Why editing icon is not display for footer on Zoho Marketing Automation?
Hi There I'd like to editing own footer on Zoho Marketing Automation, however icon for editing (pencil) is not display although mouse over (Please check attached video capture). Please let me know how display editing icon. Best, KunioFollowup on same mail thread
Hi, Is it possible to send follow-up mails on our previous campaigns in Marketing Automation, such that the lead can see all our mails in the same thread?Email open rate dropped vs Sales Push
Hi, Ever since we have shifted to ZoHo MA from Sales Push, our open rates and CTR have started dropping. Can someone help, how to do RCA and improve going forward?Is it possible for a lead to re-enter a journey from wich it had already exited?
I´m trying to make some of my leads re-enter a journey that they have already traveled completely in the past. My trigger is on list-entry and these leads exit and re-enter the list whenever I want them to re-enter the journey. Is this possible?Contacts are always being switched back to non-marketing contacts
Hey there.. hope someone can point me towards the one button, I need to click ;-) In Marketing Automation 2.0, I setup the integration from CRM to Marketing Automation 2.0 (MA2.0). So far so good. Contacts and leads are being imported to MA2.0 They areHello, I'm trying to reconnect my website to analytics for marketing automation, but it's giving me errors
We aren't able to verify the snippet's presence. This can happen when the snippet isn't present on the page or when the page takes longer than usual to load. Please help me how to fix this issue.WhatsApp Reveals Revised Pricing Plan for Businesses in 2024
Exciting news for marketers! In a surprising and strategic move, Meta has drastically reduced WhatsApp utility messaging prices by up to 77%! Here’s a detailed breakdown of the new pricing structure: India: 67% reduction Brazil: 77% reduction Mexico:Marketer's Space: WhatsApp Marketing - The Basics
Hello marketers, Welcome to another post in Marketers Space. This week, we are kicking off a new series on WhatsApp marketing. We'll start with the basics in this post and dive deeper in the following weeks. What is WhatsApp Marketing? WhatsApp is thePop ups: adding more input fields
Hi there, I am wondering if anyone knows how to add more input fields in a pop up? Now there are only 1 or 2 fields available (email or name and email) but we would like to add 1 or 2 extra fields. Is this at all possible? If so; how can I add these? Many thanks!! AnneliekeMarketer's Space: Exploring ZMA's Role In Driving Revenue
Hello Marketers! Welcome back to another post in Marketers Space! This week, we'll delve into how Zoho Marketing Automation helps you boost your revenue. Driving revenue is crucial for the success of any business. It fuels growth, innovation, and ultimately,Inquiry About Lead Score Calculation
I have a question regarding the calculation of lead scores in Zoho Marketing Automation, and I would appreciate your clarification on the method being used. Evergreen Lead Score: Does the lead score continue to accumulate indefinitely? For example, ifHow to push "Lead Score" from Zoho Marketing Automation to Zoho CRM?
Hello, Can you please show me how to set up the "Lead Score" push from Zoho Marketing Automation to Zoho CRM under CRM Lead contact? I also found this previous discussion but I can't find the screen mentioned https://help.zoho.com/portal/pt/community/topic/score-integrateView Email in Browser
How do we ensure a Marketing Automation email can be viewed in browser in HTML format, not just text only?Cannot save custom field
Hello, I'm trying to add a custom field that is a drop-down list. However, the Save button ineffective. Actually, no matter the custom field I choose, I cannot save it. I tried on both Firefox and Chrome, on a Mac. Is this a bug? ThanksEvidence for Optimal Send time working? Catastrophic results for us
Hi Does anyone have any evidence for Optimal Send time working in Marketing Automation? I tried this yesterday (just trust the system). Open rates are lower (down 50%) Click rates are down 70% Terrible results for us. Never again. If they are applyingMarketer's Space: Targeted messaging : Leveraging ZMA 2.0 for Effective Communication
Hello Marketers, Welcome to another post in Marketers' Space! This week, we'll look at targeted messaging and explore the power of multichannel marketing. Reaching your target audience with the right message at the right time in the right platform isTrack Marketing Automation Campaigns in Zoho CRM
Hello, I've been searching but haven't found the exact answer to this question. I am looking to track Marketing Automation email campaigns and activities inside of Zoho CRM. Use Case: Action: Prospect Submits A Lead Form Outcomes: Prospect created inMarketing Automation – UX Design issues
Hi team, Great to see the upgrade for Marketing Automation 2.0, however the UX design still has some glitches. Can you please address the following: The message gets clipped. The email keeps getting cut-off at the bottom, regardless of the length (screenshotMarketer's Space: A Look Into Personalization - How to Tailor Customer Experience Through Segmentation, Merge Tags, Journeys, and Dynamic Content
Hello marketers, Welcome to another post in Marketer's Space. In today's competitive market, personalizing your marketing campaigns is no longer optional—it's essential. Personalization tailors your marketing campaigns to individual customers based onInsufficient Privelege to Access
Hi We are trying to bulk import contacts in Zoho Marketing Automation through our organization Anvil Tax Inc. however we are having problem bulk sending it. Please assist and see attached for reference.Problem With Journeys and Lead Page
Hi, I contacted support at zohomarketingautomation.com about an issue last week, but have yet to have a response. I have built a critical journey for our customers, but they are skipping the email, at least that's what ti looks like (there's no explanation).MA 2.0 Website Analytics with multiple websites
We noticed since we upgraded to MA 2.0 the website analytics page there is no place, or options to choose which of our 5 websites to pull analytics for, what happened with this? I see you can filter by segments, but there used to be a simple list of theis it possible to customize SMS content with Zoho Deluge scripting based on conditions or variables?
