The Social Wall: June 2024

The Social Wall: June 2024



Hey everyone,

June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look!

Add first comment for Facebook, LinkedIn posts and YouTube videos 

Similar to Instagram, you'll now be able to add the first comment to your Facebook and LinkedIn posts, as well as YouTube videos, as you publish or schedule your posts. If you've been wondering whether your post's caption looks too long along with the content and hashtags, this is your cue to sort them out and post a part of it as the first comment so you neither have to miss out on the engagement you'll be aiming to achieve nor on the content you want to add to the post! You can also sort these hashtags into groups, so you just have to add the particular group to your compose window while posting.


Create collaborative posts on Instagram  

You can now create collaborative posts with other Instagram users. You just have to curate it by adding relevant content, media, hashtags, and invite up to 3 Instagram users to collaborate on the post. These users will be automatically tagged in the post, and the post will also appear as a part of their grid once they accept the invitation to collaborate. You can monitor the status of your invite next to the particular post under the Posts tab. Collaborating means your post will reach a lot more people and encourage them to engage with the post as all the engagement received will be shared across the collaborated accounts.   


Add a note and event, view drafts, and a lot more in the revamped publishing calendar 

The Social Calendar just got a new look! You'll now be able to navigate easily to see a monthly, weekly, and daily view of your publishing calendar. You can choose the desired time zone and time format, as well as marking either Sunday or Monday as the start of the calendar week. You can also now view all your drafts in the calendar view. Edit or delete the draft directly by just clicking the specific day for which you've drafted the post. Keep track of everything that happens in your day by adding the points as notes to the specific day. Never miss out on any important event or campaign anymore by marking them on your calendar. These events can be on a single day or can be extended for up to six months. You can also be sure about your plan for the social calendar by viewing all your holidays, specific to your region, in the calendar view! With all these exciting features, your Social Calendar is now your ultimate tool for staying organized and planning more efficiently.


Zoho Social mobile updates 

You can now tag a location to your Facebook and Instagram posts while posting from your Zoho Social iOS mobile application. In addition, you can view details like Alt text, Instagram First comment, location, and more in the Posts tab.  

Social Sessions

In episode 7 of #SocialSessions, we saw Melani Deziel, Co-founder of Creator Kitchen, take us through the benefits of re-purposing content, how to create more with less, and how you can use the same content in different formats for different audiences.



In episode 8, digital creator Stephanie Smith helps us understand how your content can be EPIC, and the what, why, and how of social media content creation for businesses.



We hope you can use these new updates to make your social media marketing journey easier. We'll come back next month with more updates.
Thank you. 

    Zoho Campaigns Resources


      • Desk Community Learning Series


      • Digest


      • Functions


      • Meetups


      • Kbase


      • Resources


      • Glossary


      • Desk Marketplace


      • MVP Corner


      • Word of the Day


      • Ask the Experts


        • Sticky Posts

        • Looking back at Zoho Social's 2024: Highlights and memories

          Hey everyone, We hope you had a relaxing and joyous holiday season. Whether you're planning for the new year or still soaking in the magic of the season, we're here to share some exciting highlights from 2024 – a year that was fully packed with updates
        • The Social Wall: August 2024

          Hi everyone, We're thrilled to bring you the latest updates, features, and improvements to help you get the most out of Zoho Social. Let's see what was new for us at Social in August. Post documents on LinkedIn You can now reach a lot more people and
        • The Social Wall: July 2024

          Hi everyone, Let's quickly see how we started off the second half of our year at Zoho Social! Connect and publish to your Threads profile from Zoho Social Meta Threads has been gaining popularity because of its seamless integration with Instagram and
        • The Social Wall: June 2024

          Hey everyone, June went by in the blink of an eye for us. How about you? But we still managed to take some exciting updates live in Social this month, so let's have a look! Add first comment for Facebook, LinkedIn posts and YouTube videos Similar to Instagram,
        • The Social Wall: May 2024

          Hey everyone, Let's see a quick roundup of what May looked like for us at Zoho Social. Manage and respond to your TikTok interactions from Inbox You can now manage and respond to your TikTok comments from Social's Inbox. Here, you can sort and view the

        Zoho CRM Plus Resources

          Zoho Books Resources


            Zoho Subscriptions Resources

              Zoho Projects Resources


                Zoho Sprints Resources


                  Zoho Orchestly Resources


                    Zoho Creator Resources


                      Zoho WorkDrive Resources



                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner




                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ








                              ご検討中の方

                                • Recent Topics

                                • Which WhatsApp API works seamlessly with Zoho CRM?

