E-Invoicing in Belgium with Zoho Billing

Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. Invoices and credits notes must be exchanged in a prescribed digital format.

How E-Invoicing works   

Belgium's e-invoicing system runs through the Peppol (Pan-European Public Procurement Online) network, a secure digital framework that allows businesses to exchange invoices and credit notes electronically through certified Access Points.

Every transaction sent through Peppol follows the EN 16931 structure and is formatted according to Peppol BIS 3.0 (UBL), a standardised XML layout. Once validated, the network facilitates the document transmission from the seller's access point to the buyer's access point.

Products Supported  

E-Invoicing will be supported in Zoho Books, Zoho Billing and Zoho Inventory.  

How Zoho Billing Handles Belgium e-Invoicing     

Zoho Billing aligns your invoicing and billing workflow with Belgium's structured e-invoicing model. Storecove acts as the certified Peppol Access Point, handling the secure transfer of transactions between Zoho Billing and your customer's accounting software in accordance with Belgium's e-invoicing.

Supported Functionalities in Zoho Billing

Zoho Billing supports:

• Sending of outgoing invoices and credit notes through Peppol.

• Sending of transaction PDF through Peppol network.

• Invoices

• Credit Note

• Sending Reference fields.

• Order Reference

• Project Reference

• Payment Reference (Supported Payment modes: Cash, Checks, Card)

• Monitoring and filter real time transaction status with predefined filters.

• Yet to Push

• Pushed

• Failed

• Accepted

• Rejected

• Fetch customer name and address details using their VAT ID.

• Automatically push recurring and subscription invoices to Peppol.

• Bulk push invoices and credit notes.

• Cross border transaction support.

• Availability of UUID in export

• Availability of e-invoice transaction status in webhook and custom functions.

• Map existing Custom Field to Tax Registration Number field.

• Map Tax Registration Number field to CRM field.

Modes of Transaction Communication

Since not all our users will be on Peppol just yet, here is how Zoho Billing will handle invoicing and communication.

When transactions are created, they can be communicated to customers through the following modes:

Type of Businesses supported in Zoho Billing	Mode of Communication in Zoho Billing
VAT Registered & On Peppol Network	Peppol & Email
VAT Registered & Not on Peppol Network	Email Only
Unregistered/B2C	Email Only

 

Features Not Yet Supported

Today the apps do not support the below functionalities yet.

• Additional Payment Reference Field: Credit & debit transfer, ACH Direct debit.

• Support for additional attachments.

• Supporting businesses that are registered in Peppol with different legal identifier; for example - 0088:5412345000013 , 9925:BE0123456789 , 0208:0123456789 .

These are features we're working on and will be released shortly. We will update you as and when we update these.

 Enabling E-Invoicing in your Zoho Billing organization 

• All new paid organization created (with Business Location as Belgium) will automatically have access to the new e-invoicing functionalities.

• Existing paid organization will find an in-app banner notification inside your organization.

• Enable E-Invoice: Once you click on 'enable e-invoice' in the banner, we will enable the necessary fields (VAT Registration Number in Tax Settings and Tax Registration Number in your Customer Module) in your organization.

• VAT ID Matching: The wizard will then guide you to map the above created new fields with any existing field used by you in your organization for recording such information. 

 Refer the video to know how to enable e-invoicing in your Zoho Billing organization. 

For users using Zoho CRM-Zoho Billing

If you've enabled Zoho CRM and Zoho Billing integration, please follow the below instructions to map fields.

1. Edit the configuration in Zoho Billing - Zoho CRM integration in Settings.

2. Re-map the fields you're currently using to capture VAT Registration Number and Tax Registration Number with the newly added Custom Fields introduced here.

3. Once saved, the data captured in Zoho CRM will then be mapped to the new custom field created in Zoho Billing.

 Follow the steps in this video to setup the field mapping between Zoho CRM and Zoho Billing

Test features before opening up live in your organization?

If you want to test the features in a Sandbox environment before enabling them live in your organization, please create a test organization in Zoho Billing and reach out to us. We will enable the necessary settings from our end.

Here is a detailed help document which provides instructions on how to setup e-invoicing in Zoho Billing. 

