Template Editor Adds Padding to Images
Hello, I am attempting to use the template editor to modify a pre-designed email template. Whenever I add an image or replace an existing image, the editor adds padding to the image ("padding: 7px 15px;"). Is there a way to edit or remove the image padding?
Zoho Campaigns App: Did you give it a shot already?
Dear users, The Zoho Campaigns mobile app is updated with a refreshing look and feel, an improved user experience, and of course more functionalities. Right from importing a list of contacts to creating and sending email campaigns and checking their reports,
Parcours de désinscription- Topics name et description
Bonjour Les Topics sont un excellent apport à campaign. Bien utilisé il est un moyen d'attirer des souscripteurs ou de le retenir s'il souhaite se désinscrire d'une liste. Pour le retenir en présentant d'autres sujets, j'ai modifié le parcours proposé
Unsubscribe to topic instead of unsubscribe to all
With the change to Topic management, we noticed a steep increase in unsubscribes. We found that this was due to the unsubscribe link leading to an un-branded splash page that has a gigantic green unsubscribe button which unsubscribes to all topics.
How to Get An Image's URL once it's uploaded to library
I'm starting a new thread... clearly no one at Zoho is paying attention to the now 6-year old thread: https://help.zoho.com/portal/en/community/topic/how-to-get-an-image-s-url-once-it-s-uploaded-to-library Are there any plans to fix Zoho Campaign's "Library" tool , and allow developers to access image URLs? We have different developers working on our emails, and rarely use templates. We need a place to host our image files used in the emails -- this is only possible if we can see the URLs. This is
User unsubscribed contacts
I've unsubscribed some opt'd in contacts on my own without them doing anything, wondering what's the best way to put then into a re-engagement workflow now? I don't see a way to reach out to them. Would like to filter by, user opt'd out contacts then
How do I block a specific domain in Zoho Campaigns?
I have a list and whenever I send to it the .aol peeps complain - how do I block an entire domain from being sent to in Zoho Campaigns? Thank you in advance
My email campaign claims it delivered 100%, but I did not receive the email
Hi, I can no longer send a test to my email at my office or my co-workers account. I also set up a test group to deploy the campaign as a test. After I sent to the test group (these two emails and my gmail account) the email only showed up in my gmail account. Is this because I need to authenticate the email with a SPF or DKIM? Thank you.
Zoho Campaigns API
Is there a way to get by email address, the number of clicks and weather they clicked on a link? I would like to get the same information that is integrated into Zoho CRM. Bob Lozinak Twelve/Three Marketing, Inc.
Erros de edição de texto
Estou com problemas nos envios de e-mails na plataforma campaigns. Edito o texto com título e imagem, e quando envio o remetente recebe todo desconfigurado, com partes do texto faltando, ou com fontes diferentes dentro do texto, diferente daquilo que
Double-opt in sender
I've created a list for a newsletter and enabled double opt-in. I've also changed the sender info under Settings > Manage Opt-In. However the "Confirm Subscription" email is sent from my Zoho account email (lee@work.com) How do I configure a list to send
Spam?
Is anyone else having an issue that when they do test emails it is going to spam? Our open rates for previous campaigns have been low, very few complaint/marked as spam (under a dozen). So it seems we have been landing in spam folders. Does anyone know how to fix? Thanks!
most of the emails are going in missing topics
Hey, Facing issue with not able to send emails. We are working welcome email series but when i add the email list most of the emails are going in missing topics. So i'm not able to send them emails. Can you please advise whats the issue? I have my email
sending campaign email to internal users
Is it possible to send a copy of newsletter we send to our client, to our internal staff as well? I've created a mailing list for internal staff and included that with our "client email list", the newsletter went to the clients but not to internal staff.
Zoho Campaigns 'envelope-from' address in email header is blocked by spam filters
Emails sent out by Zoho Campaigns seem to be blocked by spam filters because the 'envelope-from' setting in the header address is not correct. With 'Reply Tracking' disabled, and 'Sender Address' and 'Reply-To' addresses set to the same email address, and senders domain and email correctly authenticated, ZC uses a '.....[@]zcsend.net' email address in the 'envelope-from' field instead of the Sender Address. This seems to be picked up by spam filters and blocked. Can this be fixed?
Tracking the reaction of a mail is not working
Hello. I have created a workflow which needs to track to kind of responses: 'opened' and 'clicked on any link'. If someone is only opening the mail, the following step (field update) is not performed. However, if someone clicked on the button within the
Woocommerce + Zoho Campaigns
Hi I want to integrate woocommerce with Zoho Campaigns but I have got some issue. I have installed the official plugin but it says there's no active installation of woocommerce, which is not true. while I keep troubleshooting, could you please tell me
Does Zoho campaigns have the option to send interactive emails to subscribers/customers?
Interactive emails remove the need for subscribers to click through to a website, eCommerce store, or another application to complete the action for conversion. By removing this extra step, prospects can convert faster by sending interactive emails to
How do you edit the basic Campaign Subscription email?
