Current Mail Limits
There are so many posts on this topic. However as of 24/5/2016 the ZoHo service comparison shows a 1000 send emails a day limit (free plan). Yesterday I sent approx 400 using smtp from my Java programme. Only ever 1 recipient per email. However I started
Campain test e-mail not sending
This is my first attempt at using Campaigns... Every time I try to send a test e-mail, it tells me "Failed to send test email. Please try again later" I've waited until later and I'm still getting the same message - is anyone else having the same problem,
Information Details at the bottom
Hello everyone! I want to know how do I remove the information details below? I did not include it on my email template, but we i preview, It does appear at the bottom. Can anyone help?
Zoho CRM Sync - Only sync selected records
When you go into Campaigns to initiate the sync with CRM, you get told that "All Records will be synced with Zoho Campaigns". What if I don't want all records to be synced, but only the ones that have subscribed to our Newsletter? CRM, as I expect is
How To Identify Contacts Based on Field Value And Specific Campaign Inaction
I have been sending emails with a link to download a resource for the past 5 months, and I just began assigning a custom field to contacts who clicked one of those links in past campaigns. For my most recent campaign, I wanted to identify all contacts
Zoho Campaing with Recruit Sync frequency
Hi, I have a contact list in Zoho Campaigns being synced with Zoho Recruit using the sync service. However, i noticed that the sync doesn't happen automatically, even if there are new candidates in Zoho Recruit. Only if I pause and unpause the sync, it
Mass Tagging Of Subscribers Who Clicked A Link - AFTER Campaign Is Sent
I love the feature that lets you add a tag to a contact automatically when they click a link in a campaign, but it would be super useful to be able to do this en-masse for previous campaigns sent before automated tagging was setup. I just started tagging
Sending non marketing e-mails to non marketing contacts
We occasionally have to send communications to non-marketing contacts (service messages). For example we would send all our members an e-mail to tell them when the annual general meeting is coming or when their annual fee becomes due. I understand we
Images not showing in outlook
Hello, im the campaign "Vstup VGK" the images are not showing up in outlook (I tried it on different computers), although other images in other e-mails doesn't seem to have that problem. I don't have this problem on my own mac... What can I do? Best regards Erik
Best way to insert an Excel chart graphic?
Trying to insert a chart from Excel into an HTML email for a campaign. Finding that saving the chart as a GIF or PNG, and then using Insert Image does not produce satisfactory results. Even tried resizing the image in Photoshop first. I notice Excel allows me to save the chart as a web page. Can I use this to insert a graphic that I can resize in an email? What do you recommend to get crisp graphics in my email?
I want to add our CEO email id in CC
Can we add our CEO mail id to cc in mail campaign?
Exporting Campaign Report Information
Hi, Is it possible to export in csv format Campaign Report information such as: Recipient, Opened, Unopened, Clicked, Unsubscribed, Marked As Spam, Forwards Thanks, Guy
About Send Follow Up and Scheduling Email to Recipient
Hi Zoho Team, I want to ask regarding how the follow up & scheduling system works in Zoho Campaign. These days, I send emails through campaign in 2 wave. 1st wave is sent in Tuesday for all of my contacts and 2nd wave is sent in Thursday for those who
The number of Campaign emails sent is different.
When sending an e-mail newsletter using Campaign, I used a segment to send the newsletter, but the number of recipients registered in the segment and the number sent in Campaign are different. Segment: 8337 items Campaign: 8278 items (arrived: 8270 +
listsubscribe API Issue
I'm having trouble successfully POSTing to the listsubscribe endpoint. The error I get back is: {"code":"2001","message":"Please enter correct XML(or)JSON format","version":"1","uri":"/api/xml/listsubscribe","status":"error"} Here are some of the different string I have tried posting for the contactinfo field: {"firstname":"William","lastname":"Last","contact_email":"myemail@gmail.com"} {"First Name":"William","Last Name":"Last","Contact Email":"myemail@gmail.com"} The main potential issues I see
Marketer's space: Personalize your email subject line
Hello Marketers, Today, let's discuss personalizing your email subject lines. An email marketer's top priority is to grab their recipients' attention. A well-crafted email subject line is always a sure-fire way to make it stand out in your recipients'
Drip Campaign Email Reply All for Subsequent Reminder Emails - Zoho Campaigns
We have successfully set up an email campaign using Zoho Campaigns that has timed conditions to send additional messages if there is no response from the previous messages in the thread. What I'd like to accomplish is have the 2nd and 3rd "reminder" messages be "reply-all" emails to the previous messages in the thread following this logic: Send 1st Email If Response, end workflow. If No Response to 1st Email within "x" time, then "Reply All" to 1st Email with content for 2nd Email If Response to
Email Automation
Hi I just created an Automation Flow for the first time and saw that you have to create the emails (messages) in the flow itself. Is it possible to attach existing drafts from Zoho Campaigns as the email in the automation flow? I wasn't aware I had to
Zoho Campaigns Sync - market to only a portion of my contacts, not all of them, having issues setting up marketing/non-marketing contacts sync
I have just under 55,000 contacts in the Zoho CRM. Most of them are being managed by the sales team. I have a subset of about 10,000 to whom I want to be actively sending marketing emails using Zoho Campaigns. I used to be able to set up my sync so only
How to remove the "Read More..." button at the end of my email?
