もしもサンタがZoho CRM を使ったら...?

もしもサンタがZoho CRM を使ったら...?

こんにちは!皆さんはどのようなクリスマスを過ごされましたか?🎅


この投稿では、CRM を活用し、膨大な案件対応を行う中、誤配達と配達漏れのミスを防ぎ、業務効率を飛躍的にアップしたサンタの物語を紹介します。(※フィクションです)  

もしもサンタがZoho CRMを使ったら?:https://www.zoho.com/jp/crm/christmas-special.html


<サンタのCRM活用法>

モバイルアプリ
クライアントの最新の情報にいつでもアクセスできます。
ナビを起動できるので、これまで地図で確認していた手間が削減され、業務効率が大幅に改善されました。

チェックイン機能
トナカイが予定として登録した配達が完了したら、 facebookなどのチェックイン同様に、CRM上に履歴を残すことができます。これにより、訪問漏れを防ぎ、数億いるクライアント全てに確実に配達ができるようになりました。


Zoho CRM は今後も様々な企業、ビジネスを支えるために、アップデートしていく予定です!

当フォーラムでもひきつづきサービスに関するアップデート情報を提供していきますので、ぜひチェックしてくださいね。

Zoho CRM アップデート情報はこちら

 



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