Customer Support Portal

Customer Support Portal

Hi,

As I am dealing with and waiting for help with a serious Zoho Mail issue, I tried to submit requests and manage my requests by logging into the Customer Support Portal, but it keeps saying that I do not have a valid email address and cannot login. How can this be, as I am consistently signing into my Zoho Mail w/ the same login?

Can you please help me with this issue so that I can keep track of my Support Requests?

Thanks,
J
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