Unable to integrate Zoho Meetings with Zoho Campaign
Firstly, I am an administrator on all the apps / account. Secondly, when I try to integrate Zoho Meetings in Zoho Campaign by following the integration steps here: Webinar integration in Zoho Campaigns , I eventually end up with a screen that says "only
background change in email campaign
Is there a way to upload and use your own background when using an email campaign template ?
Resubscription Confirmation Email not received
One of my contacts unsibscribed from our newsletter by mistake. She tried to resubscribe, and the system said to check her email for a confirmation, but nothing is coming through. I need to add her back to our mailing list but the system has flagged her
Remove Bounce EMails
How to remove bounce Mailing List from Sent Campaign List?
Is it possible to add contacts to Do Not Mail via the Campaigns API?
I can't find it anywhere in the Campaigns API documentation but am wondering if it is possible. Anyone know? Thanks.
Customized attachments in Zoho Campaign
Hi, need some help/guidance on the following. I need to send an email to +100 contacts in my database. All of them need to have a 'personal' pdf. ( So everybody has his/her own pdf ) What is the best way to do so? - Upload the pdf's in Zoho Docs, and
Display the segment record count beside the segment name
It would be nice to see the number of records within a segment immediately near the segment name.
Submit button not working on wordpress website
I integrated Zoho in my wordpress website medtigo.com/about using zoho campaigns plugin but the submit button is not working. Looking for possible solutions.
Two completely different audiences can now choose a topic that's not ment for them
Hi, We have two completely different audiences that we send email campaigns regularly. We migrated to topics and have two topics one for our audience 'employers' and one for our audience 'candidates'. Our newsletters are not ment for both audiences,
Create a segments on Campaigns with all users where last e-commerce access date is less than today minus N days
Hello, we use a custom field in our CRM called "E-commerce last access" which records the date of contact last access to our e-commerce. Is it possible to create a Segment in Zoho Campaigns containing all users where last access date is minor than today
Last Opened Date
Hi, within campaigns, I am looking at being able to capture the "last opened time" within the CRM based on emails that are sent which will allow me to pull off a report based on that field - e.g contacts that havent opened an email in the last 3 months
to send opened-contacts monthly in Zoho Campaign
Hello, I'm trying to test how we can send opened contacts monthly in the Zoho campaign. As far as I know, we can use a chained campaign based on the recipient's activities. Here is the thing 1) we will first send the campaign_A 2) for every contact
Contact Limit Campaigns
Dear Zoho Team, What is the price for upgrading the contact limit in Campaigns, when I have purchased the CRM Plus package? Is it this one? Best wishes.
How do I add topics if I send out mailings for 2 different companies
I have company A with product related topics and company B with Brand related topics How do I differenciate the 2 companies Does everybody who checks his topics see all topics, both A & B ? Example A : news A: events A: technical bulletin B: product
How can I deactivate the tracking of open & click rates?
I want to deactivate all tracking of open- and click-rates by default. How can that be done?
every day massive problems like newb!
Zoho Campaigns only have option to send different confirmation emails per form. But if you are using API or thirdparty forms you cant have different confirmation emails. :-( This is the reason why other professional newsletter services like getresponse
Dont use zoho campaigns in europe!
In Europe you need an footer with imprent also for double-optin/confirmation emails! Zoho confirmed: Its not possible to have this: https://help.zoho.com/portal/en/ticket/4012705250266 And zoho also do not have different confirmation emails per subscriber
"active contacts" are more than number of contacts in my list
Hi there. I have been trying to add some new lists to my account. It said that I was going over my contact limit for my subscription, so I deleted a few lists that I no longer needed. I have counted the total number of contacts I have in each list (which
Unable to send email getting an error "It doesn't have any eligible contacts in the selected mailing list"
While sending the email getting, an error "It doesn't have any eligible contacts in the selected mailing list."
How do I customize the confirmation email for a specific form?
We have a form created that is currently sending out a confirmation email. I'd like to customize that confirmation email but cannot find where it is located. I've read other help responses but my confirmation email is not in the places listed in those
Email Template not displaying Background Color in desktop Gmail
The template display's fine in ZOHO's preview and on mobile, but not when displayed via a test email in Gmail. Anyone know what could cause this? I have the id templateFooter's background color set to blue, and I even tried changing the class footerContainer's background color. Neither display the correct color in Gmail. This is the previewed version: This is what display's in Gmail: And here's some of the CSS I used: .footerContainer{ /*@editable*/background-color:#007aff; } #templateFooter{ /*@editable*/background-color:#007aff;
Not able to delete the contact list
Hello, I have upgraded account of 25k subscriber plan. The 20k contacts list is been uploaded to my account.Now I want to delete the 20 k list and upload another list with few more attributes in the list so that the mapping and segmentation can be done on the data.
