Nous nous installons dans des routines efficaces et rodées avec le temps. Chaque matin, nous ouvrons nos e-mails, passons aux messages, consultons notre agenda, puis attaquons nos tâches. Ce processus nous semble maîtrisé, mais est-il réellement optimisé ? Ou bien avons-nous simplement trouvé un moyen de garder la tête hors de l’eau, avec des méthodes construites petit à petit, sans jamais les remettre en question ?
Prenons un instant pour faire le point :
- Vous avez déjà attendu que quelqu’un soit « en ligne » pour lui envoyer un message ?
- Vous baissez le volume de vos notifications pour pouvoir vous concentrer un peu ?
- Vous demandez encore à votre moteur de recherche l’heure dans un autre fuseau horaire ?
- Vous sautez d’un outil à l’autre du matin au soir ?
- Vous passez la souris sur un nom pour voir qui c’est ?
Si vous vous reconnaissez dans au moins une de ces situations, sachez que vous n’êtes pas seul. Ces habitudes sont devenues notre quotidien. Pourtant, à mesure que les équipes grandissent, rester dans ce mode de fonctionnement peut rapidement devenir un frein.
Découvrez Trident et voyez comment il allège vos journées de travail
Trident est une application de bureau tout-en-un qui regroupe vos outils essentiels : e-mails, messagerie, appels, calendrier, tâches et notes — le tout dans un seul espace. Mais Trident ne se contente pas de centraliser vos outils : il les fait mieux fonctionner ensemble, pour offrir une expérience fluide et cohérente.
L’application intègre également des fonctionnalités natives qui s’adaptent parfaitement à votre système d’exploitation, rendant l’ensemble plus rapide, plus naturel et plus agréable à utiliser.
Gagnez en efficacité avec « Notifier quand disponible »
Dans le cadre d’une collaboration, les échanges rapides sont essentiels. Envoyer un message, patienter, puis recevoir une réponse fait partie du quotidien. Mais quand votre collègue est indisponible, on se retrouve souvent à vérifier son statut, à revenir plusieurs fois… au détriment de notre concentration. Ces petits moments d’attente s’accumulent et freinent la productivité.
La fonctionnalité « Notifier quand disponible » de Trident vous aide à dépasser ce frein. D’un simple clic, vous êtes alerté dès que votre collègue est connecté, que ce soit après une pause ou son retour au travail. Vous pouvez alors immédiatement reprendre la conversation, en message, appel vocal ou vidéo.
Ne soyez plus dérangé grâce au mode "Ne Pas Déranger"
Vous avez déjà essayé de vous isoler pour travailler, mais un ping ou une alerte vous a sorti de votre concentration ? Souvent, on baisse le volume ou coupe les notifications une à une, ce qui n’est jamais totalement efficace. Parfois, on oublie même de tout remettre en marche ensuite.
Avec la fonction "Ne Pas Déranger" de Trident, vous définissez simplement votre temps de silence, et toutes vos notifications — mails, messages, appels et tâches — sont automatiquement coupées. À la fin de ce temps, tout se réactive sans que vous ayez à intervenir. Vous gardez le contrôle, sans effort.
Gardez votre rythme avec l’application Barre de Menu (macOS)
Lorsque vous lisez un article ou préparez un dossier, une idée clé peut surgir. Plutôt que de perdre du temps à chercher comment la noter ou contacter un collègue, utilisez l’application la Barre de Menu Trident.
Elle vous permet d’accéder instantanément à vos outils de communication et de prise de notes, sans quitter votre fenêtre actuelle. Vous gagnez en efficacité et en fluidité.
Gérez facilement les réunions sur plusieurs fuseaux horaires
Lorsque vos collaborateurs sont répartis dans plusieurs pays, planifier une réunion peut vite devenir complexe à cause des différences horaires. La vérification manuelle des heures locales est longue et sujette à erreurs. Grâce à Trident, cela devient intuitif.
Ajoutez jusqu’à cinq fuseaux horaires à votre calendrier pour voir d’un seul coup d’œil les heures de chacun. Cette vue facilite grandement la planification de réunions efficaces, quelle que soit la localisation des participants.
