How to configure Windows 10 mail and Android to use your email
It has been a long time since I checked my email account, as you decided to block my account (I would prefer to receive an email to my other account to confirm everything is correct). Now I set up 2-way authentication and I would like to use the mail in all my devices. Regards,
SMTP Error: Could not authenticate.
Hello! I have a website hosted at https://aws.amazon.com/en/ I made the settings to use the Zoho account. I am using zoho's email account to send authenticated email with phpmailer, but you are presenting the following message: SMTP Error: Could not authenticate. Below is a print of the settings made in aws Please can you help me resolve this error? Thanks in advance! Email sending code: <? php require_once ('mail / class.phpmailer.php'); // Include PHPMailer folder / class $ phpMailer = new PHPMailer
Unable to upload non portrait profile photo
Hi, may I know why uploading non portrait photo is restricted? because as a small business team less than five. we intend to use a single email account for multipurpose from different user. So, we prefer uploading a business logo rather uploading a person's photo. But it is unable to do it when uploading a business logo, it only show error message. Is there anyway to allow uploading business logo in profile photo? Hope for your kind help as soon as possible. Regards, Khine
not receiving emails at all
Dear Zoho, Our emails are not receiving emails at all, when I tried to send an email to my zoho mail using my Gmail it said that it was sent but it didn't appear in my zoho mail inbox at all, I think it has been like this for 3 days I am not sure. domain: ifmsa-jo.org you can contact me through this email too: moh.zaidan98@gmail.com . I need help ASAP as we have alot of online work during this period of the year, Thank you so much,
Trying to map my IMAP folders
Good afternoon! I'm trying to re-plan my whole email backup strategy from scratch, and to do so it would be convenient to have a map, in effect a listing, of my account folders. Any idea how I could do this easily? Thanks. David.
External Email bounced back when emailing a group
Hello, We are a local council organisation and I have a created a group email address for external correspondence to then be distributed to each individual councillor. Individual councillors can not be emailed directly, (I will be raising a separate topic to cover that scenario we are trying to accomplish). The group has been set up with the access level of everyone, but emails get bounced back with the following:- The response from the remote server was: 554 5.2.3 MailPolicy violation Error delivering
Email Undelivered - SPF records problem
Hi, Having issues with my email. I added the Spf record in my domain Dns, it has been over 34hours and still not able to verify. record values are @ "v=spf1 include:zoho.com ~all" Please help
Email from ZOHO to OFFICE365 Failed
I am zoho mail admin of a organization. most of email accounts having trouble in sending emails to office365. They are getting server busy error in response as shown in screenshot. Sometimes after retries its send email successfully. Anyone can help!!!!! ??
Unable to send mail via mail client
Using Mac Mail on OS X (10.10.3) Been having issues with both checking and sending email for a few days. Have deleted and re-added the account, verified username and password are both correct, as are SMTP settings. I can log in and send via the web interface. The server is reporting this error when using the mail client.. The server response: -ERR USER NOT AUTHENTICATED Please advise
Name of sender
when i send an email, the reciver see my personal name first instead of my company's name, how can i fix that?
Zoho Mail UI looks outdated
Compared to other email hosting, Zoho mail looks very outdated. You guys should Update the UI and make it simpler and minimal.
NOT ACCESSING ZOHO MAIL
HI I HAVE NOT BEEN ACCESSING MY ZOHO EMAIL FOR TWO WEEKS NOW WHAT COULD BE THE ISSUE AND WE HAVE PAID KINDLY RESPOND
Cannot download attachment
Hi, i'm having trouble downloading any attachment from my Zoho email. The download speed is very slow, and it will restart to download again upon completion. The file download will keep looping, restarting until it becomes erro and stops. I tried to clear browser cache, restart browser, restart komputer, nothing works. I don't have this problem with my Gmail, Hotmail, on the same computer. Please kindly assist. Thank you.
Hyperlink "tel" does not work on Email signature
Hi everyone, ' When I try to add an tel hiperlink on my email signature, the zoho system automatically add an "http://" on it. How can I add an hiperlink for my telphone number?
