When will you finally review your account blocking policy? LOOK at this forum!
30% of the threads on this forum for at least the last four months have been because you have blocked people's email accounts. In almost every case, the reason has not been any abuse of your system or spamming. It has been ordinary levels of usage but which are punished by your ridiculously conservative restrictions. For example: you block accounts for sending to more than 50 people whereas even Salesforce allows up to 200 recipients. And today you blocked my account because i scrolled through 15
Mail Blocked
Hi my email is blocked could you unblock it for me please. My address is damalee.davidson@@nucsja.com
msync.zoho.com having issues?
Nothing's changed on my end, but from about 8.31am EST today, my iPhone claims that the username or password is not correct when trying to check for mail. It is correct because I haven't changed anything and I am getting email on my computer's mail client and can log into webmail ok. Are there authentication issues with the msync server currently? Thanks
Paid user paying $3/mth for 5Gb. How do I upgrade to new deal of $2.50/mth for 10Gb?
I can't believe I even have to ask this question. You have repeatedly blocked my mail account because I have slipped over the 5Gb storage limit, and now when I'm just clicking around I see that new users not only pay less but get more storage than your established customers. So to confirm, you have blocked my account even though I am paying more than a brand new customer who is using more storage space than me? Is this really the case?
Cannot download new emails in inbox on iOS
Starting yesterday, new emails no longer appear in my inbox on my iPhone or iPad. I can navigate to other folders (sent, trash, spam, etc.) and download messages from there. I can also access new messages in my inbox with Apple Mail on the desktop or Zoho web mail. However, when I open my inbox on an iOS device, I briefly see "Downloading 1 of X", where X is the number of new messages in my inbox, but nothing is ever downloaded. I don't have this problem with any of my other email accounts on the
Unlinking Email and CRM Accounts
Hello, I hope someone can help, I need to separate my zoho email and CRM accounts. Although they both have different emails they are linked. How do i separate? Many Thanks
outgoing mail blocked.
Outgoing mail blocked. Please help to unblock. thanks.
Error 553 Relaying disallowed
I'm getting this error when trying to send emails from an external program. I checked the authentication data and all are correct.
Using pop account to send mails (SMTP not working)
Hello, I use Zoho to send mails from my own domain. Now I have added my pop account to send mails from my private adress and use one inbox. Receiving mails going well. If I want to send an e-mail trough the smtp server of my provider (Ziggo, Netherlands) I get an error. . I get the message "if you use port 587 you need to login" (not the exact message, translated from Dutch). I am sure I logged in with the correct username and password. If I use zoho smtp, I get the email from mymail@home.nl behalf
Outgoing EMails Blocked
I am receiving this message: Your Outgoing has been blocked and you will be unable to send emails. Can somebody please help me? Sam
sync contacts and calendar with android
I am trying to set up my Android (LG Nexus) with zoho using the corporate email option so that I can get contacts and calendar functionality. I have followed instructions to set this up but fails during setup. "Cannot connect to server error" I have tried every setting from Domain\name to \name, enabled/disabled options and still nothing. So, I hope someone here can help, because if I can't get what would seem like basic integration in today's time working, then I will have to go back to google.
Creating new Workspace it says "This feature is available only with our Premium and Standard plans. Please upgrade your account."
I already have a Standard plan, what it doesnt allow me? Thanks!
Problem migrating emails from Gmail
I've tried both IMAP and POP migration from my gmail account, although everything seems set up ok, and I get an email telling me migration has happened, no emails show up. When I click on the 'more info' button during a migration it tells me there is no data in my gmail account. Any ideas? Andy
Where did the Search function and Access to Workspace go when attaching Zoho Docs to an email
My organization keeps all doc on Zoho Docs Workspace and now I cannot access Workspace when attaching a document in my Zoho Mail. BIG PROBLEM! Thank you for a solution Nolan
RespondCode 451
Can anyone the me what this means? I have been trying to send emails to one of our other servers not hosted on Zoho and I get the following bounce-back. ----- The following addresses had fatal errors ----- [Status: Error, Address: <myemailnamehere@cranberrygraphics.com>, ResponseCode 451, stray newline detected. seehttp://cr.yp.to/docs/smtplf.html] Message will be retried for 4 more day(s) I took my email name off but anything I send to this domain errors out. Why? It is setup as a pop account
Can you unblock my account?
If I just waited until tomorrow, would it unblock automatically?
Mail Storage - reallocate
Can I reallocate the mail storage amongst the users? currently it is only 5GB per user but some users use more and some less. can I reallocate so that it is not evenly distributed as 5GB per user?
Are e-mails I send with the e-mail add-on in ZOHO encrypted?
Hello, I have a question in regards the encryption when using the Zoho e-mail add-on. I have my company e-mail account registered with a third party provider, which I then access in your CRM. It works wonderfully, I am just wondering if the mails I send from within ZOHO are encrypted or not. When configurating this account in ZOHO, there is the option to activate SSL. Is it enough to just set the flag to activate it or will I need to have an SSL activated also with the third party provider? Also,
Multiple sent mail
I am using Outlook/ POP3 and encountered the following: 1. When I look my sent mails through the web I can see them duplicated 2 or 3 times. 2. Though I set messages to 'remain on server' as I use 2-3 different laptops, the sent mail is not fetched via POP3. To be honest, Gmail does fetch sent mails as well as everything else (apart from spam) and I switched to Zoho because of it. I got tired of donwloading my sent mails 2-3 times on each laptop!. So my questions: 1. How can I stop sent mail duplication?
