Zoho RPA is now available in your Zoho One bundle!

Zoho RPA is now available in your Zoho One bundle!

Hello All!

Of late, it's been quite a stint of new app integrations in Zoho One. This announcement pertains to the addition of another Zoho application, the most sought-after Zoho RPA - Robotic Process Automation, to the bundle.

What is Zoho RPA?

Zoho RPA, as the expansion suggests, is entirely about an RPA agent interacting with the user interface as if you yourself would, and automating your business workflows and performing the associated processes. This app essentially caters to jobs that require immense human involvement, manual actions with a high rate of repetition and a low rate of exception. Learn in detail about the popular usecases of Zoho RPA.

How to leverage RPA in Zoho One?

In Zoho One, you may already have workflow-simplifying services like CRM and Creator, which might still entail tasks like note-taking and data entry. Doing the same numerous times for every service can prove tedious, and here pitches in the RPA software. Be informed that the RPA app and its features are currently supported only on the Windows software.

Key usecases:

  1. Web automation
    You may stumble upon potentially useful data on a website and later want to pull up specific contents from that data in a refined, and more consumable form, for instance, as a tabular representation for some purpose. Zoho RPA helps you set up a workflow between the web site and the local system location where you intend to save the output file. Upon executing the workflow, the RPA agent sets out on carrying out every job in the workflow's sequence and completes its run by extracting and yielding the desired output. For such a process to be implemented in a large scale, having an RPA workflow set up pre-empts your direct involvement in a lot of little, repetitive actions, saving you time for other indispensable tasks. This whole scenario basically constitutes what is termed as "web automation", a key application of Zoho RPA.

  1. Expense management
    Here, you may have a series of actions like raising a claim, submitting relevant documents for verification, scheduling audit sessions (if necessary), initiating reimbursement, and at last sending acknowledgements. All of these are absolutely systematic and linear and so can be automated using appropriate RPA elements and put together to form an operational workflow. Raising claim will be set as the trigger for the entire flow, which will then unfold in the said order without you having to intervene at any level.

  1. Data migration
    When you want to migrate the data you have with your legacy systems to a different platform (which is rather advanced and based on services containing tools for analytics and cloud networking), you need to import the data--download the data from the legacy system manually in an appropriate format and then run it through an analytics app like Zoho Analytics. Then, the reports and detailed stats you're looking for will be obtained for you. Much of these processes comprise repetitive actions and therefore require a great deal of manual intervention. You can configure an automation, and this way, you can nullify the overwhelm and engage your employees in other more productive tasks, thus enhancing overall efficiency.

Additional usecases:

Windows app automation, Microsoft Excel automation, Files and folders automation are some of the other front-line functionalities you get with Zoho RPA. See the full list of Zoho RPA's features supported in Zoho One. To have an elaborate understanding of Zoho RPA, refer to the article linked here.


For any queries, write to us at support@zohoone.com.

Regards,
Zoho One.

    • Sticky Posts

    • How to Add Users to your Organization in ZohoMail?

      A better clarity so you can create other users to start using Zoho Mail. You can directly Add Users from the Control Panel to your Organization. You can invite users with the existing email address. If the person (user) already uses ZohoCRM, then you can import users from Zoho CRM. You can also import them using a .csv file. (if you are planning to add them in Bulk)  In this topic, We will be discussing on how to Add and Invite users only.  The Import options are self explanatory. ____________________________________________________________________________________________________________

    Nederlandse Hulpbronnen


      • Recent Topics

      • Kaizen #57 - Mass Update API in Zoho CRM

        Hello everyone! Welcome back to yet another post in the Kaizen series. This week, we will discuss the Mass Update API in Zoho CRM. In this post, we will cover the following: 1. Introduction 2. Mass Update Records API  3. Schedule Update and Get Status
      • Creator HTML page refresh

        Hi, I have added around 5 different html snippets in single creator page. I understand, I can refresh the entire page from page script using Navigational URLs https://help.zoho.com/portal/en/kb/creator/developer-guide/others/url-patterns/articles/navigational-urls
      • Zero Personalization of the File Sharing Experience

        By now (2025) this is the maximum level of personalization available for a Zoho sharing link. We gently asked Zoho if we could modify at least the background, and they replied that it cannot be customized. We're truly disappointed – and surprised every
      • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

        Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple
      • Canvas Flex Box containers should not require a width/height.

