Ask the Experts 08 - Remote working and email marketing with Zoho Campaigns
Ask the Experts is a virtual Q&A session, more like a live chat. You ask us your questions and our experts will help you out with answers. You are given the option to start asking your questions now, while our experts will be answering them only during the specified hours. Hello, everyone! As the remote working is slowly becoming a new reality for us today, the primary goal now, especially for marketers, is to maintain consistent and proper communication with customers and teams who are now spreadHow can I disable double opt-in?
Hi there! I have a single question, how can I disable double opt-in? I know that is't possible because it's mentioned here https://help.zoho.com/portal/community/topic/can-i-disable-double-opt-in-for-forms-or-api but I don't see this option in my web form as you can see in the attached image Thanks.Adding Social 'Share' function in an email campaign
Hi. I am setting up a newsletter and at the bottom have added the social media widget. However, I don't want the links to go direct to the social media, I want the links to 'share' the campaign, not just visit my social media pages. (eg. https://www.facebook.com/sharer/sharer.php?u=http%3A%2F%2Fnewsletters etc. etc. ) Can anyone help on how to set up? I have integrated my social media pages/brands with my zoho account already.Email Campaign "in progress" after a week
I wrote an email campaign and sent it out to roughly 25,000 contacts at once. For some reason it still said "in progress" a week later and roughly 10% of the recipients never received an email. Some of these are because of rules we have (can't receive more than three emails a week), but then why wouldn't Zoho mark campaign as "Completed" like it usually does? Thanks.¿Cómo puedo conectar una landing page con Zoho Campaings?
Hola he estamos buscando la forma de conectar una lading page con zoho campaing de manera que cuando alguien se suscriba le llegue un email inmediatamente. Alguien sabe como podria hacerlo?Correos excluidos y devueltos.
Estimados Gracias por su respuesta a la pregunta anterior. Pero lo que necesito es como volver hacer que esos correos están en excluidos y devueltos vuelvan a estar en mi lista de contactos activos, porque en algunos casos si son validos esos correos y aun así ya no me permite enviar información.Zoho Campaings
sinas tardes Deseo que me ayuden como eliminar el listado de usuarios que estan en: Correos devueltos temporalmente y permanente Correos excluidos Estos usuarios ya no reciben la informacion de mis campañas por correo electronico. Ya depuramos la informacion de nuestra base del CRM, pero queremos limpiar todo esos contactos de nuestra base de campaings,sign up form confirmation email is not coming when i sign up with zoho form
hello, my sign up form confirmation email is not coming when i sign up with zoho form. please helpMy RSS Campaign says it's running but did not send the campaign to contacts
My RSS Campaign says it's running but did not send the campaign to contacts. It looks setup properly, but was scheduled to send this morning at 9 am and nothing sent! HELP!Tip of the week 59: 5 tips for email communication during a crisis
Kudos to your adaptability and resilience, you are well into the quarantine mode and are doing good by staying indoors. Now, as an email marketer it's time for you to craft content that engages your customers while they are indoor too. Even though various parts of the world stands still today because of lock down, work still continues. You must be sending newsletters to your customers during this period, why not change the contents of it for a few days? Follow these tips and craft newslettersViewing a Shared Report
People I've shared the campaign report with via the link, cannot see the expanded data. How do I fix that?Zoho campaigns - Adding a sender mail address
Hi, I get this warning when I add a new sender mail account. "This email address is unverified. You need to verify it in order to continue sending emails from this email address." What should I do?Automated contact list
How do I add contacts to a contact list automatically when a contact is added to the CRM?Marketer's Space - Template editor elements - Paste as Plain Text
Hello, In the previous post, we looked at the Boxed Text component. Today, we'll go over an interesting hack about pasting text into the content section. When you are copying and pasting content into text components, it's always better to choose the Paste as Plain Text option in the pop-up that appears to avoid formatting issues. Let's learn more looking into this user scenario : Candace runs a bookstore and sends campaigns about the bestsellers, including an excerpt from them. She observedWhat is the frequency of email that can be sent to contacts under Zoho one-Zoho campaign
If there are 60,000 contacts for a particular magazine then is it possible to trigger if yes how can I trigger this in zoho campaign ?Will it be easy to upgrade from Zoho Campaigns to Zoho Marketing Hub?
