Hello all!
A very happy new year to all of you! We're back with the very first monthly update of the year! Your support has made Creator's journey in 2022 both momentous and remarkable, and we'll be striving hard to make sure 2023 is even more incredible. Moreover, we're overwhelmed by your response to our brand new Product Roadmap page—thank you so much!
We'd like to welcome you to the new year with a slew of crucial updates:
- Blueprint Deluge tasks
- Inactive accounts deletion
- Old [C4] payment deprecation
- Upgrading to new sharing for user and customer portals
- Dynamically embed components in pages
- Import data to reports via permalink
- Parent window navigation for widgets
- AI-model assistant to create apps from files
- OpenAPI specification
- - - - - - - - - -
Blueprint Deluge tasks
We thought a rendezvous between two major Zoho Creator features—Deluge and Blueprint—would open up infinite possibilities. So we pulled up our socks to get working and came up with two new Deluge tasks related to blueprints.
- thisapp.blueprint.executeTransition - This is a task that will let you execute a transition and move a record from one stage to another. This task is handy when you need to perform bulk actions on a large number of records.
- thisapp.blueprint.changeStage - This task will let you move from one stage to another stage without having to execute a transition. Moreover, this task will be applicable in a bidirectional way, meaning that you can use it to move to a stage that is present before or after the current stage in the blueprint.
Crucially, we've also managed to overcome the limitation which prevented records manipulated using Deluge from being a part of any Blueprints. Going forward, even records added/updated using Deluge tasks can partake in the blueprint process.
How do I benefit?
The ability to work with blueprint workflows using Deluge programming will help vastly improve the automation of business processes.
Applicable for: C5, C6
Availability: All DCs
Released on: 08-Feb-23
Note: Blueprint Deluge tasks will be rolled out in a phased manner. Initially, they will be available only for new signups, but then later will be rolled out for all.
- - - - - - - - - -
Inactive accounts deletion
In order to enhance performance, preserve security, reduce data retention, and safeguard the privacy of Creator users, we've decided to make the hard choice to delete inactive accounts. While we're sad to see some people leave Creator, we also see this as an opportunity to improve the performance of those who choose to stay with us. Any account that hasn't been accessed for 180 days will be considered as inactive and marked for deletion.
How will it work?
- After prolonged inactivity, an account will be listed for deletion.
Note: Only inactive accounts with a free, expired, or unpaid subscription will be considered. - The account admin will be informed via email of the impending deletion. Multiple reminders will follow.
- Finally, on a predetermined and well-publicized date, the account will be deleted.
- If the admin changes their mind and wants to retain their account, they can do so at any time before the deletion deadline, simply by clicking the Reactivate account button in the emails they've received.
How do I benefit?
Once this entire process is complete, the load on our systems will be reduced considerably, and we'll be able to reuse resources to serve you better. And finally, we're making rapid progress towards our ultimate aim of making Zoho Creator the fastest low-code development platform available.
Applicable for: C5
Availability: All DCs
Released on: 09-March-23
- - - - - - - - - -
Old [C4] payment deprecation
Creator vets will remember that you used to be able to configure payments from within Form properties in C4. While it worked well, we came up with something even better in C5—Payment workflows.
Upon its launch, we began a process of slowly consolidating all payments under Workflows. Then, awhile later, we deprecated support for the creation of new payments from form properties. But, by popular request, we allowed existing payment configurations to continue functioning as before.
Although old C4 payments were permanently disabled, the payment field was retained to store the payment configuration and its associated data. However, old C4 payment configurations will soon reach their end of life.
What should I do?
- Go to Form -> Form properties.
- Then navigate to the Payment section.
i. If a payment configuration is present, then click the Delete icon.
ii. If the payment configuration was removed earlier, then the payment field alone will be present. In this case, click Delete old payment.
iii. If you don't see anything under the payment section, then you don't need to do anything. You're already good to go.
How do I benefit?
Shifting to payment workflows will enable you to collect payments by integrating with a large number of payment gateways. Additionally, any application which still has old payment configurations cannot become part of Environments. You don't want to miss out on that functionality!
