Code reviews are critical, and they can get buried in conversations or lost when using multiple tools. With the
Cliq Platform's link handlers, let's transform shared Github pull request links into interactive, real-time code reviews on channels. Share PR links in any reviewer groups or channels to get approval or receive review comments instantly.
Pre-requisites:
Before beginning to script the code below, we must create a connection with Github. Once a connection is created and connected, you can use it in Deluge integration tasks and invoke URL scripts to access data from the required service.
Create a Github default connection with any unique name ( “githubforcliq” for this example) and the scopes - repo.
Refer to the below links to learn more:
Step 1: Create an extension and add a link handler
- After successfully logging into Cliq, hover over the top right corner and click on your profile. Then navigate to Bots & Tools > My Extensions.
- On the right side, click the Create Extension button.
- To learn more about extensions and their purposes, refer to the Introduction to Extensions.
- Create an extension using your preferred name. Please specify the following details: the extension name, a description (to help users understand the extension's purpose), and an image to identify it.
- Under the link handlers section, enter github.com to configure the extension to preview links for that domain.
- Bundle the newly created form function - addCommentPullRequest, as it is mandatory to include at least one component to an extension, and then click Create.
Step 2: Configuring the preview handler
- After creating an extension, a popup will appear that provides an overview, which includes information about the extension. It will also list the connectors, showing the components bundled with the extension and their associated app keys.
- Additionally, handlers will allow you to configure access, customize settings, and manage links within the extension.
- Navigate to handlers, scroll down, and under link handlers, hover over to preview handler.
- The Preview Handler expands a rich response when a URL is shared in a conversation. Click edit code and copy and paste the script below.
Script
- pullRequest_url = url;
- owner = pullRequest_url.getSuffix(".com/").getPrefix("/");
- pullRequest_ID = pullRequest_url.substring(pullRequest_url.lastIndexOf("/pull/") + 6);
- repositoryName = pullRequest_url.substring(pullRequest_url.indexOf("github.com/") + 11,pullRequest_url.lastIndexOf("/pull/"));
- // Fetch PR details from GitHub API
- getPRDetails = invokeurl
- [
- url :"https://api.github.com/repos/" + repositoryName + "/pulls/" + pullRequest_ID
- type :GET
- connection:"githubforcliq"
- ];
- // Parse API response
- pr_title = getPRDetails.get("title");
- pr_author = getPRDetails.get("user").get("login");
- changed_files = getPRDetails.get("changed_files");
- arguments = Map();
- arguments.put("pullRequest_ID",pullRequest_ID);
- arguments.put("repositoryName",repositoryName);
- arguments.put("owner",owner);
- arguments.put("pr_title",pr_title);
- arguments.put("pr_author",pr_author);
- arguments.put("changed_files",changed_files);
- // Build preview response
- response = {"title":"Pull Request -" + pr_title,"type":"link","provider_url":pullRequest_url,"faviconlink":"https://zoho.com/sites/default/files/cliq/images/githubmark.png","thumbnail_url":"https://zoho.com/sites/default/files/cliq/images/githubmark.png","fields":{"data":{{"label":"Author","value":pr_author},{"label":"Files Changed","value":changed_files}}},"actions":{{"hint":"Approve a pull request instantly","style":"+","label":"Approve","type":"button","params":arguments},{"hint":"Add review comments to the pull request","label":"Add a comment","type":"button","params":arguments}}};
- return response;
Step 3: Configuring the action handler
- We have refined the response of the pull request URL when it is shared in a Cliq conversation. Now, we need to define the actions to be performed when the buttons in the unfurled response are clicked.
- This can be configured in the action handler. To locate it, navigate to the extension handlers. Scroll down to find the link handlers section, then hover over to the action handler.
- The action handler executes actions when the buttons in the unfurled card are clicked. Click "Edit Code" and copy and paste the script below.