Zoho mail is DOWN AGAIN :-(
Dear Zoho, Last time I heard nothing for a couple of days while my mail was not working at all, or not properly. You also claimed nothing was wrong (at status.zoho.com) and we never heard anything. Please be fair about any issues and give us some information. Best, Jasper P.s.: I am not looking for a remote session with one of your support employees. I just want to know you guys are working on it and that you keep us informed. If you need my input to find out what is going wrong than that is not
Some emails not being delivered to our users
I am seeing an issue where some emails are not delivered to the users, at least I cannot find them. For example today one of my users had their PC hacked and encrypted so I am attempting to reset their Amazon password for them and requested to chnage the password which requires the entry of a validating code sent via email. I am in their email acount and the code did not arrive. I checked our anti-spam gateway through which our email goes and is delivered on to your SMTP servers and I have a confirmed
No Incoming Mail
Hi, I am running the zoho mobile app as well as the email on the mail client on my mac. there were no issues since the last 2 years but the last 10 days i havent been receiving any mail, the outgoing mail is working fine though. Dont no the reason why suddenly the incoming mail would stop the the mac mail and android app. Please help.
Cannot receive email, MX seems allright
Hello, from today around lunch, I cannot receive any emails.Could you please look into it? MX seems to be set just fine. It is really urgent. Thanks, Daniel
Delaying in mail recipient
Hello, is there any issue or latency with mail today? since 12:30 inbox is not receiving messages (also tested with direct message from different accounts\domains) thanks and regards
5.1.2 Error Bounce Back
Hello, I am currently able to send messages, but no one is able to send me a message. This issue started yesterday, 3-12-2020. For everyone sending a message, they get a bounce back error, 5.1.2
Do we have choice for Zoho's server location?
Do we have choice for Zoho's server location? Can I choose India's location specifically for Zoho server?
Not Receiving Emails, some outbound emails not sending or lengthy delays
As of today 3/12/20 I have not received any incoming emails, and am having difficulty sending outbound emails (particularly to gmail accounts). I know customers have been sending me emails as I've spoken to them on the phone. Help please. User ID : 636543180
Emails Not REceived
Hi All, hope everyone's doing good. Recently subscribed for Zoho mail and yesterday my coleage sent some emails and I have not yet received them. Can any one help me with some more details on how and why this happens and how to start receiving all the emails. NOTE: I checked my spam folder, I logged in web mail and I guess this should be the place I can expect something. Looking forward to some assistance.
Automatic replies
Hi, I need to be able to set up an automatic reply permanently on my email account so that customers know their email has been received. I also need to ensure that the automatic reply gets sent out for every email received even if it is in the same discussion thread. How would I do this? Best Wishes Emma How do I
I can not access my email
When I try to open my zoho email at work it gets stuck on the loading screen and stops there. At home I'm able to access it with no trouble. I've tryed to debug the problem and found that the browser is not able to load a "zmetry.....js" java script. I've tryed different browsers (Chrome, Firefox, Edge and even Internet Explorer!), but still I can't see my email. Anybody knows what is happening? Regards
Zoho doesn't receive emails sent from PHP
Hi, I have succesfully set up my Zoho account, with my own domain (firmatverkkoon.fi). I updated the MX records, and I can now send and receive email from my new email address (tuomas@fir...). Then I tried to make a contact form using PHP, to my website. The contact form works, but when I config it to send email to my new email address, the messages don't reach my mailbox. If I config the form to send email to my other address (on Outlook), everything works fine. I found some email logs from my web
read/unread flag not syncing between outlook and android
I'm running outlook (IMAP) and my phone is a note 4 using msync.zoho settings. I also have my work email (exchange syncing to my note 4. If I receive an email, it arrives successfully on both my computer and phone. If I open the message on my phone, it changes from unread to read status on both the phone and computer. Likewise, if I mark a message as unread on the phone, that status is passed to outlook on the computer. However, if I open the message on the computer first, it never shows as
ACCOUNT BLOKED: Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime.
Hi, we are having problem with temporary and now permanent account block with the error: Unable to send message;Reason:550 5.4.6 Unusual sending activity detected. Please try after sometime. We only send to around 10-12 emails addresses at a time and today we are completely unable to send any email. Can you please lift the block from our account? PS: the account having the issues is info@d...........al Thanks I advance.