Applicable for: C5, C6 users who are using the old payment method
Availability: All DCs
- - - - - - - - - -
Upgrading to new sharing for Users and Customer portal
A small but significant percentage of Creator users continue to stick with the old sharing setup for users and customer portals. All good things come to an end, but this time around they'll be superseded by something vastly superior. The new sharing model brings with it massive upgrades—customizable permissions, field permissions, the ability to restrict visibility, and much more—to the process of sharing with users and customers. We're sure that you'll love the upgrade!
We realize that this could be a big change for some of you, though. With that in mind, we came up with a pretty helpful Upgrade wizard to assist you with the upgrading process. The upgrade wizard will give you a detailed preview of how the user and customer portal permissions and other configurations will be mapped after the upgrade.
How do I upgrade?
- Visit the Updates section under Account Setup and choose the Users and Customer Portal upgrade.
- In the upgrade wizard, select the application which should be upgraded to the new sharing.
- A preview of how the permissions will look after upgrading to the new sharing will be displayed.
- After carefully reviewing the permissions, you can finalize the upgrade.
How do I benefit?
- The new sharing setup comes with the benefit of better-structured access control policies using permissions and roles.
- Permission to access, view, edit, delete, import, and export records can be set as part of the new sharing process.
- Getting the new sharing setup for user and customer portal is a mandatory prerequisite to upgrading to C6, the most powerful and innovative version of Creator yet.
- You (already are and) will continue missing out on exciting updates by sticking with the old sharing setup. We intend to focus our developmental resources only on the new sharing version.
Applicable for: C5 users who are using the old sharing model
Availability: All DCs
- - - - - - - - - -
Dynamically embed components in pages
Currently, you can embed other Creator components (like forms, reports, etc.) in a page. Now we're taking it up a notch by opening up the possibility of embedding Creator components in a page as:
- Popup windows
- Embed containers within the same page (both as HTML and iframe)
- <div> containers
What do I need to do?
Just use the new zc_LoadIn page parameter to dynamically embed components into pages.
How do I benefit?
Apart from allowing you new ways to embed components into a page, the other advantage of this parameter is that now the page can show dynamic real-time values, without having to refresh the entire page. With the older fixed embed, you needed to refresh the page to get updated data.
Applicable for: C5, C6
Availability: All DCs
Released on: 06-Feb-23
- - - - - - - - - -
Import data to reports via permalink
We'll be launching standardized functionality-based URLs that'll allow your users to import data directly to reports. Save your users' time, as they'll no longer need to go to that particular report to upload data.
How will it work?
The import permalink will have the following pattern:
https://<base_url>/<account_owner_name>/<application_name>/report/<report_link_name>/import
Use it anywhere in any component to quickly direct the user to the import interface.
How do I benefit?
This standalone import permalink can provide you with innumerable ways to enable users to upload data to reports. Apart from saving them the hassle, the permalink can be added to other components, like pages, forms, workflows, and more.
Applicable for: C5, C6
Availability: All DCs
Released on: 06-Feb-23
- - - - - - - - - -
Parent window navigation for widgets
As you're probably aware, Widgets help you build components that aren't always possible using Creator's built-in functionalities. But, due to certain restrictions, you couldn't execute actions from widgets to their parent window (creatorapp.zoho.com). Annoying, right?
To overcome this limitation, we've come up with a new method, navigateparentURL(), which will allow you to execute an action in the parent window from the child window itself. This method can handle the open, back, reload, close, and close all actions.
How will it work?
Just use the navigateparentURL() method present under the ZOHO.CREATOR.UTIL with JavaScript functions. The action that's required to be performed (back, close, etc) should be passed as a param.
Syntax:
var param = {
action:${ACTIONVALUE}
url: ${URL}
window: ${WINDOWTYPE}
}
ZOHO.CREATOR.UTIL.navigateParentURL(param)
How do I benefit?
With the new method, you can provide a powerful yet greatly simplified experience to your users, with the help of UI buttons which perform actions in the parent window.
