Issue regarding integration of zoho api to Power BI
I want to integrate zoho and Power BI . I am able to generate email using web api of zoho for my personal mail id , but not for my organization id . Also , it says confirmation email is sent but in reality it wasn't .What to do?
Do not send list
One of our clients sent us a "do not contact" list. Is there any way to do this? I know you can add tags to specific emails like <unsubscribe> but I need to avoid any contact for some corporations. For example, avoid sending emails to any Target or Shell
Invalid Client - Client ID passed does not exist
I tried connecting the Zoho campaign with the "Uncanny Automator". It shows an error " Invalid Client - Client ID passed does not exist". There is no option to add manual API. URL: https://accounts.zoho.eu/oauth/v2/auth?response_type=code&client_id=1000.MSFIUOA1G8YBK7IFRL9Z0NINM6DW9C&scope=ZohoCampaigns.contact.ALL&redirect_uri=https%3A%2F%2Fapi.automatorplugin.com%2Fv2%2Fzoho-campaigns&prompt=consent&access_type=offline
How to send Campaigns with unique images
I have a variable of image links, unique for each contact. How do I display it in the template such that each of my contact would receive a different image in the email? Is there currently a possible way to do so?
Wordpress Plugin Issue
I installed the wordpress plugin, and I noticed every page on the admin back-end is titled "Zoho Campaigns Sign Up Creator" Not a big issue, but I thought it's really weird.
Receiving Error 1007 when posting to API to add subscribers
Hello!. I'm attempting to post contact information into the API from my lead distribution software when someone fills out one of our forms. It worked fine when I was just posting name and contact email, but once I added custom fields, I am receiving an error response that says Unauthorized request. Is there something I need to pass to allow adding custom fields to the subscriber list? Below is what I posted, many fields are blank, but that obviously shouldnt matter. I've made sure to triple check
How do I view the time a user clicked or opened a campaign email?
I would find it very useful to know what time each user performed click or open actions on a campaign, but I can't seem to find that data anywhere. Is this something I can get access to? It would also be helpful if this data could be attached to the data that we push to our Zoho CRM (the Email Member Status Data), so that click/open time could be seen in a user's CRM lead profile. Thank you.
Unsubscribing from Campaigns / CRM
Hi, We have lists of people who we send campaigns out to, however when they unsubscribe from the email campaigns, they automatically get unsubscribed from receiving our emails from CRM/Zoho. Which is not ideal as we still need them to receive our emails?
Can't get is to see the contacts.
I keep getting an error message that says “You cannot send or schedule this e-mail campaign as there are no contacts in the list/segment you've selected.” This is happening only with one specific group and I have recreated the list three times.
Do you classify "Accepts-All emails" as Bounced?
I seem to have a high percentage of bounced emails with Zoho Campaigns, even after cleaning my list with an outside service. We are in the B2B marketplace where statistics show that some 30% of B2B servers are set up to catch all. Does Zoho Campaigns classify all Accepts All emails as bounced, or only ones that truly are hard bounces? Thank you.
Marketer's Space: The Power of Personalization - Crafting SMS Messages that Resonate using Zoho Campaigns
Hello Marketers, This week's Marketer's Space will focus on personalization, how it enhances customer engagement and retention, and how you can personalize your SMS content using Zoho Campaigns. What is Personalization?Personalization is tailoring your
Anchor links disappeared on campaign launch
Hi, I sent a test email to myself and all the anchor links worked. When I sent out the campaign, the recipients found the links were not working. I paused the campaign half-way through, cloned it and can see all my anchor links have gone. What has happened?
How to integrate with custom ecommerce?
Hello, I'm seeing that you have added integrations with shopify and zoho commerce. However, my company has custom ecommerce site, and we would like to integrate too. Is it possible to add API to integrate custom ecommerce? Or maybe current Zoho Campaigns API has everything to integrate ecoomerce functions with custom website?
How to add View in Browser in the Zoho Campaign Emailer
Kindy assist how to add "View in Browser" in the Zoho Campaign Emailer. I used this tag $[LI:VIEWINBROWSER]$ but not working properly in our campaign.
Marketer's Space: A guide to SMS compliance and 10DLC registration
Hello Marketers, In our previous post, we explored the effectiveness and types of SMS campaigns. This week, Marketer's Space focuses on 10DLC registration: your key to compliant and impactful SMS campaigns. SMS compliance SMS compliance refers to following
Can you embed video in email campaigns?
Hey guys, I'm new to Zoho Campaigns. Can videos be uploaded into the templates provided? We are currently looking to migrate from MailChimp to Zoho.
Formatting Issues in Zoho Campaign Email
Hi there, I am seeing some formatting issues in emails sent through zoho campaigns. See the attached screenshot and email. The campaign is showing mixed fonts, in the test email. However, we are using same font style in our editor. We are nowhere using
It seems like your sender domain/IP address is blacklisted.
My email is NOT blacklisted. I have tried to revalidate it but it still says it is blacklisted. I have used MX tools and it is not blacklisted. Please help!
Button Email link
I am trying to use the "Button" template item to create a "Contact Us" button and need it to link to an email. There doesn't seem to be a way to do this. Can you help? Nelson
Error Code 1001 ?