Smart Flow : le partage rapide et intuitif
Partager des fichiers est un geste quotidien au travail. Que ce soit pour transmettre un rapport ou donner accès à un dossier, on le fait souvent sans y penser.
Imaginez : vous recevez un mail avec une pièce jointe à partager en chat. Votre processus habituel ? Télécharger, enregistrer, ouvrir le chat, chercher le fichier, puis l’envoyer.
Avec Smart Flow de Trident, simplifiez-vous la vie : faites simplement glisser la pièce jointe depuis votre mail vers la conversation, et c’est envoyé. Mieux encore, vous pouvez transférer fichiers, contacts ou contenus entre toutes les apps de Trident par simple glisser-déposer. Par exemple, glissez un contact sur un fichier WorkDrive pour lui donner accès en un instant.
Accédez rapidement aux informations grâce à la fiche contact
Dans une entreprise en pleine expansion, recevoir un message d’un collègue que l’on ne connaît pas toujours est courant, surtout entre départements. On prend souvent un instant pour chercher qui il est avant de répondre. Avec Trident, ce temps d’attente disparaît. Un simple clic sur une photo de profil ou une mention @ affiche instantanément une fiche contact complète : nom, département, fonction, email, poste, lieu de travail et hiérarchie. Vous avez ainsi toutes les informations nécessaires pour répondre efficacement.
Un petit changement peut tout transformer
Avec le temps, nos habitudes de travail s’installent — influencées par nos besoins, mais aussi par les outils que nous utilisons. Il suffit parfois d’un nouvel outil bien pensé pour nous faire repenser notre façon de travailler, et révéler une solution plus simple, plus fluide. Trident ne réinvente pas votre façon de travailler : il l’améliore. Il supprime les petites frictions du quotidien et vous aide à rester concentré, organisé et connecté.
Trident est inclus sans frais supplémentaires pour tous les utilisateurs payants ou en évaluation de Zoho Mail, Zoho Workplace et Zoho One (avec un compte Zoho Mail actif). Essayez-le dès aujourd’hui et redécouvrez la fluidité au travail.
L'équipe Zoho France
Recent Topics
Narrative 13: Importing your data
Behind the scenes of a successful ticketing system: BTS Series Narrative 13: Importing your data When importing data into an application, it is crucial to prevent data loss or duplication. These types of errors can hinder the development of a clean and
Blueprint Not Triggering When Lead Status Is Updated by Workflow (IndiaMART Integration)
I have set up a blueprint that triggers when a lead’s status is “New Lead.” Our CRM is integrated with IndiaMART, and when leads are created from IndiaMART, their Lead Status is initially set to None. To handle this, I created a workflow that automatically
Update Subform in specific field(Status) without affecting other fields in Zoho CRM using Deluge?
Scenario: PRODUCT Module(change name Plot) in any product status change From Available to Booked then on PROJECT Custom Module have Subform So, Subform name is Property Details now in that Subform 1 field is STATUS that update according to product status
YouTube Live #2: Agreement Intelligence with Zoho Sign's eSign AI assistant
Hi there, We're back again with our YouTube live series and this time, we'll take you through our holistic agreement intelligence powered signature workflows. Struggling to draft an agreement? Need help double-checking clauses and going through complicated
Can I Build a POS using ZOHO creator and integrate it with ZOHO Books?
Hello, I have a Zoho Books account and I was wondering if I can have a POS system that integrates with it. Primarily with Inventory, Customers and Payment and ofcourse Create invoices and credit notes. So, would Zoho creator provide me with this solution? Thank you,
An important update for Zoho Cliq desktop users
The latest version of the Zoho Cliq desktop app (v1.8.0) will no longer be supported on macOS 10.15 Catalina and earlier versions. This is because the framework we use (Electron) no longer supports some older macOS versions. If you’re using macOS 10.15
Zoho Projects - Visual improvement to parent and sub-task relationship
Hi Projects Team, My feature request is to improve sub-task visibility. Please see screenshot below. I really think parent child relationships could be visually improved. Even if the first letter of the parent task was inline with other same level tasks
Items Below Reorder Point Report?
