DKIM not verifying
Hello, Got the error message about DKIM not connected to my domain. I've added the TXT field to my DNS settings in Squarespace, but Zoho is not verifying it. I've also tried testing it on this third party site: http://dkimcore.org/tools/keycheck.html
Issues with Zoho Mail Performance
Dear Zoho Support Team, I hope this message finds you well. I am writing to report that the Zoho Mail platform is currently experiencing significant performance issues. The loading times for pages, emails, and downloads are extremely slow, and I want
Does dots make different mail ids in Zoho Mail?
For example, dots (.) don't matter in Gmail but do matter in Outlook. What is the case with ZohoMail?
What happens in case of discontinuation
I am a zoho mail user, Recently created email with my own domain, I'm thinking to use free forever. I saw zoho ended free forever in Saudi and canada, If it happens in India, what will happen to my existing email IDs? The email Ids created with the custom
Scheduling Mail Merge for later
Hi all, Quick question on Mail Merge. I'm using the new Mail Merge widget through Zoho Mail for a campaign we're running, but instead of sending the batches of Mail Merges manually, I want to schedule them for the morning of the next day. You're able
Imap deactivated by itself
Hi, for the past few hours I have been receiving numerous reports from my clients that they are unable to use the mailboxes via client on the pc. I have checked and in all cases the IMAP protocol has turned itself off, how could this have happened?
Can't add domain name?
I can't add my domain name. Domain is : 4familyandhome.com Error: This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Mail Blocked by www.spamcop.net
Hello, some of my email was blocked by www.spamcop.net, here the full message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.
como faço para trocar o usuario ?
Tenho 5 email como faço para tracar de email?
Images in signature not pulling through (potentially also affecting images in automated emails sent from app)
Hi I tried searching past issues but don't seem to have found a solution. I've checked the signature code link and it correctly links to the logo we have uploaded onto cloud. This issue is also showing up in our automated mails that go through your mail
No puedo recibir correos
No puedo recibir correos de proveedores externos, ya revise los dns y estan bien pero al analizar el domiio por medio de la herramienta me sale que no estan,
My account was blocked
My outbound email account was blocked and don't know why. I find it amazing how Zoho is operational even with no support on weekends. Please someone help me unblock outbound emails on my account. Thanks!
Our customer receiving the emails in spam box
Hello zoho team, We have website theborderlinebeauty.com , our all customer when subscribe our website, so they receive notification in spam box, instead of inbox. we have authenticated the email account with our webiste (screenshot attached) but emails
Permanent Block from Proofpoint
We are having problems with sending emails to @me.com addresses. We are receiving the following error: ERROR CODE :554 - 5.7.0 Blocked - see https://support.proofpoint.com/dnsbl-lookup.cgi?ip=136.143.169.17 Reporting-MTA: dns; mx.zohomail.eu Arrival-Date:
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance.
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. For domain @kuberinv.com.
La entrada y salida de mi correo esta desactivado, Help me!!
Buenas tardes, no puedo redactar ni recibir correos en mi cuenta de correo porque los botones de entrada y salida estándesactivados y no puedo activarlos desde el administrador Ayuden me urgente debo poder recibir correos Gracias
Free Plan mail accounts details
In the zoho mail pricing there's a free plan that includes: FREE PLAN Up to 25 Users 5GB* /User, 25MB Attachment Limit Webmail access only. Single domain hosting. I need to make sure that I'm able to create multiple email accounts in the form of: name@domain.com
See 2 Email Accounts in Dashboard at Same Time
Is it possible to see 2 Email Account inboxes at the same time in the dashboard. Currently, I have to log out and log back in again when I switch from account to account.
553 Relaying disallowed
Hi, I have been trying to set up email hosting for my domain benporter.co.uk with your service here is a screens shot of the DNS records I have setup: I am able to send out emails from ben@benporter.co.uk but when I send email to this address from an
Zoho mail has been blocked
Hi there, I have an account that has been blocked due to exceedign the max amount of email. I've already cleared out a good portion of the emails, could someone unblock the account? The email address is: daniel.yin@yimage.com.sg Thanks alot.
Zoho "Unable to scan for virus" error when sending emails (PDFs)
One of our end users is experiencing an issue where they cannot send an email due to "Unable to scan for virus" alert. End user has stated that it can happen when he attaches one pdf or multiple. The most recent one happened when he attached 11 PDFs
Unable to upload virus detected AGAIN!!!
Zoho mail has problems - can not upload files and view/donwload sent to me files also. When will You fix this? Very urgent!!!
