As detailed in
this community discussion, Zoho Creator's
zc_LoadIn parameter is a vital tool for opening components (forms, reports, or pages) in modal dialogs via HTML snippets, Notes, or Rich Text Fields. While powerful, this feature suffers from a critical deficiency when applied to Report components.
The Problem
Per the
official zc_LoadIn documentation, developers can invoke a popup dialog using the standard URL parameter:
// Standard usage in HTML Snippets or Rich Text
<a href="https://creator.zoho.com/yourapp/report-name?zc_LoadIn=dialog">Open Report</a>
// Usage with Forms and Pages (currently functional)
<a href="https://creator.zoho.com/yourapp/form-name?zc_LoadIn=dialog">Open Form</a>
<a href="https://creator.zoho.com/yourapp/page-name?zc_LoadIn=dialog">Open Page</a>
The critical flaw is the inability to define popup dimensions for Reports. The dialog enforces a fixed, immutable width and height. This static sizing ignores the content's actual layout, resulting in a broken user experience for data-rich views:
| Report Scenario |
Technical Conflict |
UX Impact |
| Multi-Column (Wide) Reports |
Viewport is narrower than the data grid |
✗ Horizontal scrollbars obscure key metrics |
| High-Volume Vertical Data |
Viewport height is insufficient for pagination |
✗ Excessive vertical scrolling required |
| Drill-Down Actions |
Opening a Detail View inherits the restricted parent frame size |
✗ Record details are cramped and unreadable |
Observation: Forms opened via zc_LoadIn generally adapt well to the default modal size. This issue specifically targets Reports, where data density and layout requirements vary drastically between use cases.
Current Workarounds (and why they fail)
Due to the lack of native dimension parameters, developers are forced to rely on suboptimal implementation strategies:
| Strategy |
Implementation |
Drawbacks |
Verdict |
| Abandon Popup Mode |
Open reports in a standard new browser tab/window |
- Breaks the application flow
- Increases browser tab clutter
- User loses context of the parent page
|
✗ Degrades User Experience |
| Layout Compromise |
Remove columns to fit the fixed modal width |
- Reduces data visibility
- Hides critical business intelligence
- Artificial limitation on report design
|
✗ Sacrifices Data Value |
| Iframe Injection |
Use zc_LoadIn=iframe instead of dialog |
- Loses the "overlay" modal behavior
- Still lacks native dynamic resizing
|
⚠ Inconsistent Behavior |
| HTML Page Recreation |
Rebuild the report using HTML/Deluge on a Page |
- High development overhead
- Loss of native features (Search, Filter)
- Creates technical debt and maintenance drag
- Styling must be manually maintained
|
✗ Inefficient & Costly |
Proposed Solution
Feature Request:
We request the addition of optional parameters to the zc_LoadIn syntax that allow developers to define the modal's viewport size:
// Proposed Syntax 1: Pixel-based definitions
<a href="...?zc_LoadIn=dialog&zc_DialogWidth=1200px&zc_DialogHeight=800px">
View Report
</a>
// Proposed Syntax 2: Percentage-based definitions (Responsive)
<a href="...?zc_LoadIn=dialog&zc_DialogWidth=90%&zc_DialogHeight=90%">
View Report
</a>
// Proposed Syntax 3: Preset Classes
<a href="...?zc_LoadIn=dialog&zc_DialogSize=maximized">
View Report
</a>
// Options: small, medium, large, full-width
Alternative Logic: If URL parameters are not feasible, please allow developers to configure the "Default Popup Dimensions" within the Report Properties menu in the builder interface.
Business Impact
The inability to size popups negatively impacts critical workflows:
- Embedded Related Lists: Viewing "Related Transactions" is impossible without horizontal scrolling.
- Audit Trails: History logs with timestamp/user/action columns get cut off.
- Cross-Functional Reports: Tables joining data from multiple modules become unreadable.
- Approval Dashboards: Managers cannot see all decision-relevant columns in the review popup.
- Client Portals: External users are presented with a cramped, unprofessional interface.
Developer Consequence: We are forced to choose between a clean UI (no popups) or a streamlined workflow (popups with bad UI). This is a choice we should not have to make in a low-code enterprise platform.
Request to Zoho Product Management
Can this enhancement be prioritized for the upcoming release roadmap?
The zc_LoadIn feature is a fantastic concept, but the fixed-dimension constraint renders it nearly unusable for complex reporting needs.
Currently, the developer experience is split:
1. Use zc_LoadIn
Result: Fast workflow, but broken/cramped UI.
|
2. Avoid zc_LoadIn
Result: Clean UI, but disjointed/slow workflow.
|
This creates a friction point in otherwise polished applications.
Summary Request: Enable zc_DialogWidth and zc_DialogHeight (supporting px and %) to provide developers full control over the modal viewport.
Community Feedback: If you are struggling with fixed-size report popups, please comment below with your use case to help the Zoho team understand the scope of this requirement.
