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• Sticky Posts

• [Webinar] Understanding the New Invoice Management Systems

  Join industry expert CA Pritam Mahure as he discusses the importance of the new Invoice Management System (IMS) and its impact on taxpayers. Topics Covered: - Concept of IMS and pre-requisites - Applicability and Restrictions on Invoices/Records for IMS

• Zoho Books Roadshows are back in the UAE!

  Hello there, Business owners and accounting professionals of the UAE, we’re coming to your cities! FTA accredited Zoho Books is now officially one of the Digital Tax Integrators in the UAE. With the newly launched direct VAT filing capabilities, we're

• Zoho Books will discontinue support for older browser versions soon

  Hello users, Starting from May 15, 2024, Zoho Books will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older than 100

• Latest Updates of the 53rd GST Council Meeting & Its Business Implications

  Join industry expert CA Venugopal Gella as he discusses the importance of 53rd GST Council Meeting, the latest notifications and changes introduced by the Finance Act 2024. Register Now: https://zoho.to/GST_Webinar

• Best practices for financial year-end closing with Zoho Books | Free Webinar

  Ready to close your year-end finances like a pro? Join our free webinar and learn how Zoho Books helps you maintain clean accounts, carry forward balances, and get geared up for the new financial year. Register now - https://zoho.to/9f1

• Recent Topics

• emailing estimates

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• How to use OR when filtering using two fields

  I want to create return a list of Account Names by filtering on Field1 = "yes" OR Field 2 = "no" I can't see how to use the OR in the filter.

• Mobile phone version not working well

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• Zoho - Please explain difference between Thread view and Conversation view on Ticket

  I have reviewed the help document here but am still not clear on the difference between the two views. As an example, I just had a back and forth on a ticket: - Customer emails support email. - I email back from Desk. - Customer responds back. - I email back from Desk. On the upper left drop down box on the ticket Zoho Desk now says this is "4 Threads" and "4 Conversations" . How is that 4 threads?? By my count it is 1 thread and 4 conversations (assuming by "conversation" Zoho means number of total

• Not able to Sign In in Zoho OneAuth in Windows 10

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• I need help to take Reports for tickets moved between departments.

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• Export to excel stored amounts as text instead of numbers or accounting

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• Increase Round Robin Scheduler Frequency in Zoho Desk

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• Automation #6 - Prevent Re-opening of Closed Tickets

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• Deprecation of the Zoho OAuth connector

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• Zoho Mail iOS app update: Display recipient's nickname on contact suggestion

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• Digest Février - Un résumé de ce qui s'est passé le mois dernier sur Community

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• Zoho CRM Case Notes - Share to Customer

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• Send out follow-up email in the same thread (threaded conversations in individual emails) from Zoho CRM

  Hi, I'm new to Zoho. I'm trying to send individual emails to my leads one by one. And I'll send out follow up email if I don't hear back from them later. However, instead of sending a new email, I want to reply in the same email thread so that the recipients

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• UI issue with Organize Tabs

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• I created a signup form in Zoho Marketing Automation with the correct field mapping, but the data is not being reflected under Leads in Zoho CRM.

  web to lead from zoho marketing automation

• Pasted Images not being embedded in custom mail

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• Kaizen #232 - Building a Ticket Escalation Mechanism from Zoho CRM

  Howdy, Tech Wizards! Picking up the thread from last week, we will continue our Zoho CRM and Zoho Desk integration. In Kaizen #231 - Embedding Zoho Desk Tickets in Zoho CRM, we built a Related List widget that displays open Zoho Desk tickets within the

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• Deluge scripts

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• Dealing With One-Time Customers on Zoho Books

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• Feature Request: Render Markdown (.md) files in Zoho Cliq

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• Subforms and automation

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• Support inefficiency

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• About Certification Exam

  I recently written Zoho Creator Ceritification Exam But i failed in first attempt of exam. how to reset my account for second attempt of exam . 

• Zia capabilities now available in the Professional edition announcement

  Hello all! The Professional edition now supports a broader set of Zia capabilities, enabling teams to bring AI into more of their everyday CRM work. From writing assistance and summaries to setup support, predictions, and recommendations, Zia can now

• Where Do I set 24h time format in Cliq?

  Where Do I set 24h time format? Thanks

• How to I generate Proforma Invoices?

  When customers need to pay by bank transfer I need to send them a Proforma Invoice with our bank details. I am unable to work out how this can be done.  It needs to be done at the Sales Order stage before a formal Invoice is generated. John Legg Owner:

• Can I Integrate ADP Payroll with Zoho Books?

  Hi, I am hoping that I can integrate ADP Payroll with Zoho Books so that I do not need to manually input the payroll journal entries. Is this possible? If so, how do I do that?

• This will be long, Please bear with me - Next Gen Layout - Search

  In general, I think that Zoho are going in the right direction with the Next Gen UI. The latest update brings some nice improvements and all-in-all from a user's perspective I think the improvements are generally very good. However, there are some areas

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