Product updates in Zoho Workplace applications | May 2026

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• Saranya A

  

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• Product updates in Zoho Workplace applications | June 2026

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of June. Zoho Mail Default Calendar for New Events When you create or add a new event, Zoho Calendar is now

• Product updates in Zoho Workplace applications | May 2026

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of May. Zoho Mail Introducing Zoho Mail MCP - Manage your inbox using AI agents With Zoho Mail MCP, you can

• Product updates in Zoho Workplace applications | April 2026

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of April. Zoho Mail Enhance group member exports with additional data fields Customize your group member exports

• Product Updates in Zoho Workplace applications | March 2026

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of March. Zoho Mail Create Collections Under Categories in Bookmarks Create multiple collections under categories

• Product Updates in Zoho Workplace applications | February 2026

  Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of February. Zoho Mail Organize Personal Notes with Collections You can now create collections under My Personal

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• Discover related products for contacts and companies with new topping

  Greetings! We hope you're all doing well. We've heard your request for an easier way to view products associated with a contact or company—without having to open and go through every deal individually. To help you achieve this, we're happy to introduce

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• CLIENT PORTAL (If clients can place orders directly on the portal)

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• Exceed Limit Execution

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• [For info] As CRM administrators its important to be aware that potentially sensitive business logic & operational parameters are available via unauthenticated URLs

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• WhatsApp Calling Integration via Zoho Desk

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• View Products (items) in Contact and Company

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• zoho desk

  Hello, Did Zoho Desk have any issues today? Are tickets coming in late? I have an email account linked, and messages seem to be arriving with a delay—some email threads aren't coming through completely, and so on.

• Transform your line of items into line items: ICR can now record your table values as subform values

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• Minor enhancements in Zoho CRM Dashboards: drill-down for Funnels, flexible Duration settings, and more

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• Get a realistic picture of your revenue with Forecast Adjustments in Zoho CRM

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• Three new ways to manage Instant Messaging in Zoho Desk

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• Ask the Experts 32: Managing Privacy, Security, and Data Administration in Zoho Desk

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• Zoho CRM Functions: Redesigned Interface, Rich Analytics, and Multi-Language Support

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• Native SMS and MMS Channel Support

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• Collapsible Sections & Section Navigation Needed

  The flexibility of Zoho CRM has expanded greatly in the last few years, to the point that a leads module is now permissible to contain up to 350 fields. We don't use that many, but we are using 168 fields which are broken apart into 18 different sections.

• Side-panel “Quick Preview & Edit” for Deals and Tasks (Web)

  Hi all, I’d like to submit a feature request to improve record navigation and data entry speed in Zoho CRM. NOTE: This feature exists on Pipedrive, HubSpot, and Bigin by Zoho. Requested Feature: Add a side-panel / slide-in “quick preview” for records

• Automate Backups

  This is a feature request. Consider adding an auto backup feature. Where when you turn it on, it will auto backup on the 15-day schedule. For additional consideration, allow for the export of module data via API calls. Thank you for your consideration.

• Cross Module Filtering – Use Fields from Lookup modules in Custom Views criteria and Advanced Filters

  Hello everyone, Zoho CRM now enables you to achieve deeper filtering of records in a module, using fields of a lookup, thereby enhancing your data management experience manifold. This filtering based on lookup module fields is now available in advanced

• Why can't we choose Fixed Asset account for Purchased Items? (eTims issue?)

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• "Track Inventory for this item" is forced checked by default for goods items (eTims issue?)

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• Can you import projects into Zoho Projects yet?

  I see some very old posts asking about importing project records into Zoho Projects. But I can't find anything up to date about the topic. Has this functionality been added? Importing tasks is helpful. But we do have a project where importing projects

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• Is it possible to set a value to a field based on certain conditions

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• Zoho CRM Layout Rules: Nine New Actions, Profile-Based Execution, and Interactive Preview

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• Global Sets for Multi-Select pick lists

  When is this feature coming to Zoho CRM? It would be very useful now we have got used to having it for the normal pick lists.

• How to add line breaks in formula with Concat?

  I am trying to combine different fields with a formula field, but want to add line breaks.  I.e. the current code looks like:  Concat(${Contacts.Company_Name}, ' ' ,${Contacts.First_Name}, ' ' ,${Contacts.Last_Name}) And the result should be:  John Doe

• Introducing spam detection for webforms: An additional layer of protection to keep your Zoho CRM clean and secure

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• Zoho CRM's revamped timeline view now extends to 3 years and support notes, filters, and email statuses

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• Zoho Mail App Unable to connect to server

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• Specific ListView Canvas on Canvas Home Page Always Loads Most Recent ListView, Not the One Specified

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• New UI - Color Preference Not Saving Permanently

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