Recent Topics
Suggestion to improve zoho writer
I am using your product, I believe it is very useful, however, i was writing a note and I needed to draw an arrow in different angles to explain a point and I couldn't. it would be helpful, to add draw functions to the zoho writer. thanks
webhook basic authentication
II want to use a webhook to send out a SMS. Unfortunately Twilio does not use an authToken but basic authentication. I created the webhook as POST and get this url: https://{username}:{password}@api.twilio.com/2010-04-01/Accounts/{account}/Messages?body=<BODY>&to=+155555555&from=+1555555555
Custom function return type
Hi, How do I create a custom deluge function in Zoho CRM that returns a string? e.g. Setup->Workflow->Custom Functions->Configure->Write own During create or edit of the function I don't see a way to change the default 'void' to anything else. Adding
Issue with Hour Calculation in Zoho People Attendance Module
I have noticed an issue in the attendance regularization feature of Zoho People. When trying to regularize past dates, the total working hours are not calculated correctly. For example, if I enter a check-in and check-out time for a previous day, the
Push Notification for New Bookings in Zoho Bookings App
when a someone schedules an appointment through the booking page, is there any option to receive a push notification in the mobile app?
Automation in Zoho Sprints
Hi. I have a Sprints board with the following statuses: ToDo, InProgress, CodeReview, Testing, Preprod, Live When a ticket is moved from e.g. Testing to Preprod, the following tags should be modified: remove 'tested OK' remove 'ready for Preprod' add
Export Purchase orders as Excel
Is it possible to export purchase orders as excel rather than PDF? Our suppliers don't want orders made in PDF, they need it to be excel
Draft & Schedule Emails Directly in Bigin
Greetings, I hope all of you are doing well. We're happy to announce a few recent enhancements we've made to email in Bigin. We'll go over each one in detail, but here's a quick overview: Previously, you couldn't draft or schedule emails in Bigin, but
Create CRM Deal from Books Quote and Auto Update Deal Stage
I want to set up an automation where, whenever a Quote is created in Zoho Books, a Deal is automatically created in Zoho CRM with the Quote amount, customer details, and some custom fields from Zoho Books. Additionally, when the Sales Order is converted
Send email template "permission denied to access the api"
Hello, Per the title, I'm trying to send a Zoho CRM Email template based on the advice given here: https://help.zoho.com/portal/en/community/topic/specify-an-email-template-when-sending-emails-in-custom-functions (I'd prefer to send right from Deluge
Zia’s AI Assist now helps you write clearer notes — in seconds
After helping recruiters craft job descriptions, emails, and assessments, Zia’s AI Assist is now stepping in to make note-taking effortless too. Whether you’re recording feedback after an interview or sharing quick updates with your team, you can now
Shortcut to fill a range of cells
Good evening: I'm writing because I haven't been able to find a feature that allows you to select a range of cells, type in one of them, and then use a key combination to type in all of them. In Excel, the keyboard shortcut is Ctrl+Enter. I haven't found
Introducing Dark Mode / Light Mode : A New Look For Your CRM
Hello Users, We are excited to announce a highly anticipated feature - the launch of Day, Night and Auto Mode implementation in Zoho CRM's NextGen user interface! This feature is designed to provide a visually appealing and comfortable experience for
Object required error
Hi, I am getting an 'Object required' error on the line Call HideColumnsOutsideRange(ws, startOfWeek, endOfWeek) when I run the ShowCurrentWeek macro but not when I run the ShowCurrentMonth macro. Any ideas? Regards, GW Option Explicit Sub HideColumnsOutsideRange(ws
Zoho CRM - Rename "Estimates" in CRM Finance Suite Integration to "Quotes"
I'm not sure if it's been 2 or 3 years now since Zoho Books renamed Estimates to Quotes. I still see "Estimates" in the Zoho CRM integration. Could this be added to Translation settings so that some customisation could be made on an account by account
Its 2022, can our customers log into CRM on their mobiles? Zoho Response: Maybe Later
I am a long time Zoho CRM user. I have just started using the client portal feature. On the plus side I have found it very fast and very easy (for someone used to the CRM config) to set up a subset of module views that make a potentially extremely useful
New Series Announcement - Ecommerce Marketing Tips
Running an online business is more than just having a website. It’s about getting the right customers to discover you, trust you, and keep coming back. To support your growth journey, we’re launching a weekly Marketing Tips series right here on Zoho Commerce
Marketing Tip #7: Add a blog to your online store
A blog is more than content. It’s a magnet for new customers. Sharing product guides, styling tips, or industry insights through blog posts builds trust and helps you rank higher on search engines. Try this today: Write one blog post answering a common
Kanban view on Zoho CRM mobile app!
What is Kanban? The name doesn't sound English, right? Yes, Kanban is a Japanese word which means 'Card you can see'. As per the meaning, Kanban in CRM is a type of list view in which the records will be displayed in cards and categorized under the given
Allow Regular Users to Directly Transfer Ownership of Files & Folders
Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an important enhancement related to file and folder ownership management in Zoho WorkDrive. At the moment, a regular user cannot directly transfer ownership of their files or folders
Triggering rules on lead conversion
There is no field on the Rule list for rule conversion to trigger an alert on liead conversion to a potential. I assigned a rule to file on any creation or update of a lead. The lead was changed a lead to a potential but no rule was fired. Rajesh Bhadra
Customised Funnel
We are running the standard plan for our ZOHO CRM. I have been asked if there is a way to combine data from the Calls module, Deals module and Contact Module into 1 funnel, similar to the view you can get when viewing Deals By Stages, you can see the
Trigger Zapier on Deluge Insert Into Function?