Not receiving SOME email
I have recently migrated to Zoho, less than a month ago, 6/27/2017 to be precise. Currently I am using the free service. Given my experience to date I am not likely to upgrade as I was planning. I see many replies in the forums from support. As support has yet to reply to any of the emails I have sent them, perhaps I can get a reply here. The first message I sent was the day of the migration. Ironically my problem is not receiving email from some senders. Not all. Most email gets through. I have
Automatic email with blog post?
Is there a way for Zoho to send an email automatically when I post to my blog? I currently use Mailster, and it sends an email to my Patreon supporters 30 minutes after I post. Can set this up in Zoho or would I need to do it manually?
Import Email from GoDaddy
I am new to Zoho mail and would like to import my old emails to Zoho from GoDaddy (and also from Yahoo Mail, but GoDaddy is the important one). Any tips? I see the "help" page re: Importing/Exporting emails, but it assumes I know how to get my emails into an .EML or .ZIP file.
Migration from GoDaddy to Zohomail
Hi All, I am trying to migrate all the emails from Go Daddy to zohomail account using the migration tool. i tried with imap method, its not working. when i try it with pop method, then only the emails from the go daddy account inbox ( not other folders), is getting transferred, how can i transfer all the folders in the email account from go daddy to zoho. and also the emails which are coming from go daddy are like new unread emails ( is there any where i can differentiate from read and unread emails)
SPF Verfication
I keep getting notification that the SPF Records need to be verified for bicycleworks.ca. When trying to verify I get an error. We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. Learn more about the failure reasons However, a check of the DNS indicates they are there. https://www.whatsmydns.net/#TXT/bicycleworks.ca How do I resolve this? Thanks, Steve
Unable to send email from Zoho's SMTP Server using PHP Mailer
I am trying to send email from website, using PHP Mailer 5.2. Please have a look into it and share a solution for this. Zoho SMTP Mail Configuration $mail = new PHPMailer(); $mail->IsSMTP(); //Sets Mailer to send message using SMTP $mail->Host = 'smtp.zoho.com'; //Sets the SMTP hosts $mail->Port = '465'; //Sets the default SMTP server port $mail->SMTPAuth = true; //Sets SMTP authentication. Utilizes the Username and Password variables $mail->Username
Verification Problem
Hello, When I send email to my gmail account it says "Google could not verify that example.com has sent this message". What can I do?
emails stopped poping around 11am EST today, 03/09/2020
Hi, My emails stopped popping, this s from multiple hosts, so this looks to be a zoho issues, please advise as soon as possible.
Emails in Spam, So Why Should I Buy a Pro Plan of ZOHO
Hi Team, I am using a free plan of zoho emails and trying to send my 1st email but it is going in spam again and again. I have added all MX records, and SPF and DKIM records verified succesfully. Should I move to another email providers? Please take it on higher proirity.
Pyton smtp connection time out
I'm trying to send email from my server. I'm trying to send forgot password/ welcome emails from my python web server. --- import smtplib from email.mime.text import MIMEText # Define to/from sender = 'sender@example.com' recipient = 'recipient@example.com' # Create message msg = MIMEText("Message text") msg['Subject'] = "Sent from python" msg['From'] = sender msg['To'] = recipient # Create server object with SSL option server = smtplib.SMTP_SSL('smtp.zoho.com', 465) # Perform operations via server
Zoho IP is either rejected or marked as anauthorized on destination servers
Hi, I use zoho email for my domain name email account that is set up on the DNS of my domain name provider. Not on my website's hosting server. I had to change my hosting provider a few weeks ago, and I remade the settings for my zoho account I realized though that after changing the hosting company my zoho domain name account that is still set up on the DNS with the new settings, is rejected or marked as anauthorized from some servers. The DKIM is set up correct and as result the DNS setup too and
Email is not received on zoho when sent from gmail
Hi, I tried to send email from zoho to any other email account, the email is successfully sent. But, when I try to send email from gmail to zoho, it says email address not found. Please let me know the solution to fix it. I've also cheched the MX record and it's correctly pointed to zoho server.
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