Hello there,
After our announcement on adding webinar features, we received plenty of queries related to webinars, following which we have now introduced a separate tab to schedule and manage webinars apart from your meetings.
Introducing webinars
When you log in to your Zoho Meeting portal, you would have noticed the all-new My Webinars tab. You can now schedule webinars, promote the registration link and allow attendees to register for your webinar. Get registered users list (export as CSV option is also available), add polls to your scheduled webinar on the webinar details page. Broadcast live and interactive webinar with webcam sharing and also record the session for later reference. Recordings will be emailed to you automatically once it is ready.
Embed registrations
We have also introduced an option to embed the registration form widget on your website directly. Just copy-pasting a code snippet on any landing page will do that. This will help you to an extent in reducing the bounce rate for separate registration page, which would, in turn, boost the registration count for your webinar.
Attendee engaging polls
Along with the webinar features, we are adding to Zoho Meeting, now we have introduced polling feature. You can add polls from the webinar details page, which will be listed in the presenter toolbar for you to run at any time during the webinar. Polls are available in multiple choices poll (single answer selection and multiple answers selection) and star rating polls. Making your webinar interactive will boost the participant's attentiveness. Ask your questions live and get the voting results instantly on your screen.
Introducing Google Chrome extension
When we moved to WebRTC technology, we were in a place to add an extension for screen sharing in Google Chrome. Now we have added user actions to that extension which will allow you to start instant meeting even without logging into the service. Add the chrome extension now and keep your meetings handy.
Other enhancements and bug fixes
Media servers
- We have made a major change in communications protocol to reduce the bandwidth usage. Now you will be experiencing the betterment of connection speed and stability.
- The issues related to automatic reconnection has been fixed and handled in a better way now.
Audio conferencing
- We are now supporting dial-in numbers for up to 40 countries. The presenter and participants can choose their country from the toolbar to get the dial-in numbers and conference details.
- We have also added toll-free numbers for few more countries and we now provide the toll-free add-on for up to 25 countries.
- The issue with the Australia dial-in number is fixed.
- The latency in the audio call is fixed and handled better now.
Timezone and calendar events
- You can now search and choose the timezone while scheduling a meeting or webinar.
- Your scheduled meetings and webinars are now listed with respective timezone for that session.
- We have also added the search option for choosing your default timezone in settings.
- Now the meeting or webinar events will be added automatically to the presenter's schedule from the invitation email.
- The issue in rendering the calendar event from invitation email is fixed.
- The issues with scheduling meeting in PST, PDT or CT timezones are fixed.
- The issue in downloading the calendar events from an incognito window is fixed.
- The issue of the meeting event not getting added to the Gmail and Outlook schedule automatically is fixed.
- The issue with displaying the wrong meeting time due to daylight saving time is resolved and better handled now.
Desktop app
- We have made enhancements to desktop app launcher and you will be experiencing quicker download speed while launching the meeting from unsupported browsers.
- Upgraded the latest code signing certificate for the desktop app launcher in Mac.
- The launcher is better handled now for the webinar registered attendee to join the session from unsupported browsers.
- The user experience in accessing the Zoho Meeting portal from your desktop app is better handled now.
- The issue in downloading the app to Windows OS is fixed.
- The issues with launching the app from IE 11 and Microsoft edge browsers have been resolved.
Presenter and participant app
- Now the conference details that you provide in the My own conference service option while scheduling a meeting will get reflected in the app for your participants to join the audio conference.
- We have now added notifications for new attendee and new chat messages.
- Screen sharing events and related messages are better handled now.
- The resolution protocol is better handled now for seamless screen sharing across devices.
- The issue of not showing the dial-in numbers to participants has been fixed.
- The issue of showing the video feed for the video setting disabled meeting has been fixed.
- Automatic reconnection to the server during network interruption is better handled now.
- Resuming session recording, along with audio and video settings after reconnection is better handled now.
Recording
- We have now automated the recording ready email and you will receive the email with your session recording link and download link for you to view and share with your participants.
