Zoho Desk Community Digest - November 2018

We had a big release earlier this month as a part of the Zoho CRM Plus Unified Customer Experience Platform! This unified platform is designed to connect your sales, marketing, sales, and customer support operations, more deeply, and allow information to flow from one operation to another across the entire customer lifecycle.

Here's a sneak-peek to the latest addition to Zoho Desk as a part of this release:

Artificial Intelligence – Zia
Service Process Automation – Blueprint
Mobile Apps For Supervisors & Managers – Radar
Platform for Contextual Integrations – Zoho Marketplace
Contextual help – ASAP