Pricing

Zoho Billing includes support for up to 1,000 send transactions in its paid plans. Once you cross 1000 transactions, you can purchase an add-on that provides 500 additional transactions for €15.

Need Help?

If you have questions related to e-Invocing or need help with setting it up in Zoho Billing,  reach out to us through the comment section below or drop an email to support@eu.zohobilling.com. Our team will be glad to assist.

 

• Topic Participants

• Hari Hara Sudhan. S

  

• Flor

• Bart de Hoon

• Sticky Posts

• What's New in Zoho Billing - February 2024

  Hello everyone, We are excited to share the first set of updates for Zoho Billing in 2024. Read along to know more about a wide range of updates, from the Aging Summary in customer statements to Apple Pay support in Stripe. One-Time Invoice with Plans

• Zoho Finance Workshop 2023 is coming to the USA. Get exclusive training on Zoho Finance apps, one-on-ones, and more.

  Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,

• Zoho Subscriptions wins IDC's 2020 SaaS CSAT Award for Subscription Billing

  Dear customers, We're excited to share that Zoho Subscriptions has won IDC's 2020 SaaS Customer Satisfaction Award! As a team, we cherish each and every milestone with our customer community. And this particular award, focusing on customer satisfaction,

• Introducing: SMS notifications via Zoho Subscriptions

  Dear customers, We hope you are doing well! We are happy to announce that you can now send SMS notifications to your customers right from Zoho Subscriptions. To facilitate this, we've integrated with Twilio, a leader in the business communication space.

• What's new this December in Zoho Subscriptions

  The year is almost over and we here at Zoho Subscriptions have released new features and updates on the month of November. Let's take a look at the features we have worked on in the past month. Zendesk Integration The Zoho Subscriptions app for Zendesk allows your customer support executive to access customer details in an instant. You will be able to view the customer information from Zoho Subscriptions right from your ticket view. On enabling the integration, you will be able to: Get your customer

• Recent Topics

• Allow Global Admin to access/edit all forms without changing owners

  Hi there, Please consider adding a feature where the Global Admin of the account an automatically access/edit any form in the Company Account. I'm the Global Admin on our Zoho One plan, and we have multiple users that use/create forms. But for me to access

• ERROR: "Please enter a valid Phone"

  WHAT IS THE PHONE FORMAT? There is nothing ANYWHERE to define the format. At least the error should either show the correct format or provide a link to the help file I enter a valid phone number in as many formats as I can think of and none of them allow me to save the number to CRM Nothing works! No matter what format I enter I keep getting a red error "Please enter a valid Phone" The international format for MY mobile is +61414652366 (or +61 414 652 366) Local format is 0414652366 I call all over

• Introducing Zoho Sprints 3.0

  Zoho Sprints is consistently evolving in steady increments. The introduction of the latest version, with its enterprise level solutions, brings to you advanced capabilities that propel your agile efforts in the right direction. Here's a quick glimpse

• Transaction Rules & Customer Payments

  So I have a situation as follows. We have many clients who are all invoiced on the 1st of each month on a recurring invoice for 1 of 10 plans. This means that almost all payment dates are the same (some people pay late) and that a lot of the amounts are

• Customize Sign-out Button

  Are there some url parameters I can use to make a form button sign-out the user from the app? The sign-out link on the top right is small. Here's and example of the url for the top right sign-out: https://creator.zoho.com/logoutpage.jsp?sharedBy=niskypto&appID=212085000006568003&appLinkName=MYAPP&signOutUrl=niskypto/MYAPP/view-login/SOMEPAGE Note: In my account, the sign-out is set to redirect users to my website. Can I also override this with some url parameters? John M. Whitney

• Please can the open tasks be shown in each customer account at the top.

  Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature

• Tip #65 - Exploring Technician Console: Short Keys - 'Insider Insights'

  Hello Zoho Assist Community! Have you ever been in the middle of a remote support session, trying to pass a key combination onto the remote machine, only to find it's reflecting on the technician's computer. The Short Keys feature in Zoho Assist is here

• Reading from and writing to Zoho Projects Custom Module with Deluge

  Does anyone know if there is a way to read from and write to the Custom Modules that Zoho now supports. I would love to be able to loop through a set of data and create the entities I need to for this new custom module I'm looking to put together.