Applicable for: C5, C6
Availability: All DCs
Released on: 13-Mar-23
Reference:
- - - - - - - - - -
AI-model assistant to create apps from files
Trying to create an app or form by importing a file containing large amounts of data can be a real headache! That's why we've come up with an AI-powered tool to help you achieve data normalization while importing files. Data normalization is the process of breaking down data into smaller tables with a more organized structure.
Our AI will quickly analyze the data you're importing and provide you with a list of suggestions to split them into smaller tables along with suitable relationships that can be established by showing you a list of reference forms and lookup fields.
What should I do?
- In the Import from file window when creating a new application in the wizard, click Restructure table under the Data section.
- You'll then be shown a list of suggestions. Choose the most suitable one and, if needed, make any changes as per requirements.
How do I benefit?
This features brings order to your disorganized data, segments it in a disciplined fashion, and makes it more suitable for consumption.
Applicable for: C5, C6
Availability: All DCs
Released on: 06-Feb-23
- - - - - - - - - -
OpenAPI specification
As part of our continuing process of standardizing the APIs across our products, Zoho Creator v2 APIs are now defined using OpenAPI specifications. The key advantage of embracing OAS is that it includes a standard and language-agnostic interface for describing APIs in a manner in which they are both machine-readable and interpretable by human readers.
How to get them?
- Visit the OpenAPI page under the API docs. There, you can download the OAS files as a whole or individually, as per your requirement.
- Alternatively, when you visit any individual API page (say Add records, for example) you'll see a Download OAS button. Use it to get the OAS file.
- Then use them in Swagger.
How do I benefit?
Since OAS is the industry standard, you can steeply reduce the learning curve of APIs. Anyone can easily determine how an API works, as the OAS files contain detailed information about the endpoints, components, and meta information.
Applicable for: C5, C6
Availability: All DCs
Released on: 06-Feb-23
- - - - - - - - - -
We'll notify you as these features are rolled out. In the meantime, let us know what you think about these updates in the comments below!
Regards,
Zoho Creator Team
Recent Topics
Sortie de Zoho TABLE ??
Bonjour, Depuis bientôt 2 ans l'application zoho table est sortie en dehors de l'UE ? Depuis un an elle est annoncée en Europe Mais en vrai, c'est pour quand exactement ??
Issue with WhatsApp Template Approval and Marketing Message Limit in Zoho Bigin
We are facing issues while creating and using WhatsApp message templates through Zoho Bigin, and we request your clarification and support regarding the same. 1. Utility Template Approval Issue Until December, we were able to create WhatsApp templates
How to install Widget in inventory module
Hi, I am trying to install a app into Sales Order Module related list, however there is no button allow me to do that. May I ask how to install widget to inventory module related list?
Zoho vault instal on windows
I am trying to use Zoho Vault Desktop for Windows, but I am unable to complete the sign-in process. Problem description After logging in to my Zoho account and clicking Accept on the authorization page, nothing happens. The application does not proceed
Zoho Social - Feature Request - Reviewer Role
Hi Social Team, I've come across this with a couple of clients, where they need a role which can review and comment on posts but who has no access to create content. This is a kind of reviewer role. They just need to be able to see what content is scheduled
Zoho Social - Feature Request - Non-US Date Format
Hi Social Team, I have noticed that there is no option to change the date format from US mm/dd/yyyy to others like dd/mm/yyyy. It would be great to see this added as the platform matures. Thanks for considering this feedback.
Drop Down Value
Hi, May I know why Zoho Flow treat this drop down as number and not as string. If so, how can I fetch the right value for filtering. This field is from Creator, in Creator upon checking by default it is a string since it's not a lookup field.
Zoho CRM's mobile apps: A 2025 Recap
2025 marked a year of steady progress for Zoho CRM's mobile apps. We rolled out several updates and features to improve usability and make everyday CRM work a lot easier to manage. Here’s a look back at some of the key releases from 2025. Android releases
Dependent / Dynamic DropDown in ZohoSheets
Has anyone figured out a way to create a Dropdown, the values of which is dependent on Values entered in the other cell ?
