Messages module in CRM Mobile App

hello, good afternoon

I request help to solve this problem, we have not been able to connect whatApps to crm because I get an error that appears on the screenshot. I would like to know what else to do or if I can request a call with an assistant.

Thank you very much, I already tried it many times and I need it urgently

Moderation Update:

The support for the Messages module in the CRM mobile app is now available. Hence, we are locking this post.

We have a separate post tracking the feedback and votes for the other aspects in relation with the WhatsApp integration with CRM. Please follow the below post to stay updated on their progress.

https://help.zoho.com/portal/en/community/topic/whatsapp-limitation-questions

Help docs for Business Messaging in Mobile Apps
IOs: https://help.zoho.com/portal/en/kb/crm/crm-mobile/iphone/articles/whatsapp-business-messaging-in-ios-app#Business_messaging_in_iOS
Android: https://help.zoho.com/portal/en/kb/crm/crm-mobile/android/articles/whatsapp-business-messaging-in-zoho-crm-android-app#Business_messaging_in_Android

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