Script
- label = target.get("label");
- pullRequest_ID = target.get("params").get("pullRequest_ID");
- repositoryName = target.get("params").get("repositoryName");
- owner = target.get("params").get("owner");
- response = Map();
- if(label.equals("Approve"))
- {
- params = Map();
- params.put("event","APPROVE");
- headers = Map();
- headers.put("Content-Type","application/json");
- approvePullRequest = invokeurl
- [
- url :"https://api.github.com/repos/" + owner + "/" + repositoryName.getSuffix("/") + "/pulls/" + pullRequest_ID + "/reviews"
- type :POST
- parameters:params + ""
- headers:headers
- detailed:true
- connection:"githubforcliq"
- ];
- info approvePullRequest;
- responseCode = approvePullRequest.get("responseCode");
- if(responseCode == 200)
- {
- pull_request_url = approvePullRequest.get("responseText").get("pull_request_url");
- pr_title = target.get("params").get("pr_title");
- pr_author = target.get("params").get("pr_author");
- changed_files = target.get("params").get("changed_files");
- response = {"card":{"title":"✅ Pull Request Approved","theme":"modern-inline"},"buttons":{{"label":"View Pull Request","hint":"","type":"+","action":{"type":"open.url","data":{"web":pull_request_url}}}},"text":"*Pull Request* :" + pr_title + "\n*Author* : " + pr_author + "\n*Files changed*:" + changed_files};
- return response;
- }
- else
- {
- banner = {"text":"Pull request approval failed!","status":"failure","type":"banner"};
- return banner;
- }
- }
- else
- {
- return {"type":"form","title":"Add Review Comment","name":"addComment","button_label":"Add","inputs":{{"label":"Review Comment","name":"comment","placeholder":"Leave a note for the author or your team","min_length":"0","max_length":"500","mandatory":true,"type":"textarea"},{"name":"pullRequest_ID","value":pullRequest_ID,"type":"hidden"},{"name":"repositoryName","value":repositoryName,"type":"hidden"},{"name":"owner","value":owner,"type":"hidden"}},"action":{"type":"invoke.function","name":"addCommentPullRequest"}};
- }
- return Map();
Step 4: Handling the form submit handler to add comments to a pull request
- When clicking the "Add a comment" button, a form will be triggered to allow users to add comments in the specified multi-line input text field. This form should be submitted using the form functions in Cliq.
- To create this function, navigate to Bots & Tools > Functions. On the right side, click "Create Function" and name the function "addCommentPullRequest." Choose the Function Type as "Form."
- After that, click "Save & Edit Code" and paste the script provided below.
Script : addCommentPullRequest - Form Submit Handler
- response = Map();
- formValues = form.get("values");
- pullRequest_ID = formValues.get("pullRequest_ID");
- repositoryName = formValues.get("repositoryName");
- owner = formValues.get("owner");
- comment = formValues.get("comment");
- params = Map();
- params.put("body",comment);
- params.put("event","COMMENT");
- headers = Map();
- headers.put("Content-Type","application/json");
- addComment = invokeurl
- [
- url :"https://api.github.com/repos/" + owner + "/" + repositoryName.getSuffix("/") + "/pulls/" + pullRequest_ID + "/reviews"
- type :POST
- parameters:params + ""
- headers:headers
- detailed:true
- connection:"githubforcliq"
- ];
- info addComment;
- responseCode = addComment.get("responseCode");
- if(responseCode == 200)
- {
- banner = {"text":"Comment added to the pull request","status":"success","type":"banner"};
- return banner;
- }
- else
- {
- banner = {"text":"Unable to add review comments!","status":"failure","type":"banner"};
- return banner;
- }
- return Map();
Note :
You need to configure the app link to get a rich, unfurled response for the GitHub PR links posted in any chat. Refer to the link below to configure the unfurl link in Zoho Cliq.
🔄 Workflow explanation
With this custom solution, GitHub Pull Requests can be shared instantly in any chat, group, or channel to get them reviewed by designated reviewers or top collaborators of the repository.
💼 Business benefits
- Faster review cycles – Reduces turnaround time by bringing PRs directly into team conversations.
- Improved code quality – Promotes timely feedback from key collaborators and senior reviewers.
- Increased developer visibility – Ensures pull requests don’t go unnoticed or remain idle.
- Streamlined collaboration – Centralizes communication around code changes, reducing context-switching.
No more gaps between the coding lifecycle and collaboration. Implementing rich previews for GitHub pull requests speeds up the development process, leading to better visibility, quicker feedback, and more substantial code ownership.
We're here to help, so don't hesitate to reach out to support@zohocliq.com with any questions or if you need assistance in crafting even more tailored workflows.
Recent Topics
Why can't I see images uploaded by other users in the Library for Campaigns
We are several users of zoho Campaign. I have uploaded visuals of our company, but my team members can't see them.
zoho sheet stuck
I Need help. ZOHO sheets stuck on the loading screen. I've already deleted the system cache and cookies of my browser (google chrome) but it's still not opening.
