Augmenting subform capabilities

Augmenting subform capabilities

Greetings, everyone!
 
Finally, the day has come for us to announce some of the most anticipated, requested, and exciting updates to subforms in Zoho Creator.
 
As you're aware, subforms are an integral part of Creator forms, as they help in establishing proper modelling of the app, collecting rows of data, and setting up users to enter data that has a parent-child relationship. With this new set of updates, we've bought in a paradigm shift to subforms, as they'll be getting an all-new look for an improved user experience, along with new capabilities for solving challenges. This post will give you a sneak peek into these new subform enhancements.
 
Do you find it difficult to scroll subforms horizontally? Do you wish you could drag and drop subform rows? Do you want to manipulate subform fields via Deluge script? Then your wait has come to an end—continue reading to learn more on how you can now do all of this in subforms.
 

Subform list and pop-up view

As announced in the March 2023 post, the List view type of subforms will display the subform as a pop-up, and the current method of displaying subforms has been christened Grid.
 
To further understand how this can be helpful, let's put ourselves in the shoes of a supply chain manager. Their job requires them to regularly keep track of inventory lists in their warehouses.
 
Let's assume there's a form collecting warehouse details, like name, location, and stock inventory. For collecting the stock inventory details, a subform is present with these fields—Item No, Name, Manufacturer, Description, Cost Per Item, Stock Quantity, Inventory Value, Units Sold, Reorder Quantity, Reorder Date, and Person In Charge.

Now, the default view type will tire you out from scrolling back and forth horizontally, and results in a frustrating time-consuming process. We all long for a new way to avoid this and make data entry swifter.
 
To achieve this, make use of the new List option under  Subform->Field Properties->View Type.
 
List view, which looks similar to our list report, is a table-like subform without inline inputs. When you try adding or updating data in each row, a pop-up will be displayed listing out the fields with vertical scrolling, thereby ensuring a vastly superior user experience and more effective space management.



Crucially, it also helps to load subform rows quickly while editing records, by reducing the loading time.
 


While using an existing form as a subform, the form's exact structure will be replicated in the pop-up, to ensure consistency in the look and feel of the form. To understand this better, let's assume our form has a two-column layout, with Section and Note fields. Now the same customizations will be displayed in the pop-up, too! 



And that's not all—the new List view type is being extended to mobile apps, too. When it's enabled, the subform will be opened in the next screen, where users can add their data. This data will then be added as a subform row.

Custom sorting

Currently, the only sorting option in subforms is  field-based sorting, where you can choose a field based on which rows are sorted, either in ascending or descending order. Though this works well for basic cases, the need may arise in some cases to sort the subform in random order. With the new custom sorting support, you can effortlessly drag and drop subform rows to rearrange them.
 
To understand how it works, let's consider a task manager working on a To-Do List form, to plan activities for a current project. For this, they have a main form collecting project details, date-time, and milestones, and a subform for maintaining the to-do list with the following fields: Task Name, Description, Category, Status, Deliverables, Priority, and DeadlineHere, before submitting the list, they want to rearrange some tasks based on their daily routine.
 
To achieve this, they use the Custom sorting option under Subform->Field Properties->Sort type.
 
Now, with custom sorting, all they need to do to reorder the row sequence—both while adding and editing records—is simply drag and drop them in the required position.




The same order will be retained in reports or while opening the form for updating the list.  
Note: Custom sorting can be used both in List and Grid-type subforms.
 
Custom sorting will also be available on the mobile apps and you can effortlessly rearrange fields in subforms.

Deluge tasks for row-level actions

You can use a combination of workflows and Deluge scripts to help your subforms handle complex business logic. With that in mind, we formulated the idea of bringing in actions that help you take control at the row level of subforms.
 
In the past, you may have come across business scenarios which required you to hide/show or enable/disable a particular field in a specific subform row. Now, with new dedicated Deluge tasks, you can bid adieu to shortcuts and workarounds.
 
Note: Deluge tasks can be used both in List and Grid-type subforms.
 
Enable/disable
The new enable and disable subform Deluge tasks can be used to enable and disable specific fields.
 
