553 Relaying disallowed
It does not let me receive external mails to zoho mail, it happens in three of my zohomail mails that I have recently created, the MX records are correct and everything is well integrated. I would like to know how I can fix it so that I get confirmation
Maximum incoming email (attachment size) limit
I see that the maximum size of received emails can now be set to 20MB, however I'd still like to see it be larger. It's embarrassing when a client sends me an email with a large attachment and I can't receive it. 50, even 100 MB seems reasonable these
Not receiving emails from Instagram
Hello, I've created an Instagram account with my zoho email account but am not receiving any emails from Instagram in regards to verifying the account. How can I get them? Thanks
Zoho mail client desktop 1.6.4 on Ubuntu not auto-refreshing
Hi, My Zoho mail client desktop just got auto updated to 1.6.4. After installing the new version the mail client is not Auto-refreshing. Although, I am getting desktop notifications for new email but mail application is not auto-refreshing. I have to
Zoho say my domain seems to be already associated with another account
I created a website on zoho and associated my domain (bompescado.com) on it. You can see the A record and CNAME are working to it. Now I need to associate the same domain as webmail, but when I try it return with: " This domain name seems to be already associated with another account. If you own this domain, please contact us for assistance." Im following the advice and conctacting you to say I've not been associated this domain on zoho before. What do I need? Well, I need you manually remove it
zoho email forwarding to gmail not working
Hello, My zoho email is set to forward to my gmail. It has been working fine for almost one year but stopped working about 2 days ago. There is no error messages about forwarding failure at all. There is just no new emails from zoho any more. Please help
If user have 3 alias emails, how to make it so that only one of those emails can be used for receiving emails?
In other words, how to deny ALL incoming emails from all domains and everything, EXCEPT if those mails are sent to alias2@mydomain.com
consigo receber emails, porem nao consigo enviar
boa noite, preciso muito de ajuda, estou desesperado... apos vencer meu dominio no "registro.br" parei de receber e enviar emails, quando percebi paguei novamente, voltei a receber os emails mas nao consigo enviar, ja verifiquei os registros mx, ja fiz
This site can’t be reached
Hello team, I cannot open my Zoho mail since this afternoon. It shows: This site can’t be reached mail.zoho.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_TIMED_OUT
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender4-of-o51.zoho.com [136.143.188.51]:21108 is in an RBL: Blocked
Can't send mail to one of my clients, INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender4-of-o51.zoho.com [136.143.188.51]:21108 is in an RBL: Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.51"
JunkMail rejected
Hello, we are facing problems sending mails. The IP has been blacklisted. Please, fix it as soon as possible. JunkMail rejected - sender4-op-o12.zoho.com [136.143.188.12]:17291 is in an RBL on rbl.websitewelcome.com, see Blocked - see http://www.spa
The sending IP (136.143.188.15) is listed on spamrl.com as a source of spam.
Hi, it just two day when i am using zoho mail for my business domain, today i was sending email and found that message "The sending IP (136.143.188.15) is listed on https://spamrl.com as a source of spam" I hope to know how this will affect the delivery
attachments from Z.Email to Z.CRM
Dear Team, I have two your services Z.Mail and Z.CRM. all my communication with clients are in email and I receive many attachments (documents). I need them to be attached to CRM client's account or deal. I can see the CRM info inside the Email, but there
Cant add contact mail. cant find it
Hi, I am writing a new message and when I enter the contact address that is in my address book, zoho cannot find it. Previously there was no problem. I wrote the first two characters and it shows me all the contact.
perdí una dirección de correo electrónico
Al eliminar un usuario de igual manera elimine su cuenta de correo electrónico, ahora estoy en necesidad de asignar esa misma cuenta y dirección de correo a otro miembro del equipo. Llevo horas en la consola de admin, pero me dice que la cuenta de correo
Invitations from Zoho calendar always end up in spam
Hi there, invitations sent from the calendar in Zoho Mail always seem to end in up receipients spam folders. This is even the case for internal staff when we invite a member of the same company (same domain) to a meeting! Please can you check the settings
Auto Delete Emails on server
Hello, I have a question about the directions below for auto deleting emails once they are read. The instructions below do not seem to work because I do not see the checkboxes anywhere. My outlook client is set to mark the emails as deleted on the server
Mail POP3 not delete from mail server
I'm using POP3 for Zoho Mail to download email to MS Outlook. In MS Outlook setting: I choose "Do not Leave a copy of messages on the server But when I go to web mail, I see that emails were not deleted. What is the solution???????????????????
POP3 Account - Outlook is unable to remove the mails.
