Zoho CRM Portal Field Level Permission Issue

Zoho CRM Portal Field Level Permission Issue

Hi Support Team,

I am using the Zoho CRM Portal and configuring field-level editing permissions. However, we are unable to restrict portal users from editing certain fields. We have created a portal and provided View and Edit (Shared Only) access for the module, but some mandatory fields in Zoho CRM are not getting restricted to read-only access for portal users.

We want portal users to be able to edit only specific fields in the record, but currently they are also able to edit mandatory fields, and there is no option to restrict them.

Please check this issue and provide a solution or workaround.

Thank you