Zoho Community Digest Jan 2026 Part 1

Zoho Community Digest Jan 2026 Part 1




Hello Everyone!

Staying in the loop with Zoho's latest product updates and features across the vast Zoho Community Forums can be a real challenge. We get it. With over 50+ applications, each with its dedicated forum, it's easy to miss out on important developments.

That's why we're thrilled to introduce the Zoho Community Digest, your go-to source to get ahead of the curve in a few minutes! Every two weeks, we'll provide you with need-to-know updates from across the various Zoho product Forums, making it easier to stay informed about what's happening in the Zoho Community.

So, what are you waiting for? Discover the latest updates!


This edition also brings you a special 2025 Year-End Roundup from across the Zoho ecosystem. Catch the biggest moments of 2025 from Zoho CRM, explore Bigin’s milestone releases and 2026 roadmap, and get a panoramic view of how these products evolved over the past year. Additionally, we've included summary highlights for Zoho Sprints, Zoho Projects Plus and Zoho Social, along with dedicated year-end updates for Zoho Desk and the Zoho Desk Mobile app.




Zoho One:

Zoho One enters 2026 with the major ZO25 Refresh, introducing a cleaner Spaces UI with a universal Action Panel for cross-app tasks and a redesigned Dashboard 2.0. A standout addition is the highly anticipated Unified Client Portal, which finally brings all customer interactions from invoices to support tickets into one centralized and secure login. The update also adds Quick Nav for ecosystem-wide search alongside powerful admin tools like multi-user app assignment, BYOK security, anomaly detection, and more. Dive into the full post to take the complete upgrade tour and see these features in action.




Zoho CRM:

The Zoho CRM Community Digest brings key highlights from the community, including product updates, Kaizen posts, developer discussions and practical solutions shared by members and experts. Highlights include features like Map View, Zia's Formula Expression Generator, VoC Enhancement and improved email customization, along with discussions covering task reminders,COQL queries, and workflow automation. Dive into the digest post to explore these updates and community highlights

Bigin:

Bigin’s Products module now supports full workflow automation, helping teams eliminate repetitive manual updates and react faster to stock changes. Instantly automate alerts, field updates, and record assignments based on custom triggers like low inventory levels. The update also introduces a dedicated product Timeline to track every data change in one clean view, and Tasks support for managing follow-up activities. Explore this post to see how these enhancements can strengthen your product operations.




Zoho Workplace:

Trident for Mac now adds deeper inbox security with quarantined email control, sender blocking, spy-pixel detection, and smart warnings for suspicious emails. These updates help admins and users stay protected against phishing and unwanted tracking. The addition of admin-level quarantine reviews further streamlines how organizations handle potential threats.Dive into the full post to explore how each safeguard works in detail.

Zoho Mail:

You can now set different out-of-office responses for internal teammates and external contacts, and also control how often auto-replies are sent to the same recipient with customizable response intervals. Update the Zoho Mail app to the latest version to access these granular messaging options, Check out the full post to see how this gives you better control over your away messages.

The Zoho Mail Android app now brings smoother calendar management with handy enhancements. You can drag and drop events to reschedule, quickly extend or shorten duration with circle handles, and enjoy a refreshed add/edit event UI. The update also adds support for multiple reminders, custom recurrence patterns, flexible deletion of recurring events, and easy meeting setup with Zoho Meeting, Zoom, or Microsoft Teams. Update the app to explore these new features and checkout the full post for more details.

Zoho Sheet

Zoho Sheet rolls out new ways to collect, organize, and collaborate on data. These include multi-select picklists, built-in forms, approval workflows, final-version locking, richer email notifications, and bigger sheet limits. Together, these updates make spreadsheets easier to manage and more collaboration-friendly. Explore the post to see how each feature fits into your workflow.




Zoho Sign:

Zoho Sign now handles the delivery of physical e-stamped papers received from its integration partner. These documents are couriered every three months to the mailing address configured in your Zoho Sign account. To avoid delivery issues or loss of documents, ensure your contact and address details are up to date in your account settings. Read the post to understand delivery timelines and what happens if papers go undelivered.

This update brings smoother cross-border identity verification and stronger recognition of electronic signatures across Europe. Zoho Sign supports eIDAS 2.0 through partnerships with Qualified Trust Service Providers to offer qualified e-signatures, ensuring your documents carry the same legal weight as handwritten ones. The update also includes country-specific legality resources to help you navigate local requirements. Take a quick look at the full post to see what’s changed and how it affects your signing workflows.

Zoho Sign now offers a Sandbox environment that lets admins safely test document workflows and automations before moving them to production. Available on request for the Enterprise edition, the isolated setup provides a dedicated space to experiment without any risk to your live data. Check out the full post to learn how to set up and start using the Zoho Sign Sandbox to refine your signing process.

