Zoho France en 2023 : rétrospective de nos activités

Zoho France en 2023 : rétrospective de nos activités



Zoho France vous propose chaque année une multitude de mises à jour, d'événements, plein d'activités et bien d'autres surprises. L'année 2023 ne fait pas exception au principe.

Webinars

Les webinaires ont toujours été l'un de nos moyens préférés pour apporter de nouvelles mises à jour, comme celle de Zoho Desk qui a eu lieu  au début de cette année. Nous continuerons d'organiser des webinaires au cours de l'année à venir pour vous tenir au courant de tous vos produits préférés, qu'ils soient nouveaux ou existants. Si vous êtes nouveau à Zoho ou si vous avez raté l'un de nos webinaires, visitez notre chaîne You Tube et vous pourrez les regarder à tout moment.

Zoholics France 2023

Cette année, Zoholics, notre conférence d'utilisateurs, a été plus complète et a duré deux jours (le 3 et le 4 octobre 2023). Organisée dans un décor industriel à l'Espace Clacquesin de Malakoff Paris, la conférence a accueilli plus de 50 présentations, 150 sessions personnalisées avec plus de 40 intervenants. Pendant ces deux jours, les participants ont échangé des idées, appris et exploré des nouveaux produits et découvert l'univers de Zoho.


Meet-ups

C'est toujours un plaisir d'interagir avec vous, et cette année, nous avons eu l'occasion de le faire de multiples fois grâce à des Meet-ups. Une série de rencontres a été organisée en France au cours du mois de mars à Paris, Nantes et Lyon sur les différents sujets comme les intégrations Zoho CRM. Si vous souhaitez participer à ces meet-ups et en être informé, inscrivez-vous à un ZUGs (Groupes d'utilisateurs)  plus proche de chez vous et suivez notre forum en ligne pour des informations régulières.


Forums Community

Nous nous assurons toujours de tenir notre communauté française au courant de tout ce qui se passe chez Zoho, des mises à jour de produits, des événements, des lancements de nouveaux produits et bien plus encore. Suivez-nous sur Zoho Community France pour rester au courant de tout ce que Zoho vous apporte tout au long de l'année.


Atelier

En juin, un atelier de deux jours a été organisé à Paris. Pendant ces deux jours, les clients ont eu l'occasion d'apprendre, de s'engager et d'avoir les mains dans les différents modules du produit. Ils ont bénéficié d'une assistance sur place de la part des équipes techniques qui avaient fait le déplacement depuis le siège technique en Inde.


Case Studies

Nous sommes ravis de la confiance et du support que vous avez partagés avec nous, surtout en faisant de Zoho une partie de votre parcours professionnel. Nous tenons à capter ce parcours mémorable et la façon dont nos produits se sont intégrés à votre système d'affaires. Nous espérons que cette collaboration se poursuivra encore longtemps et que vous nous permettrez d'immortaliser votre parcours sous forme de vidéo ou de texte.

Zoho Blog français

Nous avons également introduit le blog Zoho en français, où nous présentons les nouvelles tendances du marché, les mises à jour techniques et plus encore. N'hésitez pas à le lire et à nous faire part de vos commentaires.

Reconnaissances

Différents analystes de recherche ont classé plusieurs produits de Zoho à l'échelle mondiale. Les détails sont les suivants :

L'équipe Zoho France

    • Sticky Posts

    • Les Zoholics sont de retour !

      Bonjour à tous,  Nous avons (encore une fois) une bonne nouvelle à vous partager : nous allons enfin pouvoir nous rencontrer ! Et pas dans n'importe quel contexte, mais lors de notre conférence annuelle : les Zoholics ! Mais que sont les Zoholics me direz-vous
    • Novembre : un résumé de ce qui s'est passé le mois dernier sur Community

      Bonjour à tous,  L'année 2021 arrive presque à sa fin, mais nous continuons à avoir de nombreuses actualités à vous partager. En voici un résumé ! Nous avons eu notre première session "Ask The Experts" sur notre nouvelle version Zoho One 2021 et vous
    • Août : Un résumé de ce qui s'est passé le mois dernier sur Community

      Bonjour à tous, Et bonne rentrée ! Comme chaque mois voici un résumé de ce qui s'est passé sur Community et dans l'actualité de Zoho en général. La grande nouvelle de mois d'Août est l'arrivée de la fonction Canvas : le premier studio de conception pour
    • Juillet : Un résumé de ce qui s'est passé le mois dernier sur Community

      Bonjour à tous, Le premier mois de l'été se termine, et si certain profitent d'un repos bien mérité, sur Community on continue à en apprendre toujours plus sur nos produits Zoho. Notre série sur Zoho CRM se réinvente avec la découverte de notre fonction
    • Community Digest - Résumé de mai 2021

      Bonjour à tous, Que s'est il passé en Mai sur notre page Community France ? En plus de nos articles Trucs et Astuces, vous avez été nombreux a réagir, nous poser des questions ou encore publier vos propres conseils ! Vos les différents sujets abordés
    • Recent Topics