Is there a way to run a report of Items that are below the Reorder Point? I don't see this as a specific report, nor can I figure out how to customize any of the other stock reports to give me this information. Please tell me I'm missing something s
New Toolbar in Zoho Sheet
We have revamped our toolbar design in this new version of Zoho Sheet. Below are some screenshots to help you get accustomed to this new interface. Click on the picture below to view the animated image in its original size. Scroll down this post to learn about the changes. Highlight of Changes: The previous format tab is now split into 2 tabs - Home and Format. The Home tab contains the commonly used functions and the Format tab holds formatting related options. Under the Home tab towards the far
Zoho inbuilt Telephony made a lot of issues!
Hi there, I am a user that I am working with zoho inbuilt telephony around 1 month. Non of my colleagues are happy with this app! most of the time customer cannot hear my customer service team, customers say our voice is breaking. whenever Telephony support
Sending workflow notifications using popular chat services
Hello everyone, We have introduced instant and scheduled notifications on some of the most popular chat platforms to facilitate easy collaboration, quick action, and wider reach. Workflow notifications can be sent to the following chat platforms: Zoho
Webhook not firing.
I created a webhook using the Web UI, it looks very nice and the testing worked without an issue, but when i save/ update a ticket, the webhook is not firing. Here are the details of the web-hook i get from using the API "modifiedTime": "2019-10-22T09:23:37.380Z",
Adding Images to a Quote in Zoho CRM
We are currently preparing to use Quotes in Zoho CRM and we are building out our Quote templates. We came across an issue of not being to add Images of the products to the Quote - specifically in the body of the Quote templates. This is a problem,
Applications built with Zoho Creator
Hi, I’m really interested in seeing how others have built their application using Zoho Creator, especially those designed for external users (clients, vendors, or the public). If you’ve developed something along those lines and don’t mind sharing, I’d
Is it posssible to add Asap Widget on Wordpress?
I have tried to add the ASAP widget so users could iniciate chats and see the KB information but nothings seems to work. I have tried to add the script using a php snippet that adds the to the footers and also tried one for the header in the functio
Require ticket resolution
Hi Zoho team, Is there a way to require resolution even if an agent did not use a blueprint? for example, our blueprint has a "resolve" transition but what if agent revoked blueprint and manually set the status of ticket to closed? Is there a way where
Tables from ZohoSheets remove images when updated from source
I have a few tables from a ZohoSheet in a ZohoWriter document that will remove the images in the cells when I refresh from the source. The source still has the images in the table when I go to refresh. After updating from the source, as you can see the
API Pagination Error: 'from' Parameter Limit
Hello, I am encountering an error while paging through the Zoho Desk API results: Status code: 422 - {"errorCode":"UNPROCESSABLE_ENTITY","message":"The value passed for field 'from' exceeds the range of '0-4999'."} Is 5000 the maximum number of records
How to go to the next open ticket in the queue when agents closes ticket
Zoho Desk When agent closes a ticket - eg when they choose 'Send and Close" - where is the setting that automatically redirects them to the next open ticket in the queue?
External download link limit
Can You please help us to understand this For Zoho WorkDrive external users, the download limit is a maximum of 5 GB total download size and a maximum of 50 first-level files and folders What is the meaning of first level? We are using these files in
CRM verify details pop-up
Was there a UI change recently that involves the Verify Details pop-up when changing the Stage of a Deal to certain things? I can't for the life of me find a workflow or function, blueprint, validation rule, layout rule ect that would randomly make it
Custom templates for calendar report
What about being able to design custom templates for the calendar report, as well as for other types of reports? I think more users are waiting for this.
Print a price list or price book
Hi Community. Am I right in concluding that Zoho has no functionality to print a price list from either Zoho CRM, Zoho Inventory or Zoho Books? I won't get stuck on the fact that Zoho doesn't sync price books between Zoho CRM and Books/Inventory (more
Disable payment thank-you emails
Hello, can someone please tell me how to disable sending of the "Payment Thank-You" emails?