Syntax: enable row.subform_field
             disable row.subform_field
Events: On add row, On delete row, On user input of subform field
 
Let's assume a Vehicle form has fields like Customer Name, Vehicle Model, and Date of Booking, and a subform to collect payment details with the following fields: Payment Date, Payment Method, Credit Card Number, Bank Account Number, and Transaction Ref Number.
 
Now, there are two payment options—Card and Netbanking. If Card is chosen, then the Credit Card Number field should be enabled and the Bank Account Number field should be disabled. Similarly, when Netbanking is chosen, then the Bank Account Number field should be enabled and the Credit Card Number field disabled.

Code snippet:
if(Payment_details.Payment_method == "Card")
{
 enable row.Credit_card_number;
 disable row.Bank_account_number;
}
if(Payment_details.Payment_method == "Netbanking")
{
 enable row.Bank_account_number;
 disable row.Credit_card_number;
}



Hide/show
The new show and hide subform Deluge tasks can be used to show and hide specific fields.
 
Syntax: hide row.subform_field
             show row.subform_field
Events: On add row, On delete row, On user input of subform field
 
Let's use the example of a rental property manager who needs to keep track of a list of properties that are available in every locality. For this, a form is used for collecting information like Locality and No of Vacant Properties, and a subform will be used to list property details with the following fields: Property Name, Address, Square Feet, Rent, Advance, Category, and Contact Number.
 
When the category is Brokerage, we need to hide the contact number of the landlord. We can use the new Deluge tasks to achieve this.
 
Code snippet :
if(row.Category == "Brokerage")
{
 hide row.Phone_Number;
}
else
{
 show row.Phone_Number;
}
     
     
-----

That's it from us on our subform enhancements! We expect these updates to be rolled out in the upcoming weeks. Once done, we'll pop in a comment below and also update our Release Notes page.
 
Don't forget—your feedback helps us make Creator better and stronger. We'd love to hear what you think about these updates. Please use the space below or send your feedback to support@zohocreator.com.
 
Regards,
Zoho Creator Team



    • Sticky Posts

    • Introducing Zoho Creator's 2025 Release Projection 2

      Hello Creators! I'm Prakash, from the Creator product management team, and today I'm delighted to unveil our next set of features as part of Release Projection 2 for 2025. With thoughtful analysis and planning, we've curated powerful new capabilities
    • Zoho Creator - 2023 Release Projection 1

      Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue
    • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

      Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,
    • Zoho Creator - 2023 Release Projection 2

      Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
    • Upcoming Updates - August 2022

      Hi all, Greetings from the Zoho Creator team! Today we've got news for you on some exciting updates. And rest assured— there’s more to come! In this post, we'll be going over the upcoming features and improvements for this month as mentioned below. A
    • Recent Topics

    • email moderation issue when email is sent in the name of a mail group

      Symptom: an email that is sent by a mail group moderator in the name of a moderated mail group is held back for approval. Reproduction: Create a moderated mail group with members and moderators. Allow that mails can be sent in the name of the group (extended
    • Pipeline in Custom Modules

      I love the way the Sales Pipeline looks and functions with reports. I would like to add the save pipeline features and visualization to a custom module, however, I only see that these pipelines are only available for the Deals module. Is there a way to add pipelines to custom modules?
    • Tip #53- Remote Billing: Your End-to-End Billing Solution in Zoho Assist- 'Insider Insights'

      Manual invoicing, after every remote support session, can be time-consuming and often error-prone. As an MSP, IT admin, or even a freelance support technician, it may become overwhelming to keep track of session time, service rates, and client invoices.
    • Record history and ticket interaction tab in contacts and accounts

      Hello everyone! We have improved the History tab to help users trace updates in the interaction activity logs of the Contacts and Accounts detail pages in the Customer Module. This enhancement make it easier to get clear details about who made each update,
    • Is there an API to "File a Ticket" in Desk

      Hi, Is there an API to "File a Ticket" in Desk to zoho projects?
    • Keyboard UX for Assemblies

      The new Assembly module has a counter-intuitive behavior that ought to be corrected. When an Assembly is ready to be entered, there are two options given, the blue-highlighted "Assemble" and the gray "Save as Draft". This correctly implies that the normal
    • Why can't I see images uploaded by other users in the Library for Campaigns