    • 【Zoho CRM】キオスク機能のアップデート

      ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 今回は「Zoho CRM アップデート情報」の中から、キオスク機能のアップデートについて、 一部を抜粋してご紹介します。 キオスク機能とは? 特定の処理を行うための専用画面(キオスク)をノーコードで作成できる機能です。 自社の業務プロセスにあわせた画面の表示、タブをまたいだ処理などが可能です。 本アップデートにより、キオスクの柔軟性と操作性が大きく向上しました。 詳細について以下より確認しましょう。 <目次> データ取得機能:「データ選択不要」のデータ表示
    • Ability to Add Custom Favicon to Zoho Desk Survey Window

      Dear Zoho Desk Team, Greetings! We would like to request the addition of a feature that allows users to add a favicon displayed in the Zoho Desk Survey window. Currently, there is no option to set a favicon. Customizing the favicon would allow businesses
    • Campaigns Place-holder $ tags

      Hi there I’ve just started using Campaigns and I’ve been making use of the placeholder inserts available when constructing the email. However, in my contacts in CRM rather than have a first name and last name field I put their full name into the last
    • Setting Up Automated Lead Nurturing Campaign in Zoho CRM

      I want to create an automated lead nurturing campaign within Zoho CRM and Zoho Campaigns with the following requirements: Leads should receive a sequence of 5 emails, spaced 3 days apart. If a lead clicks a link in any email: A notification should be
    • Books Not Matching Transactions from Feed - "The total amount does not match with that of the transaction"

      Recently, transactions that are transfers from a foreign currency (FCY) account to a base currency (BCY) account are not allowing for matches with transactions from the bank feed. Please see the screenshots below: As one can see, the amount is in the
    • Inline and background image with from scratch contract type

      When using the "Create From Scratch" option to build a new contract type is it possible to add inline images as well as a background image? We want our company logo on the cover page as well as each page header and also have a background image that we
    • Is it possible to display a graph of data within a contact record

      I’ve had someone create deluge code to import data from another SaaS platform into Zoho CRM for my swimming pool company. This data is stored within each customer’s contact record under a custom module called "Chemicals" and is updated weekly with new
    • Adding the date of an expense to an invoice

      Hi there, I have uploaded a whole load of expenses. I have prepared an invoice, and want to add the expenses. However I need to show the date which the expenses were incurred - how can I do this in the template? Thanks Michael
    • How to Link WooCommerce Orders to Contacts in Zoho CRM for Better Customer Segmentation?

      I’m running a fashion e-commerce website using WordPress. My sales staff usually rely on customers’ past orders to segment and re-approach them for sales. However, I’m not sure how to apply Zoho CRM for this purpose, since I can’t link the orders from
    • [WEBINAR] - Importing PDF bank statements into Zoho Books [ Indian and GCC editions ]

      Hey everyone! Manually entering the bank statements into your accounting software for reconciliation purpose is a tedious and error-prone task that can compromise the accuracy of your accounts. The banking module in Zoho Books helps you solve this problem
    • Download a file from within a zoho creator widget

      I have a widget running in Zoho Creator , it displays uploaded documents in a table file, and I have added a download link in the view. ( The widget is created with html, css and javascript). I do not succeed in getting the download working. Do I have
    • Let’s Talk: What’s a Good Engagement Rate in 2025?

      What engagement rates are you seeing as healthy for Instagram, Facebook, & LinkedIn (higher education focused?) My top posts on the university alumni pages I manage typically see a 4-9 % engagement rate. What is industry average? Is this measured by the
    • Mandatory DEFAULT for Billable and markup percentage

      Hello. So we have been using books and process bills from vendors that are to be invoiced to customers. When we convert from a PO to a bill we can enter the customer name on the line items and that is great. However, we would like to know if the default
    • why is zoho assist server so slow

      Hello why is zoho assist server so slow, i use it every and and have fast speed at either end of the connection but zoho assist take upto 10 seconds per click, I connect on the chat they we will have a look and come back saying they have done a reset
    • Can no longer upload my own Notebook cover

      I've had Notebook for over a year and have been able to create my own notebook covers, but when I tried to upload my own cover for a new notebook today, the upload feature has suddenly been starred, requiring me to upgrade my account. When did this
    • Nested notebooks

      Dear Sir/Madam, I would like to know if it is possible to nest notebooks. It would be very helpful when there are too many, as it would improve organization. Thank you for your response. Best regards.
    • Third Insight - The Importance of Data Segregation

      The Wheels of Ticketing - Desk Stories The Importance of Data Segregation Data segregation In ticketing systems, data segregation organises data into logical groups or categories to reduce ticket backlogs and resolution time and improve the overall customer
    • Inquiry Regarding Adding labels to Quick View Cards in Report

      Dear Zoho Support Team, I have created a report and designed it's Quick View and formatted the records as cards. However, I would like to include the field labels alongside the values for better clarity, as users may find it challenging to interpret the
    • Facing Issues? No typing—just record and share

      We get it—reporting a technical issue isn’t always easy. Explaining what went wrong over text can be time-consuming, and screenshots often miss the full context. That’s exactly why we want to spotlight a tool that’s been quietly waiting in your Zoho Recruit
    • Creation of Path and subpath

      In order to improve the structure of the website for better organization, I would like to consider that when publishing a page, it can be within a section and sub-section. For example, if I have an events option in the menu, I can put past events and
    • onDuty Request approval from API

      use case We have custom CRM modules and meeting devices where a user can add meeting details We are pushing these details to People using onDuty Request API Now what we want is If the onDuty request is pushed using API, it should be auto approved i-e
    • Move a mail to another inbox without being parto of it.

