Automated Email and Details
When I set up an automated email, the merged fields do not show up on the email sent.
Sign in / sign up / password reset
Hi There My sign in on my career page doesnt work. I can view the jobs from my website, but any attempt to sign up or sign in, results in 404 pages, or the page not submitting. Ive had complaints that people cant reset their passwords. I have clearly not set it up right, but have looked at it for days and I just dont have the understanding of what its doing to fix it. Ive read the help sections and just get confused. Please can anyone offer some help? Many thanks Barbara
Emails not displaying field content in Zoho Recruit
Problem: Since today morning, emails from Zoho Recruit are not reflecting the field values. When did the problem start: Wed 10/7 Sample email from past when the emails were working as expected: ____________________________________ Hello Gautam Harkhani New Job Opening has been assigned to you in Zoho. Please take appropriate action. Job Opening ID : 96 Posting Title : Database Administrator Job Opening Status : New Client Name : NEX-MEDTRONIC Client Position ID : Thank you, The Eveear Team ____________________________________
E-mails - Zoho Recruit
How do I increase the daily number of e-mails I can send from the Zoho Recruit system? Do I need to request this, or can I do it from my settings?
Changing Recruiter information
Hello, I have 2 questions. 1. If I change the 2nd recruiter email address and info to a different person, will all the correspondence (emails, notes etc.) still be visible on candidate profiles? 2. If I delete the 2nd recruiter account, do all the candidates owned by that recruiter also get deleted or does the ownership change? And again, will the correspondence still be visible on candidate profiles? Thank you!
E-mail addresses
How do I move my Zoho -mail address to the 'send e-mail' function in Zoho Recruit?
Admin can't log in-Password says doesn't exist
My other administrator can't even log in. Password reset says he doesn't exist, but he is listed right there as an admin next to me in users.
Customizing the Current Job Title selection?
How do I customize the Current Job Title field for more effective documentation and search?
Remove User
Two of my recruiter have exited and I need to remove them as users from the current list. Will " Disable access" option suffice to do needful. Will I be charged even if I Disable Access
Seaching/Filtering by REGION
I currently have approximately 44,000 Candidate records. They all have City Name and Zip Codes. I want to be able to select Candidates by Region, for example, anyone in the Bay Area, or anyone in Downtown San Francisco. (So there are multiple non-contiguous Zip Code ranges and multiple City Names). Other than creating a User-Defined Field and manually Mass-Updating that field, does anyone have a better solution? Any API Developers have a solution?
webform not working
Form not working. in http://vagas.alessia.com.br, after submit the form, nothing happens. It seems there is a bug.
Candidate Detail Form
I am receiving applications from candidates that only have a resume attached. This is happening even though all fields are set to mandatory. Why is this happening?
Cut Apply with Indeed button
Can we cut the apply with Indeed button from the Application submission page?
Search function is very weak
"search" function does not work at all! Please call us to discuss immediately
problem in associating candidate
I cannot associate candidates through outlook for zoho
Project Status Pick List
On the Edit Pick List screen for Project Status a number of the default values are greyed out and I cannot edit or remove them. Why is this? They are not all relevant for our work flow.
Filter and search-functions
Good morning, Our search and filter functions have not been working for a couple of days - it is as if the screen has frozen. Does anybody know this phenomenon? Zoho's support-team seems not to know how to find a solution. Best regards, Elma
Can not migrate!
I am having problems migrating data from one account to another - I have followed all the steps but it is coming up as an error each time. Can you help?
Source Tracking Code
I am trying to setup a source tracking code to see where the candidates are coming from. Can you please explain how to set this up?
pre sales question
hello, I'm impressed by the site Zoho Recruit and its functionality and I want to add it to my site, my site is job board and candidate management site, i need your site for few functionalities, so can your site be a plugged to my site as a plugin, will it work with worpress themes.
Change email.
Cannot change email address that appeares at the topk of the screen to the left of Zoho apps.
Ios app
Is there an IPhone or IPad app? If not how do I use this with the IPhone or IPad.
Zoho Picture
Is it possible to sync Zoho to make the persons LinkedIn profile picture their default picture on their Zoho card?