Dear ZOHO Team, We are using POP3 account in outlook.What happening is when i select the option Leave message on the server in outlook Remove from server after 7 days. But this is not working in ZOHO all the mails is still on the server mailbox. Can you
Zoho IP blocked: 136.143.188.55
Hi, Maybe you know, but you have an IP listed in a RBL, so we and others users are having rejected mails. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE
:JunkMail rejected - sender4-of-o55.zoho.com [136.143.188.55]:21515 is in an RBL: IP 136.143.188.55
Email problem
My email does not fetch. I tried everything 3 weeks now.
4 different emails from 4 different senders bounced by zoho today
Hello, today I am seeing some strange behavior in my zoho account that I’ve never encountered before. There have been 4 different instances of emails being bounced by zoho - all 4 of them were from different senders. Is this an indication of some change
I need help with my wrongly limited account as soon as possible.
I need help with my wrongly limited account as soon as possible.
Zoho Migration Tool Getting Error 401
Hello We are getting the following error trying to do a migration on a user from EML files, when we are verifying the user to get the migration started. Does anyone has encounter the same issue, and solved it? The logs show these lines: 10/28/2024 1:20:47
DKIM not verifying
Hello, Got the error message about DKIM not connected to my domain. I've added the TXT field to my DNS settings in Squarespace, but Zoho is not verifying it. I've also tried testing it on this third party site: http://dkimcore.org/tools/keycheck.html
Issues with Zoho Mail Performance
Dear Zoho Support Team, I hope this message finds you well. I am writing to report that the Zoho Mail platform is currently experiencing significant performance issues. The loading times for pages, emails, and downloads are extremely slow, and I want
Always display images from this sender – Is this feature available?
In Zoho mail, I had my "Load external images" setting set to "Ask me", and that's fine. That's the setting I prefer. What's not fine though is I always need to tick "Display now" for each email I get, regardless if I've done that multiple times from several
Does dots make different mail ids in Zoho Mail?
For example, dots (.) don't matter in Gmail but do matter in Outlook. What is the case with ZohoMail?
What happens in case of discontinuation
I am a zoho mail user, Recently created email with my own domain, I'm thinking to use free forever. I saw zoho ended free forever in Saudi and canada, If it happens in India, what will happen to my existing email IDs? The email Ids created with the custom
Scheduling Mail Merge for later
Hi all, Quick question on Mail Merge. I'm using the new Mail Merge widget through Zoho Mail for a campaign we're running, but instead of sending the batches of Mail Merges manually, I want to schedule them for the morning of the next day. You're able
Imap deactivated by itself
Hi, for the past few hours I have been receiving numerous reports from my clients that they are unable to use the mailboxes via client on the pc. I have checked and in all cases the IMAP protocol has turned itself off, how could this have happened?
Can't add domain name?
I can't add my domain name. Domain is : 4familyandhome.com Error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Mail Blocked by www.spamcop.net
Hello, some of my email was blocked by www.spamcop.net, here the full message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
como faço para trocar o usuario ?
Tenho 5 email como faço para tracar de email?
Images in signature not pulling through (potentially also affecting images in automated emails sent from app)
Hi I tried searching past issues but don't seem to have found a solution. I've checked the signature code link and it correctly links to the logo we have uploaded onto cloud. This issue is also showing up in our automated mails that go through your mail
No puedo recibir correos
No puedo recibir correos de proveedores externos, ya revise los dns y estan bien pero al analizar el domiio por medio de la herramienta me sale que no estan,
My account was blocked
My outbound email account was blocked and don't know why. I find it amazing how Zoho is operational even with no support on weekends. Please someone help me unblock outbound emails on my account. Thanks!
Our customer receiving the emails in spam box
Hello zoho team, We have website theborderlinebeauty.com , our all customer when subscribe our website, so they receive notification in spam box, instead of inbox. we have authenticated the email account with our webiste (screenshot attached) but emails
Permanent Block from Proofpoint
We are having problems with sending emails to @me.com addresses. We are receiving the following error: ERROR CODE :554 - 5.7.0 Blocked - see https://support.proofpoint.com/dnsbl-lookup.cgi?ip=136.143.169.17 Reporting-MTA: dns; mx.zohomail.eu Arrival-Date:
Why is Zoho Mail support so lousy?
This is not the first time I voiced out about this, the first time was 2 months ago https://help.zoho.com/portal/en/community/topic/what-the-actual-fk-is-wrong-with-zoho-mail-support where I had to follow 7 times in the span of 2 months to get a (unhelpful)
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