Zoho Canned respond do have a huge lag issue.
Previously the Zoho canned respond works perfectly ... on once server update and all the Canned respond enconter huge lag... in the end cause most of the canned respond just shown code with /xxx and not the sentence....
No longer get Cliq notifications on phone if app not started
On Android, I used to get notifications on my phone whether I was in the app, or it was started. Then about a month ago, I stopped seeing notifications on my phone UNLESS I had already started the app. So if I reboot my phone, and never start the app,
Option to specify or disable "Idle" times in preferences
It seems strange to me that my Cliq shows me as "Idle" when I'm using the PC and available just because I haven't interacted with Cliq in a while. I'm far from "Idle" so we're just treating "Idle" and "Available" to mean the same thing. I'd like to suggest a setting to change the timeout or even disable the automatic "Idle" mode.
Chat issues
I am having a couple problems with the zoho chat feature. When I use Chat from the App bar, not everyone is getting messages (these are to different accounts, Yahoo & Gmail). I did finally get the Users to show up correctly. However, when in an active chat with someone, I only get one sound notification. No other notifications, pop up or otherwise, come through to alert if another message was sent. Also, the bottom Chat bar that shows Active chats while I am in email does not show any online contacts
Trigger Zoho Cliq Channel Workflows for API Messages
Dear Zoho Cliq Team, I hope this message finds you well. We have noticed that reminders or messages posted to Zoho Cliq channels via the API do not trigger channel-based workflows. This limitation means that any bot configured with a participation handler
Webhook Trigger for New Messages in Cliq Channels
Hello, I would like to request a feature to enable webhook triggers when a new message is added to a Cliq channel. This functionality would allow us to seamlessly send important information from Cliq to other relevant systems. This webhook trigger can
Granular Time Frame Settings for Message Deletion and Editing in Zoho Cliq
Dear Zoho Team, I hope you're doing well. Currently, the settings for message deletion and editing in Zoho Cliq are configured globally under: Admin Panel > Organisation > Configurations > Conversations Delete messages: Time frame to allow message deletion
On the US Data Centre rather than the UK but dont know how to migrate it
We have a new staff member with an external email address and cant add them to Zoho chat - we have been told its becuase we are in the UK but on a US Data centre - we therefore need to change it but no idea how to can anyone else as we are going round
Get user images by API
Hi For our internal management software, I want to retrieve user photos via REST API: curl --location --request GET 'https://profile.zoho.com/file?fs=thumb&ID=<zoid>' \ --header 'Authorization: Zoho-oauthtoken <token>' The token has `profile.userphoto.ALL`,
Version of Cliq included with Zoho One and Limitations
I'm confused by the information presented in the application detail page of Zoho One. I'm a solopreneur with a single-seat Zoho One Enterprise license and I need to communicate externally .. extensively. The plan details page suggests channels are limited to 100 members. Whereas the pricing plan comparison page on the Cliq marketing site says 2500 for enterprise level. If it's 100... that's going to kill my use case as it is my understanding that external customers can only be communicated with
Automating Employee Birthday Notifications in Zoho Cliq
Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
Whatsapp Notification For Cliq
We have integrated WhatsApp Business into Zoho CRM, and messages are coming through to the CRM. However, I want a notification message to be sent to the data owner in Cliq when a new message arrives. This doesn't seem possible through rules. Is there
Allow Zoho Cliq Admins to Manage External Channels Without Joining
Dear Zoho Team, Greetings! As a Cliq admin, I can create external channels, but there is currently no way for me to invite external users to these channels without being a part of them. There are scenarios where, as an admin, I only need to set up the
Invite External Users to Channels via Zoho Cliq Mobile App
Dear Zoho Team, Greetings! Currently, Zoho Cliq allows us to invite external users to an external channel through the web interface. However, this functionality is not available in the mobile app. We kindly request the addition of this feature to the
Zoho Cliq Guest User
Is there a way to add a guest user just to a zoho Cliq channel (where they can download the app, login, still receive notifications and such) or are they only able to go to the channel hyperlink to join the conversation? I would like to add a guest user to one channel like I am able to do in Slack. I am currently set up with Zoho One.
Missing users in CRM workflow notification and "share with zoho cliq"
Hi, I'm creating a workflow that should send a notification to a Zoho Cliq user when a Lead with specific lead source enters the CRM. The problem is that not all users are showing up in the select menu, when I choose "Notify to Zoho Cliq - Users". As
User Name in Zoho Cliq Not Updating Across Apps?
We updated the name of a user in Zoho. (From Sue to Taylor) Her name has not been updated in Cliq on all apps. When in Zoho One, if I go to Cliq directly, it is correct, but if I am in another app, and the Cliq bar pops up on the bottom, it will be the
blank page after login
blank page after logging into my email account Thanks you
Persmission is automatically getting revoked in "functions" of zoho cliq
Iam developing a bot integration in zoho cliq using catalyst. In the cliq.zoho.com/developer page i created a function and i assigned a form submission action event for triggering the function. Everything was fine but the function is not getting executed
Implement full RTL support in Zoho Cliq, including text alignment and character positioning, regardless of the interface language.
