This domain is already associated with this account "*****
Dear Zoho Support Im trying to register a new domain: www.drnevado.com in hosting zoho mail the email is informes@drnevado.com but the system show me the next text: * This domain is already associated with this account "*****28".
Problem verifying DKIM and SPF for domain
Hi, I am hosting domain selectedvpn.com on Zoho. Everything seems to be in order with SPF and DKIM, but I cannot verify it. For SPF, I tried several external services and they say everything is OK. For DKIM, I created record that exactly matches what is in my generated key. Any ideas or suggestions ?
I'm not receiving emails
I created a zoho maila ccount and even though everything seems to be configured properly, I can't receive mails from my other email addresses (from outside Zoho Mail). I'd like this issue to be solved.
Need solution
Hi Team, I am getting the below error: We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. My domain is www.irisinc.co All my emails are not getting authenticated Can somebody provide me a solution. Regards, Tauseef Ahmed ceo@irisinc.co
Cannot use the search function for email
Hi, I cannot use the search function for email, please refer to the below picture and please help to fix it. Thank you! Best reagrds Emily
Disable Account Zoho with Super Admin
Hello Zoho Team, I was wondering, why our account zoho that has access super admin are disable since yesterday until now? what's the problem? then how to solve that thing? cause that account was for our company business. please give me the best solution as soon as possible. Thanks
HOW TO RECOVER THE DELETED MAILS
Dear Folks, I am a super admin user . One of our employee has having this email access and he has done some inappropriate and unauthorized activities.However there were so many emails, more than 1000 that are deleted from the account by yesterday only. We would like to understand the procedure to recover all those deleted emails ASAP. We will really appreciate your quick response. Looking forward to hear from you. The email account is vaibhavshah@youholidays.in Regards,
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
I have created a Zoho business account for my website. I have verified the domain successfully and getting a page for adding the first user account. That's when I get "This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details". This error occurs when adding a user in both control panel and zoho mail Further when I try adding my personal gmail to the recovery email option, I get "this email has been marked as spam". Is it possible to change the number that
No puedo configura un domino
Hola, estoy intentando configurar un dominio pero recibo el siguiente error: " Esta operación ha sido restringida. Póngase en contacto con support-as@zohocorp.com para obtener más detalles"
CRM Email Attachment Upload Options
Can you allow an option to upload attached files directly from CRM email to a specific potentials. At the very least I think it would be nice to allow an option to upload to CRM Document Library.
Calendar not displaying in browser
To access my Zoho calendar, I go to mail.zoho.com in a browser (which brings up mail) and then click on Calendar to display the calendar. This worked through yesterday (Wednesday evening, November 8, 2017, US EST). This morning (Thursday, November 9), when I click on Calendar, the calendar is a blank. the icons are still there on the left, and the other icons (Mail, Tasks, Contacts, etc.) work as expected. But the calendar screen is blank. This is using the Qupzilla browser on Linux (Arch on x86_64).
Zoho search in email not working
The search function in zoho mail is not working at all. I could not get it to find any email I was looking for. I searched for affiliation which I found manually, so I know they are there but I keep getting no matches. I also changed to sender contains, and various other options. Any solutions how to fix it? Thanks for reading and look forward to hear back. Robert
No podemos recivir correos, porfavor solucionar
ventas@moraytechs.com lmejia@moraytechs.com no podemos recibir correos , solo podemos enviar, favor de solucionar este problema unttte Luis Mejia
Domain won't verify
I have set up my domain correctly on my end though zoho cant seem to verify it
How do I print a coupon in an my email?
I am trying to print a Dollar General store coupon sent to my Zoho Mail, but nothing prints at all. Does anyone have an answer? Thanks!
I cannot verify my DKIM
I have followed the instructions exactly but cannot verify my DKIM. Email not working. Please help!
zb code
Hi I urgently need my zb****** code as my email is not working and it seems I need to reconfigure in my domian providers DNS settings. Thank you
zb****** code
Hi I urgently need my zb**** code to add to the DNS manager for my provider. The zb**** code has been deleted and I need it again, can't find it on Zoho mail. Thank you
Incoming mail in spam
Hi, schuimrubbertotaal.nl is a Woocommerce Webshop. Last week moved the site to another server. But now the new order emails are in the Spam map. My hostingprovider suggested to contact zoho, so here I am :-) How we can prevent this? Thanks in advance
5.2.3 MailPolicy violation Error delivering to mailboxes
When anyone @spmc.com emails me (or my IT guy, who is also on your mail system), it bounces back to them with the above error. I have this domain on my domain's whitelist, but still it bounces back. What can be done to permanently fix this issue? Thanks!