        Flexbox containers are often used as organizational concepts, to ease re-flow on mobile etc. - I cannot use % for flexbox W or H - I cannot omit W or H This means that the content cannot dictate, and a Flexbox container cannot be used merely as an organizational
      • Its 2022, can our customers log into CRM on their mobiles? Zoho Response: Maybe Later

        I am a long time Zoho CRM user. I have just started using the client portal feature. On the plus side I have found it very fast and very easy (for someone used to the CRM config) to set up a subset of module views that make a potentially extremely useful
      • Automation in Zoho Sprints

        Hi. I have a Sprints board with the following statuses: ToDo, InProgress, CodeReview, Testing, Preprod, Live When a ticket is moved from e.g. Testing to Preprod, the following tags should be modified: remove 'tested OK' remove 'ready for Preprod' add
      • Zoho / Outlook Calendar sync

        The current Marketplace -> Microsoft -> Meetings integration needs 2 changes. 1. The current language for the Two-Way sync option should be changed. It currently states, "Sync both your Zoho CRM Calendar and Office 365 Calendar meetings with each other."
      • External Share > Edit: Cannot Create Zoho Files

        Hi Zoho, When we create an external share link with Edit permission, our external users are unable to create a Zoho file (Zoho Writer, Zoho Sheet and Zoho Show). They can only upload files. They can edit the Zoho files if we create them internally and
      • Custom function return type

        Hi, How do I create a custom deluge function in Zoho CRM that returns a string? e.g. Setup->Workflow->Custom Functions->Configure->Write own During create or edit of the function I don't see a way to change the default 'void' to anything else. Adding
      • Two factor authentication for helpdesk users

        The company i work for wants use the helpdesk site in Zoho desk, as a place for their distribution partners to ask question and look for information about our product. The things there is suppose to go up there is somewhat confidential between my company
      • Kiosk can't merge picklist or multiselect

        There is no ability to load a multiselect or picklikst field into a kiosk with the values that have been previously selected. So, I essentially have 3 unacceptable options: 1.)Load the value into a text string and include instructions like this: "Picklist
      • AGE field from DATE OF BIRTH Field.

        HI! I have a field called date of birth in my CRM (LEADS, CONTACT etc…)     How can I know the AGE today   I would like to create a field AGE. I now how to create a field but I don´t which calculation (CUSTOM FUCTION) to make ¿ANY HELP?
      • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

        Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
      • webhook basic authentication

        II want to use a webhook to send out a SMS. Unfortunately Twilio does not use an authToken but basic authentication. I created the webhook as POST and get this url: https://{username}:{password}@api.twilio.com/2010-04-01/Accounts/{account}/Messages?body=<BODY>&to=+155555555&from=+1555555555
      • How to update/remove file in zoho creator widgets using javascript API

        Hi Team, I have developed a widget which allows inserting and updating records I have file upload field with multiple file upload. Now while doing insert form record, I am using uploadFile API to upload files for that record. I am using updateRecord API
      • Contact data removes Account data when creating a quote

        Hi, Our customer has address fields in their quote layout which should be the address of the Account. They prefill the information, adding the account name - the address data is populated as per what is in the account - great. However when they then add
      • Introducing Enhanced Storage Management

        We’re excited to roll out two new enhancements in Zoho Recruit, Subscription Information and Storage Management — designed to give admins complete visibility into subscription details, feature limits, and storage consumption — all from one place inside
      • Announcing new features in Trident for Windows (v.1.34.4.0)

        Hello Community! Trident for Windows just got better! With this update we have features that make your daily work easier and more efficient. We've added some features that are exclusive to our app and we're sure you'll find them useful. Let’s dive into
      • Report Hover Setting

        Would be great if we will able to show information to the user while hovering a record in a report.
      • Vertical images displayed as horizontal

        Some pictures that originally are in vertical position are displayed in horizontal after the upload. It seems that system rotates them by 90 degrees. How can I fix this issue?
      • Zoho Desk iOS update: Custom buttons, follow/ unfollow option on tickets

        Hello everyone! In the most recent Zoho Desk iOS app update, we have brought in support to access the custom buttons configured on web app(desk.zoho.com). Using custom buttons you can seamlessly execute predefined actions directly from their mobile devices,
      • Zoho Desk iOS app update: Saved filters and sort options

        Hello everyone! Saved filters created on the web(desk.zoho.com) for tickets are now accessible on the Zoho Desk iOS app. You can easily rename, delete, or clear filters on the go. We have also introduced Sort options on the ticket listing screen, allowing
      • Introducing VeriFactu Support in Zoho Books