Hello, To get around the limitation of not being able to trigger a Zapier Zap on Record Update(this would be extremely useful to be able to do btw), I have created a Deluge script to copy the data from Form A to a Trigger Form B using the Insert Into expression from a Custom Action button on a Report from Form A. This action does not trigger the Zapier Zap whereas manually adding a record or duplicating an existing record does trigger the Zap. Is Insert Into not the same as a manual Add in the context
Can you inject JS in an HML+CSS+Deluge Page?
I have an HTML + CSS + Deluge page and need just a little vanilla JS functionality. However, it seems like Zoho Creator does not allow that. I'm required to create a JS widget. Is this correct? If so: 1. Won't this quickly consume my API limit if there
Display Client Name in Zoho Creator Client Portal Dashboard
Hello Zoho Creator Team, We hope you are doing well. Zoho Creator recently introduced the option to set a client’s display name in the Client Portal settings, which is very helpful for providing a personalized portal experience. However, there is currently
Zoho unified inbox
The new changes have definitely improved things for switching between accounts. But zoho still desperately needs a unified inbox. It sucks to have to enter filters and folders for each and every inbox. This seems like such a simple thing, i wonder why Zoho hasn't done it?
Marketer’s Space - Multi-Channel Campaigns for the Biggest Shopping Week with Zoho Marketing Automation
Hello marketers, Welcome back to another post in Marketers Space! The biggest shopping week of the year is almost here, and it’s your moment to shine without the stress. With Black Friday and Cyber Monday just around the corner, being present across email,
Is there a problem with sharing workdrive files with links since last night?
As per title, we can't access folders/files through share links since last night. I created ticket but we need quick solution and didn't hear back from the support yet. The files are still accessible by the main account but all zoho files that we are
Enable Screen Recording in Zoho WorkDrive Mobile Apps (Android & iOS)
Hi Zoho WorkDrive Team, How are you? We are enthusiastic Zoho One users and rely heavily on Zoho WorkDrive for internal collaboration and content sharing. The screen-recording feature in the WorkDrive web app (similar to Loom) is extremely useful- however,
Production Management Tool (MRP / BOM)
Hi Guys, is there any recommended App available that works with zoho and covers the needed applications for a production? What we need is a system that covers the BOM (bill of materials), MRP (material ressources planning), MRP II (manufacturing ressources
Function #53: Transaction Level Profitability for Invoices
Hello everyone, and welcome back to our series! We have previously provided custom functions for calculating the profitability of a quote and a sales order. There may be instances where the invoice may differ from its corresponding quote or sales order.
Bug in Zoho Cliq Signup Flow – "%s" Placeholder Visible Instead of Product Name
Hi Zoho Team, I would like to report a UI bug in the Zoho Cliq signup/enable flow. During the step where Cliq asks to enable the product for the company, the following text appears: Great! Your company is already available in Zoho, so you just have to
Zoho Invoice Customer Login Portal
Are there any plans for a customer portal to Zoho Invoice, ala Freshbooks? I would like customers that I invoice to be able to login to review invoices and invoice history. I have not switched from Freshbooks for this very reason.
Exporting tickets
I went to Setup -> Organization -> Import/Export in order to export tickets but found 2 issues: 1. The email body never gets exported. 2. There are some large numbers (like 5.57E+16) under certain columns of the exported CSV file. I could not find any export options. Please can you help with this?
Editing the Ticket Properties column
This is going to sound like a dumb question, but I cannot figure out how to configure/edit the sections (and their fields) in this column: For example, we have a custom "Resolution" field, which parked itself in the "Ticket Information" section of this
Copy field information to clipboard
I need to be able to transfer some field information in to the clipboard, so that I can then paste it in to our helpdesk system. Is there a way I could add a button to a detail report that does this?
Issuing reconciling a bank statement
HELP! I'm trying to reconcile a bank statement. The prior month reconciled perfectly. Beginning balance is correct yet I'm off by the same amount each time. Both myself and my office manager, separately and together, have tried to complete this reconciliation
Unknown table or alias 'A1'
I would like to create a subquery but i am getting the following error: Unknown table or alias 'A1' used in select query. This is the sql statement: SELECT A1.active_paying_customers, A1.active_trial_customers, A1.new_paying_signup, date(A1.date_active_customers),
Detect and ignore bots in visitors
The SalesIQ visitor numbers are basically useless to us because there is no bot detection. We get the same bots coming in from the same countries looking at the same pages every day. It can't be that difficult to tell the difference between an actual
Add Real-Time Microphone Audio-Level Indicator During Screen Recording
Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an important enhancement to the Zoho WorkDrive screen-recording experience. Current Limitation: During a recording session, there is no visual indication that the microphone is
Next Page