Urgent Security Feature Request – Add MFA to Zoho Projects Client Portal Hello Zoho Projects Team,

Urgent Security Feature Request – Add MFA to Zoho Projects Client Portal Hello Zoho Projects Team,

Hello Zoho Projects Team,
We hope you are doing well.

We would like to submit an urgent security enhancement request regarding the Zoho Projects Client Portal. At this time, as far as we are aware, there is no Multi-Factor Authentication (MFA) available for client portal users. This creates a serious security risk because the portal may contain sensitive internal data, project files, discussions, and shared documents.

In today’s security landscape, password-only access is not sufficient for protecting business data and customer projects.


Requested Feature

We kindly request that Zoho Projects introduce Multi-Factor Authentication (MFA) for client portal users, with support for modern and secure authentication methods such as:

  • TOTP-based MFA using authenticator apps (Google Authenticator, Microsoft Authenticator, Zoho OneAuth, Authy, etc.)

  • Email-based OTP verification as a fallback option

  • SMS-based OTP verification as an optional method

  • Backup recovery codes for account safety


Why TOTP (Authenticator App) MFA is essential

  • More secure than SMS (not vulnerable to SIM swapping)

  • Works without mobile network coverage

  • Does not require sharing phone numbers

  • Fast, easy to use, and widely supported

  • Already used in other Zoho products such as Zoho One and Zoho Creator Client Portal


Security is a top priority, especially when external users access internal project information. Adding MFA to the Zoho Projects Client Portal is essential and urgent to maintain trust and protect users from unauthorized access and security breaches.

We kindly ask you to prioritize this improvement as soon as possible.

Thank you for your consideration and continued innovation.

Kind regards,
Ram

    • Sticky Posts

    • Four types of task dependencies

      "Nothing is particularly hard if you divide it into small jobs."                                                                                                                  - Henry Ford Projects, small or large, are driven by simple work units called tasks. Monitoring standalone tasks might look simple but as the workflow becomes elaborate, tasks may start relying on one another. In project management, this relationship between tasks is termed as "Task Dependencies". Dependency between tasks arise
    • Tip: How to print the Gantt View

      Though we move from the traditional project management system (using papers) to an online project management system, we still prefer to have a printed copy of the activities/tasks that are to be done in the project. This way, we can carry the to-do lists with us for the meetings and refer when we are offline. The print option, available at the right side of the page, allows the users to print the project information across all the modules. However, this option failed to print all the tasks & milestones
    • Task and Project numbering

      Zoho Projects now generates a unique number for each project, task, and issue added. The auto-generated ID is a combination of a prefix and a number which is assigned by Zoho Projects. The unique IDs for projects, tasks, and issues will be useful to track, identify, and search easily. You can modify the settings to enable or disable the Project and Task IDs.  Learn more on how to modify Prefix & ID settings for projects and tasks. Issue IDs cannot be disabled, only its prefix can be changed (tasks
    • Task Inline Editing Enhancement

      Hi All, Today, we have made an enhancement in task inline editing. In 4.0, task edit is moved in a single screen in a pop-up. We designed this in-order to make the task edit across the product to be the same. Let it be in Feeds, Tasks & My Tasks tab, Calendar & My Calendar tab, a click on the task title will open the popup and user can edit the values. Customers pointed us the inline editing was very useful to them & how much they miss that in 4.0. Based on the feedback, we have rolled out this enhancement.
    • Blueprint in Zoho Projects

      Often, we stumble upon tasks having the same status workflow. Repetitive task processes are tedious to handle, right? That’s why we have introduced Blueprint for task automation. Blueprint is a tool to organize tasks and automate them based on the workflow you design and the criteria you define.    How do I associate tasks with a blueprint? You can set the criteria while creating the blueprint such that when you publish a blueprint, the tasks that satisfy the criteria will be associated with the