      We are several users of zoho Campaign. I have uploaded visuals of our company, but my team members can't see them.
    • zoho sheet stuck

      I Need help. ZOHO sheets stuck on the loading screen. I've already deleted the system cache and cookies of my browser (google chrome) but it's still not opening. 
    • Tip of the Week #78 – Cut response time with multichannel shared inboxes

      If you’ve ever felt your team juggling between multiple email accounts, social pages, and chat apps just to reply to customers, you’re not alone. Managing conversations in multiple channels can quickly turn messy. Important messages across inboxes, replies
    • Need a way to run a client script longet than 10 seconds

      By The Grace of G-D. Hi, Currently, Client Scripts are Timing out at 10 seconds. We have complex logics that needs more time. Can you add a feature request to increase the timeout?
    • FSM Improvement Idea - Show an Import button when there is no data

      I am setting up FSM for a client and I noticed that there is no option to import data, see screenshot below. Even when you click Create Contact there is only an option to Import from Zoho Invoice. It is only after you add at lease 1 record that the Import
    • UI Improvement - Ability to Collapse Flow

      The UI for Flow is generally pretty good. However, when multiple decision trees are used, the layout can get pretty convoluted and hard-to-follow (see one of my Flows below): In these cases, even the auto-arrange fails to make this something that a normal
    • Tasks Statuses

      Hi, The task status "Completed" is a final status which closes the task. We need to have a status "Cancelled". However, when the status is set to "Cancelled", the task prompt still has a blue button to Close Task. When the customer clicks that and closes
    • Add Lookup Field in Tasks Module

      Hello, I have a need to add a Lookup field in addition to the ones that are already there in the Tasks module. I've seen this thread and so understand that the reason lookup fields may not be part of it is that there are already links to the tables (
    • Create New Tasks Layout in CRM

      I am able to do this in Leads, Contacts, Meetings, Calls - every other module, but cannot create a new layout in tasks. I have the appropriate access but it's simply not appearing as an option. Only "Standard" option shows. Please help!
    • Using IMAP configuration for shared email inboxes

      Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure
    • Auto-sync field of lookup value

      This feature has been requested many times in the discussion Field of Lookup Announcement and this post aims to track it separately. At the moment the value of a 'field of lookup' is a snapshot but once the parent lookup field is updated the values diverge.
    • Zoho Recruit Subscription

      Hello Zoho Recruit Team, Good day! I would like to inquire about your recruitment subscription plans and would also like to verify the current subscription our company is enrolled in under Zoho Recruit. Thank you, and I look forward to your response.
    • Is it possible to create a meeting in Zoho Crm which automatically creates a Google Meet link?

      We are using Google's own "Zoho CRM for Google" integration and also Zoho's "Google Apps Sync" tools, but none of them provide us with the ability to create a meeting in Zoho CRM that then adds a Google Meet link into the meeting. Is this something that
    • Automatic Portal invite

      We have numerous customers we move through a blueprint in deals, when they get to a certain point we need to give them portal access, how can this be done through deluge or a workflow? Latest Update (December 2025): The option to automate portal invitations
    • Marketer's Space: Why mobile optimization deserves a place in your email strategy

      Hello Marketers, Welcome back to Marketer's Space! Today, we'll talk about the importance of creating mobile-friendly email designs. While mobile phones were once used only to make phone calls, today they're used for almost everything, including texting,
    • Enhancements in Canvas

      Dear All, Greetings! Canvas lets you design the record details page to suit your brand or business preferences. We are glad to introduce the following enhancements to uplift your design experience. Reusable Components Style Presets Let's go! Reusable
    • Introducing Dark Mode / Light Mode : A New Look For Your CRM

      Hello Users, We are excited to announce a highly anticipated feature - the launch of Day, Night and Auto Mode implementation in Zoho CRM's NextGen user interface! This feature is designed to provide a visually appealing and comfortable experience for
    • ABN with Legal Entity Name

      Hi, How can I execute this? The ABN number is entered in Accounts Module and ideally, it should display or suggest the correct Legal Entity Name based on the ABN lookup. ex. Account Name: JPG Resources ABN Number: 65 067 761 871 Legal Entity Name: (auto
    • Unify Overlapping Functionalities Across Zoho Products

