Zoho Sign - Receiving Error when attempting to retrieve completion certificate - {"code":9039,"message":"Unable to process your request","status":"failure"}
I am receiving the below error when attempting to retrieve the completion certificate for signed and returned documents: {"code":9039,"message":"Unable to process your request","status":"failure"} We recently permanently deleted an account that had created
Announcing Zoho Sign Credits - a revamp of our add-on pricing
Hello, We are pleased to announce a revamp of the existing add-on structure and pricing in Zoho Sign. In the coming weeks, we will be introducing Zoho Sign Credits, a common add-on which will apply across features and integrations that incur additional
Improving Zoho Sign to navigate regional regulatory landscapes
Hello everybody, In our recent announcements, we said that the adoption of e-signatures is at an all-time high. This is primarily due to the acceleration in digital transformation across businesses due to the global COVID pandemic. But as its popularity
Free webinar: Create, sign, and close deals faster in Zoho CRM with Zoho Sign
Do you still use pen and paper to sign your customer sales agreements, purchase orders, supply contracts, invoices, and other documents? Don't you think this manual paperwork will slow down your growth in this current remote work scenario? If yes, we
Permissions to view documents created by other users
I'm an admin for my company's zoho sign account. We have four users at the moment, including me. We have different users working on different timezones and all need to be able to access the same set of documents. However documents created by me are not
Zoho Sign: Product Updates - Mid-2021
Hello! We are halfway through 2021, and it has been a busy journey for us at Zoho Sign. Driven by the rise in remote work culture, the adoption of e-signatures by businesses and other organizations has become increasingly widespread. Here's an outline
{"code":9039,"message":"Unable to process your request","status":"failure"}
I am trying to create and send documents in zoho sign But getting the error " {"code":9039,"message":"Unable to process your request","status":"failure"} " Template is created in zoho sign and getting template id from its URL. Is there any problem with
Ip Restrict
Hi, my IP address was restricted. That ok, but i cant remove, when i login with ADMIN account, and try remove, i receive message success, but, when i reload page, surprise?!?!, he is there again. In help zoho FAQ i find this. If you don't know the IP
Embed zoho sign document into Webpage?
Can one embed a zoho sign document into a webpage? Also, can we set up a re-rediect for after the person signs the document?
Free webinar: Walkthrough of the e-signature collaboration features in Zoho Sign
Hello, We are now in an era of remote work, and the use of e-signatures is becoming increasingly widespread. It looks like you recently made the switch from printing out your paperwork and working with physical documents to using a digital tool like Zoho
Gold ink signatures for automation API credits
Dear Zoho, You charge 0,50 euro cent per document request for Zoho Sign. Could you please implement that both us and the client receive a copy of the document signed with 24k gold ink? At least this way I can understand why I'm paying so much and I don't
More show stoppers from Zoho
It seems like every time I go to use a Zoho app within our Zoho One subscription I run head on into some show stopping non-starter. The most recent one is with Zoho Sign. 1) Zoho branded absolutely everywhere! I'm sure Zoho has the idea that this promotes
Image field for Zoho Sign
Hello, I've found I have to use the signature upload feature to get around adding an image to my Zoho Sign template. I need to use a different image each time the form goes out and that would mean recreating 20 odd fields each time. The upload feature
Error after submitting signature
Hi, Our users are getting following error after signature is added and click on submit. We are creating embedded url and send it to user to sign. We are getting this error for request id 132947000000125285.
Multiple signers on the same email address
Hello, I need to send a document for signing and i want to send it to one person (one email address) and have multiple people sign it, but when i send out the document the fist signature is duplicated to all signature fields. Is there a way to change
How to integrate from Zoho Sign to Zoho People
I've tried to set up our onboarding through Zoho Onboarding, but it couldn't do what we wanted it to. So now I'm trying to send onboarding documents through Zoho sign, then be able to upload the completed documents into their Zoho People employee profile.
Word file is messed up when i upload it to zoho sign
Hi. I am trying to upload a word file to zoho sign and when i do that it ruins the file, It adds spaces and images are on top of each other. What can i do? Thanks.
