Emails are not sent
Zoho mail has been working perfect for us but from today, we can neither send nor receive the emails. What is the problem, kindly help us
Mail sent or not?
Hi, Since early this morning I'm trying to send mails through one of our mail accounts on webmail. I get the message "Mail Sent" but it does not show on the sent mail box. At one time only I got a short timed message about a problem with IO something but it disappeared quickly and never showed again.
IMAP folder - limit message numbers
Can I set a limit on the number of messages synced via IMAP? For example if my users sync with various desktop e-mail clients most of them do not have sufficient storage for all their historical e-mails and their software doesn't feature a limiting function on IMAP sync. With Zoho Workplace e-mail, if I shift my company onto this, I would want to be able to set a host limit of 1000-5000 most recent e-mails available to sync via IMAP. Wondering if that is possible and how. Many thanks for any
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details my domain is tyccommunication.com
Images missing on HTML editor
Hi, I pasted HTML into Zoho to create a new template but images are missing. Do I have to upload images somewhere on Zoho?
Account is inactive
Hello i'm trying to login in my enterprise account contact@khulatech.com but it said "Account is inactive" PS, Help me solve that issue
Unusual activity detected from this IP. Please try again after some time.
Hello, We had to create, delete and recreate an account due to a spelling issue, now that all the misunderstanding about the spelling has been clear we can't create the again one last time and it's blocked the option with the following message: Unusual activity detected from this IP. Please try again after some time. Please help, we need to create the account ASAP
Unable to send message;Reason:554 5.1.8
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. PLEASE UBLOCK
I have no trouble sending mails.But, not able to receive
I can send mails from my zoho mail id contact@mymusiq.in. But, not able to receive. MX & TXT records seems to be fine
Help me with my domain
Please, Hel with my domain marcocavassa.com I deleted the user and recreated it, it did not work, I deleted it again and when I re-created it I got the error "An unusual activity was detected for this IP." I can not add any accounts at this time. I appreciate your prompt assistance.
Messages in Inbox are Automatically Deleted
Hi, I recently set up a new email address and am having huge problems with emails being deleted. An email will sit in the inbox for around 5 minutes and will then get deleted. If I check the trash I cant even see it. This is causing huge issues for our business. Please advise!
1 User Multiple Accounts
I would like to have 1 user who can access multiple email accounts, each associated with a different domain. Here is my current situation: 1. I have one user (me) called rod@rodneyhowell.com Control Panel>User Details>Mail Accounts shows my default email as rod@thenatureofzen.com. I do not see a way to change this. Further down the page is "Mailbox Address" and next to it is the email address rod@thenatureofzen.com with "change" beside it. Clicking on change brings up a selector but the only option
Unable to send email
we are Unable to send and email Zoho email ID imran@kttbd.com
missing inbox, sent box, etc
i have no inbox, sent box, etc, used different browsers, logged out, logged in, enabled popup, still no boxes. thank you, Andrea
not getting email
please check as we are not getting emails from outside and even locally, thanks domain is comstar.com.pk
553 Relaying disallowed
Hi, I'me getting error 553 "Relaying disallowed" when trying to send mails from differents external accounts to my zoho account. I've seen in a post that if we have the account created at US DataCenter we have to point MX Records to mx.zoho.com instead of mx.zoho.eu. How can we know which DataCenter or which MX records should we use? Thanks and regards, César.-
Delay in sending mails
Hi All, We are currently experiencing a minor glitch within our email processing system due to which there is a delay in sending/receiving emails. Our engineering team is looking into it with high priority and clearing the backlog/ We will keep you updated once it is fixed. Please bear with us till then. Your patience is highly appreciated! Regards, Zoho Mail Team.
can you plz unblock svemat.gq for zoho mail
Hi zoho. Im trying to sign up for Zoho Mail with my free domain from freenom Svemat.gq and i did read that you guys blocked free domains but that you could ask for an unblock, i have an little website at www.svemat.gq and it is on swedish if that makes and diffrence so i would love if you guys could unblock my domain so i can have an custom email addres. Thanks for reading and have a good day. //From Jakob Helgesson In Sweden
Forgot Login Email - Registered Mobile Number Not Recognized
Dear Support, I try to login to an account I created a few days ago but it seems I have made a typo on the email address during registration process. It supposed to be this email I'm using right now (tzh<dot>wkb). I tried to login using my mobile number but it said the number isn't recognized. I still have the verification sms from Zoho on my phone, so I'm sure I got the correct number. Now I can no longer use my domain to setup up an Zoho account since it has already associated with that locked
SPF notification despite correct configuration
Good morning, We use a practice management system to send emails through Zoho. A large number of these end up in spam and we were told to make the following fix 'How can you solve SPF blocks in Animana? Fortunately this is simple; you just have to adjust your DNS’ SPF-record so it includes the Animana server ip-addresses. But don’t worry – you don’t have to include all our current and future IP addresses, instead, just add: “include:spf.animana.com” to the TXT-record with the SPF details. Please
The email address is already registered with another account which is not a part of this organization.
I am getting this error while i am trying to info alias with smsgig.in making it info@smsgig.in. Please help me out with this. Thank you.
SPF notification despite correct configuration
Good morning, I have the domain name @thelondoncatclinic.co.uk. We use a practice management system that sends emails from our Zoho accounts but a lot of these are ending up in SPAM. We contacted the PMS company and they have told us has told us to update our SPF records like this add in include:spf.animana.com into the text record. Please note: Its only possible to add one TXT record within a DNS. If there is already a SPF record added to the DNS, please add Animana as the following: “v=spf1 a mx
User Modification
Hi , I'm the admin user i need to delete previous employee mail account and recreate new employee mail account. User button misplace from my control panel please suggest a sollution. Thanks
Transfer Domains for another host provider
How to transfer my domain for another provider?
