Email outgoing blocked
Minha conta foi bloqueada para envio, não utilizo email marketing. Gostaria de desbloqueá-la.
SMTP mail sending limit and its affect on hosting where website is hosted and on DNS provides.
How many emails can I send using ZOHO SMTP every day per account? And if I send emails from my website using SMTP configuration, will it affect the maximum emails quota of hosting where the script is hosted or where TXT, CNAME or MX records or configured for Zoho.???
Spam Mail
Hi How do I get a mail to stop going to spam? I have tried to put it on the white list but it still keeps on going to spam. waht else do I need to do? Please help
Won't let me type in my domain
It won't allow me to use randomthings.ga for my domain. Whenever I try, it says "This operation has been restricted."
New email account
Hello, I am trying to create a new email account with a domain I own, but it says that an error ocurre, I see that other users are having the same problem. Is there anything different I can do to create the account? Thank you,
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hi, I need help verifying my domain. I have done everything that was asked of me in the verification process and yet i got the following message from you after it confirmed that i have done what i was asked to do: "This Operation has been restricted. Please contact support-as@zohocorp.com for further details" Please help me fix this problem and verify my account.
not receiving mail here
Dear Sir, I'm new on Zoho. Configured my account as guided but unfortunately getting a problem that I'm not receiving mail here, When I tries to sent mail from another ID (For example abc@gmail.com so that gmail ID get bounce mail info) Let me know where I'm incorrect and what I have to correct. I've already sent mail on supoort at zohomail dot com regarding same issue and waiting for reply.
What do about inactive account?
Hi, My mail account anavidreader@zoho.com is flagged as inactive even though it was working yesterday. It may be because I had to reboot my router and my IP address changed. Could you please assist in helping me reactivate it? Thank you.
Mail exceded recipients
Hello, I need my account unblocked as soon as possible, I sent more than 100 recipients so my account got blocked. Can you please unblock my account. Thank you, Best regards
Multiple Company Email Addresses
I have the Zoho One suite & I'm trying to setup multiple email addresses for my company, I also have my personal addresses with aliases but can't figure out multiple general addresses for any user access, I know it looks more like a CRM setup but it requires an email address first to authenticate its ownership.
I can seend but not recive email
HI I changed DNS settings at 4am also added DKIM and SPF as you can see by the screenshot and MXToolBox both have my MX records pointing to mx.zoho.eu mx2.zoho.eu and mx3.zoho.eu https://mxtoolbox.com/SuperTool.aspx?action=mx%3am6gsn.co.uk&run=toolpage Ned access to inbound email
Outlook email not configuring on new PC
I've been trying to get my POP email addresses on to the new PC, but its not happening. I'm following the instructions correctly but it just won't work. Please help!
Unable to verify domain
Hello I am unable to verify my domain. Getting a message that there are unusual activity from my IP address. What shall I do?
Unable to verify domain with AWS Route 53
Hello team, I'm stuck at first step of verification of domain (atomtiming.com). I have tried CNAME and TXT both methods but no success. I'm using AWS Route 53 and made entries in my hosted zone. Please refer the attached image as well for reference (Name, type, and Value). I tried unwanted entries as well just. It's more than 30-40 hours now: Please let me know where I'm going wrong. Regards, Hiten Karamchandani
552 5.1.1 Mailbox delivery failure policy error
Hi, We're seeing number of emails with following error on one of our email addresses: 552 5.1.1 <example-email@oneworldplatform.net> Mailbox delivery failure policy error Seems to happen only on emails automatically forwarded from our old domain and email provider, before we moved to Zoho. Could you please provide some informations why is this happening and how could we prevent it? Thanks, and let me know if you need more information. Here is excerpt of the message: ----- Original message ----- X-Google-DKIM-Signature:
Receiving mails delay
All mails received a new delayed. Please resolve this issue in a priority basis.
Unable to add zoho email to outlook on my ipad
I'm trying to add my zoho email to my outlook app on the ipad but it just says username/password invalid. I know its correct as I can login to webmail fine. Two factor authentication is OFF. Tried via imap using imappro.zoho.eu ( I'm using my own domain) also tried via exchange/activesync. Both imap and activesync are enabled on my zoho account. Is there currently an issue for others?
smtp; 553 Relaying disallowed
Dear Zoho, I am unable to receive emails today. I have sent a test email from my gmail account, but have received the message : Message not delivered There was a problem delivering your message to info@idesignblinds.co.uk. See the technical details below. The response was: 553 Relaying disallowed Please can you help? Kind regards, Adam
Switch from an account to another
Hello, We use Zoho Mail for different domains, so each of our staffers that work for different 'organisations' may have more than one account. To switch from an account to another is definitely easy while using your mobile app. Will the same feature be available on the webmail as well? Thanks
mx correct but not recieving mail all of sudden
my spf and mx is correct but all of sudden incoming mails have stopped and i am getting notification to correct mx url is thetohfa.com
How to consume zoho mail POST - To Send an Email api in C#.net
Dear Team, I want to use Zoho Mail API- POST - To Send an Email to send a mail. url : https://www.zoho.com/mail/help/api/post-send-an-email.html how can we implement using ajax call and passing json object to above api using c#.net thanks
Unable to create free Zoho emails
Hi! I have recently create a Zoho account with email id support@nolegein.com , now I want to use free Zoho emails for my domain www.nolegein.com but when I am trying to create the emails using LITE option it says that account is already attached with mobile no. ******48, I have access to this mobile no. but how to resolve this issue. Your help is required. Puneet
Reason:554 5.1.8 Email Outgoing Blocked
Please unblock dh@xix.org
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Please unblock my Email Id. reports@iglsmartcard.com Thanks, Amit Bhati
Can't add a USER
hi i am unable to add a user. i have added four users but whenever i try to add kiran.yadav@jeewanpublicschool.org, it says that the user is already invited. but whenever i go to to the list of invitations, it shows the said user as PENDING invitation. i deleted the invitation and tried numerous times but could not succeed. Moreover, i am using cPanel server. My control panel is prompting me to configure the SPF and DKIM but i do not know the process as it is not elaborated for cPanel online. kindly
How to open different mail accounts in diferent browser tabs?
