Cannot - create more email account - Unusual activity detected from this IP. Please try again after some time
Hello, I come across the error message in Control Panel. Unusual activity detected from this IP. Please try again after some time and i cannot create any more users We are a Movie theatre company and It is an entertainment platform Please unlock us.
Help! Error: The email address is already registered with another account...
I'm seeing the below error when attempting to add the email TIM /at/ ATL /dot/ TV as an alias: The email address is already registered with another account which is not a part of this organization However, I nor no one else within my organization has
signupconfirm links not working
Hi, I'm trying to add an email address to my account. I receive the email and click the link, but jsut get a blank screen, I've tried with multiple browsers and in incognito mode, but it's the same result. https://accounts.zoho.com/signupconfirm?digest=AC-PQJGTcugb5roD0VRKtlO06WVg
Card Declined
Hey I've tried 3 different credit cards to upgrade yet all are seen as declined. I'm from Australia, and nothing I'm doing is working. One is a business account the other two cards are personal accounts... it's def not a problem from my end. My accounts
Can't receive email; Alias Email Id already exists
So I created a Zoho account yesterday, added it to my domain CNAME yesterday, verified it with Zoho today, and created several email accounts using this domain and Zoho today. But when I send a test email to the emails, I don't receive them. I searched this problem within the Zoho support forums and saw a user was told to create an Alias Email Id in the control panel. I went to do this and for each email under the "Mailbox Alias" section there is no alias listed, but when I click "Add new Alias"
Email Data Migration - fundamentals - users passwords?
I am trying to migrate my small company's dependency on a cpanel-type solution to diverse hosting services... I am migrating just emails to Zoho. I have already created the user accounts in Zoho that match with my user accounts on source provider. I believe
Locked out of super admin account
The account locked me out because I used a VPN and now it requires verification from my recovery email but I don't have access to the old email anymore. I never turned on MFA and never set up this security feature so I didn't know I would need to keep
Unable to create again previously deleted email.
Hi, I am trying to create mail account sales@zerosec.in which i have deleted two days back. But it always says "Given email-Id already exists.". Thanks
Alias Email Id already exists
Hello! I just removed 3 users on my accounts then create 3 alias with the same names, but always got "Email alias already exists" error. Can you help me solve this? Thanks!
Email Service Issue After Hosting Change
Dear Zoho Support, We have recently changed the hosting for our website www.almusairiey.com and now our email service is no longer functioning.We kindly request your assistance in resolving this issue. Thank you very much for your support. Best rega
when I transfer the doman form enom to hostinger
when I transfer the doman form enom to hostinger When I transferred the domain, the email stopped working and when I enter mailadmin.zoho.com Email Configuration - MX : Your domain's MX Records are pointed to Zoho also SPF : Your domain's SPF Records
Email alias already exists
Hi I'm trying to create an alias : contacto@ketomasa.cl but i get the message... Please Help me...... Tks
Verify Domain purchased through Zoho
I bought a domain through Zoho now I need to verify it but I don't know how?
SPF verification problem
Added the SPF record v=spf1 include:zoho.com ~all as a txt record on my dns provider ukrnames.com, but still can't validate in zoho (2 days past), what can be wrong?
Unable to connect to my zoho mail admin account
using my current admin credentials, I am unable to connect to my zoho admin account,
MX verification failed !
Hello @Deeraj J , I hope you're doing well ! Please I'm currently trying to configure the MX records in my shopify DNS settings, actullay the're all configured correctly in my DNS, but when I try to verify them in the Zoho admin console
Email already exists
Hello! I was trying to add a new user rewant.singh@evoxyz.com to our organisation from our Zoho Mail Admin app for Android. The app said that there was a network error and the user cannot be added. When I re-tried it said that the user already exists.
Backups and undeleting of email
In large organisations (and smaller ones) there exists a need to have automatic backup procedures in place. It seems to me that Zoho doesn't have tools in place to deal with this How is email protected in the system? Is it possible for a administrator
MX records not pointing to Zoho error - Network Solutions
I'm having a problem connecting my zoho mail to my network solutions domain. I have followed all the instructions from zoho as to how to modify the dns settings in network solutions however I'm getting this error message: The MX Records of your domain(s)
Create subdomain mailbox in tandem with subdomain stripping feature
Since theres the subdomain stripping feature and its working great, is it possible to create a mailbox on a subdomain? I use the subdomain stripping feature mostly for incoming but sometimes once in a while i may need to send/reply too. Looking at current
Alias EmailID already exists
I am trying to add sales@ alias to an email address in my account, but I get the following error: ALIAS_EID_ALREADY_TAKEN_NOTSAMEORGUSER Can you tell me how I might solve this?
