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• Joseph Sam

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• Sticky Posts

• Security Update: Zoho Docs is phasing out TLS 1.0 and 1.1 support

  We'd like to draw your attention to an important security update that will take effect on August 31, 2018. As part of our continuous efforts to keep Zoho services secure and reliable, and to meet updated PCI standards, we're phasing out the early TLS protocols—1.0 and 1.1.    What's TLS? Transport Layer Security (TLS) is a cryptographic technology protocol used to provide secure transfer of sensitive information over the internet.   Why is this necessary? According to NIST (National Institute of

• Zoho Docs Sync is now compatible with Mac OS High Sierra.

  Apple released it's latest OS update MacOS High Sierra a couple of days ago. We've updated our desktop app accordingly, so that users who have upgraded to the new OS find no trouble with syncing files. An important part of this update is that Zoho Docs Sync now supports the new Apple File System that has been introduced with the OS launch. Download the latest version of Zoho Docs Sync here. Please write to us at support@zohodocs.com for help. Cheers, Zoho Docs

• Introducing True Syncing of Read-only Folders - Zoho Docs Sync

  Some files are to be read, others to be edited, and some few to be scrutinized and reviewed. The permissions you grant while you share a file decide the level of activity a user can do on your file.  If you have a set of files to be shared with your team and you don't want the contents to be changed in any way, then you can share the files in a read-only folder.​ But what happens when read-only folders are synced to desktops?                                                 Read-only folders synced

• Recent Topics

• Filters and calculations for comparison of day, week to date, month to date, quarter to date and year to date of current year and prior year

  I am building a dashboard that includes reports for comparison of today and week to date (on a like-for-like basis), and month to date, quarter to date and year to date (same date basis) between current and prior years, and forecast for the current year.

• Ability to Set Text Direction for Individual Cells in Zoho Sheet

  Dear Zoho Sheet Team, We hope you are doing well. We would like to request an enhancement in Zoho Sheet that allows users to set the text direction (right-to-left or left-to-right) for individual cells, similar to what is available in Google Sheets. Use

• Support Bots and Automations in External Channels

  Hello Zoho Cliq Team, How are you? We actively use Zoho Cliq for collaboration, including with our external developers. For this purpose, external channels are a key tool since they work seamlessly within the same interface as all of our other channels

• Add Flexible Recurrence Options for Meeting Scheduling in Zoho Cliq (e.g., Every 2 Weeks)

  Hello Zoho Cliq Team, We hope you are doing well. Currently, when scheduling a meeting inside Zoho Cliq, the recurrence options are limited to Daily, Weekly, Monthly, and Yearly. There is no ability to set a meeting to occur every X weeks — for example,

• Ability to Attach Images When Reporting Issues to Zoho Projects from Zoho Desk

  Hi Zoho Desk Team, Hope you’re doing well. We’re using the Zoho Desk–Zoho Projects integration to report bugs directly from support tickets into the Zoho Projects issue tracker. This integration is extremely useful and helps us maintain smooth coordination

• Add Comprehensive Accessibility Features to Zoho Writer

  Hello Zoho Writer Team, We hope you are doing well. We would like to submit a feature request to enhance Zoho Writer with a full set of accessibility tools, similar to the accessibility options already available in the Zoho Desk agent interface. 🚧 Current

• Enable Screen Recording in Zoho WorkDrive Mobile Apps (Android & iOS)

  Hi Zoho WorkDrive Team, How are you? We are enthusiastic Zoho One users and rely heavily on Zoho WorkDrive for internal collaboration and content sharing. The screen-recording feature in the WorkDrive web app (similar to Loom) is extremely useful- however,

• Make Camera Overlay & Recording Controls Visible in All Screen-Sharing Options

  Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an improvement to the screen-recording experience in Zoho WorkDrive. Current Limitation: At the moment the recording controls are visible only inside the Zoho WorkDrive tab. When

• Add Camera Background Blur During Recording

  Hi Zoho WorkDrive Team, Hope everything is well. We would like to request an enhancement to the video recording feature in Zoho WorkDrive. Currently, the camera preview displayed during a recording does not support background blur. This is an essential

• Properly Capture Dropdowns & Hover Elements When Recording a Window/Tab

  Hi Zoho WorkDrive Team, Hope you are doing great. We encountered a limitation when recording a selected window or browser tab: Certain UI elements, such as dropdown lists, hover menus, and overlays, are not captured unless we record the entire screen.