I don't see it per list under Contacts > Manage Lists > MyList > Pages and Email. It has every single thing there *except* for the one I want. This is extremely dry and I want to change it. I also want to change the Subscribe Confirm default. It is also dry. Subscription Confirmation Dear Customer, Thank you for subscribing for xxxx xxxxx Click the button below to confirm your subscription. and You are all set now! Thank you for joining our mailing list. Check your email periodically for our
Edit subscription confirmation email
Hi, I can't find where to edit the subscription confirmation email template for a list. I see several other templates for unsubscribing or updating an email address, but nothing for the subscription confirmation email. Also, is there any way to turn subscription confirmation emails off? Help!
Incorrect synchronization with lead module
I have a sync set at a daily sync frequency. In practice, I now have 1571 leads in the lead module. The list in front of it is synchronized and has 2407 Leads records. I checked, it does not make sense even in front of the list of all the leads including
How to Cancel schedule and make schedular in zoho campaign
Hello, i have below list of question which i want to integrate in my portal through api. 1. How to cancel schedule campaign? 2. I want to schedule a reminder mail daily to my customers who have added product in the cart, and stop that reminder after they will purchase that. So how to achieve this by api?
in email campaign can't fix paragraph spacing
when i change the font from 10 pt to 12 pt it automatically changes my text from single to double spaced - how can I fix this?
Unable to upload image due to special characters
I'm trying to upload my company logo to set up campaign content. However, when I tried to upload it keeps giving me an error that I have special characters in my image. I have uploaded my company's logo to many different websites but I have never encountered
Marketers' Space - eCommerce Solutions - Product Promotional Emails
Hey there! In the previous series, we discussed about some of the advanced components in the easy-to-use template editor of Zoho Campaigns. In this week's series of posts, we'll see how you can make the best out of the ecommerce solutions offered by Zoho Campaigns to achieve your goals. Here's the scenario: You're an ecommerce store owner with a wide variety of products and looking for a way to promote your store. You have some brand-new products, a few seasonal offers, and a few existing products
Sms engagement in Campaigns
Hi guys, I would like to ask you if there is any sms gateway which will return in campaigns (or Zoho CRM) if someone has opened/clicked an sms or has opened the link inside the sms content? Lets say that we send an sms campaign to 40 individuals, how
Staff member unsubscribed from staff campaign accidently
Hi there, One of our staff members accidentally unsubscribed from one of our staff email list for Zoho campaigns, is there anyway I can re add them?
Imported contacts getting ignored.
Hey, Whenever I am creating a new mailing list and importing contacts from .csv file, all the contacts are getting ignored. This is happening with all the contact files I have been uploading. Need a fix for this. Any and all guidance is much appr
Zoho Campaign Workflow Waiting
I have a Campaign Workflow setup to execute over approximately 40 weeks as a client plans an event. If they come to me "later" in their planning, is there a way for me to speed their process up or skip wait times for them?
Follow up emails purchase by product
Hi, i want to create a Flow in Zoho Campaign, by per product. Example: If Someone purchase a wallet in my store, in 3 days sent a email with discount for belt. I can see i can do it per store, but i cant find per product, how can i do that? Thanks.
Podcast RSS Feeds Aren't Fully Compatible With The Tags
Problem It seems that the RSS implementation made some assumptions about the format of RSS. Of course, being nothing but XML, "Extensible" is an important term - to the point that I feel the tags are too limiting. Situation Many podcast RSS generators
Referral marketing software for startup launch
Hey! Does zoho offer a referral marketing program similar to viral-loops? We are going to launch a new product in a few months and want to build a referral campaign to join our waiting list.
Zoho Campaigns strips out my custom fonts and text-decoration / color styles for links
This is a very tightly designed custom html template, made outside of Zoho. When importing it, it seems Zoho campaigns is: 1) Stripping out my custom font declarations, which work perfectly when used in a different email provider like Mailchimp (with fall backs for non-supported clients, of course). 2) Stripping out my "text-decoration" / "color" styles for links. Any ideas? Thanks.
Google fonts
Hello, I would like to know how to embed thse google fonts. When I do it in my normal way it gets "stripped" when I send a test mail. https://fonts.google.com/specimen/Sanchez https://fonts.google.com/specimen/Roboto+Condensed Thank you Hans
Having Issues with Zoho Campaigns Workflows
I am having issues with my zoho workflows. Once my leads have entered the workflow, some are completed while others ignored(meaning now believed). Does anyone know why this may be?
Bug in send for review
Hello, I have created and prepared new campaign and have the following message , impossible to send for review - nothing happens while clicked... What is the problem?
How long does 'ignored' response take to activate in a workflow?
If I'm using the 'opened' and 'ignored' response options to split my workflow in automation, how long does it take to actually activate and exit through the ignored option? For testing purposes, I currently just have both options joining back straight
How do I clone or duplicate a CRM-Campaigns sync?
I have an existing sync on which I'd like to change the retrieval criteria. Since I know it's not possible to edit sync criteria, I'd like to clone or duplicate the sync so that I can change the criteria on the new sync. ALL the other settings in the
CRM to campaigns not syncing all contacts
I have a sync in ZOHO campaigns that update my contacts from CRM. Not all contact are synced. In sync history I can see that some are skipped. I can not see any reasons. I can only export the skipped contacts to a csv file so that I can see here only
Many of Contacts Have Been Marked as "Unsubscribed"
We have a list for our newsletter and a large number of contacts are being marked as "unsubscribed" (approx. 1,500) with the exact same date and have been happening in the last week or so. We are trying to figure out if there is some strange workflow
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