When viewing my email send with Z Campaigns, there is a read more at the end. I don't see it on desktop. How it appear there? How I remove it? How I translate the button?, it's not even in the same language as the rest of zoho (!) thanks
We sync CRM Contacts to Campaigns; not all fields map correctly?
We recently sent a campaign to a contact list that contains inactive users. These clients were marked inactive in the CRM but synced as active as a Campaign's contact. Will all contact lists always be sent to inactive clients regardless of the synci
Terrible and useless support
I have sent countless email requests, spoken to people on chat and had lengthy sessions where I give them control of my laptop but still the problem persists. I have a workflow that is sending the same email twice. I have verified this several times.
Is it possible to segment lists based on location?
I'm considering switching from Mailchimp to Zoho CRM & Campaigns, but I have come across what looks to be a show stopper. It does not seem possible to segment Zoho Campaigns lists based on location, which is a critical feature for me. Specifically, can I created a list or segment based on distance from a zip code, as is possible in Mailchimp ? If anyone out there has insight, I'd appreciate the help. Lawrence
Sample data (replacing merge tags) in preview prior to send
When a preview is approved, is it possible to see how it would appear with the merge tags being filled with data. The test send does not fill in merge tags. In the event the merge tag is blank, and in that case i would like a default item to be shown how can I do that. ie if not First Name of Client than it would insert "You" or similar Jay
Cold email
I am using Snov.io to send cold emails, their price is quite expensive. I want to use Zoho. I am wondering if you guys allow cold emailing? Please let me know. Thank you so much.
Can I disable Double Opt In for Forms or API?
I am used to allowing my subscribers to fill in the form and then be added to the list. Is there a way to remove the double optin? I would prefer to use the built in forms but would also be fine using the api if it allowed such a thing. Does this code in the forms apply to disabling the optin: _setOptin(false I include unsubscribe links in all the autoresponders.
Deal Merge Tags in Zoho Campaigns
Hey there, We are trying to find the best workflow for our Quote Sent Follow Up Campaign that is associated with 'Deals' in the CRM. Why can't we add deal merge tags in Zoho Campagins? Is there a work around to this? Thanks in advance.
I have sent an email campaign according to all the terms and conditions, but still my email goes into the spam floder for many of my clients why so?
I make a complete email campaign according to require of all the terms and conditions and sent to my registed customers but when i test it. it comes into the spam floder why so? please explain. thank you govind soni
Can't read or see images? View this email in a browser
Does anyone know how to remove this phrase or reposition it in the template? >>> Can't read or see images? View this email in a browser" <<< Repositioning it would also be acceptable. Maybe in the footer? I want to remove it or reposition it because it consumes most of the subject line & preview, which is not good. Thanks
Zoho campaigns
Buen día. Tengo dudas acerca de zoho campaings. Quiero comprar el paquete anual estandar pero no se a que se refiere con "500 contactos". Tambien me interesa una guía o documentación de como utilizar la aplicación
Add new subscriber to many topics
Hi, I created a form to put on our website. I have 4 topics set up in z Campaigns. How can I make the subscriber to be added by default to the 4 topics? The best I could find is to add "Multiple Topic Selection" field, but the problem is it's not checked
Marketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
Once again my contacts won't sync from CRM to Campaigns
I am trying to sync another group of contacts from CRM to Campaigns. I don't understand why it's not working. Attached is a screen shot of the error message I'm getting. Do I need a new key every time I sync a group of contacts? This is very frustrating. AND I am trying to send a second email to people who have not opened a previous email. I tried creating a new segment but I can't get the criteria right. Why isn't it possible to select individuals within a segment and send to them. There are already
Pause workflow when customer replies, resume if activated by me.
I am trying to set up my zoho campaigns to pause when a customer replies so they aren't getting more automated responses but if their response isn't the type of response that would make me move them to the next stage I'd want to be able to resume them
Marketer's space: How to use workflows to engage with contacts based on their past email activities
Hello Marketers, In today's post, we'll learn how to use the email activity workflow component to engage with contacts based on how they've reacted or responded to emails sent to them previously. How does email activity work? Contacts will enter the workflow
Error adding user in newsletter form in Zoho Commerce
1. Our goal: We let customers subscribe to the newsletter of the Sol shop. I've connected this instance of Zoho Commerce to this contact list in Zoho Campaigns. When one tries to submit data in Chrome / Edge using the form at the lower end of the page,
How do personalized emails work?
Hi. We sync all our contactpersons from Zoho CRM to Zoho Campaigns. I want to personalize our emails by adding the name of a contactperson. How does this work? The field name, synced from Zoho CRM, is 'Naam voor e-mails'. So I want something like: Hi
How do I sort out all contacts who have not opened any of the last 5 campaign emails?
I would like to purge contacts who have not opened any of the last 5 campaign emails. How do I find out who those people are, and how do I purge them?
Integrating WooCommerce with Zoho Campaigns
I have searched everywhere and have not found an answer to this. Site running WP/Woo. Very simply if a customer purchases we want to add them to Campaigns. Also, if a customer registers and doesn't purchase we want to do the same. Is there a connector (free or paid) out there that will handle this? I know I could go from WP -> Zoho CRM -> Zoho Campaigns I have reasons for not wanting to do it that way. Any and all help much appreciated.
HTML editor doesn't work
Hi, we have encountered some problems in Zoho Campaigns. We are trying to prepare a new campaigh but the HTML editor is not usable. After recent update of ZC the HTML editor has become very slow, it takes a long time to save changes, you can't undo recent
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