• Support Uploading YouTube Videos Longer Than 60 Minutes

  Hi Zoho Social Team, How are you? We would like to request support for uploading YouTube videos longer than 60 minutes directly through Zoho Social. Your support team informed us that Zoho Social currently cannot upload videos over 60 minutes due to “API

• can't see contact's last activity when in list view

  A contact has past activities recorded in their name. When I go to list view, no Last Activity is displaying. How do i fix this?

• AM unable to edit my footer

  Hi, I had created my footer, was trying to reduce the width of the same, not sure what i pressed, but footer has taken over the page totally, unable to edit the footer now. cant even view the page. 

• Bin Tracking with eBay integration

  When trying to setup bin tracking on items that are linked to eBay listings using the built-in Zoho eBay integration, I keep getting this error: "Storage Tracking cannot be enabled for items that are manually fulfiled or for serial/batch items tracked

• Best practice to handle 50+ invokeurl calls in a loop without hitting the 30-second timeout?

  Hi everyone, I am working on a custom Deluge function where I have a Map containing around 50+ key-value pairs. I need to iterate through this Map using a for each loop and make a GET API call (invokeurl) for each item. The Problem: Because of the 50+

• sending email with another account

  Hello there, i write there for an our costumer request. They want to send email from CRM with a different email (confirmed and added to zoho profile). For example they use account@zilium.com but with this account they want to send (not only with email

• Check out in Meetings

  Why there is no check out in Meetings of Zoho CRM, very difficult to track

• Cloning Module Customizations in Zoho FSM

  Hello Latha, I have two Zoho FSM accounts, each in a different data center. I would like to know if it is possible to clone the module customizations I have already completed in one account to my new account in the UAE from the backend. In other words,

• Read Thread Details

  Does anyone know how to "read" the complete thread details in a ticket? I figured out how to pull a summary of the threads using a webhook, but it doesn't have all the details I want. I tried to create a loop in flow, which should have worked, but instead

• All new Address Field in Zoho CRM: maintain structured and accurate address inputs

  Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24

• Associate ORG modules using Connected Records in Zoho CRM For Everyone

  Hello Everyone, We are here with a set of new enhancements to Connected Records in Zoho CRM For Everyone. We've made module connections clearer, easier to manage, and less confusing. What's New? Associate Org modules as Connected Records. Clear separation

• What stops me from packaging and shipping an order when the inventory is negative?

  It seems if the inventory value is negative, that Zoho Inventory should not allow me to create a Package and Ship it.   But, there seems to be nothing to stop me from doing that other than when I go to physically package the item and realize that there is no stock. There also seems to be nothing on the screen that even indicates to me that I should not package and ship.  To me this is the fundamental point of an inventory system.  Am I doing something wrong?   

• Zoho Show Keeps Crashing and Goes Down with the Data

  Today, I am experiencing something unusual: Zoho Show keeps crashing and goes down with the data. When you try to reopen the same deck, you get that lovely "Presentation not found" error. This has happened today rather frequently with multiple decks.