                                  I’m exploring WhatsApp API solutions that integrate seamlessly with Zoho CRM for customer communication, lead nurturing, and automation. I would love to hear insights from those who have successfully implemented WhatsApp within Zoho CRM. My Requirements:
                                • Zoho Books | Product Updates | January 2025

                                  Hello users, Now that January is over, here are some exciting updates to make this new year even better. We’re back with new features and enhancements in Zoho Books, including comparing fields as criteria in workflow rules and a custom SMTP integration.
                                • Zoho Creator's 2025 Release Projection 1

                                  Hello everyone, This is Prakash, senior product manager at Zoho Creator. Today, I'm absolutely thrilled to pull back the curtain and give you a sneak peek at our first release projection of 2025, with an exciting lineup of features set to roll out in
                                • is it possible to adjust the date field to show Monday as a first day

                                  Hi, Is it possible to adjust somewhere the date field, so the first day of the week is Monday (instead of Sunday)? Thank you! Ferenc
                                • Zoho Assist no longer works using VPN

                                  I have been using Zoho assist for a bit longer than a year. I have been using the VPN Private Internet Access for even longer.  For the first year of using Zoho assist I could remote into a pc, turn on a vpn, it would disconnect but then reconnect my
                                • Kiosk GetRecords can't compare formulas

                                  (submitted as a help request by accident - should have been a topic) Scenario: I have an "email domain" formula whose value is "@xyz.com" if the e-mail address is brent@xyz.com . I have the same field in Leads and Contacts. So, theoretically, I should
                                • Capture GPS location field

                                  When using a mobile phone to complete the form, I need to capture the GPS location. When this field going to be available? Same question for taking pictures with mobile phone and capturing that picture automatically. Thanks
                                • In what case it's better to use Developer Console? Only for marketplace?

                                  As I can see from the documentation, the limitations are challenging. No Custom API No Page Variables No Custom Connections.
                                • Zoho Sheets working offline

                                  Hi, I am looking for the ability to work offline in Zoho Sheets, but currently I cannot find the process to complete this. Does someone have any ideas or steps I might have missed? Also does Zoho Sheets have the "Format as Tables" function as is currently
                                • Anyone Can help me converting Excel VBA to Zoho Macro?

                                  The Macro in general is pretty simple, It just opens a Workbook and copys some of data from that Workbook to the one that was initially open. But when I try to use it on Zoho I get this error "Unknown function: GetOpenFilename". If there is any other
                                • Creator Simplified #13: Identify the user's device type using system variable

                                  Hey Creators, Welcome back to this week's post in the Creator Simplified series. For today's post, we will learn how to determine the user's device type using a simple system variable. Identify whether the users are accessing your application via web,
                                • Is there any limit on creating stages in pipelines in Bigin

                                  Thankyou.
                                • Office 365 or Outlook?

                                  Hello I'm just setting up IMAP integration with our CRM for the first time since we changed to using Outlook via a Microsoft 365 account. I have the choice of 'Office 365' or 'Outlook'. Which should I choose? Thanks
                                • Can I send Whatsapp template using Deluge function?

                                  Hi, Can I send Whatsapp template in Business Messaging using Deluge function? I have tried to search the documentation but I can't find it
                                • Notebook for watch no longer in Play store.

                                  I had to reinstall Notebook on my Galaxy Watch 7. Alas: the app is no longer available in the Play store. What now?
                                • Workdrive Oauth2 Token Isn't Refreshing

                                  I have set up oauth for a bunch of zoho apis and have never had a problem with oauth. With workdrive i am using the exact same template i usually use for the other zoho apps and it is not working. All requests will work for the first hour then stops so
                                • Resetting auto-number on new year

                                  Hi everyone! We have an auto-number with prefix "D{YYYY}-", it generates numbers like D2025-1, D2025-2, etc... How can we have it auto-reset at the beginning of the next year, so that it goes to D2026-1? Thanks!
                                • Can I trigger workflow rules only on weekend and certain hour?

                                  I want to trigger a workflow rules on the leads created between saturday 5 pm to sunday 5 pm. can I do that? i have tried to search but I cant find option something like that. is there any workaround to solve this?
                                • Client Can't View Ticket

                                  Hi, I created a ticket for my Client since he had an issue. I added him as a Contact as well. My client got a notification in his email that the ticket has been created. When he went to view the ticket on his desktop, the screen was blank. He then viewed
                                • Headers in Subfrom - Zoho CRM

                                  Currently we cannot add any headers to CRM Subform If we have very large subforms and we want to logically group the rows it becomes really hard to do it Please add a header feature so we can add headers to a subform to logically and visually group different
                                • Notification when document hasn't been signed

                                  Hi there. When a document hasn't been signed within the given time, the status changes to "Expired" - is there a way to be automatically notified by email when this happens?
                                • Re-create auth token

                                  I need to re-create a self-client auth token, with the same scopes (and additional ones) as the current token. Is there a way to view the scopes assigned to the current token to ensure that no scopes are missing when creating the new one?
                                • Cant BCC comments

                                  Whats the reason why we cant bcc to add to comments? We are getting this error:  We are unable to process this email. WHY DID THIS HAPPEN? We suspect the below reasons to be the cause of failure : 1. You might have mis-spelt the email address. 2. You might have added the email address in BCC I used the copy option within the comments to copy the email address. It works fine if I cc, just not bcc.
                                • How to disable clone record for a user?

