US Atlantic Zoho Community Meetup - Round 1
Hello everyone, We'll be in your city from February 18 - March 20. You're invited to our community of leaders, creators, and makers. Join us to learn and explore more on email marketing and Zoho Campaigns. Cities: Miami, Fort Lauderdale, Tampa, Orlando, Atlanta, Charlotte, Raleigh, Fairfax, Rockville, Philadelphia, New York City and Boston. The Agenda: We'll be discussing how: - Email functions in the age of contextual automation. - Consistent and personalized email designs are made.Making an Archive of all Email Campaigns Sent Accessible to our Readers
Readers ask for access to past email campaigns. If we had a link that the public could go to to read our email campaigns, this would be helpfulMarketer's Space - Template editor elements - Using a non-default theme
Hello, In the previous post, we looked at a hack to paste text into your campaign. Today, we'll move ahead to a hack about setting up a specific theme for your campaign. A default theme, as the name suggests, is the theme that will be automatically set for all campaigns sent from your organization. In certain circumstances, though, the default theme that you've set might not blend with the context of your campaign. In such cases, to set a header and footer theme that's relevant to a campaignCampaign in Review
How long does a review take before a campaign can be send out?Zoho Campaigns Community Meetup - UK | Round 1
Hello everyone, We're glad to inform that we'd be visiting the UK for the Zoho Community meetup from February 25 - March 12 The meetup starts off with our CRM experts discussing the basics and advanced levels of Zoho CRM that helps you streamline your sales activities. This will be followed by a session to discuss the latest email marketing best practices and tricks, and learn how Zoho Campaigns can help you build your brand. Cities: Norwich, London, Brighton, Bristol, Birmingham, Manchester,Zoho Campaigns user group meetup cancelled
Considering the recent developments on COVID-19 (coronavirus), we're calling off all our community meetups planned in the UK and the US (East and West Coast). While this was certainly a tough call to take, we had to prioritize the safety of everyone. Over and above, we sincerely apologize for any form of inconvenience this may cause in your scheme of things. Like always, you can contact us anytime at support(at)zohocampaigns.com and get your questions answered. Regards, Aravindhan SZoho Campaigns Additional Features Request
If we have the following features in Zoho Campaigns,we can optimize the email campaigns. Campaign benchmarking data - provide suggestions on how to improve future email campaign performance by extrapolating from previous campaigns performance. Subject line helper -provides feedback on how to improve your email's subject line as you’re writing it, which tends to likely capture your audience’s attention and increase the click-through rate. Inbuilt-Marketing calendar - Ability to track past and futureHow to - I sent a ZOHO CAMPAIGN Email - Want the email to then update the CONTACT's "LAST ACTIVITY" and "MODIFIED DATE" in ZOHO RECRUIT
I created a "CONTACT" view in Zoho Recruit and then did a one time email import into Zoho Campaign. After sending the emails through Zoho Campaign I see the email in the CAMPAIGN'S section of the CONTACT in Zoho Recruit . IN Zoho Recruit, I would like the CONTACT's "LAST ACTIVITY" and "MODIFIED DATE" to be update to when the CAMPAIGN email was sent out. I am sure there is a setting for this. Need help figuring this out.Marketer's Space - Template Editor elements - Boxed Text
Hello, In the previous post, we looked at editing your image in Template Editor. Today, we'll learn the usage of a boxed component. Sometimes you may need to present content that is indented. Here's one way you might do it: Insert your text. Manually insert spaces or click the tab button to move it over. Since this tedious method may lead to formatting issues in some browsers and mobile devices, the Boxed Text component can come handy. It lets you indent text without the fear of formattingMarketer's Space - Template Editor elements - Image Size tool
Hello, Designing the way your campaign looks is an important part of email marketing. A good campaign designed in an effective way has the potential to achieve great results. Our Template Editor plays a key role in designing such campaigns. Template Editor offers a set of components, options, and tools that you can use to edit an email template as you like it. In this week's email series, we'll discuss a few of the hacks in Template Editor using a few of its components and tools. Template Editor'sUnsubscribed Contacts
Does Zoho automatically "unsubscribe" contacts that have not been very active or have not interacted for some time?Restore deleted campaign
Hello, please, i need help. I accidentally deleted my campaign "cupon 30€ Marzo2020" that went out 02/13/2020. How do I restore it? I try to clone it but i need all the data. Thanks for your help.Tip of the week 55- When can 'sender address' and 'reply to address' be different?
