Backstage / Zoho Books integration
Hello. We have Zoho One and have slowly started using Backstage. Loving it. Problem is, we have ZERO accounting control over what is sold through this product. When will we be able to connect it to our existing Zoho Books tenant? Thank you very much!
Missing "Email Authentication" tab
Backstage is alerting users about "Unauthenticated Domains" with a large prompt in the backend. It adds a link to learn more. On this tutorial page, it shows where to find the "Email Authentication" tab in this screenshot. However, in our Backstage, that
What is Attendee Status 0 and 1?
Hi there, I recently stumbled upon the API to get the attendee list and in the return value, there is a parameter called "status", and 0 supposed to mean not_attending, and 1 means attending. I cannot find this representation anywhere in the attendee
ZOHO BackStage
How to get list of events, using ZOHO BackStage APIs. Is it possible OR not?
What's New - November 2024
Hello everybody, Discover the latest features and enhancements we've rolled out this month to help you deliver better event experiences and manage your operations more efficiently. WhatsApp Integration (New feature) Transform your attendee communication
Ticket add ons with settings
One of the key functions that backstage is missing right now? Is the ability to do ticket add-ons. These are used for upselling items and options and generating additional revenue for event organizers. Need to include; The ability to set available quantities
Series of Events
Is it possible to create a series of events for people to register for? For example we are going to have an online series and would like it if the attendee could opt to register for just one event or all of the events in the series. TIA!
Spotlight 7: Boost ticket sales with promo codes
Events are all about people, and it takes a substantial amount of marketing and promotion to bring in a crowd. By adding promo codes to your marketing mix, you can incentivize prospective attendees to buy tickets to your event by offering discounts and
What's New - October 2024
Hello everyone, We’re excited to announce the latest updates to Zoho Backstage, crafted to improve your event management experience and compliance! Here’s a quick overview of what’s new this month: New feature Kingdom of Saudi Arabia - VAT (early access)
how do i add update ticke class
how do you add or update ticket clases in zoho backstage with add on. There is no ad on in zohoo one subscription. I am currently limited to four ticket clasess and need to add one more ticket class to Backstage.
What's New - September 2024
Hello everyone, We spent the past month rolling out exciting new features to make event management easier. In addition, we’ve improved Backstage's performance and fixed bugs to ensure a smoother event management experience. So, in case you missed them,
Bakstage to crm is hanging
Synced backstage with crm campaign. Got the correct license but when we go to crm the campaign is there but just hangs. Unable to add contacts and not fully loading
Variable in a link in a email doesn't fully work
Hi, I want to use the {{signInEventLink}} variable inside an email (since it’s a template we copy twice a week and the link changes every time). I want to embed the link in the text like this: Sign in to change you ticket. However, if I add the variable
How can I create new themes in Backstage
How can I create new themes in Backstage? We want to show different variety of events that host and find themes to be very limiting. Thanks
Sold Out: Wait List
Is it possible to create a wait list for people to sign up once the set number of tickets have been sold? This would also be good to measure demand. Dave Brown
Backstage Order Edit Option Missing from Zapped Orders
Is there a way to make orders added to Backstage via Zapier editable in Backstage?
How to remove "I consent to make my profile public and allow other participants to network with me" from registration form
Hi, My in-person event originally had the Engagement functions in the Networking menu turned on, but we have now turned them all off. However, there is still a consent box at the end of the registration form that says "I consent to make my profile public
How to to delete or hide standard pages for the microsite in Zoho backstage
Hi, Is there a way to hide or delete standard pages (AGenda, Speakers, Sponsors, ...) from the microsite in Zoho Backstage? Kind regards, Frederik
Incorrect message displayed when all tickets sold
Hello, I have now some events where all ticket are sold out. The "Register Now" button displays now "Sales have yet to start", instead "Sales closed" (or "Sold out" if it exists). How can I get the correct message ?
Remaning ticket left on micro website
Hi, We are making event with limited ticket number. On the Micro website, I would like to automatically add the number of ticket left. It would be nice to have a block, a widget, a place holder, a variable (whatever the name) to display this number.
Email Domain Verification strangeness
Hi there, So it appears that, in order to send emails from Backstage with a verified email domain / address etc. we have to use a premium license. What's strange about that, is that we have that feature in just about every Zoho program under our Zoho
What's New - July 2024
Hello everyone, Zoho Backstage is excited to announce a series of new features and enhancements designed to improve your event management experience. Here’s what’s new and improved in Backstage this month! New Features: Zebra Printer Integration with
Zoho Backstage: Is it possible to send eTickets to attendees that are imported?