      Hi Zoho One Team, We would like to raise a concern about the current overlap of core functionalities across various Zoho applications. While Zoho offers a rich suite of tools, many applications include similar or identical features—such as shift management,
    • Issue: Ticket Export Does Not Include Ticket Threads

      Dear Zoho Desk Support Team, I hope you’re doing well. I wanted to bring to your attention that the current ticket export feature in Zoho Desk does not seem to include the ticket threads or conversation history. When exporting tickets, only the summary
    • Pushover Notification Module

      Hello, it would be good if there would be a "Pushover" (https://pushover.net/) module besides the standard SMS module. Pushover is now very well known, especially in IT, and is becoming more and more popular. The biggest advantage are the customizable
    • Forward - no Ticket Number

      Hello, when I send an email to Zoho Desk via Reply or Reply All, the ticket number is in the subject line. But if I use forward then not. Is there an option to change this? We often forward e-mails and a reply to this will of course create a new ticket
    • Checkout: Adding Images

      Hello everyone, I’m trying to add a small GoGreen logo in the shipping section of the checkout to promote our sustainable shipping. While I can insert text without any issues, it seems that adding images is not supported in this area. Is there currently
    • [solved] #original_sender trick not working for us

      Hello community ! We really like DESK.. it's working like a charm for us but I have a request. Some users are sending emails personnaly to me (instead of using the support adress).. and I saw there was a possibilty to use : #original_sender {mail@mail.com}
    • SalesIQ Chat Notifications

      I am the admin of our salesIQ implementation. About two weeks ago, I started hearing/seeing notification for ALL chats messages from monitored agents/chat participants. I don't need to see these, we have a manager who deals with this. I can't stop the
    • Correlated subqueries not supported in Zoho Analytics. This creates huge limitations

      Running into a major limitation in Zoho Analytics: correlated subqueries simply don’t work, even in completely standard SQL patterns inside a JOIN. Example: LEFT JOIN "Bills" b ON d."Id" = b."Deal ID" AND EXISTS ( SELECT 1 FROM "Bill
    • Batch Emails in CRM Plus without using a template?

      Hi guys. Is it possible to send the same email to multiple people at the same time within CRM Plus without using an email template? At the moment we create a custom view in Contacts to display the people that we need. We then click the boxes on the left, and click 'Send Mail', but always need to select a template. Sometimes its better to write a quick one off message, without needing to set up a template first. Thanks.
    • bank charge

      a charge to my account was made that I did not authorize, of $16.46, for something that looks like "computer maintenance or something to that matter". please refund.
    • [Free Webinar] Product Updates: Quick Catch-Up Session - Part II - Creator Tech Connect

      Hello Everyone! We welcome you all to the upcoming free webinar on the Creator Tech Connect Series. The Creator Tech Connect series is a free monthly webinar featuring deep-dive technical sessions designed for developers, administrators, and app builders.
    • Introducing Liquid Glass UI on the Zoho Mail iOS app

      Hello everyone! We're excited to announce that the Zoho Mail app is now fully optimised for iOS 26's Liquid Glass design on both iPhone and iPad! The updated interface features transparent layers, smooth animations, and refined visual elements that enhance
    • Plan change from Zoho One to Zoho Workplace

      Hello Zoho, Following the recent pricing update for Zoho One, we are interested in transitioning to Zoho Workplace products. Please inform us about the necessary steps for this process so we can proceed promptly. Kind regards,
    • Partner with HDFC And Sbi Bank.

      Hdfc and sbi both are very popular bank if zoho books become partner with this banks then many of the zoho books users will benefit premium features of partnered banks.
    • Links in Instagram

      Hi there, I have been using Later for a while now but keen to come back to Zoho Social as Later doesn't offer tagging of pages on Facebook but they offer something Zoho doesn't. You can add a link to your bio which opens up your profile feed where images
    • Spotlight #7 - Automatic Transitions in Blueprint

      Previously, records could not be moved from one state to another without user intervention. With automatic transitions, move records from one state to another automatically, when it elapses its pre-defined time. This Spotlight discusses how automatic
    • Next Page