Facebook follower count doesn't match FB Analytics
Hi all, I am wondering if anyone else has issues with follower counts for Facebook not matching FB's native analytics tool. On the Zoho dashboard, it's showing 1,007, but FB shows 1,060. All the other channels match up. Any insights are much appreciated!
Meta and Facebook data report discrepancy
I have been currently gathering manually facebook follower data thru meta. In zoho marketing plus the social media reporting only allows for page likes, and so there is a discrepancy with the data. please the difference in files attached. Is there way
Develop and publish a Zoho Recruit extension on the marketplace
Hi, I'd like to develop a new extension for Zoho Recruit. I've started to use Zoho Developers creating a Zoho CRM extension. But when I try to create a new extension here https://sigma.zoho.com/workspace/testtesttestest/apps/new I d'ont see the option of Zoho Recruit (only CRM, Desk, Projects...). I do see extensions for Zoho Recruit in the marketplace. How would I go about to create one if the option is not available in sigma ? Cheers, Rémi.
Can I add Conditional merge tags on my Templates?
Hi I was wondering if I can use Conditional Mail Merge tags inside my Email templates/Quotes etc within the CRM? In spanish and in our business we use gender and academic degree salutations , ie: Dr., Dra., Sr., Srta., so the beginning of an email / letter
Unlocking New Levels: Zoho Payroll's Journey in 2025
Every year brings its own set of challenges and opportunities to rethink how payroll works across regulations and teams. In 2025, Zoho Payroll continued to evolve with one clear focus: giving businesses more flexibility, clarity, and control as they grow.
Can I export all attachments from Zoho CRM?
Can I export all attachments from Zoho CRM?
Please can the open tasks be shown in each customer account at the top.
Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature
What's new in Zoho Sheet: Simplify data entry and collaboration
Hello, Zoho Sheet community! Last year, our team was focused on research and development so we could deliver updates that enhance your spreadsheet experience. This year, we’re excited to deliver those enhancements—but we'll be rolling them out incrementally
Community Digest — Noviembre y Diciembre 2025
¡Hola, Comunidad de Zoho en Español! Cerramos el año de la mejor forma con nuestro último Community Digest de 2025, donde podrás encontrar las últimas novedades de nuestros productos. ¿Todo listo para empezar 2026 con el mejor pie? ¡Vamos a ello! Zoho
Zoho Projects Plus’ 2025- the year we launched
We’ve been building project management tools for the past 19 years, and a question we often hear is: Different teams in our organization prefer different project management methods; while the development team prefers agile, the marketing and sales teams
Why can't we change the Account type from an Expense to an Asset?
Like the question. Why in QuickBooks for example if I mistakenly created an account as an expenses and I already captured information in those accounts, I can just change the account type from expense to asset
Zoho Books emails suddenly going to Spam since 11 Nov 2025 (Gmail + now Outlook) — anyone else?
Hi everyone, We migrated to Zoho Books in July 2025 and everything worked fine until 11 Nov 2025. Since then, Zoho Books system emails are landing in customers’ Spam (first Gmail, and now we’re seeing Outlook/Office 365 also starting to spam them). Impacted
How do you print a refund check to customer?
Maybe this is a dumb question, but how does anyone print a refund check to a customer? We cant find anywhere to either just print a check and pick a customer, or where to do so from a credit note.
Data Import | Zoho Analytics Custom Query Window Size
Please increase the window size for the Custom Query Data Import. It's impossible to work with such a small query window.
