• Assistance Needed with Fetching Template for Candidate Submission in Zoho Recruit API

    Dear Support Team, I am facing an issue while trying to submit a candidate to a job post in Zoho Recruit. Specifically, I am confused about how to fetch the available templates when submitting the candidate, as I keep getting an invalid template ID error.
  • Zohoassist unattended not working with Ubuntu

    We have a Intel NUC device running Ubuntu version 22.04.5 LTS. We installed Zohoassist unattended using the CLI commands. We are able to see the device on the Zoho assist portal. But the status of the device is hoping between Join and connect. Once we
  • Reached limit in deleting contacts

    Hi, when we try to delete contacts from our account we receive this "You've reached the maximum limit to delete contacts. To delete more, email to our support at support@zohocampaigns.com." What can we do? Thank you,
  • Copy + Pasting text on mobile causes the same text on desktop to have extra line spacing

    I noticed this problem only started to occur recently. As the title says, whenever I copy and paste lines of text onto mobile, it's all normal on that, but when I check that same text on desktop, suddenly all the lines get an additional line added, causing
  • Zoho One is now forcing me to use the Zoho One Dashboard

    Whenever we open an application, Zoho One is now forcing us to use the Zoho One dashboard. We find that this takes longer to load a webpage and is slowing down our productivity. Has anyone been able to disable this? If not, can we opt in/out of this
  • Contact lookup

    Hello I created a custom Module in ZOHO CRM with a lookup field for Accounts and lookup field for a contact On Mobile app it's like impossible to select the contact on the selected Account. In other words: you see ALL the contacts in the CRM and not just
  • i cant find my spreadsheet data

    i cant find my spreadsheet data on zofo sheet
  • Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts"

    I'm getting the following error message "Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts" My username is gabe_emb and the email that has been blocked is gabe@emerchantbroker.com.
  • Can't use any other mail client than Zoho App on android

    Hi, I can't access to my mail box on zoho any other way than with the android app (or of course the web client). I already disabled the multi-passage security and I have veridied that it is disabled, in fact if I log in with a new browser I can access
  • Deletet user now i cant use the E-mail

    HI. I deleted a User with a support email. Now I want to add this e-mail to may mailbox setting/Alias Addresses. When I try to do it i get this error Email alias already exists. is the e-ail not deleted properly?
  • My public IP address is displayed in "Show Original"

    Greetings! I wanted to make sure that recipient of my emails wouldn't be able to see my IP address, so I sent an email to my account in another mail service and found that IP was perfectly visible and titled by "Received: from...". Is it possible to do
  • Unable to download or view attachment in email

    Hi, I'm having issues download or viewing file attachments. Doesn't matter witch type (jpg, pdf any).
  • Activesync not working as intended

    hello, i hope someone can help me resolve my problem with syncing. What is working: contact sync: Outlook (Desktop App) <-> Zoho No issuses with contacts Calendar: Outlook (Desktop App) -> Zoho - NEW EVENT -> not syncing Outlook (Desktop App) -> Zoho
  • How to use or understand the apple FPE sync method and Truesync Offline method?

    Hi zoho There’re two syncing method for the truesync app with apple FPE according to your new version release note. 1, The GREEN ICON - workdrive trusync 2, The CLOUD ICON - apple way sync QUESTION: How do I use them? Do I need to use them at same time?
  • 2024 Fresh Challenge : Can Send Emails But I am not Receiving emails in Zoho Account

    I am on a free plan, and I have everything well set up: I can send email, but I cannot receive email, all email sent to the account fail. Can you please help me address this
  • Activesyn not working as intended

    hello, i hope someone can help me resolve my problem with syncing. What is working: contact sync: Outlook (Desktop App) <-> Zoho No issuses with contacts Calendar: Outlook (Desktop App) -> Zoho - NEW EVENT -> not syncing Outlook (Desktop App) -> Zoho
  • Function seems not be working every time lately

    Hi there, Last june I created a workflow with a function that works like this: as a new deal record is generated, the deal name field is automatically renamed so that it starts with a code that comes from another number field (Serial Number) that is automatically
  • I will kill myself

    I spend almost a hour trying to figure out why nothing changes and re-running my code. It`s looks like a meme, for real. ✅ Error Successful ✅
  • After 3 lines in my answer in a Zoho learn quiz, i can't use the space bar

    After 3 lines in my answer in a Zoho learn quiz, I can't seem to be able to put a space between my words, if I write for a while it comes back on, and later on it stops again. It isn't just with me, it happens with other coworkers I have
  • UK Barclays bank not getting feeds again

    Since 26/07/24 balances are updated but no new transactions coming through ! I've tried deactivating & reactivating, also configuring excluded by "No thanks, I'll do it myself" - still no joy !
  • Not displayed as PDF

    Hello everyone, I have a problem, I have a connection from CRM to bring me the PDF file but in the template of my Creator app, it only shows me the name, I want a link or to bring me the file. is displayed as text How do I do it?
  • email attachments in crm

    Hi intially thought it was a workdrive issue but when we try to add an attachment to an invoice email from CRM-books we get this message. The file is not to big and we are confused. The request could not be authenticated as the authentication value you
  • Need help creating workflow

    I have 3 forms: Add_Property Add_Job Bulk_Scheduler When I submit the Bulk_Scheduler form, I want a workflow to loop through the Add_Property submissions and find any that match the parameters submitted with the Bulk_Scheduler inputs. For each record
  • Unable to create again previously deleted email.