      I would like to move an email from my inbox to another team's inbox in, without being a member of that other team. The goal is to assign the customer's request to the colleagues who manage that inbox, so they can take over and handle it.
    • Zoho CRM CPQ NOT in criteria patern

      Hi, It would be great to have the logic-block of "NOT" in the criteria patern. Currently, only "AND" and "OR" are valid criteria when using the product configurator. Often, a "NOT" logic-block would greatly increase the usability of the CPQ. Example:
    • Filter by Portal User Reports no longer work

      I've had multiple reports that filter the data that shows based on the portal user - thisapp.portal.loginUserName(). They have worked fine for years but a few months ago they stopped working. Currently, no records appear in the report. Also, this is the
    • Quickly migrate attachments to Zoho CRM without having to restart the process multiple times

      Hello everyone, Customers often want to transfer all their data and attachments to Zoho CRM when they're switching CRMs (or moving from one Zoho CRM org to another). Admins use the built-in import tool to perform these migrations. There's a common source
    • Numeric Field Issue

      Hi We are trying to import deals but hitting a roadblock every time. If I create a single line field, the data imports fine for this field (it's a currency field in csv). I have found I can't sum this field though when trying to do a revenue report. When
    • Transfering Creator data to Books

      Hello, I am working on a new app that will have suppliers, products, customers, order, etc. When I will be finished, I will want the end result (an order of goods) to be transfered to Books for invoicing and accounting. I will also use the supplier order
    • Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts

      Can some on help me regarding our account . thank you so much
    • Custom code ass to header and footer code doesn't appear

      I am trying to insert custom code into both the header and footer of my Zoho site. I edit the site "general settings" as demonstrated in the various articles, click save, but the code does not appear on my site. Is there something special I need to do
    • Geo-Powered Retail Intelligence with Zoho Analytics

      In today’s highly competitive retail landscape, data-driven decisions are no longer optional — they’re essential. While businesses collect vast volumes of data across regions, stores, and customer segments, the real value lies in how effectively this
    • In the Pivot table in the value section i want to the actual value instead of sum or count

      I am creating Early/late Check and check out in pivot report based on Zoho analytics I need the data to include: Employee Name Late Entry, Early Entry, Early Exit, Late Exit, First In, Last Out, and Total Hours.
    • Outgoing blocked again.

      Hi Dear, My outgoing mails are blocked again. I am just using it as normal business emails going in and out. Could you please help fix the problem? I am happy to support where I can do to make it work properly. Thank you very much. Aurora
    • Tip of the Week #54 – Automatically assign emails to your team members.

      Managing incoming emails can feel exhausting at times. But what if you could ensure that every email reaches the right team member — without lifting a finger? That’s where automatic email assignment comes in! With Zoho TeamInbox, you can easily set up
    • Keep your forms spam-free with CAPTCHA

      Is your online form getting loads of unwanted responses? Tired of spam ruining your valuable form data? CAPTCHA is the solution you are looking for. CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) is a simple yet effective
    • how to get the first word in string using deluge?

      let say I have string "David Beckham". how to get just "David" using deluge? I need to get the first word in string using deluge?
    • Access a field from incoming webhook Zoho Flow

      I would like to further process an incoming webhook in zoho flow. How can I access a field in the script / custom function. I tried this in many variations but not working: exfield=${webhookTrigger.payload.AnalyseErgebnis}; I would be very grateful if
    • Possible Bug: ZML Editor code in Panels not rendered successfully.

      I'm using Panels in my Zoho page because they allow clickable interactions like opening URLs or navigating to other pages. However, I'm facing two major issues: Persistent White Background: Despite multiple attempts, I’m unable to remove the default white
    • How to Find and Merge Duplicate records in Zoho CRM

      Hello Everyone,   Today, let's see how to find Duplicate records in your Zoho CRM account and Merge them.   Eliminating duplicate records in CRM seems to be a frequent issue for many businesses. Duplicate records can affect your productivity, increase manual work, and more importantly show incorrect data when it comes to reporting. Hence, it is crucial for businesses to have the ability to avoid creating duplicate records and the ability to merge duplicate records in CRM. As a first step, we need
    • Is Zoho Tables part of Zoho One

      Cant seem to add the app as part of my Zoho One Subscription?
    • Sending a Link to a Record in an Email template

      I recently introduced CRM Blueprints for the Deals module in my organization, and since our sales process involves several people from different departments, I created a few email templates to be used in the Email Notifications of some of the transitions, to let a user or group know that they need to take action or just be informed of a status change for that deal. Even though everything was working as expected, shortly after setting this up, some users came up to me asking if the notification email
    • Next Page