Auto replies sent to my email during a campaign
We noticed a lot of out-of-the-office auto replies being sent to the email address we used for a recent campaign that we launched. Of course this are quick useless to receive in this context. Is there a way I can prevent those from coming to me? Also,
Zoho Campaigns API returning empty response
Hello, I'm trying to create a campaign via api. The campaign was created successfully, but the response provided is blank so I can't detect whether it was successful or not. Can you help me? Thank you!
Email Deliverability Problems
Hi, I need assistance with our email campaigns not being delivered. I have authenticated our domain and set up the appropriate SPF and DKIM DNS records on the server, but I’m not receiving the email campaigns. I am personally subscribed to the audience
Email Campaign Contacts Sync
How to sunc a Selected List from a Zoho CRM module with campaign contact list?
Download HTML email in Zoho Campaigns is not working
Howdy! I am desperately trying to download an email in campaigns to get the HTML so I can share it with our partners for them to email their customers on our behalf. I click the download HTML. It says you will be notified. Nothing ever happens. I have
Associate Multiple Mailing Lists to 1 Signup Form
Hi there. I'm wondering if there is a way to associate a single sign-up form with multiple mailing lists. We have lists for our different stakeholder groups, but some people are a part of multiple groups. I would like them to be able to sign up for as
Zoho CamIpaigns Help Center not loading
When I try to get to the help center, it just spins. Cleared cache, same results. See video.
Zoho Campaign for Zoho Backstage
I am trying to create a new Zoho Campaign for an event on Zoho Backstage. It is not able to do so and the message i am receiving is that The Zoho Backstage account with this email address is integrated with another organization. What should i do?
Will I see emails sent via campaigns in CRM?
It would be useful for people to be able to see emails sent via campagins in Zoho CRM is that possible?
Workflow criteria does not save correctly
There are two issues with saving criteria for a workflow trigger. Both the criteria itself and the criteria pattern change after saving the trigger step. I'll define them below and add screenshots for support. Issue 1: When adding a date field to the
UNable to personalize email with company name on list
Hi there, I have created a list with a company name field. However when I try to personalize the email subject with the company name, the company name field is not an option - only the first name and last name of the contact. I need to personalize the
Email Verification
Can we use an email address from a different domain to send out a campaign?
Einzelne Kontakte/ E-Mailadressen aus der Kampagne nehmen
Wenn wir ein Event (Schulung, Webinar, Event….) mit einer E-Mailkampagne bewerben, dann kommt es zu Anmeldungen. Die bereits angemeldeten Teilnehmer wollen wir bei der Erinnerung aus der Kampagne nehmen. wir kann man einzelne E-Mailadressen aus dem Empfängerkreis
Contact not being sync'd due to "invalid email address" - and email is correct and valid
we have a contact missing in our list that is not beiung sync'd from CRM due to "invalid email address" i have tried to manually add him to my contacts in campaigns as well and get the same error his email is valid - i tested by sending an email to him
How do I stop contacts being able to receive all my different topic emails
Under the new Topics setup, unless I am misunderstanding it, a contact can be part of one topic, and then if they click the Preferences button in an email they receive from me they can opt to receive emails related to other Topics is this correct?? If
Scheduling Email Campaign through API
Previously I had successfully created an email campaign, and I will be scheduling the campaign I just created. when i make schedule for campaign, i get error like this how to create a campaign and submit it automatically for review? is there a way to
Avoid e-mails ending up in "promotion" category
Hello I would like to know how to avoid the fact that e-mail that I send to my subscribers end up in the "promotion" category ? It is not necessarily a campaign e-mail and I really need them to see them. How can I do? Thank you for your help.
Multiple e-commerce stores
We have two shopify stores - a consumer and a wholesale account. How do we manage both stores moving forward with the new Topics requirement that forces us to choose only one store?
Resubscribe via custom form
I have a custom sign up form for people to sign up to our newsletter. this form is connected to Campaigns API backend, i. e. our backend subscribes them programatically. there is a second entry point through which email addresses end up in Campaigns
Custom fields
Is there any way around the limit of 300 characters in a custom text field? Any longer data types that I can use?
Campaigns Subscribers Add-on
Hi Zoho, I currently have the Campaigns Subscribers Add-on active, with a limit of 25.000 subscribers but lately, I started receiving the attached notification. Please let me know why I am invited to upgrade when approaching 20.000 since my subscription
For a campaign I set my own "Reply-to Address" but the recipient get another.
Hello, For a campaign I set my own "Reply-to Address" but once I sent the campaign the recipient get another value for the "Reply-to Address", something like this: campaign_66244604654+zcreply.15445af05ced44bc4b@zcsend.net I want to show the "Reply-to
how to set a welcome email
Hi, I have the professional plan of CRM and zoho campaings. I need to send a "welcome email" every time i create a new contact in CRM. Could you help me do it?