- We have tweaked the security encodings for the session recording.
- The issue of video getting frozen in the recorded video after changing presenter during the meeting is fixed and better handled now.
- The issue of audio not recorded when the presenter joins the conference from the phone is resolved.
Web client
- Moved to latest security milestone.
- The organization admin can find the video setting in the Manage Organization tab to enable or disable the video for the entire org setup.
- Now the meeting join page, meet.zoho.com is mobile optimized.
- The tab indexing is changed to maintain the flow of tab order in schedule and edit meeting pages.
- The issue of showing the wrong price while choosing INR in payments page for a yearly subscription is fixed.
- The issue of adding other languages in meeting topic displayed with "??" has been fixed.
- Now your organization logo will be displayed on the registration page.
- The issue of the date not getting updated while rescheduling meetings scheduled for midnight has been resolved.
- The issue of showing the not supported message while joining a meeting from iPhone just by opening the invitation link in the browser is fixed.
Usability and UI alignment issue fixes
- The misalignment in edit meeting page due to timezone and time issues are rectified now.
- Now the back button will take to My meetings and My webinars respectively.
- The usability issues in adding participants' emails, adding agenda with multi-line and spaces while scheduling or editing the meeting are fixed.
- The issue with the back icon not loading in few browsers has been fixed.
- Removed the options to list the past meetings for Last 7 days and Last 30 days
Other apps
- The issue with joining a meeting from IOS app is fixed.
- The issue of showing "Read browsing history" while updating the screen sharing extension is fixed now.
Do try out few meetings and webinar and drop us your feedback and suggestions.
Recent Topics
Workdrive Oauth2 Token Isn't Refreshing
I have set up oauth for a bunch of zoho apis and have never had a problem with oauth. With workdrive i am using the exact same template i usually use for the other zoho apps and it is not working. All requests will work for the first hour then stops so
Single Portal for Multiple Apps
Hello, I'm just getting started with Zoho and I'm very overwhelmed. I am currently using the free trial of Zoho One, but if I can figure it out, I intend to upgrade to the paid version. Zoho One, of course, gives me access to an entire suite of services/applications. One of the things I'd like to do is have a single place for clients (customers?) to log in and view current projects, invoices, contact information, etc. A single login for my clients. A single portal. I've come across documentation
【開催報告】 大阪 ユーザー交流会 2025/11/20(木)Zoho CRM Plus 活用のアイデアとデータの“見える化”
皆さま、こんにちは。コミュニティチームの中野です。 11/20(木)に、大阪 ユーザー交流会を開催しました。本投稿では、その様子をお届けします。 当日の登壇資料などもこちらに共有しますので、参加できなかった皆さまもご参照ください。 (Zoho 社員セッションの登壇資料については、11/28(金)に開催予定の東京回の開催報告で共有いたします) 今年2回目の開催となる大阪 ユーザー交流会では、株式会社KDDIウェブコミュニケーションズ 山田さんによる Zoho CRM Plus の事例セッションのほか、「Zoho
Every rating counts: Shaping customer experience
We are back to that beautiful time of the year. It is the season to reflect, be thankful, and appreciate everything that has happened throughout the year. Thanksgiving is a time we connect with our family, friends, and relatives to strengthen relationships,
How to remove duplicate contacts
Custom Field for Subscription
Hi, I can't find a way to add a custom field (to contain a license key generated from our software) against a subscription? Is the only place to add this information in the Invoice module (as custom field for invoice)? When a customer views his subscription via the customer portal, there appears no way to display a license key for them? The invoice is not the natural place to store a license key for a particular subscription, so where else can this be stored and displayed?
Custom View and Custom Fields on Zoho Books
Hi, I have some custom fields on Estimates and Invoices. I also use Custom Views so I can have a lot of information at a glance. I want to include my custom fields as columns in my custom views of estimates / invoice, but it looks like is not possible.
Dropdown data depends on filters in another field.
