Zoho Connect, le réseau social de Zoho pour votre entreprise

Bonjour à tous,

Dans l'article précédent, nous avons vu comment collaborer sur la gestion de projets. Dans cet article nous allons découvrir comment le réseau social de Zoho One vous donne un espace partagé pour tous les mises à jour sur les activités diverses au sein ou hors de votre organisation et bien plus encore.

Un réseau social d'entreprise est une plateforme où employés, clients, fournisseurs, partenaires, etc. peuvent poster et commenter publiquement. Cela permet une meilleure fluidité de l'information par rapport à des annonces hiérarchiques (bien que celles-ci ne soient pas exclues) et permettent surtout l'échange : comme sur tout réseau social, il est possible de répondre, donner son avis, suggérer, ou simplement faire une annonce, qu'il s'agisse de son service, d'un sujet transversal ou de l'organisation entière.

Les objectifs des réseaux sociaux d'entreprise

• Collaborer de manière transparente et transversale
  
• Innover et se fédérer
  
• Développer une connaissance collective et partagée
  
• Communiquer avec les collaborateurs externes
  
• Favoriser l'intégration des nouveaux employés
  
• Faciliter une relation directe entre les différents niveaux
  
• Créer des liens entre des employés éparpillés dans le monde entier
  

Zoho Connect- le réseau social d'entreprise de Zoho One

Notre réseau social à nous, c'est Zoho Connect : testé, approuvé (et éprouvé !) par les employés même de Zoho, il réunit bien des profils et équipes différents et compte des groupes, forums, annonces et publications de toutes natures. Vous voulez en savoir plus ?

Unifier les gens et les processus

Connect vous permet de publier des informations dans l'ensemble de l'organisation et également au sein d'un groupe dont vous faites partie. Assurez-vous que votre équipe ne manque aucune mise à jour importante en les publiant sous forme d'annonces sur le mur de l'entreprise ou du groupe. Connect vous permet de créer des groupes publics et privés pour favoriser une communication libre au sein de votre équipe, réunir toutes les informations pertinentes en un seul endroit et travailler ensemble. Les flux entraînent le partage des idées et permettent de lancer des discussions. Ils vous donnent même une vue organisée des conversations les plus pertinentes. Ainsi, vous pouvez facilement vous tenir au courant de ce qui se passe sur votre lieu de travail.

Une touche sociale à votre post.

Vous pouvez aimer, commenter et partager des posts pour que votre lieu de travail reste interactif. La mention@ vous permet d'impliquer des membres et des groupes dans des conversations privées. Les émoticônes et les GIF vont rendre votre réseau social interactif et dans l'air du temps, adapté aux nouveaux codes des réseaux sociaux.

Flux au niveau de l'organisation et au groupe

Apprentissage et développement

Zoho Connect au travers de la fonctionnalités Manuels permet de démocratiser l'apprentissage. Depuis l'onglet Manuels vous ajoutez les documents pour constituer la base de connaissances de votre équipe. Pensez-y comme à une bibliothèque en ligne dans laquelle votre équipe peut puiser en cas de besoin. Par exemple, les politiques de votre entreprise, le guide des bonnes pratiques liées au travail, la documentation des API et d'autres ressources peuvent être soigneusement documentées à l'aide d'un manuel. Ces manuels peuvent être organisés en articles et chapitres.

Manuels d'organisation ou d'équipe

Discussions sur les forums

Les forums ne sont pas morts ! Ils sont même l'endroit idéal pour trouver des solutions auprès des membres de votre organisation, mais aussi pour partager des bulletins d'information d'entreprise, des articles commerciaux et générer des discussions à ce sujet.

Les forums sont disponibles au niveau du réseau, ce qui signifie que tous les membres d'un réseau ont accès à toutes les discussions du forum.

Discussions forums

Gestion des événements

Vous pouvez créer des événements pour tous vos engagements, qu'il s'agisse d'une réunion d'équipe ou d'un rendez-vous personnel. Les événements sont disponibles au niveau du réseau, du groupe et de l'utilisateur. La création d'événements au niveau du réseau et du groupe dépend des permissions définies par les administrateurs.

Sessions Town Hall

La fonctionnalité Town Hall de Connect est un endroit où on peut lancer des sessions de questions-réponses avec l'ensemble du réseau, d'un groupe, ou des membres spécifiques autour d'un sujet. Ces "assemblées générales" offrent aux membres une plateforme pour poser des questions et obtenir des réponses directement des experts du réseau. Par exemple, l'équipe des RH peut organiser une réunion publique sur les politiques internes de l'entreprise, au cours de laquelle les employés peuvent obtenir des éclaircissements sur leurs doutes et faire part de leurs suggestions. De même, les réunions publiques peuvent être organisées sur n'importe quel sujet ; il peut simplement s'agir d'une session AMA (Ask me anything), au cours de laquelle un expert ou un responsable répond aux questions des autres membres.

Session Town Hall

Intégrations avec Zoho Connect

Zoho Connect ne connecte pas seulement les équipes d'une organisation, mais également les applications. Les intégrations avec d'autres applications vous permettent de rassembler toutes vos notifications sur une seule page et d'y accéder depuis une plateforme unique. Pour en savoir plus, visitez la page des intégrations.

N'hésitez pas à nous faire part de votre opinion en commentaire sur Zoho Connect.

L'équipe Zoho France

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