I'm getting SUPER pumped about the release of Zoho Marketing Hub. I have a lot of Zoho Campaigns customers that are very interested in Marketing Hub. Any idea what the migration process will look like for those customers? Will it be fairly straightforward?Social campaign - Push notifications
Hey, I'm currently testing available options in Zoho Campaigns. The only thing I find missing are push notifications. I'd like to integrate Parse service (push notifications) with social/email campaign. Is it possible? I could write my own plugin for that but I didn't find any guide for doing so.Tip of the week 58: Crafting email newsletters during the time of crisis
In the past month or so, I've understandably received several coronavirus-related emails from the brands I use. Offering moral support to your customers, especially at unprecedented times like this, tells them you don't always mean business. I'm sure most of you are reading this saying, "Yes, I've done it already and will continue to do so. What's the takeaway for me here?" However, wait, I'm going to discuss how you could execute your email campaigns faster during this remote work period. Also, I'llZoho Campaigns Twitter chat - 'Remote working & email marketing' on 2nd April, 2020
Hello, everyone! Hope you're all staying safe and keep yourselves healthy. We've got some news to help you spend this social distancing period productively. We’re up next with our next live Twitter chat, that’ll take place on 2nd April, 2020, Thursday, from 10:30 AM to 11:30 AM PT. What's it? It's a live chat on Twitter—we ask you a question, and you reply to the question with your answer. We'll have a couple of experts such as industry specialists, partners, and knowledgeable speakers,Contact Sync with Zoho Analytics
I keep getting this message: No DateField is present in your Analytics table.Hence contact sync is not allowed.Contacts can only be fetched once. What kind of DateField do I need? How come I need it? More explanation would be helpfulCopy Custom Workflow's Automated Email to Myself
I set up a custom workflow to trigger emails automatically in a conditional logic sequence. While I really love an option to visually follow a lead's path along that multi-condition path, I cannot find a way to send myself copies of those emails. I don't want to go to Zoho and open the workflow canvas every time a sequence is fired. If I could simply receive copies of those automated emails, I'll know straight from looking at my always-opened inbox that something triggered an email and see what theOptimal Campaigns and Email Setup?
I set up a website and domain through Wix, email through Microsoft Office365, and Zoho CRM and Campaigns. I am in the process of setting up Campaigns and finding that using O365 is not an optimal email service for email marketing. Do you have a recommendation on what works best w Campaigns? Should I scrap O365 or keep it for my personal email and use a separate service for email marketing? Details are appreciated.Crisis-related email templates in Zoho Campaigns
Hello everyone, Hope you all are safe at this time of distress. We at Zoho Campaigns strive to help our customers run their businesses in a smooth way, despite the current emergencies and lockdown. Since we understand that information sharing is essential between brands and customers, we would like to introduce a few templates with precautionary measures and clear guidelines. In such times of uncertainty, by doing so, we are making sure to keep the email communication lines open to all. WeWebinar Recording: Zoho Campaigns Overview and Best Practices
We just posted our our webinar from yesterday: Zoho Campaigns Overview and Best Practices. We hope you found this video useful and look forward to delivering more like it every week. Join us for our next webinar Zoho Analytics Overview and Best Practices on Tuesday, April 28 at 10 am PST. If you are interested in more videos like this please subscribe here to our YouTube channel to get our latest videos.Signup Forms - Background Image Does Not Save
I am editing a popup template (the one with the piggy bank). I customize everything, including the background image. I click "save and proceed." The background image I had just uploaded and saved does not actually carry over to this next stage. Instead, it is just blank. A screenshot is below. I've had this occur on multiple days and on Chrome and Firefox. The form is supposed to look like this: Hoping to get this error resolved asap soon because I've already disabled my website's popup forms thatZoho Campaigns Overview and Best Practices
Hi Everyone, Thought I would share with the community our webinar from yesterday. Hope you enjoy and find this video useful. https://youtu.be/mbd_PkfYS54 Cheers! ZenattaMultiple issues with signup forms
I'm testing Zoho campaigns and considering whether we should move from Mailchimp. Working with the signup forms, I've encountered multiple issues from just a few hours of playing around: - When you edit the signup forms in Zoho everything looks fine in preview, but after embedding the form on my site, some of the changes I've made revert back to the default. In my case, the font label and font color didn't change. - For the banner forms, there's default text you simply can't change, i.e. where itHow to list / edit / delete Contacts added from Signup forms ?
Hi, We are synchronizing our leads & contact from the CRM to campaign. We also added a signup form (aith reCaptcha) on our website, si visitor can subscribe to one or multiple newsletter list. We noticed (only lately) that we have a lot of new subscribers in our Zoho Campaigns contacts. They are definitely spam due to the data shown (first and last name are all the same). These new subscribers are not synchronized with the CRM (not even appearing in the Approve list), but Sales Signals mentions them.Possible to embed signup form in newsletter itself (or in an email)?
