What's new on Zoho Marketplace for July 2021

What's new on Zoho Marketplace for July 2021



Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. Here's a list of the extensions released in July 2021.

Telephony extensions 

We released three new telephony extensions in the month of July. These extensions are supported by  Zoho CRM, Zoho Desk, Zoho Recruit, and Bigin. Start making calls from within your Zoho products, and receive incoming call popups to get contextual details even before answering. Enable click-to-call and log call recordings in the contact record after the call ends. Click below to learn more.

Extensions for Zoho CRM


Collaborate with clients and customers on documents associated with them from their Zoho CRM records. Enable your sales professionals to seamlessly sync, share, access, and manage files associated with Zoho CRM records through their Google Drive account.


Integrate Zoho CRM with the EasyPost extension to easily track your shipments using EasyPost tracking numbers without leaving Zoho CRM. You can also generate shipping rates and shipping labels for different delivery options from Zoho CRM. 


Integrate Zoho CRM with the Shippo extension to easily track your shipments using Shippo tracking numbers and carriers in Zoho CRM. Now you can generate the shipping rates and shipping labels for different delivery options without having to swap between applications.


Work on contracts and contract templates from within Zoho CRM. Draft contracts using the templates available and reconcile any terms that may need to be changed based on their business process. Auto-populate data from Zoho CRM into the contracts.


Connect the Saino.io platform to Zoho CRM and send messages to all your leads, contacts, and accounts. Send messages in 75+ languages and to 190+ countries. Saino.io allows you to send offers, alert messages, transaction alerts, weekend offers, and more.


Connect with your WooCommerce account to sync your online store's data with Zoho CRM. Easily manage and analyze all your WooCommerce data from Zoho CRM. Create custom fields for additional items and control the way your data syncs.


Connect your Adyen merchant account with Zoho CRM and send Adyen payment links to customers from the Zoho CRM Invoices module. Enjoy error-free tracking and payment reconciliation within Zoho CRM.


Improve your sales process by syncing data between your CRM services. OSync enables both one-way and two-way data sync between HubSpot CRM and Zoho CRM, helping you build better relationships with leads and customers.


Seamlessly sync data between ActiveCampaign and Zoho CRM using OSync. Map both custom fields and default fields. Choose between one-way or two-way sync, and have better control over how your data flows.


Integrate Zoho CRM with Linkedin and automate the process of finding leads in LinkedIn and saving them in your Zoho CRM. Save any LinkedIn profile to Zoho CRM in a single click, find the work emails of your contacts, and more.

Extensions for Zoho Desk


Keep track of your customers and their order information from Shopify. Create support tickets for every Shopify order, so that support agents can easily track customers and their order information without leaving their Zoho Desk interface.


Easily integrate Zoho Desk with 500+ apps to ensure an uninterrupted flow of information between them. Set triggers, add actions, introduce decision branches, create delays, and configure decision logic while creating workflows.


Create tasks for relevant projects without leaving your help desk. See the number of tasks associated with a ticket and track their status in real time. Access linked tickets from inside a task in Zoho Projects and much more.


Instead of wasting time importing your data to Zoho Desk manually, import your data from CSV or other help desk systems quickly. Transition to Zoho Desk within a few days, keeping all of your data intact.


Provide inbound and outbound SMS and MMS support to your customers. Create new tickets in Zoho Desk from every incoming message, and send direct replies to any Viber message without leaving Zoho Desk.

Extensions for other Zoho products


Import checks from multiple companies and make payments seamlessly using this online check writer. Transfer the check to your payees via email, or mail it as a printed check for less than $1. You can also direct deposit (ACH) checks to the payee's bank account for free.


Screen your new hires for the WOTC with ease using Walton's integration with Zoho Recruit. It delivers a streamlined user experience that maximizes your company's tax credits and saves you time and valuable resources.


Create beautiful presentations with Zoho Show by seamlessly embedding analytical insights. Easily add your reports and dashboards from Zoho Analytics to your slides and customize them the way you want.


Track which users hold Zoho Projects licenses, how frequently they use Zoho Projects, and which features they're using. Receive detailed usage and engagement metrics for each user on the Zoho Projects platform. Manage the license ownership and provisioning of Zoho Projects accounts for users.


Discover which users hold Zoho SalesIQ licenses in your organization and how frequently they use them. Understand Zoho SalesIQ's engagement score through the average usage percentage metric. Identify unused licenses and inactive users to secure your application stack.

Custom apps


Execute meetings like a pro, engage with attendees, take notes, make decisions, and allocate tasks. Benefit from professional meeting minutes layouts, task management, file management, and meeting analytics.


Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace.
Explore Zoho Marketplace

Here's an archive of all the releases from previous months, in case you missed any: New on Zoho Marketplace

    • Sticky Posts

    • What's new on Zoho Marketplace

      You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

    • Recent Topics

    • Unable to mass update a picklist field

      Hello, I have the records within our Accounts module divided between two account types: Parent Accounts & Member Accounts. I am attempting to mass update accounts from one picklist value to the other (within other specific criteria in our custom fields)

    • Process checklist in CRM

      Hi We've created a new sales process that I'm mapping into the CRM - issue I have is that some of the tasks / milestones I would like to capture require very simple tick box responses but there are quite a few under a variety of sub categories so I don't

    • CRM project association via deluge

      I have created a workflow in my Zoho CRM for closing a deal. Part of this workflow leverages a deluge script to create a project for our delivery team. Creating the project works great however, after or during the project creation, I would like to associate

    • Holidays - Cannot Enter Two Holidays on Same Day

      I have a fairly common setup, where part-time employees receive 1/2 day's pay on a holiday and full-time employees receive a full day's pay. Historically, I've been able to accommodate this by entering two separate holidays, one that covers full-time

    • Where is the settings option in zoho writer?

      hi, my zoho writer on windows has menu fonts too large. where do i find the settings to change this option? my screen resolution is correct and other apps/softwares in windows have no issues. regards

    • File emails in Shared email folder

      Hi, I am unable to allow users to collaborate in Shared email folders: User 1 shares a folder let's say "SharedTopic" with full permissions Users 2 and 3 can see this folder but are unable to add emails to this folder or search in this folder. For example,

    • This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

      Hi Team, when I,m trying to create a email account (imagixmidia.com.br) it's showing this error >>  This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details plz help me  thanks

    • How to manage task lists in Zoho Desk?

      Hello, I use Zoho Desk for IT customer support. I have a list of standard operating procedures (SOPs), including SOPs for onboarding new users, offboarding users, losing a device, etc. These are lists of tasks to be performed depending on the situation.

    • User

      If user is already part of manage engine endpoint central , what hapens when i try to add them to another Zoho org / directory? Are these users added as external users?

    • Activating Zobot instead of chat

      Hi folks, I know this will be obvious, but I have not been able to locate the details on this via google or youtube. We've had SalesIQ life chat set up for a while now and it is working perfectly. I have just finished development of a Zobot (using codeless)

    • Adding a new section to the related details sidebar when creating a new ticket.

      Hello, I was wondering if you can add a new section to the related details sidebar when creating a new ticket. I was wanting to have it to where it also shows the account information related to the contact chosen as well. This is the section I am referring

    • Displaying only unread tickets in ticket view

      Hello, I was wondering if someone might be able to help me with this one. We use filters to display our ticket list, typically using a saved filter which displays the tickets which are overdue or due today. What I'd really like is another filter that

    • One Contact with Multiple Accounts with Portal enabled

      I have a contact that manages different accounts, so he needs to see the invoices of all the companies he manage in Portal but I found it not possible.. any idea? I tried to set different customers with the same email contact with the portal enabled and

    • Is Zoho Shifts included in the Zoho One plan?

      In case the answer is no: there's any plan to make it available via One? Thank you

    • Zoho Tracking Image location

      So we've been having an issue with tracking email opens. Specifically in Gmail. Our emails are not that long either, maybe 4 sections of image/250 characters of text/button per section.  But all my test accounts I used via Gmail we're showing opens. But then come to find out the tracking image is at the very bottom of the email. So If the message is clipped (It always just clips our social icons on the bottom) and the user doesn't click the show more button it never tracks the open.  Looking at other

    • Creating an invoice to be paid in two installments?

      Hi there, I own a small Photographic Services business and have not been able to find a way to fit my billing system into Zoho, or any other Accounting software. The way my payments work is: 1. Customer pays 50% of total price of service to secure their

    • Zoho Tables is now live in Australia & New Zealand!

      Hey everyone! We’ve got some great news to share — Zoho Tables is now officially available in the Australian Data Center serving users across Australia and New Zealand regions! Yes, it took us a bit longer to get here, but this version of Zoho Tables

    • Delivery and handling of documents e-stamped using Zoho Sign

      Hello everyone! Zoho Sign makes it easy to pay non judicial stamp duty online and automatically attach the digitally generated e-stamp challan to electronic documents. We also manage the delivery of physical e-stamped papers. We periodically receive these

    • Introducing Dedicated Modules for Plans, Addons, and Coupons in Zoho Billing

      We’ve enhanced the way you manage Plans, Addons, and Coupons in Zoho Billing. Previously, all three grouped together under Subscription Items. Now, each one has its own dedicated module, giving you a cleaner and more intuitive experience. This update

    • Sortie de Zoho TABLE ??

      Bonjour, Depuis bientôt 2 ans l'application zoho table est sortie en dehors de l'UE ? Depuis un an elle est annoncée en Europe Mais en vrai, c'est pour quand exactement ??

    • Drop Down Value

      Hi, May I know why Zoho Flow treat this drop down as number and not as string. If so, how can I fetch the right value for filtering. This field is from Creator, in Creator upon checking by default it is a string since it's not a lookup field.

