new interphase for pop accounts does not refresh
Hi, Beginning April 3rd, 2020 there is a new display for pop3 accounts. I observed two issues, count of new emails does not refresh until you actually refresh the entire page, so for example xxxxxx@google.com receives one email, the 1 will not display until the page is refreshed. If I select the account, email is visible, but the count does not update until the page is refreshed. Second issue, when selecting different pop account from configured account list the entire pop menu collapses, so you
SPF Verification
I use AWS Route 53 for managing my DNS, I was able to verify my SPF earlier on GoDaddy but I am not able to do so on Route 53. I've added a TXT entry with the SPF values: v=spf1 include:zoho.com ~all. I cant really figure out what's wrong. Could someone who has experienced this before help me out? Facing a similar problem with domain key verification.
import large gmail eml file to zoho
Hi, I have a large number of gmail emails in eml format (>1Gb) that I would like to import to zoho mail. How do I go about this please? Cheers.
mail client sign-ins
I got 8 different locations indicated, all places I do not recognise what does above information show me?
Email sent from zoho mail apps going to spam to hotmail users
Hello, Started from yesterday suddenly on one of my email hosted on zoho mail whenever I sent to my hotmail users they got in SPAM/JUNK folder, for gmail and yahoo its ok, but for hotmail and outlook its going to spam. Please can you check and contact with office 365 and hotmail/outlook team to remove my email from being spam. The problem is with my email: info@netaccount.ba Please inform me. Thanks.
553 Relaying disallowed
Hi, when something sending mail to me.. they are getting error Message not delivered There was a problem delivering your message to support@faretofly.com. See the technical details below, or try resending in a few minutes. The response from the remote server was: 553 Relaying disallowed I am able to send mails from my account "support@faretofly.com" but not able to receive any mail
554 5.1.8 Blocked email
Today I started getting messages for my outgoing emails that they were blocked. Not all of them, just some of them. I have seen that this happens if one has been sending inappropriate emails, too many emails, or has exhausted the space in their account, but I have done none to these. I also saw a suggestion that I clear this block using troubleshoot in the control panel, but what unable to find this option anywhere. As of 45 minutes later, I have not received any reply from the support email I sent
How can I get my vcards per url?
Hi, how can I get my vCards per Url? I tried: https://contacts.zoho.eu/carddav/MYEMAIL/default/contacts/ But I got only white page. Any idea? I want make some like this: https://rinzewind.org/blog-en/2018/how-to-sync-fastmails-carddav-to-use-with-mutt-abook.html Thanks :)
Spring mail sender return
Mail from my Id is getting failed with the following error: Failed message 1: com.sun.mail.smtp.SMTPSendFailedException: 553 Relaying disallowed as <Remigius@Remigius> Below is the setup: spring: mail: default-encoding: UTF-8 host: smtp.zoho.com username: <<myemail@company.com>> password: <<password>> port: 465 protocol: smtp properties.mail.smtp.socketFactory.class: javax.net.ssl.SSLSocketFactory properties.mail.smtp.socketFactory.fallback: false properties.mail.smtp.startssl.enable:
filter stopped working after years
Hello all, I've this basic mail mail filter set up and working for years, I would send email to a folder based on sender and subject. Yesterday the filter stopped working and the email was collecting in my inbox. I know the only events that happened was I inadvertently moved the destination folder to a new location and then back. when I noticed the filter not working, I checked the filter to ensure all values were correct, and they were. I created a new filter to perform the same action, and that
Shared contacts in Zoho email
I would like my organization to have a common list of contacts that all ActiveSync users can see. Is this possible?
Send as alias using Outlook
Hi, I have two domains on my account. I know I can create aliases from one to another and I know I can send emails using webmail client from the created aliases. I want to do the same using Outlook 2010 but just simply changing from field to alias email address doesn't work. I get error code 551. Is there a way to accomplish this without setting the account type as IMAP because I want to be able to use POP to download messages from the server permanently. Thanks and regards, Sinan A.
Zoho Mail going to recipients spam
Hey guys, My emails are now going to the recipients spam box. This is a real problem as I obviously use the email for work, could I please get a hand with this? Cheers
Ownership of Email Address??
If I were to change my email host from Zoho to another one, do I keep the ownership of my business email addresses, or will I have to create a new set of emails?
UI issue in Zoho Mail - Highlighting Opened Folder
Namaskaram Zoho Mail team, Usually opened folders will be highlighted in Zoho Mail. But some folders are still being as not highlighted. Please have a look into the following image. In that Root folder has highlighted after opening. But next folder didn't highlighted. Crafted with ❤️ Zoho Gurus | Zoho Mail Practice Team @Cubeyogi Zoho Authorised Partner | 8+ Yrs | 200+ Projects | 100+ Customers
Add letterhead
Is there a way in which I can save my business letterhead as stationery and be able to write on it as I would any other email?
Cannot Validate SPF Email Authentication
Hi, I keep receiving the following error when authenticating SPF, "We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again.". Have checked the help page and authenticate through mxtoolbox and all seems have been set correctly. Please help urgently Many Thanks, Patria
Cant send mail..
Hello, Since yesterday, I cant send message. That's a big problem for me. Thanx for your help. malawi@zoho.com
Calendar events have disappeared
Logging in this afternoon 18.00 CET to check my events calendar I note all the recorded events have been erased.
