Zoho Inventory Community Digest April 2021 - a monthly rundown

Zoho Inventory Community Digest April 2021 - a monthly rundown





Hello all!

Hope you are doing well. We saw many updates and new features in Zoho Inventory during this month, and I am sure many of you have already come across at least some of them. Let us give you a quick synopsis of what has changed in the last month.
 
1. Feature spotlight

Our feature of the month is our Items module, so let's take some time to understand it in more depth. We've seen a lot of our users experimenting with the different inventory tracking functionalities that this module offers. This video will give you a quick walkthrough of the options available in our Items module for tracking the products you sell and managing your inventory better.


2. Expert talks

We conducted a free webinar last month with the experts from the Sensiple, Inc. team. During the webinar, we discussed using tools like AI and Optical Character Recognition (OCR) to easily manage your transactions and meet both your organization's needs and your industry's demands. We also talked about using automatic validation of your vendor bills from images or PDFs to reduce the need for validating items line by line while creating a purchase bill.


3. Product updates
 
  • You can now track your purchase orders in Zoho Inventory using our AfterShip integration. This gives you real-time updates about products shipped from your vendor's location to you.

  • A major update for the Indian edition has made it mandatory to associate HSN/SAC codes with all the items in your Items module. This will make sure that all transactions are backed by the right HSN/SAC codes to comply with the latest mandate released by the CBIC (Central Board of Indirect Taxes and Customs) on April 1, 2021.

  • You can add shipment tracking URLs to shipments you've created from the built-in shipping carrier integrations in Zoho Inventory or your integrated shipping service providers.

  • We've added a way for you to use UPS for your shipping needs by leveraging the third-party billing function. This feature helps you bill the shipping charges directly to your customer's UPS account without leaving the Zoho Inventory app.

  • Custom sync for your shopping carts is now available for all the in-house marketplace and shopping cart integrations developed by Zoho. This helps you re-sync transactions for a particular period of time - for instance, to capture historical transactions that were missed during the original sync or integration process.

  • The new Retail Premium template for sales invoices will help you capture the right amount of data in an elegant and compact layout that can be printed on small paper sizes (3-4 inches in width). 
 
4. Resource Center
  •  Learn from our very own Mira Natarajan about how ecommerce and online marketplace sellers can prepare for Brexit. In her article, she outlines some of the consequences sellers will face due to Brexit along with some of the new customs rules that they'll have to follow.

  • You can also find new insights in our Guide to Supply Chain Management. Learn all about the ever-evolving topic of supply chain management including the basics of transportation, inventory control, handling of services and supplies, and more.
     
5. Compliance

Zoho Inventory is now compliant with SOC2 and HIPAA under the Health Insurance Portability and Accountability Act. Zoho's responsibility is limited to the extent that it acts as a business associate. Learn about the different compliance standards that Zoho follows to make sure that our customers' data is safer than ever.

6. Beta updates

Try out the new Unit conversion method available in Zoho Inventory. This functionality helps you associate multiple units of measurements towards a single item while performing transactions on this item. To enable this feature for your account please send us a request to support@zohoinventory.com along with the organization ID of your account.

Check these updates out in our app, and let us know if you need any additional assistance by sending us an email at support@zohoinventory.com . We'd be happy to give you a detailed walkthrough if you still have questions. 

Stay safe!

Cheers,
Salman Nazar
Community Manager | Zoho Inventory

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