Can't receive some emails
Hello, I have followed the instruction and add MX records to my bluehost domain. It's ony receiving emails from some certain email like hotmail or zoho mail. Mostly Google mail bounced back. Could you please provide a way to fix this? Thank you!
cannot get email on iphone
Followed instructions to setup mail on my iphone. It appears that I can send mail but not receive it. I get the error "Cannot Get Mail [account name] is currently unavailable". My email is webmaster@alltheguides.com. Also, is it possible for me to setup a link to send to people so they can setup their own accounts/passwords, or do I have to make each account @alltheguides? If I have to make their accounts, how can they change their password later? Thank you!
Not able to add domain "www.estacionamientoalzamora.tk" Error
The error shown in the screen goes as " This Operation has been restricted. Please contact support-as@zohocorp.com for further details". Please help i need a corporate mail, for this the domain "www.estacionamientoalzamora.tk" needs to be registered. Thanks. Luis Rivera.
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
I have purchased "@secretsleepers.us" and am trying to link email to it, but keep getting this error message. Then, when I try to add an email address, it keeps marking it as spam. I'm trying to register a business with Zoho and plan on putting considerable money into this, but if this keeps up, I'm most certainly not having any business with Zoho as Zoho seems hellbent on running me off. Any help would be appreciated.
Emails not get received.
Email are not get received. And error at sender end is: "550 Please turn on SMTP Authentication in your mail client. mail-lf0-f46.google.com[209.85.215.46]:37313 is not permitted to relay through this server without authentication." My Domain is janelaaj.clinic. mx value is configured as instructed by zoho documentation. I don't know why I cant get an email. No problem is sending mail. Problem is at receiving end when I send mail from my alternative account its not get received in my account and
Admin Removing Super Admin
Hello there, Recently I made another user as admin to manage other emails in my absence. However, as a super admin, I found out that this admin can change my own (super admin) email password - thus controlling everything. I think this shouldn't be allowed to admins to change super admin's email passwords. Please let me know how can I keep control over this while admin can manage only users, not the super admin. I'd appreciate immediate responses. Thanks. Dk
I can't receive mails from gmail.com
I can send and receive e-mails from different service, but with gmail.com don't receive, Can anyone help me please? domain: transquirarte.com.mx mx records: mx.zoho.com 10 mx2.zoho.com 20 mx3.zoho.com 50
How do I cancel my account? All the instructions are out of date!
All the instructions to cancel an account are out of date on Zoho's help pages (I have a free Mail account and I transferred my domain over). First, when I go to "Settings," and then "Close Account," I get an error message saying that: "You are an administrator of your organization : "[mydomain]" . You should cancel your organization from Business , before closing your account." So I click on the "Business" link which literally just takes me to my mailbox. Then when I go to the Mail Control Panel,
Import emails from Mail for Macbook
Hello, I ned to now how can I do import my emails from client server MAIL from Mac. All the best!
How do you change super admin default email?
I made a mistake when I created the email for the first time as the super admin. I used myname@gmail.com and also all@mydomain.com but now I want to use myname@mydomain.com as the super admin so I can use all@mydomain.com for other things. How do I do that? Is that possible to switch? I do not see the option to change the default email away from all@mydomain.com. :( Please advise. I appreciate your help on this. Thank you.
Still waiting for you to verify my domain
I have setup everything correctly under GoDaddy DNS server per your instruction. I even removed and readd the domain under my account here and it is still saying verify my domain. The domain is twiloskatecorner.com Anything else I can do to speed this up? Your help is appreciated. Thank you.
Emails sent are identified as spam at recipient's end (Gmail)
Hi, My emails from zoho mail via ad***@a******ns.com are going to spam if the recipient account is in gmail , I have already sent an email regarding this on support@zohomail.com . I have configured SPF and DKIM. Please escalate this issue as this is highly inconvenient . Also attaching the header of spammed message from gmail.
if i purchase pro /enterprise package
Hello i am palash paul , if i purchase pro /enterprise package . how many domain i park here & how many email i create individuals domain
Por favor o email bruno@soldaminas.com.br foi bloqueado, podem desbloquear por favor
Mensagem ao tentar enviar um email : Não foi possível enviar a mensagem;Razão:550 5.4.6 Unusual sending activity detected. Please try after sometime. Learn more. Tentei desbloquear pelo link UnlockeMe, mas não desbloqueia, eu não sei qual foi a razão do bloqueio, não deu para entender realmente o que aconteceu. Poderiam desbloquear o email bruno@soldaminas.com.br por favor.
SPAM SPAM SPAM
I have never had an email provider that is so bad at stopping the spam into my inbox. It is the worst spam filtering I have ever seen. Every day I get up to 20 emails from domains @mail.ru and @yandex.com. I have tried everything to stop them coming through but nothing works. I get an additional 50 more spam items per day which I have to manually remove. These offer sex, viagra, drugs, money laundering and heaps more. HOW CAN THESE EMAILS BE GETTING THROUGH?? Zoho Mail doesnt even have a filter
Can't add User. Goes to invited list. Urgent help seeked.
hi i am unable to add a user. i have added four users but whenever i try to add kiran.yadav@jeewanpublicschool.org, it says that the user is already invited. but whenever i go to to the list of invitations, it shows the said user as PENDING invitation. i deleted the invitation and tried numerous times but could not succeed. Moreover, i am using cPanel server. My control panel is prompting me to configure the SPF and DKIM but i do not know the process as it is not elaborated for cPanel online. kindly
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