In my quote form I have a lookup field called Reseller that pulls from Accounts. I would like it to pull from Accounts, but only those accounts with an account field 'Type' where that is 'Reseller'. Does anyone know a way to do this? Similarly, I'd like
Is it possible to adjust the web browser tab title (when a ZoHo Desk ticket is opened)
Hi All, When I open a ZoHo Desk ticket in a web browser, the tab title (text that appears at the top of the browser tab) uses the logic: *company icon picture* (xxxx) #ticket number - company name See below (highlighted in red) for reference. Company
Collections Management: #7 Common Mistakes during Payment Collection
Payment collection may appear straightforward in most cases. Still, as your customer base expands and transaction volume increases, it becomes clear that even small inefficiencies can lead to delayed payments, increased support load, or even revenue loss.
Rename Record Summary PDF in SendMail task
So I've been tasked with renaming a record summary PDF to be sent as part of a sendmail task. Normally I would offer the manual solution, a user exports the PDF and uploads it to a file upload field, however this is not acceptable to the client in this
Text/SMS With Zoho Desk
Hi Guys- Considering using SMS to get faster responses from customers that we are helping. Have a bunch of questions; 1) Which provider is better ClickaTell or Screen Magic. Screen Magic seems easier to setup, but appears to be 2x as expensive for United States. I cannot find the sender id for Clickatell to even complete the configuration. 2) Can customer's reply to text messages? If so are responses linked back to the zoho ticket? If not, how are you handling this, a simple "DO NOT REPLY" as
Custom Field in Zoho Projects pulling into Analytics
We have a client that we have built our their new business process using Zoho Projects, and we have build a lot of custom fields with their their Projects where they are capturing specific data points that we want to be able to track and pull data, as
Marketer's Space - Holiday season email marketing tips you should know
Hello Marketers! Welcome back to another post in Marketer's Space! 'Tis the season—that time of the year everyone eagerly anticipates. While most look forward to relaxing, marketers will be super-busy from late November to early January. Mistakes can
Zia Competitor Alerts made easy with Zia's suggestions
Hi everyone, In addition to the existing manually added competitors, Zia will now find your competitors for you - instantly. Earlier, you had to identify competitors through research manually, support tickets, or tradeshows—a time-consuming process that
Add Custom Field Inside Parts Section
How to Add Custom Field Inside Parts Section in Workorder like Category and Sub- Category
Zoho CRM Community Digest October 2025 | Part 2
Hello Everyone! From new mobile capabilities and smarter integrations to real-world workflow fixes and developer insights, all the highlights from the second half of October is covered right here. Let’s dive in. Product Updates: Zoho CRM Mobile Updates:
Understanding Zoho Contracts
Effective contract management relies on systems that are structured, organized, and reliable. Every feature, workflow, rule, and restriction in Zoho Contracts are designed the way they are to ensure consistency, compliance, and control across every stage
Tip of the Week #76– Automate your inbox during vacation in Zoho TeamInbox
When you're on vacation or away from your desk, the last thing you want is for important emails to be missed or left unanswered. The good news is, you can easily set up rules in Zoho TeamInbox to assign incoming messages automatically to a teammate who's
Domain restriction for User Management actions in Zoho One
Greetings, Zoho One Admins! To strengthen account security further and safeguard user management settings, we are imposing domain-based restrictions for user account-focused admin actions in Zoho One. In addition to password reset of user, organization
Zoho Mail iOS app update: Signature
Hello everyone! In the latest version(3.1.7) of the Zoho Mail app update, we have brought in support to create, edit and remove signature within the app. You can create signature from the compose screen as well as from within the Settings module(inside
Desktop app doesn't support notecards created on Android
Hi, Does anybody have same problem? Some of last notecards created on Android app (v. 6.6) doesn't show in desktop app (v. 3.5.5). I see these note cards but whith they appear with exclamation mark in yellow triangle (see screenshot) and when I try to
Approval Button in Subform
Hi Team, I’m working on a subform-based requirement where users will submit requests, and these requests must go through approval by multiple team managers. Each line item in the subform needs to be individually approved or declined based on the user's
Setting checkbox value on template in Sign from Creator
Good day, Please help me understand how do I set a tick from a checkbox in Creator into a checkbox on a Sign template. Below is the only values on the Sign template and the code from Creator, "field_boolean_data": {}, "field_date_data": {}, "field_radio_data":
Zoho Projects - Unread Comment Icon
Hi Projects Team, It would be great if there was a notification I con on the comments icon so it's easy to see which tasks have new comments. Something like a red circle with a number of unread comments would be great. Thanks for considering my feed
Zoho Projects - Update Feed via API
Hi Projects Team, Please consider adding an API to allow update and retrieval of messages to the Feed. Thank you
Automated log-out/session end
I'm concerned about security of our data. Is it possible to set an automatic time-out for user sessions on Zoho CRM, after a certain period of inactivity or when the session reaches a certain duration (12 hours perhaps)?