Turn off Knowlege Base Follow options and Follower lists
Is there a way to hide or turn off the option in the Knowledge Base for users to follow specific departments/categories/sections/articles? If not, is there a way to turn off the public list of followers for each of those things? Otherwise, customer names
Future Orders - Due Date
Hi In my role, I can receive tickets where the work required is requested months in advance. Using a Future Orders option, which I believe was setup under the On Hold status type, hides the Due Date, in all views/ticket etc. Whilst I understand the reasoning
Tip of the Week #78 – Cut response time with multichannel shared inboxes
If you’ve ever felt your team juggling between multiple email accounts, social pages, and chat apps just to reply to customers, you’re not alone. Managing conversations in multiple channels can quickly turn messy. Important messages across inboxes, replies
Need a way to run a client script longet than 10 seconds
By The Grace of G-D. Hi, Currently, Client Scripts are Timing out at 10 seconds. We have complex logics that needs more time. Can you add a feature request to increase the timeout?
FSM - Associating a Contact with Service Addresses
Hi FSM team, I've come across an FSM limitation I wanted to share for improvement. I'm currently configuring FSM for a client who provides heating system install and maintenance services. The are often sub contracted by building management companies to
Exciting Updates to the Kiosk Studio Feature in Zoho CRM!
Hello Everyone, We are here again with a series of new enhancements to Kiosk Studio, designed to elevate your experience and bring even greater efficiency to your business processes. These updates build upon our ongoing commitment to making Kiosk a powerful
FSM Improvement Idea - Show an Import button when there is no data
I am setting up FSM for a client and I noticed that there is no option to import data, see screenshot below. Even when you click Create Contact there is only an option to Import from Zoho Invoice. It is only after you add at lease 1 record that the Import
Duplicate customers being created in Desk
Hi I've trying to work out why I've getting duplicated customers being created in my desk. I have an external booking system that generates an email when I get a customer booking a job. A booking email gets sent to Desk where I manage the booking and
Unable to Send Different Email Templates for Different Documents in Zoho Sign
Hello Zoho Community, I am facing a limitation with Zoho Sign regarding email notifications sent to customers when a document is sent for signing. Currently, whenever I send any template/document for signing, the email notification that goes to the customer
Timeline Tracking Support for records updates via module import and bulk write api
Note: This update is currently available in Early Access and will soon be rolled out across all data centers (DCs) and for all editions of Zoho CRM. The update will be available to all users within your organization, regardless of their profiles or roles.
How to change position button transtition of Blueprint?
Hi Everyone, Look at my screenshoot, it is possible move the reject button to the right? I couldn't find that setting in the blueprint. Thank you.
Record history and ticket interaction tab in contacts and accounts
Hello everyone! We have improved the History tab to help users trace updates in the interaction activity logs of the Contacts and Accounts detail pages in the Customer Module. This enhancement make it easier to get clear details about who made each update,
UI Improvement - Ability to Collapse Flow
The UI for Flow is generally pretty good. However, when multiple decision trees are used, the layout can get pretty convoluted and hard-to-follow (see one of my Flows below): In these cases, even the auto-arrange fails to make this something that a normal
Tasks Statuses
Hi, The task status "Completed" is a final status which closes the task. We need to have a status "Cancelled". However, when the status is set to "Cancelled", the task prompt still has a blue button to Close Task. When the customer clicks that and closes
Add Lookup Field in Tasks Module
Hello, I have a need to add a Lookup field in addition to the ones that are already there in the Tasks module. I've seen this thread and so understand that the reason lookup fields may not be part of it is that there are already links to the tables (
Create New Tasks Layout in CRM
I am able to do this in Leads, Contacts, Meetings, Calls - every other module, but cannot create a new layout in tasks. I have the appropriate access but it's simply not appearing as an option. Only "Standard" option shows. Please help!
Whatsapp Connection Status still "Pending" after migration
Hello, I migrated my WhatsApp API to Zoho from another provider a day ago. So far the connection status is still “Pending”. There is a problem? How long does it usually take?
Meet Canvas' Grid component: Your easiest way to build responsive record templates
Visual design can be exciting—until you're knee-deep in the details. Whether it's aligning text boxes to prevent overlaps, fixing negative space, or simply making sure the right data stands out, just ironing out inconsistencies takes a lot of moving parts.