    • Zoho CRM's mobile apps: A 2025 Recap

      2025 marked a year of steady progress for Zoho CRM's mobile apps. We rolled out several updates and features to improve usability and make everyday CRM work a lot easier to manage. Here’s a look back at some of the key releases from 2025. Android releases

    • Facebook follower count doesn't match FB Analytics

      Hi all, I am wondering if anyone else has issues with follower counts for Facebook not matching FB's native analytics tool. On the Zoho dashboard, it's showing 1,007, but FB shows 1,060. All the other channels match up. Any insights are much appreciated!

    • Meta and Facebook data report discrepancy

      I have been currently gathering manually facebook follower data thru meta. In zoho marketing plus the social media reporting only allows for page likes, and so there is a discrepancy with the data. please the difference in files attached. Is there way

    • Unlocking New Levels: Zoho Payroll's Journey in 2025

      Every year brings its own set of challenges and opportunities to rethink how payroll works across regulations and teams. In 2025, Zoho Payroll continued to evolve with one clear focus: giving businesses more flexibility, clarity, and control as they grow.

    • Can I export all attachments from Zoho CRM?

      Can I export all attachments from Zoho CRM?

    • Community Digest — Noviembre y Diciembre 2025

      ¡Hola, Comunidad de Zoho en Español! Cerramos el año de la mejor forma con nuestro último Community Digest de 2025, donde podrás encontrar las últimas novedades de nuestros productos. ¿Todo listo para empezar 2026 con el mejor pie? ¡Vamos a ello! Zoho

    • Zoho Projects Plus’ 2025- the year we launched

      We’ve been building project management tools for the past 19 years, and a question we often hear is: Different teams in our organization prefer different project management methods; while the development team prefers agile, the marketing and sales teams

    • Zoho Books emails suddenly going to Spam since 11 Nov 2025 (Gmail + now Outlook) — anyone else?

      Hi everyone, We migrated to Zoho Books in July 2025 and everything worked fine until 11 Nov 2025. Since then, Zoho Books system emails are landing in customers’ Spam (first Gmail, and now we’re seeing Outlook/Office 365 also starting to spam them). Impacted

    • How do you print a refund check to customer?

      Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.

    • Company Multiple Branch/ Location Accounting

      Hi All, anyone know whether company can maintain their multiple Branch Accounting in Zoho  Books. It will be chart of Accounts & Master Data will be same but different report available as per per Branch. Thanks & regards, Vivek +91 9766906737

    • Zoho Books Invoices Templates

      It would be really helpful to have more advanced features to customise the invoice templates in Zoho Books. Especially I´m thinking of the spacing of the different parts of the invoice (Address line etc.). If you have a sender and receiver address in

    • Email Administrators! Join our tips & troubleshooting series

      Greetings to all the admins out there! This announcement is exclusively for you. As we step into the New Year, we’re excited to start a dedicated series of admin-specific tips curated to support you. These posts will help you overcome everyday challenges

    • Deprecation of the Zoho OAuth connector

      Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector

    • Free Webinar : Unlock AI driven business insights with Zoho Inventory + Zoho Analytics

      Are you tired of switching between apps and exporting data to build customized reports? Say hello to smarter & streamlined insights! Join us for this exclusive webinar where we explore the power of the Zoho Inventory–Zoho Analytics integration. Learn

    • Import Function: ONLY update empty fields

      When setting up an import from a spreadsheet to CRM, there is a checkbox "Don't update empty values for existing contacts" (see screenshot below). While I see some limited benefit from this functionality, I think there should also be an "ONLY update empty

    • Begin the year with best practices in the Zoho Desk mobile app : Part 2

      In focus: Optimizing collaboration and supervision Let's begin 2026 with Part 2 of our tips series on driving your ticketing operations at your fingertips. In Part 1, we explored streamlining operations within tickets. This helped individuals at Omniserve

    • How to update "Lead Status" to more than 100 records

      Hello Zoho CRM, How do I update "Lead Status" to more than 100 records at once? To give you a background, these leads were uploaded or Imported at once but the lead status record was incorrectly chosen. So since there was a way to quickly add records in the system no matter how many they are, we are also wondering if there is a quicker way to update these records to the correct "Lead Status". I hope our concern makes sense and that there will be a fix for it. All the best, Jonathan

    • JWT Token authentication problem that sometimes generates infinite redirect loops

      Description : Nous proposons un bouton sur notre plateforme permettant de rediriger l'utilisateur vers le portail ZohoDesk via un jeton JWT pour une authentification transparente. Cependant, il arrive que certains utilisateurs soient pris dans une boucle

    • ZOHO Work Drive Back Up

      I am looking for a ZOHO Work Drive backup solution. Something that is cloud based. There's lots of these kinds of options for Google Drive and other providers, but I have not seen anything for WorkDrive. Any suggestions?

    • Next Page