What's new on Zoho Marketplace for July 2021

What's new on Zoho Marketplace for July 2021



Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. Here's a list of the extensions released in July 2021.

Telephony extensions 

We released three new telephony extensions in the month of July. These extensions are supported by  Zoho CRM, Zoho Desk, Zoho Recruit, and Bigin. Start making calls from within your Zoho products, and receive incoming call popups to get contextual details even before answering. Enable click-to-call and log call recordings in the contact record after the call ends. Click below to learn more.

Extensions for Zoho CRM


Collaborate with clients and customers on documents associated with them from their Zoho CRM records. Enable your sales professionals to seamlessly sync, share, access, and manage files associated with Zoho CRM records through their Google Drive account.


Integrate Zoho CRM with the EasyPost extension to easily track your shipments using EasyPost tracking numbers without leaving Zoho CRM. You can also generate shipping rates and shipping labels for different delivery options from Zoho CRM. 


Integrate Zoho CRM with the Shippo extension to easily track your shipments using Shippo tracking numbers and carriers in Zoho CRM. Now you can generate the shipping rates and shipping labels for different delivery options without having to swap between applications.


Work on contracts and contract templates from within Zoho CRM. Draft contracts using the templates available and reconcile any terms that may need to be changed based on their business process. Auto-populate data from Zoho CRM into the contracts.


Connect the Saino.io platform to Zoho CRM and send messages to all your leads, contacts, and accounts. Send messages in 75+ languages and to 190+ countries. Saino.io allows you to send offers, alert messages, transaction alerts, weekend offers, and more.


Connect with your WooCommerce account to sync your online store's data with Zoho CRM. Easily manage and analyze all your WooCommerce data from Zoho CRM. Create custom fields for additional items and control the way your data syncs.


Connect your Adyen merchant account with Zoho CRM and send Adyen payment links to customers from the Zoho CRM Invoices module. Enjoy error-free tracking and payment reconciliation within Zoho CRM.


Improve your sales process by syncing data between your CRM services. OSync enables both one-way and two-way data sync between HubSpot CRM and Zoho CRM, helping you build better relationships with leads and customers.


Seamlessly sync data between ActiveCampaign and Zoho CRM using OSync. Map both custom fields and default fields. Choose between one-way or two-way sync, and have better control over how your data flows.


Integrate Zoho CRM with Linkedin and automate the process of finding leads in LinkedIn and saving them in your Zoho CRM. Save any LinkedIn profile to Zoho CRM in a single click, find the work emails of your contacts, and more.

Extensions for Zoho Desk


Keep track of your customers and their order information from Shopify. Create support tickets for every Shopify order, so that support agents can easily track customers and their order information without leaving their Zoho Desk interface.


Easily integrate Zoho Desk with 500+ apps to ensure an uninterrupted flow of information between them. Set triggers, add actions, introduce decision branches, create delays, and configure decision logic while creating workflows.


Create tasks for relevant projects without leaving your help desk. See the number of tasks associated with a ticket and track their status in real time. Access linked tickets from inside a task in Zoho Projects and much more.


Instead of wasting time importing your data to Zoho Desk manually, import your data from CSV or other help desk systems quickly. Transition to Zoho Desk within a few days, keeping all of your data intact.


Provide inbound and outbound SMS and MMS support to your customers. Create new tickets in Zoho Desk from every incoming message, and send direct replies to any Viber message without leaving Zoho Desk.

Extensions for other Zoho products


Import checks from multiple companies and make payments seamlessly using this online check writer. Transfer the check to your payees via email, or mail it as a printed check for less than $1. You can also direct deposit (ACH) checks to the payee's bank account for free.


Screen your new hires for the WOTC with ease using Walton's integration with Zoho Recruit. It delivers a streamlined user experience that maximizes your company's tax credits and saves you time and valuable resources.


Create beautiful presentations with Zoho Show by seamlessly embedding analytical insights. Easily add your reports and dashboards from Zoho Analytics to your slides and customize them the way you want.


Track which users hold Zoho Projects licenses, how frequently they use Zoho Projects, and which features they're using. Receive detailed usage and engagement metrics for each user on the Zoho Projects platform. Manage the license ownership and provisioning of Zoho Projects accounts for users.


Discover which users hold Zoho SalesIQ licenses in your organization and how frequently they use them. Understand Zoho SalesIQ's engagement score through the average usage percentage metric. Identify unused licenses and inactive users to secure your application stack.

Custom apps


Execute meetings like a pro, engage with attendees, take notes, make decisions, and allocate tasks. Benefit from professional meeting minutes layouts, task management, file management, and meeting analytics.


Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace.

Here's an archive of all the releases from previous months, in case you missed any: New on Zoho Marketplace

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      You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace
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