Add email with plus sign in it
When using the listsubscribe API endpoint, submitting an email address with a plus sign (+) in it causes the API to return the following error: {"code":"2004","message":"Invalid Contact Email address.","version":"1","uri":"/api/json/listsubscribe","status":"error"} Is there anything that can be done about this? Example contactinfo post: {"First Name":"William","Last Name":"Last","Contact Email":"test+william@gmail.com"}
Click Report CSVs are Blank
I have been trying to download a Click Report from a recent email campaign all day and though we have many clicks that I can see, the Excel/CSV file is always blank. This is only the case with Clicks--Opens and all other parameters download accurately.
I get an error message when activating, has any happened to you?
When I try to activate the Work flow I get this message "The email response component used in this workflow has been revamped. Please replace it with the new email response version to activate the workflow" I already checked the workflow but I can't find
Maximum number of contacts and campaigns in Campaigns?
Hi there, my company has a Zoho One annual subscription plan for each member of my team (21 people). How many contacts can we add in Zoho Campaigns and how many campaigns can we send? Thank you for your help! AM
Automatically associate topic to contacts when syncing from Zoho CRM
Hello! With the new topic set-up we can no longer associate topics to lists like we did before. I now have a problem with contacts that are coming via sync from Zoho CRM - they used to go into a mailing list that was associated with a topic. Now when
Can't BCC emails on Zoho Campaigns
I don't see how I can BCC my ZohoBCC box in Zoho Campaigns. This means that responses from emails sent from Zoho Campaigns don't get into the Zoho CRM. I'm stuck since Zoho CRM doesn't have a way to get emails into the Zoho CRM from emails that weren't BCC'ed to the ZohoBCC box! Any ideas?
Image not showing in Test email
In Campaigns, I made a new mailer, added a few images, and everything appeared to be in order in the HTML Preview. The link to the image disappears and the image isn't shown when I send a test email.
Moving contacts between lists
Hello Team, I did search first and didn't find anything on it. Is there a way to move contacts to different lists within Campaigns? For instance, I have a general list where everyone goes but also have a client list that is specific to contacts that are working with us. I do not see a way to move them from the General list to the Client list once they convert. Am I missing something? Richelle
How do I update ZohoCRM with the customer's updated customer information?
When a customer to whom a newsletter was sent made a name change from the Update Registration link in the newsletter footer, the customer information in ZohoCampaign was changed, but the customer information in ZohoCRM was not changed. Furthermore, the
Zoho Campaign Sending Limits
Hello, I just synced our CRM Contacts and Leads module to Zoho Campaigns. This resulted in an email list of 28k people. Can we send to them all in one go through one campaign? or are there email delivery delivery limits e.g we can only send to 5000 at
Translation of the ENglish pages
Hi, I have 2 questions : 1- The "Subscribe", "Unsubscribe", "Update my Profile" and "Tell a friend" pages are in English. How can I translate these pages to Turkish language? 2- Infact; there must be a language setting for each contact; and these pages should come up for that specific contact with their selected language profile. ( An english contact should see these pages in English, a Turkish contact in Turkish, etc. ) Is this possible?
how to add a link to campaign email?
There are many undocumented options to simply add a link in an email message? The links does not work. why is not documented https://goo.gl/JJi6T5 in zoho campaign documentation: https://www.zoho.com/campaigns/help/create-campaign.html#Basic_Details I am sure it is my error for not being a mind reader. Why make a simple concept for the casual user to difficult>? anyone else know how to add a link to a zoho campaign email? ty
Introduce folders for segments
It would be nice to have folder functionality for segments like in lists ( within zoho campaigns > contatcs )
change the language of unsubscribe page
Good day! I need to change the language of Unsubscribe letter - Cancel Email subscribe You are unsubscribing from xxxxxx Please click the button...... Is it possible to change this letter content?
Is it possible to push the total number of times an email has been opened to zoho crm from campaigns?
If anyone knows the answer to this it would be great to know how many times a client has viewed our mailings
Please Add a Cancel Option to the Back Arrow
When you're working on a campaign and are choosing elements in the left sidebar, there are two back arrows stacked on each other. The upper one takes you out of the builder and the lower one takes you to the previous menu. My logical brain knows this
Zoho Campaigns - Multiple Languages & Multiple Countries Consent Emails (GDPR)
Hello, We serve multiple countries and therefore work in multiple languages. I have scoured the archives and cannot locate anything meaningful to explain how to create a consent emails in different languages or how to add filters so that French speakers get the French consent email, Spanish Speakers get the Spanish emails, etc. Any guidance on this is greatly appreciated.
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