Dear Zoho Cliq Support Team, We are writing to request a significant enhancement to the current RTL language support within Zoho Cliq. Currently, while Zoho Cliq allows users to input text in RTL languages, the text alignment remains LTR, resulting in
Auto messages / Bot messages in Cliq Channel we can't control
Hi, in Cliq we are getting automated reminder messages we don't want. Who / which app is sending these messages and how do I turn them off? Thanks
Developer option
As a developer which feature would you love to have in Zoho cliq. I am gonna create an extension in zoho cliq. I would love to hear from you guys. you inputs might help me win cliq trix. If you even have any common suggestion don't hesitate to put it
Creating recurring reminders
In a remote world, it would be helpful to be able to create everyday reminders for Teams/Users. If for example, there is a need to report everyday about what User did during a day, it would be nice to remind him about it at a specific time of a work
Add RTL (Right-to-Left) Text Direction Button in Zoho Cliq
Greetings Zoho Team, We would like to request the addition of an RTL (Right-to-Left) text direction button in Zoho Cliq, similar to what is already available in other Zoho apps like Zoho Desk. Currently, while using Zoho Cliq with the English interface,
2 second lag when typing :-)
There seems to be serious lag when CLIQ looks up the autoconversion from ascii art to emoji. Try it. In a conversation type :-), and note how the whole GUI freezes for a couple seconds while it searches for the right emoji to swap for the smiley face.
Zoho Cliq 6.0: Simplifying work for greater productivity
Zoho Cliq 6.0 is here, and it's revolutionizing the way we collaborate! With a dazzling array of features designed to boost productivity and streamline communication, this update is your ticket to a more organized and connected work experience. Opening
Cliq session expired (Desktop version)
Every morning I start Cliq. I enter my password and then it says that the session has expired and that I need to refresh the screen. All I can do is close Cliq, start it again and enter my password again and then it works. Maybe it only happens because
Databases Function Error
Hi, I have created a form in Zoho Cliq, and I want to store the data in a database. I have also created a database form and executed a function. However, after saving the code, when I enter the field value, it shows 'function does not exist'. How can
Changing settings for auto logoff
I've noticed that when I haven't used Cliq for a while, I have to re-enter my password. That is really clumsy, especially if you have a complicated password. Because it won't be filled in automatically. Is there a way to change that behaviour? We are
Integrate check in/check out notifications in Zoho Cliq with Zoho People
Hello everyone, Today, we wanted to share with you a useful tip on how to integrate check in/check out notifications in Zoho Cliq with Zoho People. By integrating these two Zoho apps, you can ensure that your team members receive timely updates on the
Automatically subscribe user to bot
Question: We want all our users to be subscribed to a bot by default. Any way to do this? I have been looking through the options and API and have found nothing about.
Mute or Allow Specific Contacts
Is there the ability to mute or allow sounds by individual contacts? For Instance you have a few key people you want to get notified by sound when they message you so you don't miss it but would rather not get notified for every message from every e
Is it possible to add a note on a record in the Quotes Module directy from Cliq?
I know Zoho Cliq allow us to add notes to the existing records in Leads, Accounts, and Contacts module directly from the Cliq chat or channel by clicking on the More icon. But is it possible to add a note on a record in the Quotes Module? If yes, how
No background for video recordings, no playback speed, can't even playback longer recordings - have to download…
Hi. We utilize heavily video messages on Slack, but wanted to migrate to Cliq with Zoho One, however very basic yet very frequently used feature is missing: backgrounds for video recordings and playback speed. We were not happy with Slack's 5 minute limits
Zoho Cliq not working on airplanes
Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
Emoji support
Hello, I found Cliq support a small subset of emoji characters. specifically the flag set is completely missing. It was one of he first set available when the Unicode group released it. Is there a roadmap to support flag emoji and possibiliy update the existing emoji sets ? Thanks :)
How to send a message to my zoho cliq channel?
I have a cron job running on my remote server. It checks for a condition and if satisfied it has to send a message on my cliq channel. Now I was able to get the api endpoint url but then it requires auth token? How do I get one. I tried using developer
Delay in Members List
We are implementing Cliq (Free) in the company, we are registering users, but the list of members does not update, is there a delay? Anyone who has just entered the system will not be able to find any registered users (only the administrator appears for
Recording calls made with Cliq
Hello, Is there a way to record video conference calls in Cliq?
Zohocliq status change automatic
Greetings Zoho, So, i've sync my G-mail calender with zohomail, now every event i get from gmail goes thru zohocliq (WHICH is what i wanted) but the thing is that when the event is there let's say from 11:30 til 12:30PM my current status doesn't change.
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