I am going to integrate third party api with zoho deluge so can I dynamically customize the content of an SMS based on specific conditions or variables within Zoho application?Marketer's Space - Unlocking Customer Insights: A Deep Dive into Website Analytics Module – Part 2
Hello Marketers, In our previous post, we looked at the "Goal Creation" feature in the Website Analytics module. This week, we'll learn about the Website Analytics module in action, focusing on the Dashboard, Acquisition, Behavior, and Smart URL. ZylkerMarketer's Space - Unlocking Customer Insights: A Deep Dive into the Website Analytics Module – Part 1
Hello marketers, Website Analytics is a powerful tool for marketers like you. It enables you to make data-driven decisions so that you can focus on creating marketing plans and optimizing campaigns. You gain a deeper understanding of your customers, theirWordpress Plugin is not working
Hello, Your wordpress plugin is not working. It has been installed on 3 different websites and problem is always the same. It require connection but when I click on connect button literally nothing happens. I sent feedback week ago and still no response. Any thoughts on this issue?Difference between Marketing Automation / Campaigns
Hi I would like to know how it differs from Zoho Campaigns. - Campaigns can be used for email distribution (focusing on customer nurchuring and retention). - MA can be used for multiple marketing usage such as LP creation, web tracking , social campaigns,Campaign and Marketing Automation
I am a Zoho Campaign User. With Marketing Automation's upgrade and apparent improved workflow and stability I would like to move from Campaigns to MA. But I have a weekly newsletter that I don't want to disrupt and to set up MA with all the processesMarketer's Space - Unveiling the top features in Zoho Marketing Automation
Hello Marketers, Zoho Marketing Automation enables you to generate high-quality leads, segment your customers for laser-focused targeting, automate workflows, and gain deep audience insights—all within a single platform. Let's explore the top five featuresCookies
Hey Guys, being a EU based company, we're forced to show the cookie banner, providing easy to read information about the cookies we use and giving the choice to select which cookies the accept. I know in Zoho Marketing Hub, SalesIQ and Sites there areSpam Traps
We received this email from Zoho Marketing Automation _______________________ We're writing to inform you that your campaigns are continuously hitting spam traps. This can severely hurt your domain's reputation, thus affecting your engagement metrics.list segments, contacts and automations
Hi, I use marketing automation version 2 beta and I'm trying to figure out what the intended use is and How we're supposed to use the relationship between lists, segments, and contacts. when and how are Liz supposed to be used. are lists filters of segmentsv2 Bug ? - How to remove Critera from a list
We have a list that an employee tried to filter and now we are unable to remove all the critera to revert it back to the standard state and the contacts show as 0. We want to revert to this. But can not remove the critea as it says it's mandatorymarketing automation
wants to know about the zoho marketing automationI want to embed a newsletter signup form directly into an email template
I'm trying to include a signup form from MA directly into an email template using the embed code generated from the forms section. I've tried using the html code, and while the form does appear, it is not functional (fields can't be filled). This is theHow to Eject Leads that Reply In Journey
Is there a way to view email replies in a Marketing Hub journey? I'd like to set up exit criteria for leads that reply to one of the emails within a journey but I've yet to see an area that reports on number of replies. Therefore, I'm leery to use the Exit Criteria "Any campaign replied ' Last month. '" I want to pull people from the journey if they reply to an email. Can anyone confirm if that criteria works? Perhaps there's a spot in the CRM where I can view the replies within the Journey? Right"+" sign in the emails (Gmail)
Hello Could you allow us to use the "+" sign in the emails (actually it returns an error) It would be very useful for testing purposes with a Gmail adress... Thank you ---- Using the plus sign With Gmail, a way to change your email address but still have the emails come to your primary inbox is by using the plus sign. You can insert a plus sign with a combination of words in your email address. For example, whenever you sign up for a newsletter, you could use mygmail+newsletter@gmail.com. Gmail willAnnouncing migration support for Zoho Marketing Automation 2.0
*** This post aims to cover details on how we support the migration plan from the older version of Zoho Marketing Automation, giving module specific guidance, timelines and some FAQs. *** Dear Marketing Automation Users, We understand your eagerness toHas anyone migrated from Marketing Automation 1.0 to 2.0?