• Disappointment with Zoho Payments

  Dear Gowdhaman, I am writing to inform you that I am removing Zoho Payments from my website. I cannot continue to disappoint my customers due to the lack of UPI support, as has been the case with my experience so far. Please note that the 0.5% transaction

• Evolução do modelo de ambientes: Dev, Homologação e Produção com pacotes versionados

  Hoje o Zoho CRM já oferece Sandbox, o que é um avanço importante para organizações que trabalham com customizações mais complexas. No entanto, na prática, o modelo atual ainda apresenta limitações significativas quando múltiplas equipes ou consultorias

• Permissões granulares por usuário além do modelo baseado exclusivamente em perfis

  Atualmente, o modelo de segurança do Zoho CRM é fortemente baseado em perfis. Embora funcional, esse modelo apresenta limitações quando equipes possuem variações individuais de acesso dentro do mesmo grupo operacional. Em cenários reais, é comum que usuários

• Add or update lookup field values during Blueprint transition

  Hello everyone, During blueprint transition users can add or modify the value of a lookup field. For instance, if the Tickets module includes a lookup field that connects it to records in the Assets module, agents can link the ticket to the correct asset

• Can you limit SEO penalties by delaying the appearance of a pop-up?

  Google is not keen on pop-ups and has got even less keen on them with the new Core Web Vitals updates. But I like using pop-ups. If you delay the pop-up so it only appears 10 seconds after the page loads, do you avoid Google’s penalties? 

• Adding bank details to the contact through API

  How to add bank-related information to the contact while creating it using API? The account number needs to be encrypted before sending it through API but not sure how to encrypt and get those values. Please guide me in this.

• Restrict Payment Methods

  Allow us to restrict certain payment methods specific for each customer.

• Clone Banking Transaction

  Why is there no option to CLONE a Transaction in the Banking module?? I often clone Expenses (for similar expense transactions each month) so I would also like to clone Income transactions. But there is no option in Banking to clone an existing Income

• PDF limit

  Hello everyone, We have received an e-mail that we have reached our PDF limit. (see screenshot) However, I cannot find any reference to a PDF limit in our tariff plan (Premium). (see screenshot). What is the maximum number of PDFs that can be generated

• How can I see content of system generated mails from zBooks?

  System generated mails for offers or invices appear in the mail tab of the designated customer. How can I view the content? It also doesn't appear in zMail sent folder.

• Credit Card Pre-Authorization with later Capture/Settlement

  We really enjoy the convenience of being able to pay off a customer's invoice using our Auth.Net integration with Zoho Books. Unfortunately, we can only take advantage of this feature with a small percentage of our customers as it leaves a gaping hole

• Zoho Projects and CRM Integration in Analytics

  Hi Team, In Zoho CRM, I’ve integrated CRM with Zoho Projects and associated a project within the CRM. The integration is visible under the Deals module. However, I’m unable to find this data in Zoho Analytics. Does anyone know where this information is

• Accessibility in Zoho CRM: Not just a feature—a way to empower

  For instructions on setting up these controls, please check this help document: Configuring accessibility controls. Hello everyone, Today (December 3, 2024), on the International Day of Persons with Disabilities, we begin our journey towards a CRM that

• Automation Series #1: Round Robin vs Direct Assignment in Zoho Desk

  Direct Assignment vs Round Robin: Choosing the right routing method in Zoho Desk This post is part of the "Desk Automation Series," Chapter 1. Through this series, we will help you choose the right automation type in Zoho Desk by comparing commonly confused

• Invalid tax authority ID.

  How do I correct this ?

• Pay Pal Paylater button

  I am testing the paypal setup to have my customers pay invoices with paypal and credit cards. But it seems to have two options. Paypal and Pay later. I don't want my customers access to pay later feature. How can I turn that part off.. My other integration

• Zoho Workshops are coming to the Netherlands - Join us on 14-16 April in Amsterdam!

  Dear Zoho Community Members, After succesful recent editions in the UK and Scandinavia, we’re pleased to invite you to the upcoming Zoho Benelux Workshop 2026, taking place 14–16 April 2026 in Amsterdam. This three-day, in-person event at the Park Plaza

• How to install Widget in inventory module

  Hi， I am trying to install a app into Sales Order Module related list, however there is no button allow me to do that. May I ask how to install widget to inventory module related list?