Importing emails from outlook
If we switch to Zoho mail (hosted), will we be able to import emails stored on individual PC's in Outlook to Zoho mail? Will the tree structures the users have set up be imported? If the tree structure is maintained, and IMAP is used, will the tree structrue show up on mobile devices? (Ipad, Iphone and android phone) Thanks
No outgoing mail!
Please help, I cannot send any emails. Kon geen verbinding maken met SMTP-server:smtpout.mail.zoho.com Reden:authenticatie mislukt:554 5.1.8 Sender Address Blocked
Option to reorganize columns & column 'label' as text
Hello, I hope not only me would benefit from he option to be able to switch and reorganize columns (from, subject, date, .. ) as well as their width. & I would really appreciate the option to see label name in the column, not only the color dot. This way I could add a note to an email (typing it in label) and don't have to open the email and read it once again to see why I've postponed it. What do you think? Thank you very much, Jan Skacel
Can't send outgoing mails from my mail account
Hi, My outgoing mails have been barred. Kindly re-enable my outgoing mails. Thanks.
Hotmail link broken to import contacts.
When trying to import contacts from my Hotmail account I found that the link was broken. Can you correct and let me know please?
Can I access emails from my smartphone?
Can I access my Zoho business emails of my own business domain to be accessed directly from smartphone just like gmail or yahoo accounts? If yes, how? This way I can get notified automatically when there is a new email to my business domain. Thanks for the help
Importing emails from talk21
I have just opened my first zoho email account. I have used talk21 (a BT Yahoo! service) since the very beginning of email and have 18 years of lovingly filed emails. These will all be lost in around two weeks time as talk21 will no longer be supported. I urgently need to import a large number of emails from my talk21 account to my zoho account. Can you send instructions on how to do this, please?
How to delete my account (admin password problems)?
For deleting my account I need to delete the domains I've verified. And for deleting the only domain I verified I need an admin password. Something which I haven't ever set. How do I delete my account?
How to upgrade from lite to business
How can I upgrade from the lite version to the business version?
Multiple domains, mailboxes, aliases and working with POP3
Hi, I'm a freelance professional with multiple domains and multiple mailboxes in each domain. For example: mailboxA1@domainA.com mailboxA2@domainA.com mailboxB1@domainB.com mailboxB2@domainB.com I've signed for the Lite plan, but I've seen that to be able to manage multiple domains I need the Standard plan. However, my question is regarding aliases and Pop. I want to manage all that mailboxes from all my different domains from a single zoho account (I don't want to log-in/out periodically to check
Fetched email in IMAP structure
Hi, I have a problem with the External POP3 emails. In particular the worst thing is that all the "external POP" folder structure is fully unaccessible from mail client via IMAP, so all the email fetched are unaccessible via email client (Thunderbird) in IMAP (I think but I'm not sure that the same is for POP3). Can you say me something about this? Thanks so much! In addition to this problem, there is the fact that adding an external POP3 account is like to have a "relly" separate section for that
IMAP ACCOUNT ACCESS PROBLEM Takes a long time to fetch emails.
Hi, I have a problem both OSX mail and Opera Mail (PC) where it takes a long time to fetch zoho mail via IMAP. What is the issue here? Thanks,
Request to undelete my email
Hi, May I request to undelete my email that I deleted in the trash can that I recently deleted Or just recover all. I'll find it myself. Thank You. (I also made a request through support, but it said I submitted a feedback? Got confused so I asked here instead.)
All users missing and no longer a paid account
Please provide guidance. I see that the paid account I have is no longer there and all of the users are no longer listed. Why?
Can I have different labels with different colors?
I just created 2 labels for incoming messages from my other email addresses. Both labels are yellow. Is there a way to customize that? Thanks.
Email Aliases with Lite plan
I currently have my own domain that is already registered with another company. I would like to use this domain to sign up for the Zoho Lite plan, but first I need to know if I will be able to create email aliases. Is this possible with Zoho Lite, or are email aliases reserved for the Standard 10GB or Standard 15GB plans?
Zoho Mail: Cursor Problem
Hi, Each time I select emails to delete or to move to a different folder, I'm immediately dropped to the bottom of the screen and have to scroll back up to the email I selected. I select a second or third or fourth email etc., and after each time, I'm dropped to the bottom of the screen and have to scroll back up. It's very time consuming. Also, when I do have emails selected and go up to click on the Delete Box, the letters in the Delete Box disappear one at a time, each time I click on it.
Unable to receive incoming emails.
Hi all. I am unable to receive any in coming emails. I am however able to send email successfully from the account. Can anyone help? Bw, Simon
saml signature validation failed
Hello, Just wondering how do I start troubleshooting the following error: Signature validation failed. The Possible reasons could be : 1. It is possible that you typed the address incorrectly. 2. The URL may be invalid. I'm using OneLogin as my IdP, have uploaded my publickey (as opposed to x509 certificate) to my zoho saml config in the control panel. When accessing my zoho mail, it will redirect to my onelogin portal where i authenticate successfully, but the response back to zoho gives me the
Email attachments not working.
Is any one else having trouble with attachments to emails coming up as 0kb? The first attachment goes on fine but the rest are 0. These are all the same things we have sent before and no matter how we change it it does not work.
Relaying Error
The domain is setup for mail hosting. The SMTP settings are correct I have correctly setup MX Records.
Next Page