I would love to hear how it went and what challenges to expect.Nothing triggers a Journey
I have been on the phone with Zoho support and they claim their development team needs to investigate more. However, I've found this is a pretty standard answer after a call takes any amount of time. After that, it's days and even weeks before it actuallyNext Page
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Introducing WhatsApp Marketing with Zoho Marketing Automation
Dear Marketers, In the world of marketing, personalizing engagements with customers is often exhaustive but—thanks to WhatsApp—not exactly mysterious. WhatsApp has evolved from a simple messaging platform to a sophisticated tool for sending out marketingThe difference between Zoho Marketing Automation and Zoho Campaigns
Greetings Marketers! This post aims to differentiate between Zoho Marketing Automation and Zoho Campaigns. By the time you get to the end of the post, you will be able to choose a product that objectively suits you.What is Zoho Marketing Automation? AEnhancing Data Accuracy: Bot Filtering & Apple Mail Privacy Protection Compliance
Dear Marketers, The wait is over! We’re thrilled to share that the enhanced bot filtering feature is now live in Zoho Marketing Automation. Thank you for your patience as we refined this tool to deliver deeper insights into your campaign performance.Introducing Bot Filtering for Accurate Email Campaign Analytics
Update : This feature has been revamped. For the most current information and improved functionalities, please visit the updated version here. Dear Marketers, We're excited to announce a new feature designed to enhance the accuracy of your email campaignLaunching Snowflake Integration: Streamline Contact Management in Zoho Marketing Automation
Hello Marketers, Here we are yet another addition to Zoho Marketing Automation, integration with Snowflake. This integration is designed to streamline your contact management and enhance your marketing efforts. Let's dive into the features that come along,
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Enhancing Data Accuracy: Bot Filtering & Apple Mail Privacy Protection Compliance
Dear Marketers, The wait is over! We’re thrilled to share that the enhanced bot filtering feature is now live in Zoho Marketing Automation. Thank you for your patience as we refined this tool to deliver deeper insights into your campaign performance.Time Zone Sending in Marketing Automation
Good day...can anyone share if they have been able to get sending via Time Zones to actually work? Our data is 99% perfect, with all the time zone criteria met, yet the results are completely off target when we try to use it. We've had varied resultsQuickly delete items in email builder?
When deleting items in the email builder, it requires two clicks: one to hit the trash icon on the item, and then another click to confirm the delete. Is there anyway to skip the confirm deletion? Some kind of hot key like the Command button on the macZoho Sign up forms on Wordpress website not working smoothly
We have set up the forms on the website and linked them to respective email journeys. But when wesubmit the form the email generated/sent to user is not consistent. Sometimes the journey email is sent, sometimes a email verification message is sent ,Copying and pasting emails from CRM to Marketing Automation
Hello, My Zoho consultants built all my customer nurture emails in CRM instead of Marketing Automation. I would like them all in Marketing Automation. Can they simply copy and paste the emails from CRM to Marketing Automation? Or will they need to rebuild
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Marketer's Space: Leveraging CRM Data for Dynamic Content and Personalized Campaigns
Hello Marketers! Welcome back to another post in Marketer’s Space! We’re excited to continue our series on the many advantages of integrating Zoho CRM with Zoho Marketing Automation (ZMA). This series is designed to help you unlock the full potentialMarketer’s Space: Supercharged Journeys with Zoho CRM Integration
Hello Marketers! Welcome back to another post in Marketer’s Space! Today, we’ll explore how integrating Zoho CRM with Zoho Marketing Automation (ZMA) can take Journeys to the next level. In this post, we’ll look at a specific use case to demonstrate howIntroducing automation and utility conversations in WhatsApp marketing
We’re excited to announce the addition of two new features to our WhatsApp integration: Automation and Utility conversations. These enhancements will allow you to streamline your marketing efforts and engage with your customers more effectively by automatingMarketer's Space: Streamline marketing and sales by integrating ZMA's Planner with Zoho CRM
In a competitive market, clear goal-setting and seamless campaign execution are crucial for marketing and sales alignment. When integrated with Zoho CRM, Zoho Marketing Automation's Planner enables marketers to create, manage, and measure campaigns effectivelyMarketer's Space: CRM Integration—Using Deal and Account Properties for Smarter Segmentation and Lists
Hello marketers, Welcome back to another post in Marketers' Space as we continue our series on CRM integration. This week, we’re exploring how integrating with Zoho CRM helps you access deal and account properties, empowering you to achieve precise segmentation
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