Hello, we are planning an event and have to use our own registration forms. Therefore, we can only add list of attendees via import. Is there a way to still send the eTickets with QR codes to the attendees via email (similar to if they purchase the ticket
Multi-day events in Zoho Backstage
I'm trying to setup a multi-day event in Zoho Backstage but when selecting an end date, the system only allows me to select the same end date as my start date (e.g. if my event starts on the 12th of March, I'm forced to also select 12th of March as my
Setting up a BOGO coupon code
We'd like to offer select customers a "buy one get one free" ticket offer to our event. Is this possible? I tried a workaround that if they purchase 2 tickets, they come up half price, but I don't know how that will work with sending the code to ~12 different
How to set up on-demand badge printing?
Hello, on the introduction page (https://www.zoho.com/backstage/check-in-and-badging.html), it is stated that on-demand badge printing is possible, i.e. printing the corresponding badge after check in via scanning the attendee's QR code. How can I set
Tips and Tricks 8: Hyperlinking images
Hello everyone, Today we will see how to hyperlink your images to navigate visitors to another page on the event microsite or even to a different website. Images added in the Image and text and Testimonial custom section or images that are uploaded as a logo can be linked to more online information. Linking images can provide useful details to microsite visitors without cluttering the current page or shifting focus off the existing content. After you upload an image to any Image and text or Testimonial
How to create a zoom hosted recurring webinar in Zoho backstage
I need to setup a set of webinars, hosted by zoom in Zoho. The webinars are recurring, so they have multiple sessions (let's say once a month ) After searching I came to a solution to integrate Zoom into Zoho Backstage, but the recurring part of the question
How to share ticket numbers across different ticket types
I'm running an event and have three different ticket types. Add on Event + Main Event - Early bird Main Event only - Early bird Add on Event only - Early bird And Standard class - shown but not available until early bird finishes Add on Event + Main Event
Selling Ticket Pack (multiple ticket)
Hello I configured Zoho backstage with the possibility to buy several tickets - very useful I created promo code too I would want to offer a special price to those who buy for ex pack of 3 tickets or 5 tickets I saw any option for this. Could you tell
What's New - June 2024
Hello everyone, Zoho Backstage has released a bunch of exciting new features and enhancements, alongside addressing various bugs to ensure a smoother experience. We're thrilled to share these improvements with you. Here's what's new and improved in Zoho
Spotlight 17: Custom domains for an on-brand event
Your event markets your brand and gives it the exposure it needs to sell your product or service. And that's why branding is given a lot of (if not the most) importance in event planning. From the speakers to the sponsors, the colors used in your event
Different registration fields per ticket class?
I saw on this post that 3 years ago it was not possible to have different registration forms or fields per ticket class, but an agent replied that it is on the roadmap. I'm wondering if this is possible yet. If not, does anyone have suggestions. We want
Hosting an event with tiered user accounts
Hi all, I currently run an event using an application built in Zoho Creator but am interested to see if Backstage can accomodate the same thing but in a better way. We as a company run an event which will run either over a two or four week period multiple
Seperate Registration Page or Using Zoho Backstage with Wordpress
Hi folks, We are using Zoho Backstage for our events. Also we are using Wordpress as our main website. We just want to add button to links directly to registration form. But we could not do that. It opens only with popup in our Backstage page. Is it
Speaker invitations not sent
I've tried adding three speakers to an event (one main speaker, two guest speakers) yet none of them have received an invitation. They use three different email addresses that all come to me. 1. Is there a problem with this function? 2. Can I resend the
What's New—Jan 2024
Hello everyone, After dedicating our efforts to some behind-the-scenes enhancements throughout January, Backstage is now running more smoothly. So here are the most recent updates from Backstage. Manage permissions pertaining to event registrations for
Important notice: Changes in sender domains
Hello Backstage users, This is a heads-up about a major change with sender domains in Zoho Backstage. In response to Google's new guidelines for email senders, Backstage won't be able to send emails with the sender domain "gmail.com" or "googlemail.com".
Speaker invitations not sent
I have added 2 Speakers to test how the invitation process works in Backstage but neither email address added has any email in spam nor inbox from Zoho. Why would Backstage not send the invitation?
Can an attendee keep one event open in the app without having to search for it every time?
I have an event that is published & live in Zoho Backstage, but doesn't start for a few months. When using the Zoho Backstage attendee app, I am forced to search for the upcoming event every time. Does this remain the default behaviour during the days
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