Zoho Contracts:

Contract requests just got a whole lot easier. With Intake Forms, teams can raise structured contract requests through a simple form, ending the need for back-and-forth emails. Submissions automatically create the contract, generate the document, and notify the right owner instantly. Dive into the full post to see how Intake Forms streamline contract intake from request to creation.




Zoho Projects:

Zoho Projects is now officially integrated with Microsoft Intune, bringing enterprise-grade security and management to your mobile workflows. With Intune MAM support, IT admins can enforce tighter controls like restricting file uploads and sharing to approved apps, managing cut/copy/paste access, and enabling app lock for extra protection. The app is now listed as an Intune Partner App. Check out the full post to explore everything this integration unlocks.




Zoho Desk:

Zoho Desk now connects with Zoom Meeting, giving support teams an instant path from ticket to real-time conversation. Agents can launch or schedule Zoom calls right inside a ticket, collaborate on complex issues, and guide customers through detailed troubleshooting without switching apps. Every meeting is automatically logged with duration, participants, and recording links, helping teams maintain a clear communication history and deliver more personalized support. Take a look at the full post to see how this integration elevates customer collaboration.

User mapping in Sandbox is now smarter when copying agents from the production environment. If the same role and profile exist, users retain them automatically. If not, they’re mapped to default roles to ensure uninterrupted access. This helps Sandbox closely reflect production and reduces manual reassignment. Dive into the full post to understand how the new mapping works and what changed after January 2, 2026.

The latest Zoho Desk Android update introduces a new table view for the All Departments ticket list, with column-wise sorting for faster scanning. You can also now use custom buttons directly from mobile, bringing web actions to your on-the-go support workflows. Explore the full post to see how these updates improve mobile ticket handling and keep your support team productive.

Zoho Bookings:

You can now personalize your Zoho Bookings pages using Custom CSS to match your brand’s design. Upload your own CSS to style fonts, colors, spacing, and layouts, with the same look applied even when pages are embedded on your website. Dive into the full post to see how to style your booking pages your way




Zoho Flow:

Zoho Flow now supports SAP Business One, making it easier to automate workflows between SAP B1 and your connected apps without custom code. Teams can streamline routine processes and reduce manual effort across systems. Explore the post to see supported actions, use cases, and setup details.

Zoho Creator:

Zoho Creator has enhanced the Developer Console with trial and subscription licensing for privately shared apps, giving developers better control over app distribution. It also adds environment support for installed apps, allowing clients to perform safer testing in staging environments before publishing to production. Take a look at the post to learn more.


That's a wrap! We'd love to hear from you!

Which of these updates or year-end highlights is the biggest game-changer for you? Drop a comment below and let us know.

We hope these updates help you get the most out of your Zoho tools. Keep an eye out for our next edition, where we’ll dive into the second half of January’s releases.


    • Sticky Posts

    • Zoho Community Digest : Jan 2026 | Part 1

      Hello Everyone! Staying in the loop with Zoho's latest product updates and features across the vast Zoho Community Forums can be a real challenge. We get it. With over 50+ applications, each with its dedicated forum, it's easy to miss out on important

    • Thanksgiving 2022 - Celebrating Zoho Community SuperBuds

      One of the things we love most about our Zoho User Community is how readily our users help each other out, and share their Zoho and business knowledge. Be it the community forums, the virtual and in-person meetups, or Zoholics, it's been heart-warming

    • ZOHO-20 to fight COVID-19

      While the world economy is taking a hit, we, at Zoho, are doing our bit to help small businesses come out of this crisis. Here are all the programs and packages offered by Zoho to fight Covid-19. 1. ESAP: The Small Business Emergency Subscription Assistance Program (ESAP) gives our severely impacted small business customers access to Zoho software they currently use, free for three months. All Zoho customers with 25 employees or fewer who have been severely impacted by the coronavirus-related downturn

    • ​Issues with Forum posts approval in Zoho Community

      Hi All, Issue: Some of you have reported that the posts/comments made today are going for moderation. The issue started few hours ago, and the behaviour was reported in CRM and Creator Forums by a few customers/partners. We were able to see the same problem in a few other product forums too. How it impacts you: Don't worry if you find that your posts and comments are stuck in moderation. Your posts/comments are safe. Please don't duplicate them. We're keeping a tab on the development and approving

    • Severity high! Please change the URL of published forms.

      We are facing some issues with our domain zohopublic.com, as it has been blocked by our registrar. We are diligently working with them to resolve the issue. As an interim measure, we request you to use zohopublic1.com, instead. If you are using Zoho Creator or Zoho Forms, please edit the embed code and change the domain to creator.zohopublic1.com for Zoho Creator and forms.zohopublic1.com for Zoho Forms. If you are using Zoho Survey, you will have to re-send the survey link to the participants. We

    Nederlandse Hulpbronnen


      • Recent Topics

      • Zoho CRM strips whitespace in text fields

        When editing field text with multiple spaces: CRM - both UI and API trim / compress the whitespace to a single space when saving: Is this known / expected / documented behaviour?