MX Record Not working
I am trying to add my MX records to set up mail delivery. I have cleared all other mx records. I added the first one just fine and I tried to add the second one but it wouldn't let me add it and it said: "Record already in use"..
Mail Composition -> contacts are not syned from *Contacts* anymore
It happens for me both on the browser client and the Linux AppImage. Problem: When composing a new mail, I used to be able to type the receivers name in the address field and get hints for the correct e-mail address / contact. Since recently, I don't get anything anymore. Same for when searching for mails byu the contacts. In the search field, there is no hinting anymore and search works considerably worse because of that. I have contacts in the contact Tab and I even exported, modified and re-imported
Outlook 2016 hung at "Synchronizing subscribed folders...
It's just been sitting here trying to sync, I went online to the webmail and saw I had 2 messages that needed to be synced. This has been constantly going on for the past few days, it seemed to fix itself earlier in the week but it's back now. tracert imap.zoho.com Seems to stop at IP 129.250.199.134 after that it just goes to timed out state.
Outgoing mail goes to SPAM
hello, we have noticed that a lot of our outgoing e-mails are going as a SPAM to recipient like [SPAM-TA] in a subject... We are using MS Outlook 2010. Any ideas to fix it? Thank you, Arunas
Can an email or notification be created when a daily email is not received?
I receive a daily email. If it does not arrive I have an issue that must be addressed. Preferably, I'd like to automatically send a did-not-arrive email to two email addresses, but one address and/or a notification would suffice. Can this be done?
Zoho mail has been very slow for the past 2 months
I am located in Vietnam and for the past 2 months Zoho mail has been very slow.
New Login Acitivity -> Block
Constantly getting New Login activity emails these last few days which after a while lead to the account being blocked. Anybody else experiencing this ? Have scanned pc for malware / viruses Used strong passwords. Within minutes of changing password and unblocking account, the same is happening over and over again. Getting ridiculous now and wandering if Zoho system is compromised somehow.
it takes too long to receive email in zoho email
The time to arrive my emails is 3 minutes to check a new one. I receive in my email in the iphone and the same email it is take too long to receive it in zoho mail more than 3 minutes. Somebody can help me?
WP Zoho plugin not working
Hello, As can be seen from the screenshot, comment email notifications from WP are not working properly. Mails are displayed with tags everywhere. I presume it is the last update, as it happened when I updated the plugin yesterday. Best from here...
Wordpress Zoho plugin not working
Hello, The mails received for comment notifications are displaying tags everywhere. It may have to do with the latest Zoho plugin update two weeks ago, as I updated yesterday, when the issue also occurred. Please see screenshot for visual representation of the problem. Best form here...
501 Could not decode user and password for AUTH PLAIN
I have entered smtp.zoho.com and when putting AUTH PLAIN, it asks me for credentials. How do I put them? 220 mx.zohomail.com Servidor SMTP listo 24 de marzo de 2020 4:55:39 PM PDTEHLO Zoho.com250-mx.zohomail.com Hola Zoho.com (201.161.90.76 (201.161.90.76)) 250-AUTH LOGIN LISO250 TAMAÑO 53477376AUTORIZACIÓN334YnJpYW4uZ3VlcnJlcm9Aa29zbW9zLmxh501 No se pudo decodificar el usuario y la contraseña para AUTH PLAIN
Zoho Mail Clipboard
Hi, Before when I was copying / pasting, from an MS Excel table, The initial format was maintained, now not ... For example now it goes like this: I have tried on different PCs, browsers, they use the desktop app, and it never maintains the original format. But a while ago yes. For what is this?
Cannot receive emails
feralcosmetics.com mx records show up fine can send emails but cannot receive. thanks
I can't receive email on my email adress
Hello, I created a zoho account 3 days ago, and until now i haven't received any email. So i checked and tested to send an email from my gmail account to my zoho account, and it tells me that the email cannot be delivered. Can you please check why ? Best regards
Email templates background images
The background images to my email templates are being stripped. They sow fine in the preview but when I save and they are sent the entire background part of the html tag is being stripped and not shown. How am I supposed to embed the images?
Login to email from desktop Problem
For three (3) days I have been unable to login to email from desktop (chrome browser). Page at 'https://mail.zoho.com/zm/' just keeps loading. *(Note: I can access my account from my mobile phone). I need desk top access to download attachments and reach web links from desktop. K. Temnor
Can't login to zoho email. Says: Add Mobile Number, but doesn't send the code..
Can't login to zoho email. Says: Add Mobile Number, but doesn't send the code, can you fix this ASAP please, its very annoying..!!
Universal inbox
hey all I am trying to create a universal inbox to pop my mail in to my zoho inbox. What filter can I make to accomplish this feat?
The username which you have entered belongs to a different deployment/region
Hi I am trying to create a email for my business (speckleinternet.com) when i tried to signup with the above domain i am getting "The username which you have entered belongs to a different deployment/region" error message. Can you please help us to complete the signup Thanks Ramu Bonkuri
How can i find my zb code ?
How can i find my zb code ? please i need to connect with my shopify store
Gmail - Can't connect to zoho's smtp server
Hi, Did anybody experienced that when I setup a "send mail as" account in gmail and I want to use the smtp server of zoho I got this: SMTP Server: Port: 587 465 25 Username: Password: Secured connection using SSL (recommended) Secured connection using TLS Your other email provider is responding too slowly. Please try again later or contact the administrator of your other domain for further information. Any resolution? From mac "Mail" it just works fine.
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