Well, it is not, especially when you are a part of an organisation that has clear demarcations between, administration, support, marketing and sales teams. Why so? It is because, emails sent from one department or an individual might be marketing or sales oriented but the feedback can be received by a concerned department which regularly looks into such contents concerning doubts. It is very often the scenario that a sales email sent to a group of people might trigger some counter reactions. TheCampaign Not Appearing Same in all Email Providers
Has anyone experienced an issue with the Zoho Campaigns appearing differently in different email providers? Also having issues with text condensing in some email platforms as well as the buttons not appearing as created.Marketer's Space - Distribute surveys better through email marketing
Why should you know your audience better? To cater their needs and fix cracks that bothers them. How do you know your audience better? Probably through surveys How do you distribute it? Email Marketing The integration between Zoho Campaigns and SurveyMonkey helps you create and distribute your surveys to know your audience better, whether it's for customer research or product feedback. Noteworthy perks of this integration: SurveyMonkey is packed inside Zoho Campaigns — Whatever you create in SurveyMonkeyMarketer's Space - Promote webinars through email marketing
Today we'll talk about how you can promote your webinars through email marketing. This is possible by integrating our in-house email marketing system with our webinar software, Zoho Meeting. Integration with Zoho Meeting Webinars are useful for both product promotion and user education. Email marketing is an easy and efficient way to promote the webinars you host, whether pre-webinar or post-webinar. The integration between Zoho Campaigns and Zoho Meeting offers perks that makes your life easier.How to add my own hyperlinks into a ZOHO Campaigns signup form
I am using a signup form template from ZOHO Campaigns. At various points in the form, I would like to be able to insert my own hyperlinks to other information (eg. terms and conditions etc on my website). When editing the template, I cannot see any functions that allow the insertion of a hyperlink. Is it possible?How do I restart a contact at the beginning of a sign-up based autoresponder
I have a sign-up based autoresponder sequence of 30 emails that contacts receive as part of a free trial. I have a few users who would like to start receiving the emails from the beginning of the sequence again. What is the best way of doing that, if it is actually possible?Drip Marketing made easy with Zoho Campaigns
How many follow-ups does it take to make a sale? If you're in Sales, you'll definitely have an answer to this question based on your experience. As a sales rep, you'll be in constant touch with leads and prospects on a daily basis. But how do you ensure that you convert your prospects to customers? The key lies in proper follow-ups, and one of the most effective ways is to use the Drip Marketing strategy in Email Marketing. With a series of well-crafted ad relevant messages sent to prospects overre-adding a blacklisted email address with client permission
I have two email addresses that Hard bounced back in 2017 when it looks like Zoho Campaigns got themselves offside with Symantec.Cloud, who my client uses for an email gateway. The have long since whitelisted the zcsend.net domain with Symantec. Are we able to try and pull the email addresses out of our campaign manager’s suppressed list and back into active? I really need to be able to contact these people?Everything about why Zoho Campaigns now restricts cryptocurrency and other related technology.
If you had logged in to your Zoho Campaigns account, you'd have been slightly surprised to see a pop-up message that says we've made some updates to our Terms of Use with regard to the usage of certain technologies. We'd like to clearly convey to you why we resorted to banning emails concerning cryptocurrency and other related technology. So, what's this change all about? Although cryptocurrency, initial coin sharing (ICO), block chain, and other latest mechanisms are popular, in most of the cases,Some contacts are not added to workflow and we don't know why
Hi there, We have a workflow set to trigger when a user is added to a contact list. We recently noticed that not all users were getting the emails. On investigation we realised that not all contacts are entering the workflow but we cannot see why. The contact is automatically added to the contact list in Campaigns based on a field update in Zoho CRM. We can see that the contacts are added to the Contact List, sometimes without names. But not all of them are then added to the workflow. We've alsoShopify Accepts marketing during checkout
It does not appear that people that indicate that they accept marketing during checkout on Shopify will get added to Zoho Campaign like with MailChimp. Is that correct? Or is this possible? If not then how do we address adding these people to our list? Will Zoho add this feature?Tip of the week 27 - 3 ways to engage customers via email marketing
Customer engagement is the most essential when it comes to business, yes!? The benefits of engaging customers, in Email Marketing, ranges from improving customer relationship to growing business revenue by creating a clean email list, increasing the email delivery rate, etc. Here's to encourage marketers to grab the essence in improving engagement strategies with customers. If you are ready, now is the right time to strike out the below "ARC". Appreciations - Foremost, closing your deals shouldUpdate email links clicked
Hi, I would love to know how can I update the links clicked in the email to my contacts? I understand that for the poll clicked, i can filter by expression and do a mass update in zoho campaign detail report, but where do I find the list of email address of who clicked which links that i've embedded in my email? I would like to tag / create a field to track and record on contacts clicked links also, is it possible that this 'poll clicked' field and 'link clicked' field to be added in zoho crm? byContests: A Fun, Organic, Huge Boost to Brand Awareness
I am marrying Zoho as I'm finding so many alternatives to a pool of separate services, all under one roof. :) Here's one powerful component that doesn't seem to be quite developed yet but obviously has a platform to build on already. It is mentioned in one of the Tip of the Week articles but I see no reaction there so wanted to bring it to the forum: the contests. I successfully ran many of them in the past 5 years using another vendor. They are a HUGE marketing boost if done right. In brief, peopleUnsubscribe from a Segment, but not the whole Contact list