I am trying to create a campaign with a new template I created, but I keep getting this message: We're sorry, but this looks like an error from our side. Please refresh your browser and try again in sometime. If the problem still persists, contact us at support@zohocampaigns.com. Do mention the error code as 1001 in your email. It will help us to solve this problem faste I tried to create it yesterday, and it didnt work. So I waited until this morning and I am still getting the same error. Anyone
Marketer's Space: Boost engagement and sales with SMS campaigns
Hello Marketers! SMS campaigns has recently become one of marketers' favorite features thanks to their high engagement rates and immediate reach. This week in Marketer's Space, we'll explore what SMS campaigns are and how they can significantly boost
Zoho Campaigns SMS Integration question
I'm trying to set up SMS messaging in Zoho Campaigns. I chose Clickatell as the SMS Gateway. I've registered our brand. Do I need to register a campaign just to get the API Key to integrate? We're not quite ready for a campaign yet and I was hoping to
Schedule Day, Date and Time
Hi there, I am running an automation campaign with multiple drips. I would like to send an email on a particular date at a specific time. Example: Send drip should be sent automatically on 29th-May Thursday at 10:30 AM PST. - How to achieve it?
Form templates vanishing
I'm just getting started with campaigns and my form templates keep on disappearing from my library. I first set up a form, and copied the code over to my website, then the next day it was gone. Assuming I'd made a mistake, I created a new one, and copied
Emails not sending in Zoho Campaigns and Marketing Automation
I was setting up a new email to send to our clients in Zoho Campaigns, and I sent a test message to check the formatting, but I never received the test email. I tried several emails in our account but none of them came into my inbox. I created and sent
Mail not being received from Zoho Campaign
Hi I sent a campaign out yesterday to our club membership, of which only 50% have been opened. Previously I felt this could be an issue of engagement, however it turns out many people are not receiving the emails. I can attest to it, as even I didn't receive the email from my own campaign (my personal address being a Yahoo account which never previously had issues receiving campaigns). We have asked people to check their spam etc, but it seems it cannot be explained this way. The campaign indicates
Zoho Campaign Test Email Looks distorted
Hoping someone can help. I have created an email from a template in campaigns with images and text. It looks just the way i want it to in the campaign creator. So far so good. The issue arises when i send out a test email. The formatting is distorted. Text which was in a column below an image is now next to the image, and the 2 columns of images now appear as one long column. Can anyone advise on whats happening and how i can resolve this? Interestingly this happens when the test email is sent
video is sent as attachment
Hello. I have been trying to link a Youtube video to my campaign. I sellect a word, add a lik to the video, preview & test the email. The things is that the video is sent as an attachment. I have already tried the merge video tag as well, but the same thing happens. I dont want people to receive the video as asn attachement. What can I do?
Creating a contacts list in Campaigns based on Account segmentation
Hi, My client has accounts in CRM in various sectors. Within each account, there is a field stating which sector an account belongs to. We would like to create contact lists from accounts, based on the value of each sector to create relevant campaigns
How can I change the account for the sync between campaigns and CRM?
The account that is currently the active sync between campaigns and CRM is someone who is leaving. We need to change the account to another user, but we don't want to affect the sync in any way. How can I do this? Thanks!
Zoho Campaigns app is not working
I am a Zoho One user and I am trying to access to Campaigns from the dashboard but is giving me error
Using the Photo editor In Campaigns
Hi. When creating an email campaign I am use the photo editor by clicking the "wand" in the upper left hand corner to add a button. When I come out of the editor the photo quality is very poor. very fuzzy. screenshot shows original and edited photos in
How can I send plain text only emails.
Certain contacts have specified that they would prefer to receive my newsletter in plain text. Is there a way to send plain text only emails? I can see two options: 1. Send plain text & html - I don't want to do this as they will receive 2 messages, one which they can't read which does is likely to get marked as spam. 2. Send html only - Don't want to do this. As there is a html only option is there not also a plain text only option?
Tag assign in a workflow not working?
Hello, I set up a workflow to achieve certain objectives, and the workflow idea is as follows: - To check all existing contacts in my lists (trigger). - Check all contacts from this list (who received an email campaign earlier), and define the criteria
zoho contacts won't enter automation
I have an automation set up. The contacts are put into a segment, but they won't enter the automation. Here is the photo of the segment with contacts automatically added s The automation starts with a trigger to add new contacts that are in the Keyona
importing contact: can i "map field" into topics?
hello, I'm moving from Mailchimp to Zoho Campaigns, and while testing the import function, I ran into an issue. In Mailchimp, my subscribers are divided into groups - the equivalent of "topis" in zoho campaigns. I have this information in the import file
Zoho campaigns "merged tags" - what's the difference between "update profile" and "contact preferences"?
which one of them lead the user to the screen where they can change name/phone number, and which one to the page where they can choose topics?
Email Template - Custom HTML import is replacing the fonts url leading to CORS error
Hi, I am trying to create an email campaign with html import option. The html has reference to a font file in S3 (For example: https://campaign.s3.eu-west-2.amazonaws.com/Cabin-Medium.eot). In preview, I see that the font url is replaced with another
DKIM for Campaigns from Google workspace email
Setting up our first campaign with Campaigns and want to validate with DKIM. We are not sending from our web domain, but from our google workspace email accounts. On Dreamhost, who host our website, they provide a DKIM text string named google._domainkey.
What is the support telephone number from Spain?
I´m trying to reach support by mail for an emergency with our Zoho Campaigns Agency Edition but it would be way easier and faster to reach somebody by telephone. Response time is usually good but not enough when you have some kind of urgency. Regards
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