Errores en mail
Estimados, no logro que mi mail zoho funcione correctamente. Al revisarlo en MX Toolbox me aparece lo siguiente: Agradecería pudieran ayudarme. Muchas gracias. Loreto
DNS Error SERVFAIL
Hi, I just received an error message when sending an email from my gmail account to zoho mail account. DNS Error: 15744135 DNS type 'mx' lookup of devalise.nl responded with code SERVFAIL
Mail cannot send
Hello, I have a store on my site, and I set up an e-mail account for it so it could send automated messages, and it worked for a little while, but now when I check my store's error logs, they all say that the e-mail failed to send. It shows this every time I try to send a test e-mail: Task Failed 0 messages have been sent. Step 1 - failed. (Connection error occurred. HTTP-status:402)
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Please I am having trouble adding users to my domain (farmskool.com). When I try to do it I get this error notice " This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details" Please help rectify this error. Thanks.
Verify mobile number to activate your account.
Verify mobile number to activate your account isn't working for me. ive used two different phone numbers and the verification code isn't sending. could you please help! thanks.
Mail Domains
Hi, I work as a consultant and have been able to introduce a number of clients to ZOHO. One of the things I offer is to help them set up their domain mx records to work with ZOHO mail. However, when I go to set this up, ZOHO does not want to allow me to use my same cell number. My clients may be in multiple locations so it is not convenient to work with their cell phones. And since I'll be administrating their accounts, it makes sense that my cell-phone would be the primary contact number. How can
3 domains and 3 emails on enterprise plan
Hi There I signed up for the Enterprise plan and I would like to setup multiple emails on three different domains. I set my main user up and added the other two domain emails as subdomains. Will this work or do I have to buy a user for each domain? Thanks
My employees Account is also blocked.
hello why did you blocked the account ketan@carvignit.com? I am the zoho admin for our account. Please reinstate the account. I checked the sent mail folder also. No spamming has done. Please unblock it and please let us know the reason of blocking this account So in future we will take care of that,
Se produjo un error
Al intentar registrarme me genera error. Y no puedo hacerlo.
My Account is also blocked.
Hello, I checked my Sent box on zoho account. As per the privacy policy set by Zoho I checked the sent account. I did not send any spam email to any unknown person. I send the emails to my clients only. Why did you block my account? Please instate the account. I could not send email from zoho account since last one week. Please help.
Mail.zoho.com is not loading
The icons just keeping going through their little blinking routine but nothing ever loads.
email access
I am unable to access my email. Is there an issue?
Zoho Mail is not loading in browser
Icons are flashing but mail does not load
Can someone pleaee help with my Domain verification
I have set it up correctly on my end but am still unable to verify, can someone please assist me with this. Thank you
My referral bonus emails have not added to my account
Hi, I sent an invitation to my friend (using the zoho invitations) to register with zoho mail. He has now completed everything required. Neither me or my friend hasn't received the bonus 5 email addresses to our accounts. is it taking time to happen? I asked the friend to try claim bonus users option, but it hasn't even worked. Please help. if we have done these things incorrectly, let us know how to do these things correctly. (We are sure we followed the guidelines correctly) Thanks
Not Receiving Email
I cannot receive Emails in my Zoho address (I can send them fine though). I've correctly configured the MX record for my domain: tripinfusion.com but I'm still getting this error: 553 Relaying disallowed What do I have to do to make it work?
The domain which you have entered belongs to a different deployment/region
Hi I am trying to add in my domain, but keeps coming up with The domain which you have entered belongs to a different deployment/region error message. I've sent an email to support, but have not had a reply. Can you please PM for further assistance. Cheers
Error Mail Policy
Unable to send message;Reason:554 5.5.3 Mail Policy violation : Too many recipients.
Need to reset password but I have changed my mobile
I need to change the password on my admin account but I have changed my mobile number so no longer have access the number on my account to receive the verification code. How can i reset it?
Código de verificación al numero de celular
Buenos días para consultar cual es el procedimiento que debo realizar para continuar con el proceso de activación de mi cuenta en zoho mail para el dominio http://www.juancarlosestrada.com/, en el día de ayer inicie el proceso pero nunca llego el código de verificación al numero de celular que coloque, hoy intente empezar de nuevo el proceso y ya me indica que el dominio ya existe. ¿Que debo hacer en este caso? Saludos
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