Hey, We have created one bulk list of users from our network. Within that list, we've made multiple segments so we can send campaigns to the specific groups of users that would get the most out of them. We absolutely love this feature because we have many staff members from our head office sending various campaigns, and it is great to have one centralised list. However, if a user was to receive an email from our central support team on a particular topic that they are not interested in, they mayAdding Social Media Buttons to Basic Campaigns
Hi, I'm quote new to using Zoho Campaigns and I can't work out how to add Social Media Buttons into my basic campaign? In MailChimp there's a button that brings the icons into your campaign for you. I've tried adding the social media icons as 'buttons' in Zoho but it's not looking great. Can anyone help? Thanks![Updated] United States - Zoho Campaigns Community Meetups
Hello everyone, This 2020, we're coming to 20 cities in the United States to spread email marketing. Here are the details of the first round of meetups that are happening from January 28 to March 28. Cities: Houston, Austin, Dallas, Denver, Minneapolis, Milwaukee, Chicago, Indianapolis, Cleveland, Novi, Seattle, Portland, Salt Lake City, Pleasanton, San Jose, Las Vegas, Phoenix, San Diego, Irvine, Los Angeles. In this meetup, we'll be discussing how: - Email functions in the age of contextual automation.Unable to edit templates in Zoho campaigns
We tried creating a campaign today and when we tried to access the basic templates to edit the same, we were unable to do it. We tried in various browsers, switched machines from `Linux to `Mac to Windows but no avail. When we tried inspect element, JS did not load at all. Seems like an ongoing issue.number of contacts in free plan
Hello. How many contacts can I add to a campaign in the free plan?Australia and New Zealand Community Meetups - Round 1
Hello everyone, We have got some email marketing tips and tricks up our sleeves for 2020! Our product experts are coming to a few of your cities from February 11 to February 20, to meet and discuss email marketing and Zoho Campaigns. Cities: Auckand, Christchurch, Brisbane, Sydney, Melbourne, Adelaide and Perth The Agenda: We'll be discussing how: - Email functions in the age of contextual automation. - Consistent and personalized email designs are made. - E-commerce email marketing is aIntegration with Zoho Analytics
How can Zoho campaign list be integrated with the data from Zoho Analytics? Background 1. We have list of contacts in Zoho CRM. These contacts are associated with accounts. 2. In Zoho Analytics, we have additional information about these Zoho accounts that we get from public sites. This information includes their revenue, income, # of customers, city, state, etc. 3. We want to use the information in Zoho Analytics to create lists in Zoho Campaigns to create appropriate segments so that we can marketTip of the week 54 - How to ask the email receivers to whitelist your email address?
There are days in the life of an email marketer when the carefully-crafted email campaign decides to call the spam folder as its only home, even after following some of the best email practices. The common reason for this would be that the contact details of the sender might not have been whitelisted by the receiver, which means the sender's email address is not added to the list of approved contacts by the receiver. So, the first step to attain a safe inbox landing is to get whitelisted by the receiverMarketer's Space - Responsive Email Design
In the previous post of this week's marketer's space, we discussed the second technique involved in designing emails responsive across multiple devices. In this post, we shall discuss our second technique - Changing content from device to device. Changing content from device to device In the recent past, we've witnessed a huge increase of internet enabled devices. The range of device screen size and resolution has widened. So, the email we design will definitely not look the same in all kinds ofMarketer's Space - Responsive Email Design
In the previous post of this week's marketer's space, we discussed the first technique involved in designing emails responsive across multiple devices. In this post, we shall discuss our second technique - Progressive Disclosure. Progressive Disclosure Progressive disclosure is a method of managing content complexity by displaying only the content that is necessary at the first point of interaction. Furthermore, detailed information are displayed as the recipients interact with the message. To giveList's "Pages and Emails" vs Settings "Signup Pages and Emails"
What is the difference between these? Many or all of the same options are there but changing them under Settings doesn't change them under one of my lists. I searched but didn't see anything about why they are in two locations and how to best utilize them.How to Edit the "Confirm resubscription" email in Zoho Campaigns
Hello, I do not see a way to edit the "Confirm resubscription" email in Zoho Campaigns. Under Settings | Signup Pages and Emails I see VERY limited ways to change the web pages related to this process but not the email. That is where I expected to find it. Can someone point me to where I can edit? Thank you.Zoho Campaigns Community Meetup - India
Hello everyone, It's our pleasure to invite you all to the Round 1 of the Zoho Campaigns Community Meetup that's happening in India. We'd like to meet you all and hear your thoughts on email marketing and Zoho Campaigns. Cities: Chennai, Bengaluru, Mumbai and New Delhi Date & Time: February 04, 2020 - February 07, 2020 | 1:00 - 4:00 PM The Agenda: In this meetup, we'll be discussing how: - Email functions in the age of contextual automation. - Consistent and personalised email designsMarketer's Space - Responsive Email Design
In the previous marketer's space, we discussed about dormant campaigns. The topic for this week's marketer's space is responsive email design and its techniques. In the recent past, we've witnessed a huge increase of internet enabled devices. The range of device screen size and resolution has widened. So, the email we design will definitely not look the same in all kinds of devices and email clients. Now that being so, it is as important to render our email equally good in all devices and email clients as is designing a creative one.Next Page
Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got to
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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