problem setting up signature
when attempting to create a signature for any email account the message 'internal error occurs' consequently not allowing any signature to be set up.
Where can I find my CNAME Code (starting with zb...)?
I accidentally removed my zb code from godaddy domain Cname parameters. Please provide me with my zb code. Its urgent. Thank you.
Recover zb code
Hi, I was trying to solve some problems with the mail service and I accidentally deleted the CNAME and I can't recover my zb code. Can you please provide it to me? Is it also possible to check and understand what is the problem with the mail? I do not receive mails (553 relaying disallowed). I already set the MX records but nothing changes. Thank you
MailPolicy violation Error delivering to mailboxes
Hi, im getting some problems to receive emails from my web server. Looking on mail logs i've found this: relay=mx.zoho.eu[185.20.209.166]:25, delay=1.3, delays=0.15/0.07/0.69/0.44, dsn=5.2.3, status=bounced (host mx.zoho.eu[185.20.209.166] said: 554 5.2.3
IMAP issues with one address
I have several email accounts at one address on the morrispaint.com domain. One of them is consistently having issues with IMAP through Thuderbird. orders@morrispaint.com gives me an "imap.zoho.com has disconnected" error. It seems like I can only access
Cannot receive emails through POP settings
Cannot receive emails through microsoft outlook (POP settings). With app and online webmail its ok! Do you have a problem with POP or IMAP protocol?
cannot receive email
hello its been around 15 days am not able to receive emails its so important us kindly look into it solve the issue a soon as possible we have tried to so many time on your customer care but there is no response at all
I can't receive emails in the mail!
Hello there! The problem is as follows: I can write a message to anyone from my email address, but if I reply to this email from that account, the email is not delivered.
Suddenly cannot connect to IMAP using Thunderbird
As of yesterday afternoon, I cannot use Thunderbird to connect through IMAP: attempting to do so produces an error message saying that “the connection was refused.” I have tried troubleshooting already: • IMAP access is enabled for my account in the Zoho mail web client. • Login credentials are correct: I can indeed access my e-mail account through the web interface. • I can access a second Zoho mail account over POP3 when using Thunderbird. • All port and server settings are correct—and are unchanged
Recover deleted emails from trash
Hello, I accidentally deleted an important Mail from my customer from the trash Can you please recover the spam and trash folder of my mail account for the last 30 days? Thank you very much
ERROR_CODE :554, ERROR_CODE :5.7.1: Relay access denied
I'm configuring the email account for XXX@catalogolibros.cl. The problem is that emails are only received sometimes (generally only once), and after that they get bounced back with the error: "XXX@catalogolibros.cl Invalid Address, ERROR_CODE :554, ERROR_CODE :5.7.1 <XXX@catalogolibros.cl>: Relay access denied" I've tried this sending from another Zoho Mail account, and from a Gmail account, and both present this problem. While testing from another Zoho account (XXX@espontanea.io), I also got: "Your
Emails marked as "read" in my Outlook inbox while connected with Zoho Mail plug-in
When I receive email, a few minutes after it hitting my inbox in outlook, it becomes marked as "read" without reading it. It should remain unread until I read not, not when Zoho "reads" it.
Outgoing Mail Blocked
My outgoing mail has been blocked for "security" reasons. I assume it's because I tried to unsubscribe from several spam emails in a short period of time? Could someone please tell me how to unblock my outgoing mail? I've sent a couple of emails to support
i can't send SMTP email using ZOHO settings ?
hello every one , i am a new with ZOHO , i have Mail Premium Trial Plan with ZOHO . i have some problems to send SMTP emails using ZOHO settings . my question is : can i use my SMTP script to send SMTP email using ZOHO settings ? if yes , what is the
Blank email content
Hi all, We have just migrated to Zoho Mail and seem to be receiving a few 'blank' emails. Initially we thought this was just one or two users but it's becoming a bit of an issue. One common theme we have noted is that hosted Exchange accounts emailing us seem to be affected the most. I know there are some very old threads on this, but is anyone aware of a cure? Otherwise I fear it might be the end of our Zoho Mail experience.
Your incoming mail is blocked?
Hi, I'm received this message yesterday evening and since then have not received any email. The stated reason is: Incoming mail rate exceeds limit. Please check this out as I don't usually get more than a few emails each day. Pankaj
I can send emails but I can not recieve emails
I have a .co.uk domain. I have created two custom email addresses for this verified domain but they are not working. Please can someone help?
Account Error: Cannot Get Mail "mail server imap.zoho.com is not responding"
My IOS Apple Mail app is suddenly unable to retrieve new emails without any changes to my settings. I have reviewed the trouble shooting guide and ensured that the advanced settings are correct. Please advise ASAP since these are business emails that
An important update regarding your account security
Hello everyone, Greetings from Zoho Mail team. This announcement is to create an awareness to all our Zoho Mail users to ensure they have updated their operating systems (Win/Mac Os) and e-mail clients to the latest SSL/TLS version and this was done
Filter unrouted incoming mail?
Hi all, I was using Cpanel before and there was a default folder where all the unrouted incoming email was stored. Email for username that does not exist, sometimes because of a simple typo in the email. Is there a way to set up a custom filter in zoho
Draft emails retained, after email is sent...