Subform auto populate values
Hi Team, I’m trying to retrieve values from Zoho People using API functions and dynamically populate them into a subform. For example, I’ve created a form with several fields that users will fill out. Based on their input, I need to fetch records from
What is New in CRM Functions?
What is New in CRM Functions? Hello everyone! We're delighted to share that Functions in Zoho CRM have had a few upgrades that would happen in phases. Phase 1 An all new built-in editor for better user experience and ease of use. ETA: In a couple of days.
Gantt Chart - Zoho Analytics
Are there any plans to add Gantt Charts capabilities to Zoho Analytics?
WhatsApp Calling Integration via Zoho Desk
Dear Zoho Desk Team, I would like to request a feature that allows users to call WhatsApp numbers directly via Zoho Desk. This integration would enable sending and receiving calls to and from WhatsApp numbers over the internet, without the need for traditional
Identify long running sync jobs/tables
My sync process causes strain on my production database and I'd love some tools/alerts to help me identify which tables are taking the longest. The current screen only shows 3 tables at a time and truncates the last fetch time so that it is very cumbersome
Temporarily rate limited due to IP reputation.
We have suddenly started receiving the following Mail Delivery Status Notification: Diagnostic-Code: 4.7.650 The mail server [136.143.184.12] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://aka.ms/postmaster
Associate emails from both primary and secondary contacts to deal
We need to associate emails from multiple contacts to a deal. Please advise how this can be achieved. At present, only emails from primary contacts can be associated. Thanks
New integration: Zoho Sign for Zoho Projects
Hey there! We’re excited to announce the brand-new Zoho Sign integration for Zoho Projects! With this integration, users can now send documents for signatures, track their progress, and manage approvals—all without leaving Zoho Projects. This bridges
Update to attachment display in ticket threads
This enhancement will provide faster access for support teams and end-users, significantly boosting productivity for everyone. Get ready for a more efficient and satisfying experience! Immediate benefits Faster ticket rendering reduces wait times and
Narrative 15: Blueprint - Automate, guide, and transform your support processes
Behind the scenes of a successful ticketing system: BTS Series Narrative 15: Blueprint - Automate, guide, and transform your support processes Even organizations that deliver quality products and services can face low customer satisfaction when their
Different MRP / Pricing for same product but different batches
We often face the following situations where MRP of a particular product changes on every purchase and hence we have to charge the customer accordingly. This can't be solved by Batch tracking as of now so far as I understand Zoho. How do you manage it as of now?
ZOHO BOOKS - RECEIVING MORE ITEMS THAN ORDERED
Hello, When trying to enter a vendor's bill that contains items with bigger quantity than ordered in the PO (it happens quite often) - The system would not let us save the bill and show this error: "Quantity recorded cannot be more than quantity ordered."
Refresh frequency
Dear Zoho Team, I really, truly appreciate that Zoho Books gets frequent updates. As a matter of fact this is how a good SaaS company should stay on top. However, I feel that I have to hit refresh almost every day. This was exciting at the beginning but
Next Page