• Sub form auto field population based on parent form

  I have a parent form called "Sites" with a text field called "Site". I have a subform called "Design Comments" (actual form name "Review Comments") with a lookup field name "Sites1" that looks up from the Sites form. I want the Sites1 lookup field to

• Building Toppings #7 - Using schedules and workflow functions

  Hello Biginners, In our previous forum post, we explored install and uninstall actions and learned how to trigger custom logic the moment a topping is added or removed from an organization. In this post, we'll look at how to automate actions during regular,

• Simplify scripting with Zia assistant bot

  Hello everyone, Building automation using Deluge custom functions gives users flexibility and control. Traditionally, creating these functions required writing scripts, testing the logic, and validating the configuration before using it. With Zia assistant

• Zoho Sprints iOS app update: Global view, screen capture control, file encryption, tags enhancement

  Hello everyone! We are excited to introduce new features in the latest version(v2.1) of the Zoho Sprints iOS app update. Let’s take a quick look at what’s new. 1. Global view Global view brings all your project items into one centralised space. You can

• Resource Management System built using Zoho CRM, Creator, Projects, and People:

  In a Resource Management System built using Zoho CRM, Creator, Projects, and People: CRM Deal Closed → Creator Allocation Engine → Zoho Projects Task Assignment What is the recommended architecture to handle dynamic reassignment when: an employee goes

• Request to Remove LinkedIn Verification from My Emai

  I would like to submit a complaint regarding my Zoho Mail account. I previously used this email address to verify a LinkedIn account, but that LinkedIn account has now been closed. I need to remove or cancel the verification associated with the closed

• Pin multiple columns and adjust column widths in CRM subforms

  Hello all, Subforms act as secondary forms or tables in which you can associate multiple line items to a primary record and thereby ensure more structured and comprehensive data organization. We've made some recent enhancements to subforms. Here's what's

• Removing To or CC Addresses from Desk Ticket

  I was hoping i could find a way to remove unnecessary email addresses from tickets submitted via email. For example, a customer may email the support address AND others who are in the helpdesk notification group, in either the TO or CC address. This results

• From Zoho CRM to Paper : Design & Print Data Directly using Canvas Print View

  Hello Everyone, We are excited to announce a new addition to your Canvas in Zoho CRM - Print View. Canvas print view helps you transform your custom CRM layouts into print-ready documents, so you can bring your digital data to the physical world with

• Announcing Kiosk 1.1 - Customize screen titles, configure new fields & actions, use values from your Kiosk to update fields, and more.

  Hello all We are back again with more enhancements to Kiosk. So what's new? Enhancements made to the Components Add titles for your Kiosk screens and adjust its width to suit your viewing preferences. Three new fields can be added to your screen: Percentage,

• CRM Percent custom fields: When will it show the % symbol and behave like %?

  1. Actually Percent custom fields fail to show the % symbol. 2. When in formulas Percent fields work like number: 100 x 5% = 5 ideal world 100 x 5% = 500 what happens actually 3. When importing Percent fields the % symbol has to be removed and the data

• Introducing Color Coding of Picklist Values

  Dear Everyone, Greetings!! Zoho CRM is uplifting the user experience. Recently, we had some notable aesthetic improvements in CRM like Kanban View UI enhancement, New List view UI enhancement, color coding of tags, and color coding of picklists in meetings.

• Where can I find the best mail backup tool for Windows?

  Later this evening I found Mail Backup Tool in google. Actually I was looking for a solution to download/save emails to my local drive. As I had plenty of important data stored in my email account. So i was not in a mood to take this thing lightly. This made me curious to found any software which can help me to backup my data to hard drive. Then I found the above application which was like a gem. A complete email backup solution for Zoho Mail, Gmail, Yahoo Mail, Office 365 and more than 40+ email

• Mailbox storage showing incorrect usage

  My mailbox shows 4.99 GB used out of 5 GB. However, actual mailbox usage is only around 394 MB. Trash and Spam are already empty. IMAP/POP is not enabled. WorkDrive is not in use. This appears to be a storage calculation issue. Please help to recalculate

• Next Page