Hi, I have a list of customers to whom I regularly send out updates on our products and services. I'd like to have them subscribing to my newsletter as well, and thought I could embed a signup form in my email to them. Ideally, this should be very easy for them to do, for example by clicking a button in the email (possibly also with a check box to agree to terms and privacy policy). If this click generates a signup to the mailing list I guess it is also required that the e-mail address is pulledTip of the week 57 -Plan and stay focused with your email campaigns calendar
The current global scenario has made the day-to-day business operation to slow down a little. However, the good news is that it gives us a substantial amount of time in hand to think and plan our marketing strategies. So, email marketers can make the best use of their time by thinking and sketching down an email campaign that will help in creating a consistent email engagement series in the long run. Here's a bundle of tips that will help you get started to build an email campaign calendar toHow to open a contact for editing from a campaign report?
Isn't there a way to open a contact from a campaign report to edit it? I see a list of those who engaged and spotted a typo in one's name. A logical way would be to click that name to edit it but there is nothing I can find other than leaving the campaign, going to contacts, and searching for that same contact.Reminder e-mail links not working
Let me apologize in advance in case I'm using the wrong names for Zoho's menus and functions, but I have the Italian version installed. I built a workflow that uses the "click specific link" reminder loop to send users through two different paths, and if the users clicks one of the links in the original e-mail it works properly. Now, if the user does not click anything they get a reminder e-mail, and this e-mail has the same two links, but clicking them has no effect. The screen that lets me seemanaging Lists in Campaign
it is possible to create lists in a way that when people edit their preferences they do not see those lists as options to get in? ie. i had to import a contact list from previous campaign system from which we got their consent through the previous system. did want to avoid doble optin confusing message we created a list with implied consent settings now this list that is purely an import of previous system shows up within the list of option when clicking to preferences how can we hide this listTip of the week 56 - Tried-and-true tips for remote working in email marketing
In these days, we're all thinking about how to stay productive and creative during this new lifestyle that COVID -19 alarmed us. And, since we are a cloud-based marketing software, we've a few tips and tricks that will help you to live up to your expectations during these remote working days. Here are a few methods that email marketers can try to adopt a smooth and flexible style of email marketing. Make sure that your email marketing software has got the following capabilities to solve the coreMarketer's Space - List-based Reports - Comparison Report
Hello Marketers, In yesterday's post, we learned about analyzing the performance of the campaigns sent to a mailing list throughout a year using the Yearly Report. In today's post, we will learn how to compare the performance of campaigns sent to a particular mailing list across years. The Comparison Report is a type of list-based report that helps you analyze how your campaigns have performed across years by either comparing the performance across two years or by comparing your campaign'sZoho Campaigns is on Instagram, let's stay connected
Hey! Good day, everyone! Communication —The human connection is the key to personal and organization growth. It is also one of the main factors that impact our email marketing performance. However, when such times of global emergency creeps in, a big communication barrier stands up and reduces our connectivity and in turn our productivity. But, do not let any hurdle take away the best of you since every barrier comes up with a solution. So, the best solution for all of us to stay well-connected,Marketer's Space - List-based Reports - Yearly Report
In the previous post, we learned about identifying campaigns that received the best response from the contacts in a mailing list using the Top Five Campaigns report. In today's post, let's learn about analyzing the performance of the campaigns sent to a mailing list throughout the year. Yearly Report is a type of list-based report that sheds light on the performance of campaigns sent to a mailing list throughout the year. The data for the year you select will be displayed in the following ways:Marketer's Space - List-based Reports - Top Five Campaigns
Hello Marketers, In the previous post, we learned about identifying active and inactive contacts in a mailing list using the Contact Data report. In today's post, let's learn about identifying the campaigns that received the best response from the contacts in a mailing list. Top Five Campaigns is a type of list-based report that displays the top five campaigns that received the maximum response from contacts in a particular mailing list. It also helps you identify the links that have been clickedI have a daily sync setup. Can I initiate this same sync ad-hoc (Off schedule)
I have a daily sync setup to run at 1am, each day. Is there a way for me to manually initiate a sync to happen without waiting until 1am next morning? I would love to hear how I can do this. Please help.Marketer's Space - List-based Reports
Hello Marketers, We know that conceptualizing email campaigns is part and parcel of your routine. However, as the number of campaigns you send increases every day, you will certainly need techniques to monitor how your contacts react to them. In this series of post, we will be learning techniques to: Identify active and inactive contacts in a mailing list Examine campaigns that have received the maximum response Analyze the performance of campaigns you have sent throughout the year UnderstandNext Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got to
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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