                                  Hi, I'd like to disable clone records for some of my users in zoho crm. How can I go about doing that? Regards, CRM
                                • Tip of the week #43- Collaborate internally with your team without leaving your inbox.

                                  Discussions give your team a dedicated space, where they can discuss and collaborate on internal matters. Whether it’s brainstorming ideas for a new announcement, managing approvals, sharing creative ideas, or even planning a team outing, discussions
                                • Fixed Assets Register

                                  Thank you Zoho Books for adding fixed assets register. BUT there are certian tweeks that needs to be implemented. I found the following issues and seek improvements. 1) Fixed Asset Register Report in the Report Section has columns which are so much confusing.
                                • A way to view the sales of leads conversion that were successful

                                  Hi there, I have a question about this analytic component that can be selected in the dashboard. Currently it shows the conversion rate of leads plus how many leads went to deals and how many won deals. I want to be able to view how much sales the lead
                                • Introducing Booking Pages—a topping for your Calendar Scheduling needs!

                                  Greetings, We're here with a new topping for Bigin! Let's dive into the details. What does this topping do? Scheduling appointments with customers is one of the most common challenges small businesses face on a daily basis, as it often involves frequent
                                • Request for Information on Zoho Desk Webhooks Availability and Security

                                  Hi Team, We need some information regarding Zoho Desk webhooks. Could you please provide details on the following: Event Order Guarantee: Does Zoho guarantee that Desk events will always be processed in the exact order they occur? For example, if two
                                • Is Zoho Marketing Plus part of Zoho One?

                                  Hi, Is the new fancy Zoho Marketing Plus part of the Zoho One package? Is there any benefit in using this rather than the standalone products? Many thanks Jon
                                • Dashboard Auto-refresh

                                  Why is there no Auto-refresh on the Dashboard? People have been asking for the last 6 years for this function from what I can see in my reasearch, it seems like a very simple intergration for Zoho to achieve. on Sept. 2, 2014, this was added: Support
                                • Why wont Zoho Support Grammarly!! --- PLEASE VOTE FOR THIS to show Zoho we need this

                                  The spell check and grammar in ZOHO are so buggy and a waste of time. Please support Grammarly! I'm sure I'm not the only one — there are other CRMs that support this. If you're not planning to add this feature, Please let others know before accepting
                                • Create Quote does not show the "Product Description" entered as part of the Product setup.

                                  The product description created as part of the product setup page, does not show in the Create Quote module; The module allows for an additional description to be added but without access to the original stored description. By selecting the product from the "Product Name Lookup" pop-up, the "Product Description" part should be populated from the product record where the user is allowed to further modify it.
                                • Tailoring the Share info on an IFrame link

                                  I want to adjust my form size. It's customised on a theme and normally you would be able to edit the parameters in the attached image. Now all I can do is click on it to copy it. I want to stop it having to be scrolled when people access the form. The
                                • Sync Zoho CRM Contacts to Microsoft 365

                                  I have just enabled the Microsoft Office integration from Marketplace ("Contacts - Take your Zoho CRM Contacts to Office 365 and manage Zoho CRM Contacts from Office 365.") I have just created a Lead in the CRM but it has not gone across to M365. I did
                                • Changing Color Theme of Guided Conversations

                                  Hello, We have recently added Guided Conversations to one of our websites, but I am wondering if there is a way to customize the color scheme so it matches the appearance of the website? Thank you in advance!
                                • How do I change the wording of the tile of SignForm?

                                  When my user opens a SignForm url, the title that is presented is always "SignForm signer Information" and a form is displayed asking for the username and email address. This can be confusing to the end user. How can I change the title at least (Or at
                                • Canva Integration

                                  Hello! As many marketing departments are streamlining their teams, many have begun utilizing Canva for all design mockups and approvals prior to its integration into Marketing automation software. While Zoho Social has this integration already accomplished,
                                • Custom Related List anchor tag with tel protocol

                                  The following code worked great for about a year to create clickable tel and mailto links in a related list in the Deals module. Just this morning, it started displaying the HTML as text. For example: <a href='tel:8882490100'>8882490100</a> Zoho support
                                • Custom Status for Purchase Orders

                                  Currently Zoho books has functionality to create custom statuses for Sales Orders. Can this be extended to include custom status for purchase orders as well? It was a great decision to add this functionality to sales orders. Our use case is for tracking
                                • Next Page