      • WorkDrive API returning empty response even after placing file in Team Folder

        Hi everyone, I am trying to fetch a file from Zoho WorkDrive using a Deluge standalone function in Zoho People. The API call executes successfully using a configured connection, but the response is coming back empty. I have verified the following: The

      • Custom Button makes scroll bar go down in report

        I have a report with a Custom button called Completed. A colleague mentionned to me that when he pressed this custom button it scrolled down the page which is annoying since he want to stay at the same space on the repoort. There is no reload linked to

      • Quickbooks Integrations Stopped Working

        All of our Quickbooks integrations have stopped working. I am checking in to see if: a) this is a known issue b) if anyone else is having this issue. As usual, Zoho support is unavailable.

      • sync two zoho crm

        Hello everyone. Is it possible to sync 2 zoho crm? what would be the easiest way? I am thinking of Flow. I have a Custom Module that I would like to share with my client. We both use zoho crm. Regards.

      • CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

        Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage

      • Incorrect Functioning of Time Logs API (Version 3)

        We need to fetch the list of time logs for each task for our company internal usage. We are trying to achieve it by using the next endpoint: https://projects.zoho.com/api-docs#bulk-time-logs#get-all-project-time-logs Firstly, in the documentation the

      • Zoho CRM Queries Now Support Databases and Cloud Data Sources

        Hello everyone! We're thrilled to announce a major enhancement to the Queries feature in Zoho CRM! Queries now support a broader range of external data sources, allowing you to fetch live data and combine it with CRM records, all using a unified query

      • Salesforceに添付ファイルを格納したい

        お世話になっております。 Salesforceに添付ファイルを格納したく、カスタムオブジェクトに連携し、 「ファイルのアップロード」項目を設けました。 実際、エラーもなく送信出来たのですが、実際生成されたカスタムオブジェクトのレコードを見ると、どこにも添付ファイルがありません。仕様として、この添付ファイルはSalesforceのどこに格納されるのでしょうか？ 今回作りたいフォームは、複数の書類を添付するため、Zohoformのファイルアップロード項目「本人確認書類」「源泉徴収票」などの項目を、Salesforce側にも設けた「本人確認書類」「源泉徴収票」という各項目にURLリンクとして紐づけたいと思っておりました。

      • Dynamic image in form works in the app but not on the customer portal.

        img = frm_Fichas[ID == input.Nombre].Foto; imgno = Nophoto[ID2 = 1].Image; if(len(img) > 1) { img = img.replaceAll("/sharedBy/appLinkName/",zoho.appuri); img = img.replaceAll("viewLinkName","Fichas_de_personal_public"); img = img.replaceAll("fieldName","Foto");

      • Is it possible to retrieve function (Deluge) code from Zoho CRM externally?

        Hi Everyone, Is it possible to fetch or retrieve the Deluge function code from Zoho CRM using an external method (API or any other approach)? I would like to know if there is any way to access or extract the function script outside of Zoho CRM, or if

      • Uplifted homepage experience

        Editions: All editions. Availability update: 17th February 2026: All editions in the CA and SA DC | JP DC (Free, Standard and Professional editions) 23 February 2026: JP (All Editions) | AU, CN (Free, Standard, Professional editions) 27 February 2026:

      • Approval Workflow for Purchase Orders Abrir

        The requirement is , that all purchase orders greater than or equal to 5000 go through an approval process from certain people, but within books I only see that the approvers can be by levels or any approver but we cannot enter a rule like these. Can

      • WeTravel + Zoho CRM Integration - Has Anyone Built a Connector or Extension?

        Hi all, I'm exploring options for integrating Zoho CRM with WeTravel (booking & payment platform for tour operators). Zapier seems to be the common method but seems limited. I'm wondering if anyone in the community has developed a more comprehensive solution,

      • Option in pipeline deal to select which hotel or branch or store if client has more than one local store

        Hi, I would like to know if there is an option in the deal pipeline to select which hotel, branch, or store a deal is related to—if the company has more than one location. For example, I have a client that owns several hotels under the same company, and

      • Undo article like/dislike

        It seems to be not possible to undo your like/dislike for an article. Would be great if you can. Kind regards, Helen

      • Nested notebooks

        Dear Sir/Madam, I would like to know if it is possible to nest notebooks. It would be very helpful when there are too many, as it would improve organization. Thank you for your response. Best regards.