• Let us view and export the full price books data from CRM

  I quote out of CRM, some of my clients have specialised pricing for specific products - therefore we use Price Books to manage these special prices. I can only see the breakdown of the products listed in the price book and the specialised pricing for

• Deluge error on updating datetime field

  Hi, while updating date-time field , i am getting this error  {"code":"INVALID_DATA","details":{"expected_data_type":"datetime","api_name":"Date_Time_1"},"message":"invalid data","status":"error"} Here is the code , i have tried leads = zoho.crm.getRecordById("Leads",

• 商談の特定ステージ選択時に、集計項目の入力を必須化したい

  こんにちは。Zoho CRMの商談管理で以下を実現したいです。レイアウトルールでは、集計項目を条件に選択できず実現できておりません。よい方法があればご教示いただけると嬉しいです。 ■やりたいこと 商談で特定のステージに変更する場合に、特定の集計項目（同じ商談データ内の項目。以降、集計項目Aとする）を入力必須化したい。 ■概要、状況 ・集計項目Aは、別のオブジェクトで、商談に関連する月ごとの売上を集計している数値項目 ・見積を顧客に提示した際に、集計項目Aに見積金額と一致するようにデータ登録する運用をしている

• inventory based on bills and not physical stock

  Hello, I have noticed a very annoying issue with zoho books/inventory. I use composite items. If I have an sub assembly item on back order, I am unable to make up the composite item, even when I have received the goods and it is in my stock. I have to convert the PO into a BILL in order for the item to show as 'Accounting Stock'. The problem is that the supplier Invoice is not shipped with the goods, but can follow even a week later. So I have to make the bill have a 'dummy name and number' until

• Zoho Inventory. Preventing Negative Stock in Sales Orders – Best Practices?

  Dear Zoho Inventory Community, We’re a small business using Zoho Inventory with a team of sales managers. Unfortunately, some employees occasionally overlook stock levels during order processing, leading to negative inventory issues. Is there a way to

• No option for pick up in Zoho Books / Inventory but yes on commerce

  Is it planned to release soon on books/inventory?

• Update to CRM Custom Buttons: Collect Users' Location

  Hello everyone! Buttons in Zoho CRM allow you to extend the default CRM capabilities for your bespoke business needs. It provides the flexibility to connect to any third-party application to perform necessary actions. Wouldn't it be better, if those buttons

• Speed (again!)

  Same old story again: impossible to work at this "speed". Category NOTES!

• Client Script | Update - Client Script Support For Custom Buttons

  Hello everyone! We are excited to announce one of the most requested features - Client Script support for Custom Buttons. This enhancement lets you run custom logic on button actions, giving you greater flexibility and control over your user interactions.

• Marketing Tip #27: Add a favicon and social preview image for your online store

  Small branding details can make a big difference in how professional your store looks online. A favicon (the tiny icon shown in browser tabs) helps customers recognize your store instantly, especially when they have multiple tabs open. A social preview

• Knowledge base: The nitty-gritty of SEO tags

  A well-optimized knowledge base with great SEO can benefit your company by allowing customers to find help articles and support resources using search engines. This enables customers to quickly and efficiently find the information they need without direct

• Transferring Data and Double Lookup Help

  I would like to ask how I would do the following actions/codes. So I have a Budget Request Application where a User needs a request for a specific Project and lists all their needs in a subform via per-item lists. So, for my questions. 1. I have a dropdown

• Zoho Social API for generating draft posts from a third-party app ?

  Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.

• How to list WorkDrive folder contents using API

  I'm trying to read folder contents using a Deluge script. The code below returns {"errors":[{"id":"F6016","title":"URL Rule is not configured"}]}". I've tried using the search API and seen similar errors. I have proved that the connection works by creating

• is it possible to adjust the date field to show Monday as a first day

  Hi, Is it possible to adjust somewhere the date field, so the first day of the week is Monday (instead of Sunday)? Thank you! Ferenc

• filter on sheets mobile (iOS, iPadOS) does not work

  re-posting this as a question because reporting as a problem netted zero responses... I have this issue on every spreadsheet, whether imported or created natively in Zoho Sheets. I can use on desktop without issue: but on iOS the filter dropdowns are

• Solving the bug in Zoho Writer API for styling

  So... the Zoho Writer APIs for programatically creating a document do not respect a template's style. The result is that any document you generate via API needs to be manually, paragraph by paragraph, reformatted. That bug alone is sufficient to render

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