What's new on Zoho Marketplace in May 2022

Zoho Marketplace offers 1500+ extensions to help connect and enhance your Zoho products. Here's a list of the new extensions released in May 2022:

Telephony extensions

Last month we released three new telephony extensions. These extensions are supported by Zoho CRM, Zoho Desk, Zoho Recruit, Zoho SalesIQ and Bigin. Start making calls from your Zoho products, and receive incoming call pop-ups to get contextual details even before you answer the call. Enable click-to-call and log call recordings in the contact record after the call ends. Click below to learn more.

Phonon Central for Zoho

Stream Telecom for Zoho

Extensions for Zoho CRM

In addition to the 500+ Zoho CRM extensions, we released seven new extensions for Zoho CRM in January, 2022. These no-code, ready-to-use extensions do not just integrate other apps with Zoho CRM, but also add functionalities to help sales people effortlessly improve their performance.

	WhatsApp Business Messaging for Zoho CRM  WhatsApp API integration for Zoho CRM by Gallabox allows businesses to send personalized WhatsApp messages to potential leads and customers. Send personalised WhatsApp messages from the Leads and Contacts modules by adding customised variables, and more.
	Plivo SMS Extension for Zoho CRM  Get notified in Zoho CRM when you receive an SMS message for your Plivo number. Track your SMS history of sent and received messages. Write workflows with a webhook URL to send automated SMS messages.
	WES for Zoho CRM Use WES with Zoho CRM to autofill fields in Zoho CRM using a simple drag-and-drop interface in the workflow editor. You can automatically complete a new contact’s address based on the account’s address, and more.
	Ringcentral High Volume SMS for Zoho CRM  Connect with your customers around the world using RingCentral SMS for Zoho CRM. Instantly send SMS messages using both Templated and customized SMS. Write workflows with webhooks to send automated SMS messages to clients, and more.
	Glances for Zoho CRM Glances integrates Zoho CRM with all your favorite workplace apps, acting as your go-to hub for real-time customer insights and personal tasks. Get a simplified view of the data you need in real time—no coding necessary.
	ApiX-Drive for Zoho CRM Exchange data between Zoho CRM and other systems according to the specified interval. Create contacts, leads, and deals in Zoho CRM from the source system. Fetch modified and new quotes, contacts, leads, and deals from Zoho CRM, and more.
	Bluecap for Zoho CRM (Available only for US DC) Nurture relationships better by integrating Bluecap with Zoho CRM. Summarize meetings, add contexts to the conversation, and get a customer conversation sentiment analysis. Drive organizational speech and culture trends.
	Yeastar P-Series for Zoho CRM Keep your team focused on forging customer connections and making more effective calls, while effortlessly logging and tracking communications. Enable click-to-call, call pop-ups and call controls such as hold, mute, transfer, call recording, and more within Zoho CRM.
	Aircall for Zoho CRM View caller details fetched from Zoho CRM as soon as the phone rings. Sync call comments to Contact or Lead profiles and access call recordings in Zoho CRM. Queue up numbers through the Power Dialer to maximize outbound call efficiency, and more.

Extensions for Zoho Desk

Deliver stellar customer service and win customer loyalty with Zoho Desk. In addition to the 200+ extensions for Zoho Desk, we released four new extensions last month. Connect your favourite business apps with Zoho Desk in a snap without writing a single line of code. 

	Aircall for Zoho Desk  Connect Aircall with Zoho Desk to instantly add call center capabilities to Zoho Desk and centralize your phone interactions in one place. Save time with automatic call logging and have easy access to recent ticket activity for more personalized conversations right away.
	CloudTalk for Zoho Desk  Start receiving international calls from 140+ countries and expand the capabilities of your Zoho desk. Benefit from automatic call logging and two-way synchronization, have all important customer data within your reach, and more.
	Ticket Checklist for Zoho Desk (Available only for EU DC) Prioritize your ticket-related tasks with a real-time list, visible to all Desk users who open the ticket. The Checklist extension links a checklist to each ticket, and empowers you to add, remove, and complete associated items.

Extensions for other Zoho applications

There are now even more extensions to help you improve customer experiences, boost collaboration, break data silos, and improve ROI. 

	Cashfree Payments for Zoho Books (Available only for US DC) Enable your customers to pay with cards, net banking, UPI, Paytm or other wallets, and a wide range of EMI and Pay Later options. Maintain customer satisfaction by instantly refunding online orders, COD orders, and deposits with our advanced refund solutions, and more.
	Monitask for Zoho Projects (Available only for US DC) Allow employees, contractors, and freelancers to accurately track time spent working on Zoho Projects. The Monitask desktop app captures employee productivity data and generates smart reports. Track and automatically remove employee idle time and unproductive hours.

Custom Applications

	Assetchek (Available only for US DC) Manage the assets of your entire organization spread across multiple locations. Keep a track of all the asset allocations, assets allocated to each employee. Manage the asset lifecycle from inward with depreciation, allocation, and more.
	CRM4 Policy Importer (Available only for US DC) Automatically import information from insurance companies. Access a report of the records pending review that presented problems during the import, view detailed summaries of imported data and more.

Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

 

Here's an archive of all the releases from previous months, in case you missed any: New on Zoho Marketplace

• Topic Participants

• Reena Makwana

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