SMTP and IMAP servers are not responding
We stopped receiving inbound email at around 2230 pst 2017 01 10. As of 0800 pst 2017 01 11 servers remain unreachable. Tested from Gmail, mxtoolbox, etc. What is going on? Please post status updates on this board. Can we get an eta for service rest
Zoho freezing constantly
Have come in today and can't do anything on Zoho as it's constantly freezing. I run all my business orders through this system and I am stuck!!! Anyone able to help?
Zoho Mail : Email Incoming Blocked
Hi, I'm received this message yesterday evening and since then have not received any email. Reason for the block : Mail Box disabled. Mail Fetch has also been disabled for any active POP accounts.
Multiple email accounts, one phone
Hi, I have my own businesses that use Zoho mail, now I would like to use zoho mail also for a local charity. But I noticed adding a phone number is compulsory for registering an account, and I only have one phone. This means I can not open an account because my phone number is already in use for another account. Can this be fixed? Thanks Vincent
Your Incoming has been blocked and the emails will not be fetched in your Zoho account and POP Accounts Click here to get unblocked.
Please unblock my email account. Thanks
How to configure email for removing automatic blocking
Hi , I recently signed up for Zoho email account. Everything is working fine except email addresses geting blocked when failed recipients exceed 10 per day. How do I configure my email addresses so that sender email are not blocked as soon as 10 failed delivery emails ? We can not ask support folks every time to unblock it. Also, we don't have constant human support to check if emails are blocked and then unblock them. Please let me know how to configure or increase this limit. Thank you.
Let all members of a group view replies on emails
Hello I have setup a mail account for my company. Currently we are only 2 guys, but we want to have a contact and a support email. I have setup the groups contact@domain.com and support@domain.com and added both our users to the groups. My problem is,
Cannot access the mail admin console
Hi, I can't seem to access the zoho mail admin console. I've tried clearing cache and cookies on two different browsers, and going directly to the login page of the mail admin console using the link https://mailadmin.zoho.com/ and when I login using that
Outlook has stopped syncing Zoho Mail
Everything has been working working fine, but today Outlook (365 desktop) stopped syncing with zoho. I tried removing the account from outlook but now when I try to re-add it, I get this error: "We couldn't connect to the (IMAP) server using the specified
All meeting invites are going to spam even though I have all DNS records set up
I have set up and tested all of the DNS records for SPF, DKIM and DMARC yet every invite we send goes to the recipients spam and dont even seem to show up when sending to an icloud account. What is the fix for this issue.
Zoho Mail + Godaddy + Other Hosting how to configure
Hi, I have taken zoho mail subscription, domain registered on godaddy and hosting taken from other hosting provider. So I have updated third party hosting nameserver on godaddy So now unable to add DNS records in Godaddy. Please give the solution.
Can't send/receive mail
On October 21, 2024, we encountered a critical issue with our email services through Zoho, affecting all 43 users in our organization. Initially, at 10:30 AM, all users experienced delays in receiving emails. However, the situation escalated to a complete
Não consigo receber e-mails do Zoho, apenas consigo enviar
Já tem semanas que o meu e-mail do Zoho não consegue receber e-mails (contabil@pegasocontabilidade.com.br). Porém, consigo enviar e-mail normalmente a outras contas. Gostaria de uma solução para esse problema, visto que trabalho com esse e-mail e clientes
SMTP reauthentication
Hello, we are trying to setup SMTP on re:amaze to our zoho email but we always get 'Reauthenticate SMTP' error Used details found here: https://www.zoho.com/mail/help/zoho-smtp.html Re:amaze is saying that the issue is on Zoho, either incorrect details
Send mail rate limit for free user
Hi: I just sign up zoho mail for testing my new website service, currently I registered as free user, and I have a domain, I will bind my domain with zoho mail, so my website can send email with my domain name address. As my website just starts up, so
Mail to my Zohomail account was blocked
I sent an email from my new Zoho mail account to my gmail address. It went through, although it landed in the spam folder. But then when I tried replying to the email using my gmail account, the Email Delivery Subsystem blocked the mail. This was the
Este domínio já está associado a esta conta ...
Estou tentando criar um e-mail corporativo, porém quando informo o domínio que é de minha propriedade, ele acusa já estar vinculado a outra coisa de e-mail. I'm trying to create a corporate email, but when I enter the domain that I own, it says it's already
550 5.4.6 Unusual sending activity detected. Please try after sometime.
When sending email today we got following message back 550 5.4.6 Unusual sending activity detected. Please try after sometime. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a> We earlier hosted our email on Google
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