Renaming automation credits as complimentary Zoho Sign credits

Renaming automation credits as complimentary Zoho Sign credits

Hello everyone, 

As you may already know, Zoho Sign offers complimentary automation credits to Enterprise and Zoho One users. These credits are consumed when uploading documents for signature request using Zoho custom functions (DRE), receiving submissions via SignForms, and sending documents for signature in bulk. We provide 10 automation credits/user/ month. 

This differs from the paid add-on called Zoho Sign credits, which are available to all paid Zoho Sign users (including Zoho One).
Partners and customers have informed us that the similarity of these two names (automation credits and Zoho Sign credits) make it hard to understand the purpose of each credit type. We've also learned that there's confusion around the credit consumption rate.

For example, sending a single document through bulk send or getting a single SignForm submission consumes one automation credit, whereas these same actions consume five Zoho Sign credits.

To address this, we are renaming automation credits to complimentary Zoho Sign credits and giving them the same value as paid Zoho Sign credits.


Old system
New system
1 user
10 automation credits per month
50 complimentary Zoho Sign credits per month
50 users
500 automation credits per month
2500 complimentary Zoho Sign credits per month
100 users
500 automation credits per month
2500 complimentary Zoho Sign credits per month

We are planning to roll out this change in the coming days.

If you are new to Zoho Sign and want to know more about credit consumption, refer to our credit consumption chart. For any queries, please feel free to write to us at support@zohosign.com or leave a comment below.

Happy Zoho Signing!
Rajeev Sivaraman

    Zoho Desk Resources

    • Desk Community Learning Series


    • Digest


    • Functions


    • Meetups


    • Kbase


    • Resources


    • Glossary


    • Desk Marketplace


    • MVP Corner


    • Word of the Day


      Zoho CRM Plus Resources

        Zoho Books Resources


          Zoho Subscriptions Resources

            Zoho Projects Resources


              Zoho Sprints Resources


                Zoho Orchestly Resources


                  Zoho Creator Resources


                    Zoho WorkDrive Resources



                      Zoho Campaigns Resources

                        Zoho CRM Resources

                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner

                        • Word of the Day

                          Word of the Day


                        • CRM Community Learning Series

                          CRM Community Learning Series


                        • Tips

                          Tips

                        • Functions

                          Functions

                        • Meetups

                          Meetups

                        • Kbase

                          Kbase

                        • Resources

                          Resources

                        • Digest

                          Digest

                        • CRM Marketplace

                          CRM Marketplace

                        • MVP Corner

                          MVP Corner

                        • Word of the Day

                          Word of the Day



                          Zoho Writer Writer

                          Get Started. Write Away!

                          Writer is a powerful online word processor, designed for collaborative work.

                            Zoho CRM コンテンツ


                              ご検討中の方