      • Tax in Quote

        Each row item in a quote has a tax value. At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from

      • Issue with "Send Email" from Quotes not loading Email Template data

        Hi everyone, I'm currently experiencing an issue when using the "Send Email" option from a Quote record in Zoho CRM. What’s happening: When I go to the Quotes module and select a record, then click Send Email, the attached file (Quote) correctly pulls

      • Dynamically Fetching Lookup Field Display Value

        I have an audit trail form, Audit_Changes, that tracks old vs new values across different forms. For lookup fields, the old/new value is the ID, but I also need the display value. What's a best practice for dynamically fetching the display value of the

      • Stop Scrolling, Start Asking: Meet Zia for Your Files

        Hey everyone 👋 The era of 'scrolling and searching' is officially over. Whether it's a dense legal contract or a long meeting recording, searching for specific details is a massive time-sink. We think you should be able to interact with your files, not

      • Introducing a smarter, faster, and more flexible charting experience

        Hello Zoho Sheet users, We're delighted to share the latest news about a major update to charts in Zoho Sheet! The new version supports dynamic data ranges, granular styling options, faster loading, and other interesting enhancements that allow you to

      • How to create a new Batch and update Stock via Inventory?

        Hi everyone, We are building an automation where a user enters batch details (Batch Number, Mfg Date, Expiry, and Quantity) into a Custom Module. I need this to trigger an API call to Zoho Inventory to: Create the new batch for the item. Increase the

      • How do I open MSG files in Microsoft Word?

        If you want to open MSG files in Microsoft Word is not natively supported, as MSG is an email file format created by Microsoft Outlook. However, there are professional approaches to access MSG content in Word. First, open the MSG file in Outlook and copy

      • Unable to charge GST on shipping/packing & Forwarding charges in INDIA

        Currently, tax rates only apply to items. It does not apply tax to any shipping or packing & forwarding charges that may be on the order as well. However, these charges are taxable under GST in India. Please add the ability to apply tax to these charges.

      • How to add packing & forwarding charge in purchase order & quotation???

        Hello Zoho Team I have just started using Zoho for my company and I wanted to make purchase order. My supplier charges fix 2% as packing & forwarding on Total amount of material and then they charge me tax. For example, Material 1 = 100 Rs Material 2

      • How to create a boxplot chart in Zoho Analytics?

        Hi, I'm looking forward to making a boxplot in Zoho Analytics, either with all my data or with a time segmentation. No documentation or YouTube video explaining that was found. I guess this is a feature gap. How feasible would it be to add this to Analytics?

      • What are the create bill API line item requiered fields

        While the following documentation says that the line items array is requiered it doesn't say what if any files are requiered in the array. Does anyone know? API documentation: https://www.zoho.com/inventory/api/v1/bills/#create-a-bill I'm trying to add

      • WorkDrive issues with Windows Explorer Not Responding

        We are using WorkDrive to collaborate on editing video content. We have a lot of files and quite a few are a few gigs. Recently anytime I try and work with the files Explorer freezes for a couple minutes whether it's dragging the files into Premiere or

      • Connecting Zoho Inventory to ShipStation

        we are looking for someone to help connect via API shipStation with Zoho inventory. Any ideas? Thanks. Uri

      • Where is the settings option in zoho writer?

        hi, my zoho writer on windows has menu fonts too large. where do i find the settings to change this option? my screen resolution is correct and other apps/softwares in windows have no issues. regards

      • Using IMAP configuration for shared email inboxes

        Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure

      • When Does WorkDrive integrate with Books?

        When Does WorkDrive integrate with Books?

      • POP mailbox limits

        If I am accessing a remote POP mail server using Zoho Mail is there a mailbox quota for the account or is it all related to my mail account storage limits?

      • Warranty Service and Repair in Zoho FSM

        Hi There, We are a retail store that sells products and also performs installations and repairs. Our field technicians handle this work. Some repairs are covered by manufacturers, who reimburse us for both parts and labour. In these cases, we perform

      • Zoho Sheet for Desktop

        Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?

      • WhatsApp phone number migration

        Hi @Gowri V and @Pheranda Nongpiur, Thanks for implementing the promised enhancements to the integration between Zoho CRM and WhatsApp. The previous discussion has been locked, so I'm opening this new one. I am copying below a specific

      • WebDAV support

        I need WebDAV support so that I can upload/download (and modify) documents from my local file system. Is anything planned in his direction?

      • Suggestions for Improved Table Management and Dashboard Filter Controls in Zoho Analytics

        Dear Zoho Analytics Community, I hope you are doing well. I would like to share a few suggestions based on issues I am currently experiencing while working with visualizations and dashboards. Firstly, when I create a new visualization using the Sales-Order

      • SPF: HELO does not publish an SPF Record

        I am using Zoho mail. Completed all of the required prerequisites from the dashboard to avoid any issues with mail delivery. But when checking on mail-tester.com getting the following error. Can anyone help me solve this?

      • Next Page