    Hi, I am trying to create mail account sales@zerosec.in which i have deleted two days back. But it always says "Given email-Id already exists.". Thanks
  • Mailbox delivery restricted by policy error

    We're not receiving any email on our account. Getting this error message: 452 <shop@copymade.com> Mailbox delivery restricted by policy error Final-Recipient: rfc822; shop@copymade.com Action: delayed Status: 4.0.0 Remote-MTA: dns; mx.zoho.com . (216.52.72.121,
  • Unable to post to Instagram

    Hello again! My team and I scheduled some trial posts to be published onto Instagram. We created them and scheduled them, however, when the time came for them to be published, they were never published and I am unable to find them in the failed posts
  • ubuntu desktop mail fail on start

    Hi, I'm getting some errors: $ ./zoho-mail-desktop-lite-x64-v1.6.3.AppImage [31032:0905/021742.360991:FATAL:setuid_sandbox_host.cc(158)] The SUID sandbox helper binary was found, but is not configured correctly. Rather than run without sandboxing I'm
  • Bigin stops syncing with Google Calendar

    Hi there, I am having the an issue with the sync feature of Bigin Events and Google Calendar.  It constantly stops syncing. Each time it stops syncing I have to disconnect the calendar through intergrations and then re connect it. As you can imagine this
  • Zoho Writer "deleting" pages and then slowly readding them, during which there is considerable lag.

    So, when I'm writing using the Writer, sometimes I notice the page count start to slowly drop around 1 page a second before getting to around 430 pages. Then, as soon as it hits that, it immediately starts to reload the pages back to the normal amount,
  • zoho crm lead status changed by itself

    something weird here, some leads in zoho crm status changed automatically without any change by me, i updated the lead status as a contact but after some time i checked it and i saw it had changed to junk or something else. any suggestions?
  • Connected Payment Gateways

    Hello, I'm trying to switch our current Stripe payment gateway to a new Stripe account, but I'm encountering an issue. Whenever I attempt to remove the old Stripe payment gateway, I receive a notification that says, "Settings cannot be cleared as one
  • Bank Feeds option not showing - Zoho Books Australia

    Hi there, I've added my Westpac bank account to Zoho Books, however there is no option to be able to connect the bank feed for the account? Help! Thank you :)
  • Zoho Workflow Rules triggers not working as expected for updates to contacts from a Prospect page

    On the Zoho website, I have set up automation rules that trigger whenever a Client Prospect is created or edited, to send the data down to my own service for processing. However, I am seeing that when I add/remove a contact to the prospect, the automation
  • Current Job Title not extracted

    Hello, When clicking on the extension while on Linkedin, the current Job Title is not getting filled. The Resume Parser Mapping seems to be set correctly though: Many thanks in advance.
  • Introduce Tagging in Pictures | Zoho Social

    Zoho Social is a fantastic social media management tool. We use it in our organization, Encaptechno. I want to request a feature where we can tag people in images directly from Zoho Social, just like in the text/ caption of the social media post. If we
  • How to change those 3 horrible Zoho Sign signature fonts ?

    Hi guys, As stated in the title, I try to change the 3 horrible Zoho Sign signature fonts : Zoho Sign Default Fonts If anyone could explain how to change those default fonts, that would be highly appreciated. Regards,
  • Changing the ownership of the zoho sheet

    In zoho sheet there is no option for the super admin to change the ownership of the zoho sheet if that sheet has created by different user in the organization. Recently one of our employee has left the organization and she has created some client working
  • Can we get all ticket list without limitation using zoho api once?

    Hi support team. I'm using zoho api nowadays. I have a question. I'm trying to get all tickets using api. But I noticed the api that get ticket list has a limit. The limit is 100. I don't wanna call lots of times to get all ticket list. It takes much
  • Mail Merge

    I am about to give up on Zoho all together. Something as simple as mail merge is making me pull my hair out. I have created 2 templates 2 different ways. One was through Zoho Writer and another.... I don't even know what it was called, but it was a pain
  • Evaluation of workload and complete data transfer

    Hello, not all comments on our posts are transferred to Zoho Social and if they are, not all of them are converted into tickets. Basically, it seems that the API between Zoho and Meta is not working smoothly. Even if all comments ended up in Social, we
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