Renaming automation credits as complimentary Zoho Sign credits

Hello everyone,

As you may already know, Zoho Sign offers complimentary automation credits to Enterprise and Zoho One users. These credits are consumed when uploading documents for signature request using Zoho custom functions (DRE), receiving submissions via SignForms, and sending documents for signature in bulk. We provide 10 automation credits/user/ month.

This differs from the paid add-on called Zoho Sign credits, which are available to all paid Zoho Sign users (including Zoho One).

Partners and customers have informed us that the similarity of these two names (automation credits and Zoho Sign credits) make it hard to understand the purpose of each credit type. We've also learned that there's confusion around the credit consumption rate.

For example, sending a single document through bulk send or getting a single SignForm submission consumes one automation credit, whereas these same actions consume five Zoho Sign credits.

To address this, we are renaming automation credits to complimentary Zoho Sign credits and giving them the same value as paid Zoho Sign credits.

	Old system	New system
1 user	10 automation credits per month	50 complimentary Zoho Sign credits per month
50 users	500 automation credits per month	2500 complimentary Zoho Sign credits per month
100 users	500 automation credits per month	2500 complimentary Zoho Sign credits per month

We are planning to roll out this change in the coming days.

If you are new to Zoho Sign and want to know more about credit consumption, refer to our credit consumption chart. For any queries, please feel free to write to us at support@zohosign.com or leave a comment below.

Happy Zoho Signing!

Rajeev Sivaraman

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Topic Participants
Rajeev Sivaraman

Sticky Posts
Introducing custom fields, formula fields and conditional fields in Zoho Sign
Hello everyone, We're happy to introduce custom fields, formula fields, and conditional fields to help you build smart signature workflows. As a sender, you now have the flexibility to configure added automation, allowing you to tailor documents with
Important: Verify your domain immediately to send envelopes using your organization’s email address
Hello everyone, Many Zoho Sign users have configured their account settings so that document and envelope email delivery goes through their own sender email address (e.g., through gmail.com, outlook.com, or company domain). A small number of these users