How to send a pre-prepared list of emails on the same day every week.
Hi, I want to setup an email sequence which sends an email on the same day every week. The sequence is triggered when the customer joins my list, they receive a welcome email and then every Wednesday after they receive the next email on the list. I have
how to add footer for confirmation email
We have created here an footer: https://desk.zoho.com/DocsDisplay?zgId=4241905&mode=inline&blockId=df0l15d92449c6ca742e69ff2c136f3169294 But how to add it to footer of subscriber confirmation email?
Campaigns - Edit Email Workflow
Hi, I see versions are now removed in zoho campaigns. So, am I correct in thinking that when I edit a message in a workflow, all contacts already assigned to that workflow will automatically receive the updated messages going forward? Kind regards,
Error in zoho campaign while sending email
After adding the contacts to the list get an error "You cannot send this email campaign as it doesn't have any eligible contacts in the selected mailing list. You can try adding contacts or choose other mailing lists.". Need solution
Forms do not add a new contact to Campaigns on submission
When I fill out the form, the data does not get added to my campaign contact list. What might I be doing wrong?
How to resend campaign to newly added contacts within its list
My campaign has already sent its email. My campaign is synced to Zoho CRM leads. I imported about 700 new CRM leads ZOHO Campaigns synced those new leads into my campaign's contact list. I need to resend the campaign to only the campaign list contacts
HTML Template Importing and Exporting
I'd like to export HTML from a Zoho Campaigns template for use in another system. I'm looking forward to updating my website template (F60 Host), And I need to Export HTML Code. Can anyone help me out
Resubscribe users from my website through apis
Hi, if a user unsubscribed from a list, by clicking on the dedicated link in an email, I can't resubscribe him through apis. The user has a checkbox, in his private area on my website, that let him specify if he wants receive communications or not. If
Importing & Exporting HTML Templates
Hi Zoho Team & Zoho Community, Hi guys, I would like to export HTML from a template within Zoho Campaigns for use in another system. My use case is very simple: I'm running a sponsored email blast and I want the third party's email to look and feel the
Reinstating a hard-bounced email address in Campaigns
Hi. We have an email address that is marked as hard bounced in Campaigns. However, we know for certain that the email address is active. We also know that other email addresses at the same domain are successfully used in campaigns. Is there a way to definitively
How to change Mailing list of a cyclic autoresponder
Hi, I've created a cyclic autoresponder. Selected a maling ist, added 4 series and emails in these series. I need now to update the mailing list, as the target recipent are in another list. How can I update the mailing list of that cyclic autoresponder
Need a totally separate subscriber in same account which will be accessed by other person in team
Need a totally separate subscriber in same account which will be accessed by other person in team. separate subscription list, campaign and reports.
Can I link pdf file in zoho campaign
Hi ZOHO, in email campaign you can link to file - only image. Is there any possibility to link to pdf file? Kasia
Campaigns Topics
With the new required topic assignment in campaigns, large portions of my lists are being excluded. I've gone through all lists and made sure they were assigned to the topic, but my contacts are still being excluded. How can I work around this?
Zoho campaigns: Webhook support
Do Zoho campaigns have web hooks? I need a url is called every time a subscriber is subscribed or unsubscribed in a list. Thanks.
Alert Admin when fewer than X contacts added within Y days
One issue we have experienced a couple of times now is our Syncs not working. While we can work with your team to resolve and fix the issue, sometimes we can go a few weeks without realizing the issue exists. We would like a feature/option to send an
Zoho Campaign Emails when forwarded
Hi there, We prepare certain campaigns from our end. When we directly send these campaigns to the contacts they are sent perfectly. However, when we forward the same campaign to any of our contacts, the formatting gets changed completely. See the screenshot
Design doesn't Match
Zoho Campaign designer has some major bugs. For one, it still has pasting issues regardless what the source is, and what browser. There are STILL spacing issues with copy & pasting. Problem #1: Example: Copy & Paste "Hello my name is David." (regardless of the source) Zoho Campaigns will appear correct, but upon sending the email will read... "Hellomy name isDavid." Unfortunately, this issue has been addressed many times, and still remains. Problem #2: Design in Zoho Campaigns does not remain after
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