Company Multiple Branch/ Location Accounting
Hi All, anyone know whether company can maintain their multiple Branch Accounting in Zoho Books. It will be chart of Accounts & Master Data will be same but different report available as per per Branch. Thanks & regards, Vivek +91 9766906737
Zoho Books Invoices Templates
It would be really helpful to have more advanced features to customise the invoice templates in Zoho Books. Especially I´m thinking of the spacing of the different parts of the invoice (Address line etc.). If you have a sender and receiver address in
Support for Developing Zoho Recruit Extensions via Zoho Sigma
Hi, I’m interested in building an extension for Zoho Recruit using Zoho Sigma. However, when I navigate to Sigma and attempt to create a new extension (via the "New Extension" option), Zoho Recruit does not appear as a listed service—only options like
Email Administrators! Join our tips & troubleshooting series
Greetings to all the admins out there! This announcement is exclusively for you. As we step into the New Year, we’re excited to start a dedicated series of admin-specific tips curated to support you. These posts will help you overcome everyday challenges
Notes badge as a quick action in the list view
Hello all, We are introducing the Notes badge in the list view of all modules as a quick action you can perform for each record, in addition to the existing Activity badge. With this enhancement, users will have quick visibility into the notes associated
Deprecation of the Zoho OAuth connector
Hello everyone, At Zoho, we continuously evaluate our integrations to ensure they meet the highest standards of security, reliability, and compliance. As part of these ongoing efforts, we've made the decision to deprecate the Zoho OAuth default connector
Personalize your booking pages with Custom CSS
Greetings from the Zoho Bookings team! We’re introducing Custom CSS for Zoho Bookings, designed to give you complete control over the look and feel of your booking pages. With this new feature, you can upload your own CSS file to customize colors, fonts,
Free Webinar : Unlock AI driven business insights with Zoho Inventory + Zoho Analytics
Are you tired of switching between apps and exporting data to build customized reports? Say hello to smarter & streamlined insights! Join us for this exclusive webinar where we explore the power of the Zoho Inventory–Zoho Analytics integration. Learn
No OR Filter for Views with a Related Modules Criteria
We would like to create a Deal View where the User can see all their deals. For that, we would need an OR to connect the criteria. One of the Fields is a "multiselect User", these (Related Modules Criteria) can only be Filter with an AND. Even between
Import Function: ONLY update empty fields
When setting up an import from a spreadsheet to CRM, there is a checkbox "Don't update empty values for existing contacts" (see screenshot below). While I see some limited benefit from this functionality, I think there should also be an "ONLY update empty
Sales IQ Chat Widget is Only Displaying Last Name
Can anyone suggest why the widget is only displaying "last name"?! We have the latest version of the wordpress plugin installed. Thanks Thanks!
Free Webinar: Zoho Sign for Zoho Projects: Automate tasks and approvals with e-signatures
Hi there! Handling multiple projects at once? Zoho Projects is your solution for automated and streamlined project management, and with the Zoho Sign extension, you can sign, send, and manage digital paperwork directly from your project workspace. Join
Begin the year with best practices in the Zoho Desk mobile app : Part 2
In focus: Optimizing collaboration and supervision Let's begin 2026 with Part 2 of our tips series on driving your ticketing operations at your fingertips. In Part 1, we explored streamlining operations within tickets. This helped individuals at Omniserve
Can we disable add to cart in Zoho Commerce?
Hello, Our sales happen on the phone. During the call the customer is directed to our website to inspect the products together with the sales rep. So we need a way to present our inventory. I figured Zoho Commerce is a good fit for this use case. However we would have to disable the possibility to purchase products in the shop. Is that possible? Sunny regards, Artjom
How to update "Lead Status" to more than 100 records
Hello Zoho CRM, How do I update "Lead Status" to more than 100 records at once? To give you a background, these leads were uploaded or Imported at once but the lead status record was incorrectly chosen. So since there was a way to quickly add records in the system no matter how many they are, we are also wondering if there is a quicker way to update these records to the correct "Lead Status". I hope our concern makes sense and that there will be a fix for it. All the best, Jonathan
Zoho DataPrep and File Pattern configuration
I'm using Zoho data prep to ingest data from One Drive into Zoho Analytics... The pipeline is super simple but I can't any way to get all the files that I need. Basically I need to bring all the files with a certain pattern and for that I'm using a regex
JWT Token authentication problem that sometimes generates infinite redirect loops
Description : Nous proposons un bouton sur notre plateforme permettant de rediriger l'utilisateur vers le portail ZohoDesk via un jeton JWT pour une authentification transparente. Cependant, il arrive que certains utilisateurs soient pris dans une boucle
Next Page