Maximum tags possible in Contacts Records
I read in some documentation that Zoho allows a total of 200 tags across all records. Is this correct? So is it not possible to have one tag per record for 500 records?
Any way to "Pay with Check" or "Refund with Check" for Credit Notes?
When we have a Bill in Zoho Books, we can select the "Pay with Check" option which then allows us to print/cut the check directly out of Zoho Books. When we created a Credit Note and want to refund the customer, is there any way to Refund with Check,
CRM Mobile reports
When our engineers finish a job they like to email the customer a job report. This is best done todate as an email template but we can find no way to include an image field from that module. Is there any other options?
When Zoho Tables Beta will be open to EU data center
Hello all, We in EU are looking at you all using and testing and are getting jealous :) When we will be able to get into the beta also? We don't mind testing and playing with beta software. Thank you!
Start Form on a different page (i.e., hide form pages)?
I have a Zoho form that uses the `Field Alias - Prefill URL` feature. My goal is to have a pre-filled field that directs the user to a specific starting page in the form. For example: The URL will have a field alias that will auto-populate a field with
How can we disable "My Requests"?
We are not using this functionality in our system at all and our users get confused.
PayPal payment received recording problem
Hi, A little while back one of our customers used the PayPal payment option to pay an invoice For some reason though the payment is showing up twice within the Payments section of the invoice! Instead of setting the invoice value to ZERO, it now shows a negative value Anyone else face this problem? I've checked PayPal and there is only 1 payment in reality... A bug? Actonia ps: for anyone from Zoho Customer Service or tech team, its Invoice 785 in our account
string(87) "{"code":"INVALID_TOKEN","details":{},"message":"invalid oauth token","status":"error"} " grtting this error
Using access token i am trying to add sales orders through api but it is throwing errors like the above i have mentioned. Please help me for that
How to mute chat notification sound by default in Zoho SalesIQ?
We’ve recently embedded the Zoho SalesIQ chatbot on our website, and we’ve noticed that notification sounds sometimes play even when the visitor hasn’t interacted with the chat widget yet. We’re trying to understand two things: Why do these sounds occur
Kanban View for Projects.
At our organization, we describe active projects with various statuses like "In Proofing" or "Printing" or "Mailing". In the Projects view, one can set these project statuses by selecting from the appropriate drop-down. While this works, it's difficult to view and comprehend the progress of all of your projects relative to each other in a table. Creating a Kanban view for projects where I can move them from one status to another allows me to see where each project is in the order of our workflow.
How to Hide Article Links in SalesIQ Answer Bot Responses
I have published an article in SalesIQ, and the Answer Bot is fetching the data and responding correctly. However, it is also displaying the article link, which I don’t want. How can I remove the link so that only the message is shown?
Add RECURRING option when adding email to calendar events
When you add an email to a calendar event, there is no option to make that new calendar event into a recurring event. It is counterproductive to make an event from your email to then have to go to your calendar, find the event, and make it recurring.
LINE Auto Message Connect to Zoho
When I integrated LINE into the CRM, I was prompted to disable “Chat,” “Auto Response,” and “Greeting Messages,” and to enable the webhook. However, since I have already set up some auto-reply features in LINE, including Rich Messages and greeting automation,
Option to block bookings from specific email address or ip adresss in zoho booking
Sometime few of our client keep booking irrelevant booking service just to resolve their queries and they keep booking it again and again whenever they have queries. Currently its disturbing our current communication process and hierarchy which we have
Threaded conversations for emails sent via automation
Hi Guys, I hope you are doing well. Don't you guys think we should have an option in a workflow to notify users either as a new email or the previous email thread. For example, if you have one deal in the process and there are 10 different stages during
Create folder is fetch fails
coming from zapier... zapier has a google drive task that searches for a specific folder in google drive, and if it fails to find the folder it will create a folder based on the search criteria, and contine along the singluar path of the flow. Trying
Next Page