Multi file upload
Hi, I just wonder if one could upload multiple files in one shot, say between one and three files, without adding multiple File Upload fields? Thanks, Alalbany
Using IMAP configuration for shared email inboxes
Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure
Auto-Invite Users to Portals in Zoho CRM based on Conditions
Hello Everyone, You can now automate portal invitations in Zoho CRM with the new Auto-Invite users feature in Portal management. No more manually enabling portal access one by one. With this enhancement, you can automatically send invites for users to
Zoho CRM for Everyone's NextGen UI Gets an Upgrade
Hello Everyone We've made improvements to Zoho CRM for Everyone's Nextgen UI. These changes are the result of valuable feedback from you where we’ve focused on improving usability, providing wider screen space, and making navigation smoother so everything
Auto-sync field of lookup value
This feature has been requested many times in the discussion Field of Lookup Announcement and this post aims to track it separately. At the moment the value of a 'field of lookup' is a snapshot but once the parent lookup field is updated the values diverge.
Zoho Recruit Subscription
Hello Zoho Recruit Team, Good day! I would like to inquire about your recruitment subscription plans and would also like to verify the current subscription our company is enrolled in under Zoho Recruit. Thank you, and I look forward to your response.
Keyboard shortcut M key
I'm trying to customize my keyboard shortcuts and assign the "m" key. But it says the key is already assigned. I've looked through all my shortcuts and can't see any assigned "m". When I select an email and press the M key, nothing happens. What is the
Is it possible to create a meeting in Zoho Crm which automatically creates a Google Meet link?
We are using Google's own "Zoho CRM for Google" integration and also Zoho's "Google Apps Sync" tools, but none of them provide us with the ability to create a meeting in Zoho CRM that then adds a Google Meet link into the meeting. Is this something that
Ensure Consistent Service Delivery with Comprehensive Job Sheets
We are elated to announce that one of the most requested features is now live: Job Sheets. They are customizable, reusable forms that serve as a checklist for the services that technicians need to carry out and as a tool for data collection. While on
Automatic Portal invite
We have numerous customers we move through a blueprint in deals, when they get to a certain point we need to give them portal access, how can this be done through deluge or a workflow? Latest Update (December 2025): The option to automate portal invitations
Marketer's Space: Why mobile optimization deserves a place in your email strategy
Hello Marketers, Welcome back to Marketer's Space! Today, we'll talk about the importance of creating mobile-friendly email designs. While mobile phones were once used only to make phone calls, today they're used for almost everything, including texting,
Enhancements in Canvas
Dear All, Greetings! Canvas lets you design the record details page to suit your brand or business preferences. We are glad to introduce the following enhancements to uplift your design experience. Reusable Components Style Presets Let's go! Reusable
Introducing Dark Mode / Light Mode : A New Look For Your CRM
Hello Users, We are excited to announce a highly anticipated feature - the launch of Day, Night and Auto Mode implementation in Zoho CRM's NextGen user interface! This feature is designed to provide a visually appealing and comfortable experience for
ABN with Legal Entity Name
Hi, How can I execute this? The ABN number is entered in Accounts Module and ideally, it should display or suggest the correct Legal Entity Name based on the ABN lookup. ex. Account Name: JPG Resources ABN Number: 65 067 761 871 Legal Entity Name: (auto
Presenting ABM for Zoho CRM: Expand and retain your customers with precision
Picture this scenario: You're a growing SaaS company ready to launch a powerful business suite, and are looking to gain traction and momentum. But as a business with a tight budget, you know acquiring new customers is slow, expensive, and often delivers
Has CSS Changed for Common Elements?
I noticed today that the standard title headings on my Forms and Reports display smaller in size than before. Google Dev Tools (attached), seems to confirm my suspicion. Something appears to be overriding the 1.375rem to 1.125rem. The font size on the
Text snippet
There is a nice feature in Zoho Desk called Text Snippet. It allows you to insert a bit of text anywhere in a reply that you are typing. That would be nice to have that option in Zoho CRM as well when we compose an email. Moderation Update: We agree that
Zoho Cliq not working on airplanes
Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
Prepopulating Fields
Hello, I have a form (Assets) with 2 lookup fields: Client (from Clients) Site (from Client Sites) I modified the code (highlighted in red below), so the Site dropdown shows the list of sites related to the Client. must have Client_Site ( type = picklist
What is the difference between Zoho Campaigns and marketing hub?
Zoho Campaigns is a permission-based email marketing tool for sending marketing emails and mass emails. Marketing Automation is a multichannel marketing automation tool that caters to organizations looking for tools to engage their users across multiple
Next Page