How to get Webhook response using PHP
I'm creating a script that will receive response from Zoho Sign Webhook. I use the following condition to trigger the Webhook : I am able to receive the hit into the Callback URL by saving every response into the database. I'm using a simple code below
Unable to process your request on Send document for signature API
I'm trying to send document for signature using API here's the json data that i send for the request : { requests: { actions: [ { verify_recipient: false, action_type: "SIGN", private_notes: "Please get back to us for further queries", signing_order: 0,
Create a document from template
Hi everyone, I'm trying to create a document from a template with Zoho sign API. I'm using JSON and for some reason, the "field_text_data" are not prefilled in the sent document. { "templates": { "field_data": { "field_text_data": {"Company":"test company",
Document Limit Reached
Hi Team, We are getting following error while requesting for signature component in the document. We are using testing=true flag since it is for testing purpose. Are the testing credits over? { "code": 12002, "message": "Maximum limit for sending
What is the unit of x_coord, y_coord, abs_width, and abs_height fields/parameters in Send document for signature API
What is the unit of x_coord, y_coord, abs_width, and abs_height fields/parameters in Send document for signature API. Value should be pass in pixel or inches?
How use .PK12 certifcate for sign
Hello! Is it possible to use my personal digital certificate (as a COMMODO .pk12) to sign documents? Thank you
Automate the countersign part in Zoho sign
I am sending a document to the customer for signing, after customer signed the document it comes to me again for counter sign and then i send it to customer. What i want is when customer signed it and send it to me again for countersign i want that process
Not able to view document after sign
Hi Team, I am generating embedded url for the uploaded document and send to user to sign it. After signature is added in document and submit, the same same link is not working. How that user can view the signed document to view it later?
Remove Zoho Heading Line
Hi, There is one line shown on the document we upload using Zoho Sign. How we can remove that?
Add webhook without www
Hi, I want to register webhook url which doesn't have prefix "www". The url is as below https://staging.lithan.com But the current form is not accepting this kind of url. Please help.
Zoho Sign does not recognize zdoc extension
Zoho Sign does not recognize zdoc extension.
Free webinar: E-signing business paperwork using Zoho Sign and Microsoft apps
Hello, Do you often find yourself having to navigate a lot of paperwork to keep the wheels of your business running? You are probably aware of Zoho Sign by now - our complete digital signature app that helps you digitize all your paperwork. And, it does
Send Document with Zoho Sign - Currently down.
Our office is unable to send our Release of Information & Service Agreement to our clients. It has been down since this morning. Anyone else having this issue or have had this issue in the past and remember how long it took to be fixed?
Sync Zoho Sign with Quote in CRM
Hi guys, I kindly have two questions to ask. I basically want to integrate Zoho Sign with CRM and when my prospects fills the Zoho Sign document, asking Zoho Sign to autofill some of the fields in CRM. This is the first one. Here's images: I am asking
Zoho Sign with CRM Purchase Orders
Hi Team, I am new to Zoho Sign and want to streamline a few business processes. We raise Purchase Orders and require two approvers to sign. I have modified the Purchase Order form to have two new fields "Approver 1" and "Approver 2". I would like the
Zoho Sign and Quote fields
Hi Brainstrust, New to Zoho One and Sign, liking it a lot. We want to email the Quote to the client for them to approve and sign. When you click Send with Zoho Sign, there is a configuration that says Record. It is obvious that the name of the person
How does Zoho Sign help me to trigger change for state of pipeline
Hi guys, I kindly wanted to ask that how I can use Zoho Sign to trigger a status change in the pipeline. Here's my scenario: These are my 3 states for after the PoC process. What I want is to trigger a status change by using Zoho Sign. When I click
Zoho Sign API error 9004 Not Found
I have a problem when trying to send a template from the API. Basically I send all the data that's required and send it to the specific url that is required in order to send the template and added an extra param for testing that is "&testing=true", I've
Free webinar: Getting paperwork e-signed in under 5 minutes - A Zoho Sign walkthrough
Hello, Do you or does your organization still work with paper documents using printers and scanners, and get them signed using pen, paper, and seals? Zoho Sign, our easy-to-use digital signature solution, can vastly streamline and speed up your document
Zoho Sign with Zoho Desk
I see that on the marketplace there is an integration with Zoho Desk & Adobe Sign but I would like to use Zoho Sign instead... is there any development to have this integration soon?
Template action not getting updated through api call
I tried to update a template using this API https://www.zoho.com/sign/api/#update-template I am sending this for the body of the request { "templates": { "actions": [ { "action_type": "SIGN", "role": "1", "recipient_name": "My name", "recipient_email":
Zoho Sign Question
Is there a way for a document to use zoho sign filled out by the recipient first and then counter signed by the sender?
Zoho Sign Overview & Best Practices Webinar Presented By Zenatta Consulting
Join us Tuesday, March 16, 2021 10 AM PST by registering here The hosts of the CRM Zen Show, a weekly podcast dedicated to Zoho News and product reviews, will discuss Zoho's e-signature software - Zoho Sign. Presented by Brett Martin and Tyler Colt from
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