Hi guys. I'a using two zoho email accounts. It it possible to have access at the same time with one browser session?How to open different mail accounts in diferent browser tabs? Thanx
Editing "Send Mail As" feature is broken
I want to change the name that I send email as when using the web interface. In the mail Settings, under "Access old version for" there is a "Send Mail As" option. This takes me to the old version. If I click on the edit icon for an email address, nothing happens. In the developer console an error is reported: "SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data" along with a network response with an HTTP 500 internal server error code. What can I do to change my "Send
Please unblock
Hi there, My email account was hacked , and someone managed to send some spam before it was blocked. I have taken the following steps: - changed password - enable dkim - enable 2 factor auth spf is already active. Can you please re-enable sending email again? Best Regards Ross Lamont
Email Error
Hello, I have configured my MX record for domain to use Zoho Email. It used to work fine by since today i have started getting following error when i try to send email from gmail to zoho mail. Domain: mvplast.co.in Below is the bounce back message Kindly suggest what may be the issue? Thanks Mayank Message not delivered Your message couldn't be delivered to mayank.seth@mvplast.co.in because the remote server is misconfigured. See the technical details below for more information. The response was:
Email not received
Dear Zoho Team, I'm having a strange issue where one specific kind of email is not showing up in my inbox or SPAM. All other emails are being delivered fine. These are "test" emails sent from an online course company called Teachable. I have trouble-shooted with their IT team and they claim that the emails are appearing as "sent" on their end. They said "I do see that your emails are successfully being delivered. Here's an image of the mail log for context:" and provided the following two images
30 day auto-delete on Trash
I'm wondering if that has been the policy all along or if it's something new. I'd never noticed it before until returning from a 2 week holiday and couldn't find things in the trash. After researching I found a post here where someone said it's illegal in certain industries and staff indicated there is no way to change that setting! So my only questions is if this is something new or been this way all along? Thanks.
Cannot receive email
Hi, Zoho team, I cannot receive any emails however, I can successfully send emails. I can also reply to emails sent by me and the other end will get the reply. But again, I cannot see their replies. I need this problem to be fixed in an urgent term. With regards, Kalle
553 Relaying disallowed
Hello, I don't get emails in my Zoho-Account. When I try to send an email to my Zoho-Email I get the message: 553 Relaying disallowed In my Zoho-Account is also written that my MX records are not correct. But they are correct and this for a long time. Here is also all correct: https://mxtoolbox.com/SuperTool.aspx?action=mx%3avienna-classic-glamour.com&run=toolpage Can you find what the problem is? Thank you!
My email outgoing Blocked!!
My Email outgoing has been blocked. I could not send any mails to other mail id's but I am able to send mails to same mail id as well as I am receiving mails. Please unblock the outgoing ASAP. Thank You.
Please Help Not recieving mails since a week
Hello I have a zoho account since two years mariajose@qualitypropiedades.cl it was working ok for two years, but since last week I havent recieved any mail, I can only send, the same thing is happeningo for another zoho account alexandra@qualitypropiedades.cl We need to fix the problem as soon as possible, please help!
Need zbcode
I am trying to update my email settings. Please provide my zbcode.
MX.ZOHO.EU or MX.ZOHO.COM
What is the correct MX record for ZOHO? MX.ZOHO.COM or MX.ZOHO.EU? I previously had MX.ZOHO.COM configured (MX, MX2, MX3) and it worked without problems. I tried unsuccessfully to configure SPF (TXT record v=spf1 include:zoho.eu ~all). I've noticed that now ZOHO Help mentions *.EU records so I reconfigured my MX records to MX/MX2/MX3.ZOHO.EU. Within minutes I was not able to send anything - emails returning with "INVALID_ADDRESS, ERROR_CODE :553, ERROR_CODE :Relaying disallowed". I reconfigured back
we are not recieving mails since last week
Hello I have a zoho account since two years mariajose@qualitypropiedades.cl it was working ok for two years, but since last week I havent recieved any mail, I can only send, the same thing is happeningo for another zoho account alexandra@qualitypropiedades.cl We need to fix the problem as soon as possible, please help!
Email account inactive
My account support@borncat.com is inactive and I am not able to login anymore. Can you please activate it? Please let me know the criteria based on which accounts are inactivated, so that I can avoid it in future.
La cuenta no está activa
Hi! I´m trying to connect to my zoho acount trough webmail. then i got the response "La cuenta no está activa" ¿What happened?
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