API query - Candidates
Hello, I am trying to integrate Zoho Recruit in a stand alone PHP app. I hadn't found a way to get all the hot candidates via your API. I can get all the candidates and filter them afterwards in my code, but as far as I can see, there is a limit of 200 records I receive after calling the API. So, my question is: How do I get only the hot candidates by calling the API? Thank you!
System improvements / functionality
Good morning, I wanted to know if amendments, improvements and upgrades are being made to the system with regard to recording notes. How can we record candidate notes directly to a job without associating every candidate with that job? Also, how can we record a clients' notes directly onto a job card without having to copy and paste it across from the client contact card. Thanks Tom
Remove converted contact in a proper way
I have converted an candidate to contact, how can I remove the contact properly. I tried to just delete the converted contact. However, if I did that, I cannot convert the candidate to contact again.
Bulk Candidate Status Update
We have a group of candidates we just bulk emailed. They were associated as promising to different jobs. Now we'd like to update the Candidate Status for all of them. How can we bulk change Candidate Status for all the candidates we just bulk emailed? BTW - We also gave them all a temporary tag so we could pull them all up in one view. Now we need a way to do the bulk Candidate Status update.
Client Name Character Limit
Hi, It seems that i'm unable to create a new job opening because the company name is 'too long', or rather, not within the 25 characters. I find this feature disturbing as most of my clients have more than 25 characters in their names. I've been unable to link a Job Opening with a Client's profile since. Kindly advise. Thanks!
No signature available
Users don't have a signature on their profile. For some users I can't create a signature on their profile. How do we fix this?
Android app for Zoho Recruit?
Is there an Android app for Zoho Recruit?
Android app for Zoho Recruit?
Is there an Android app for Zoho Recruit please?
Parsing
Hi, We parsed a resume. The name of the candidate was not recognized and appeared as "No Name". We corrected the name. In the candidate file, we have now the correct name but in report, in list .... the name of the candidat remains "No Name" This a bug? How fix it ?
it doesn't order of jobs by id properly, 100 goes up, 38 goes down
the job don't order properly, when clicking ascending order they start from 100 instead of starting from 1. please look into the issue. its very annoying sometimes.
Unable to schedule an interview.
I tried these steps - https://www.zoho.com/recruit/help/help-activity-schedule-interview.html but there is no link on the right panel that says - Schedule an interview. What's wrong?
Automatic email - send "from"
Workflow action, sending out an email is sending emails displayed FROM the user. I want to be able to send an email FROM an 'Add-on email account' which displays a FROM name different to the user that the email account is associated to. How can I ensure that automatic emails sent from Zoho display the company name and not the users name in the 'From' section?
Edit fields that appear in summary
Hello. Is it possible to edit the fields that appear when we click on "Candidates"? i.e. at the moment the fields that appear are candidate name, city, candidate status, updated on and source. We would like to replace "city" with "town". Is this possible?
Add a Status stage (to the pulldown)?
How do I add a Status a Candidate can be in when Associated to the Job? I want to add to the pulldown list that opens under Candidate Status.
Indeed Applications
Why am I receiving blank applications from Indeed? Why aren't applicants directed to fill out the application online since all application fields are mandatory?
Sign on issues
Hi, I contacted Zoho a week and half ago about one of our users. She is still having problems signing into our Zoho Recruit account. When she signs on, it redirects her to a trial Zoho CRM version rather than our company account. Please advise on how we can reconcile this. The user is mprimmer@kremgroup.com.
How can I read JSON file from the API using AJAX?
Hello, I want to parse/read the results from a jSON file coming from the API but I have not been able to make it work so far. The code I'm using is as follows: $.ajax({ type: 'GET', url: 'https://recruit.zoho.com/recruit/private/json/JobOpenings/getRecords?newFormat=1&authtoken=MyAuthToken&scope=recruitapi&version=2', async: false, jsonpCallback: 'jsonCallback', contentType: "application/json", dataType: 'jsonp', success: function(data) { $('#jsonp-results').html(JSON.stringify(data));
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