        Hello users, Spain has introduced the VeriFactu system under Real Decreto 1007/2023 to ensure integrity, traceability, and anti-fraud compliance in e-invoicing. Starting January 1, 2026, all B2B invoices must be reported to Agencia Estatal de Administración
      • Big Things Just Dropped in the SalesIQ Universe: Top Upgrades You’ll Love in Nova’25

        Nova'25 has landed, and it’s packed with meaningful upgrades to help you engage smarter, work faster, and scale with ease. Whether you're into proactive messaging, smarter automation, or better admin control, there's something here for everyone. Here's
      • Time Entries in Analytics

        I am trying to import a zoho sheet into zoho analytics. In my sheets one of the columns has "time Entries" in this "format HH:MM am/pm" example 11:00 PM. After import, i noticed that analytics converted the time to "00 Jan 1900 23:00:00".. how do i maintain
      • Amazon invoice in Zoho Books

        I have just made my first few sales on Amazon India. Amazon Seller account generates invoices for the sales made on Amazon. These invoices are sent to customers also. Now when I was only making offline sales, I used to create Invoices in Zoho Book. Now
      • Zoho Creator Upcoming Updates - November 2025

        Hello everyone, Welcome to your monthly roundup of new features and enhancements! We hope you've already taken a look at Release Projection 2—it details the features coming your way for the rest of the year. And this month, we're excited to start rolling
      • All new Address Field in Zoho CRM: maintain structured and accurate address inputs

        The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Latest update
      • Zoho Webinar + HubSpot : Simplifiez la gestion de vos données de webinaires

        Les webinaires sont aujourd’hui essentiels pour interagir avec vos prospects et vos clients. Cependant, la gestion des données entre plusieurs plateformes peut vite devenir complexe. Grâce à la nouvelle intégration entre Zoho Webinar et HubSpot, vos outils
      • I am trying to give access to one of our educators access to 3 forms in Zoho and she is not able to view the data - Access issue

        Hi Team, When I try to provide read access to one of our educators on Zoho for Pre-training , post training and Impact survey forms submit form access which also allows them to read , it does not show them data
      • How to book GST paid in zoho books

        hi, i am a new user to Zoho books and not able to book GST paid in books, kindly suggest how i can book it in books. thanks, siddharth
      • PUNJAB NATIONAL BANK (CORPORATE) INDIA - NOT AVAILABLE IN BANKING

        Dear sir, Kindly fix it. PUNJAB NATIONAL BANK (INDIA) is available but PUNJAB NATIONAL BANK (CORPORATE) is not available. Kindly enable this banking since we need to categorize the entries. Regards, Sanjay Jena email id/ user id : travewithmerchant@
      • Employment Contract / HRMS Documents - Zoho People

        How do I create customized HR documents for disbursal from Zoho People ? Example, say offer letters ? appointment letters ? Memos ? We want to be able to preset these in one or ther other form and issue them to employees who are in Zoho People.
      • Is it possible to create a word cloud chart in ZoHo Analystics?

        Hi there, I have a volume of transaction text that I would like to analyse using word cloud (or other approcah to detect and present word frequency in a dataset). For example, I have 50,000 records describing menu items in restaurants. I want to be able
      • Playback and Management Enhancements for Zoho Quartz Recordings

        Hello Zoho Team, We hope you're all doing well. We would like to submit a feature request related to Zoho Quartz, the tool used to record and share browser sessions with Zoho Support. 🎯 Current Functionality As of now, Zoho Quartz allows users to record
      • Zia Profile Summary now supports six languages and responds faster

        After numerous customer requests, we’ve expanded Zia Profile Summary to do more than just summarize resumes quickly. It can now summarize them in six different languages and deliver results even faster. What’s New 1. Extended language support Zia can
      • Kaizen #216 - Actions APIs : Email Notifications

        Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
      • Facturation électronique 2026 - obligation dès le 1er septembre 2026

        Bonjour, Je me permets de réagir à divers posts publiés ici et là concernant le projet de E-Invoicing, dans le cadre de la facturation électronique prévue très prochainement. Dans le cadre du passage à la facturation électronique pour les entreprises,
      • Your bot just got smarter: AI-Powered routing that reads between the lines

        What if your bot could tell the difference? Between a visitor who just needs a quick answer, someone actively comparing options, and a frustrated customer one click away from leaving? Most bots can't. They deliver the same response to everyone, missing
      • Next Page