ZOHO Meeting - Troubleshooting Feature

ZOHO Meeting - Troubleshooting Feature


I provide tech support for a proprietary order entry program used by 300 of our customers. ZOHO Meetings is a wonderful tool. It is so much easier to understand a customers problem when we can actually see their screen. Great job ZOHO!!

I have not noticed the "Trouble Shooting" feature before, si I just now tried it out. I entered the e-mail address of another PC here in our office. From that PC I clicked the link it the e-mail sent from ZOHO Troubleshooting. The ZOHO screen opened & displayed a session ID. Nothing else happened until the following error message appeared:

Line: 66
Char: 4
Error: 'request' is undefined
Code: 0
URL: http://meeting/zoho.com/login/trouble_shooting.jsp?


rlovell