How can I stop zoho emails from retaining draft versions of my composed emails, after the emails are sent. It's getting confusing. Previous behavior, once I hit "send"--> draft versions would no longer be available. Thanks!
POP Access Denied in Gmail
I am trying to connect Zoho with Gmail through POP3 but it always shows me the same access denied error (attached). But with my other account of the same domain the connection is complete. They could help me see what the problem is. Atte. Edgar
SMTP.ZOHO.COM Failing
I'm unable to consistently send email via SMTP.zoho.com today. It's been intermittent all morning. When I try to send an email either from my desktop or via my phone, sometimes it goes through, and sometimes it doesn't. So it appears that the SMTP server
Outlook IMAP issue: IMAP4rev1 Server logging out
Good evening all, I'm facing a annoying problem with Outlook 2010 and its imap configuration. It works fine, however, from times to times I receive the following message: IMAP4rev1 Server logging out Protocolo: IMAP Servidor: IMAP.zoho.com Porta: 993 Código de erro: 0x800CCCDD For its configuration, I've used ZOHO's guide, so I guess this isn't the problem, could you please take a look at it? Thanks, Guilherme
unlock mail cskh14@replusacc.com.vn
Hello Zoho, My outgoing mail cskh14@replusacc.com.vn is lock, but i don't understand why and i can't unlock it. Please help me unlock email cskh14@replusacc.com.vn. cskh14@replusacc.com.vn promise to be more careful in sending emails to my friends Thank
Commenting gone in Streams
Commenting in Streams using the Zoho Mail web interface is gone as of Dec 24th or so? Is this just me or is anyone else having this issue?
SMS Verification Failed
Hello, yesterday I try to register new account with domain darmawantour.co.id, and when I came up in SMS verification, the phone number I use to SMS Verification is in trouble, so I cannot receive SMS Verification. Because of this problem, I decide to try again next day with another phone number. And today I just try to re-register again my domain darmawantour.co.id with other phone number, but I got an error that said that my domain already registered with my trouble phone number I used yesterday.
can not receive any email and show mine is invalid email address
Hello It has been several days, I can't received any email, it shows below to all the sender. Is anyone can help to solve this problem.
alexsmith00@zoho.com has been blocked due to security reasons.
Your account alexsmith00@zoho.com has been blocked due to security reasons. Block Type: Block Type: Mail Outgoing blocked. Unknown Please resolve this problem because it has been pased a very long time so please do helpful its urgent
[Immediate] Ability for Sign in to multiple accounts at once within same browser tab similar gmail and yandex
Once login to account then gmail, yandex has option to add multiple accounts to use at same time https://support.google.com/accounts/answer/1721977 Description Add accounts On your computer, sign in to Google. On the top right, select your profile image
IMAP search syntax for labels?
What is the IMAP search syntax for Zoho Mail labels? For example, I want to list all the messages in my inbox with a specific label using an IMAP client's ability to send the "SEARCH" command over IMAP.
Cannot add inline attachment via mail api
Hello, We are using following API in order to send Email with image: https://www.zoho.com/mail/help/api/post-send-email-attachment.html And need to set the Image to show within the body of the mail (inline mode) But none of the common method not inline base64 nor CID doesn't work. Could you please provide a solution to send image within Email body via API call Thank you, David
can't open the zoho mail website
recently i have been having the trouble for accessing my zoho mail in mac. i have try to refresh my chrome(mainly using chrome) so i delete all the cache and history and also check the internet but still cant get into zoho mail. now i can only open my
zoho mail page load is slow or non-responsive - just says....."loading"
when opening email, opening folders, etc. i have cleared cache several times, updated Chrome with no results
Expected response code 250 but got code "550", with message "550 5.4.6 Unusual sending activity detected. Please try after sometime. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_bl
Buenos días, Buenos días mi correo electronico de Zoho no puede enviar correos por tipo de bloqueo : La tasa de correo excedido el límite, Me pueden colaborar con esto Porfavor. Envíe el error que aparece al momento de intentar realizar el envío del correo. . Por favor revertir lo antes posible . muchas gracias
How to clean up contacts
Hi, I noticed the other day a person I need to email often wasn't store in my contacts. Eventually I noticed I had reached the limit of 25,000 contacts! Obviously, I don't have 25,000 real contacts. I have been using internet email for... 30 years? When
Can't Send or Receive Mail
Hi Zoho, I've set up my email account and domain. In my control panel my domain is ticked for all - verified, mx records, spf and dkim. I can't send or receive mail, I just get delivery failed error. User: 20073935849 Thank you.
Annoying misbehaviour of the web email client
Hello there, I like Zoho a lot but I have to say that the web email client (the main one, a part of the Workplace) is misbehaving badly over these last few weeks. I have problems such as: Email marked as read isn't marked as read until the next hard refresh
SPF CONFIGURATION
I have been trying and trying and trying to verify our SPF record but it is just not working. DKIM is configured with no issue but SPF is not working no matter what I try. Please help.
Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re:
Sometimes I reply to others via several additional responses using the same email thread. Is there anyway of stopping the multitude of "re"'s in the subject line? I pasted from an email here, in the title section. Anyway, this is very annoying and
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