Error - "the input passed in invalid"
Hi, control panel > user details > select any user > mail accounts TAB showing error message - "the input passed in invalid" even added GENDER for the user, as it was suggested in the forum, still getting this error... .. therefore unable to add email
Email forwarding - "Available exclusively with the paid plans."
Hi, I get the error msg that Email forwarding - Available exclusively with the paid plans. Can you please advice
How can I fix: Domain already exists error?
Hi every one, I know this question is not new, but I did not see any full answer or solution, so I post it here. I created an account in zoho, registered my own domain to enable email accounts with tha domain. One day after created the account, I can
How does on create a outgoing only email account in Zoho? Like a no-reply@.......com email i.d
I wish to perform some email marketing and wanted to create a no-reply - outgoing email only. If a user sends a message to that it do snot accept in-bound mails. Any idea how to create one?
DKIM Verification Failure despite setup being correct
I have set up DKIM as per the instructions and domain registrar side is showing the record as working. However on Zoho's mail admin console it keeps saying verification was not successful. Can someone help? Thank you
Error U154: adding new email account
When I add a new email account, an error message appeared: "U154:Oops! Something went wrong. Try again later" Can anyone help solve this problem? Thanks a lot.
DKIM cannot be enabled for the domain as no verified default selector present
DKIM cannot be enabled for the domain as no verified default selector present Getting this error cannot see why Any advise please
How to recover a deleted Zoho workspace email account?
I was trying to delete a different account but accidentally deleted an account that's being used. How do I restore it with all the emails recovered?
My domain is managed by an non existing organization
Hello I am trying to delete my account but it is managed by an organization i worked with 10 years ago and now does not exist. How can i remove my email from this organization ?
How do I edit DNS "A" records for my domain - web site is hosted elsewhere?
Hi, I bought a domain through Zoho for email purposes, but now I want to point the www DNS record at my web site, Zoho is trying to get me to create a Zoho Site but I already have the web site running elsewhere - yet the DNS manager only lets me update
how can i customize zoho apps menu ?
Hello At the top of the Zoho mail application, in the left corner we can click on a Zoho Apps shortcut. A global list of Zoho applications appears. How do I customize this list with the only applications for which my organization has subscribed? And how to personalize it by user or group? Thx !
Cannot add dew domain in Zoho Email
Hi team, hope you are fine When I try to add my domain konnectedconcepts.com to zoho email i get the following error: The input passed is invalid or the URL is invoked without valid parameters. Please check your input and try again. Please advice on steps
Someone made ActiveSync and Autodiscover work, with iOS and macOS
Hi, I'm trying to set this up for the fifth day now and I"m not getting anywhere. Weird thing is that somewhen in the beginning, I had it working, when I still had VirtualServers and certificates mixed up. But now it's all fine, I have the XML file from
Buying a new domain
Upgraded from free mail to Standard business, Still unable to buy another domain.
Domain onwership claim
Hi, I already sent an email to support@zohoaccounts.com with the domain invoice and screenshot of Cpanel. He recently bought a new domain, but the previous owner had already registered it in his Zoho account. Someone can solve the problem.
Cancel my current subscription and get a refund
Hi I subscribed few hours ago to Mail Lite Plan but unfortunately it is not as I expected. I wanted to be able to add 30 domain and 30 organisation users but the plan won’t allow me more than 1 users otherwise I will have to upgrade! I’ve seen here that
help
can u check my dns i can not eneble dkim idk why
Breaking DKIM Alignment - ZOHO, HOW ABOUT A RESPONSE?!?!
I've emailed Zoho about this crucial issue and haven't received a response. If we can't get our Zoho email to pass DMARC alignment because Zoho is breaking DKIM by modifying our emails, and if Zoho Support won't respond in a timely manner, we'll take
Making a new email address - help
Hello, This may be a stupid question but I don't know how to make an email address. I had a previous account which I haven't used in years, linked to my main personal account. I have logged in and purchased 2 domains as I'm torn on a business name. I
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